AB Tasty

NOVEMBER 18, 2022

When a customer browses an e-commerce website, they’ll pass through various phases of the digital customer journey and encounter multiple touchpoints. Curating a unique experience is vital to ensure your customer’s needs are met during the entire user journey. For this, you’ll need to become familiar with the digital customer journey specifics, the five phases […].

Customer Experience 52

Customer Experience 52

Mind the Product

NOVEMBER 18, 2022

In his digital breakout session at #mtpcon London 2022, Jens-Fabian Goetzmann explained why product managers should make data-informed decisions and balance quantitative and qualitative research. [.] Read more » The post Why product managers should not be data-informed by Jens-Fabian Goetzmann appeared first on Mind the Product.

Information 172

Information Product Management Product Manager Product Research 172

The Product Coalition

NOVEMBER 18, 2022

My first foray into managing products started around 6 years ago. It was a long time until I had any guidance on how to build products well. I was left mainly to learn from my mistakes. Now, I have the amazing responsibility of coaching other Product Managers. They are already fantastic, but I can bring the guidance that I never had to make them even better, even faster.

Weak Development Team 147

Weak Development Team Framework Development Product Management 147

Johanna Rothman

NOVEMBER 18, 2022

If we want more ease and better results, we need to be able to change when the world changes. Yet, we don't always notice these changes, so we don't create options and experiment. Too often, we feel as if the world drags us down. We double-down on what we've been doing. Instead, we need to generate options and see where we might experiment. When we do, and we learn something, we might feel better about our circumstances and become more open to change.

Customer Experience 119

Customer Experience Product Research Management Management 119

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

Feedback Software

The Product Coalition

NOVEMBER 18, 2022

We in Product know we have to push. To go where others haven’t before. Continue reading on Product Coalition ».

Startups 147

Startups Leadership Development Product Management 147

Centercode

NOVEMBER 18, 2022

Delta testing is the modern user testing solution that answers the unique demands of today's customers, products, and development styles. More specifically, delta testing is automated, saving tons of time.

User Testing 52

User Testing Product Research Testing Customer Experience 52

Gainsight

NOVEMBER 18, 2022

Sadly, Pulse Europe 2022 has concluded, but that doesn’t mean we can’t reminisce on our and your favorite moments. Take a look at some of the special shoutouts on social media from this year’s exciting event. 1. Marija Skobe-Pilley, Customer Success Leader EMEA, ClickUp. 2. Danielle Auerbach, RVP of Customer Success, Wunderkind. 3. Anita Beck, Senior Manager, Customer Success Operations at LeanIX. 4.

Enterprise 52

Enterprise Consulting Events Information 52

ProductBoard

NOVEMBER 18, 2022

Productboard’s global Professional Services team talks transformation We’re here to answer some of your most pressing questions! As a team, the most frequently asked questions we get are “tell us what your other customers do?” or “what’s a best practice that you see?” We’ll be sharing that and more over the next few weeks — find our first post with Denae Foster, engagement manager.

Management 52

Management Management 52

Gainsight

NOVEMBER 18, 2022

Here are our top Pulse Europe 2022 takeaways from Gainsight’s Adam Joseph , Regional VP of Customer Success, EMEA. As I reflect on the events of last week, I am left in absolute awe of both our amazing local Customer Success community and of my wonderful groups of colleagues who helped bring Pulse Europe to life. Planning an in-person event of this magnitude was no small feat and seeing everyone’s hard work come to fruition over three action-packed days (Pulse Academy Live + the conf

Customer Experience 52

Customer Experience Customer Feedback Events Presentation 52

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Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

Product Management

NextBigWhat

NOVEMBER 18, 2022

A former Facebook manager just launched an app that overtook giants like TikTok & Instagram to be #1 on the App Store. He made $1M in 10 days with a team of 4 people. Gas App. The Wall Street Journal calls it the “Hottest App right now”, after it went viral a week after its launch, mostly among high school teens. The story is even more impressive as the app was only available to download in 12 states.

Download 52

Download Naming Customer Experience Messaging 52