The Perfect Pair: Why Human and Digital-Led Strategies Result in CS Excellence
MARCH 22, 2023
Peanut butter and jelly, chips and salsa, cookies and cream, some combinations are meant for one another. And although these perfect pairings can be consumed on their own, we can all agree that they are better together. Just like these famous food duos, CS individuals should see how the recipe for customer excellence is a combination of both human and digital-led strategies.