Wed.Mar 22, 2023

article thumbnail

The Perfect Pair: Why Human and Digital-Led Strategies Result in CS Excellence

Gainsight

Peanut butter and jelly, chips and salsa, cookies and cream, some combinations are meant for one another. And although these perfect pairings can be consumed on their own, we can all agree that they are better together. Just like these famous food duos, CS individuals should see how the recipe for customer excellence is a combination of both human and digital-led strategies.

article thumbnail

When Writing Has Two Focuses: Invite Ideal Readers to Change and Assure Secondary Readers

Johanna Rothman

Back when I wrote Writing Secret 5: Decide on One Ideal Reader , I suggested there was one primary reader and other secondary readers. That's not wrong, but it's incomplete. Nonfiction writing causes people to decide, rethink, or change their actions, all a change of some sort. That means the ideal reader for a given piece is the person you want to change.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Artificial Intelligence of Things: Use Cases, Benefits, and Tendencies

TurnKey Labs

Thanks to Artificial Intelligence, there is a wide range of cool things that were perceived as impossible just a few years ago, from smart refrigerators that can order groceries to self-driving cars.

article thumbnail

Should Your SaaS Startup Have a ‘Plan B’ Exit Strategy?

DevelopmentCorporate

It is every startup's dream to go public. An IPO is the pot of gold at the end of the startup rainbow. The unfortunate reality is that according to recent research by PitchBook of a cohort of 12,574 VC-backed firms from 2018, only 4.7% achieved an IPO. Perhaps it is time for management teams to seriously consider having a ‘Plan B’ if their trajectory to an IPO looks shaky.

article thumbnail

Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

article thumbnail

Increasing Retention, Lowering Acquisition Costs, and Helping People Improve Their Financial Future

Amplitude

Learn how Amplitude Analytics enables an Australian social and economic financial platform to gain new users, keep them longer, and put more people on the path to success.

More Trending

article thumbnail

Product-Led Organization

ProductPlan

What is a company if not a vehicle for delivering products that meet customer needs? Whether that product is a software application, a physical doo-dad of some kind, or a service like consulting or transportation, or warehousing, every company provides some value to customers in exchange for compensation. That value is the company’s product. The organization wouldn’t exist without it.

article thumbnail

From the CEO: An Optimistic Take on the Economic Climate

Innovatemap

It’s no secret that these last few months have been tough in the tech industry. The economic climate, layered with the recent banking industry pitfalls, have proved to be more challenging than we expected. In this article, I’ll cover the reality of the macroeconomic client over the last two years. Then, I’ll dive deeper into why founders are struggling right now.

article thumbnail

Drive Product Growth with Data-Driven Product Management

ProductPlan

Product managers try to solve customer problems in ways beneficial to their business. Balancing those sometimes conflicting priorities requires frequent and sometimes difficult decisions. When you make the right decisions, your customers reward you for helping them solve their problems by continuing to use your product and recommending it to others.

article thumbnail

How AI Transforms User Feedback Analysis

Usersnap

Introduction: Why AI can be a game changer in analyzing your users’ feedback In today’s digital era, or let’s call it the AI era, all areas of our life will be impacted by the new developments and opportunities that artificial intelligence is offering. But let’s focus on customer feedback first. User feedback and its analysis play a vital role in shaping and improving digital products.

article thumbnail

Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

article thumbnail

The UX files: Best highlights from YouX 2023

UserInterviews

Erin and John-Henry relive the wonderfully awkward, thought-provoking, and inspiring moments of YouX 2023 and muse on some of their favorite takeaways from each session.

UX 52
article thumbnail

How to Submit Your App to the Google Play Store for Beta Testing

Centercode

Learn the essentials of Google Play Store app publishing & maximize your app's success with our expert tips on descriptions, screenshots, & more

Testing 52
article thumbnail

Women’s History Month

Business of Software Conference

Throughout March we are sharing some of the brightest and best talks from BoS to celebrate the wonderful women we have welcomed on stage. Saielle DaSilva Saielle’s an invaluable leader, designer, and curator of culture balancing both a detailed index of design and technical knowledge with an authentic ability to connect with people. She elevates those around her to perform better to deliver high quality products.

article thumbnail

Understanding Google Play Store Testing Tracks

Centercode

Understanding Google Play Store Testing Tracks: Learn about the difference between Internal, Closed, and Open testing.

Testing 52
article thumbnail

The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

article thumbnail

Whatfix vs WalkMe – Which Is Better for Interactive User Guides?

Userpilot

Which is the ideal tool for developing interactive user guides – Whatfix or WalkMe? Or is there another in-app onboarding tool better than the two? It can be challenging to choose the right no-code tool with so many options available at your disposal. To make an informed decision, you need to take into account your budget, tool requirements, and other relevant factors.

article thumbnail

The Twisted Definition of "Beta" in Gaming

Centercode

We explore the debate surrounding the changing definition of "beta testing" in the gaming industry and the importance of transparency between developers, publishers, and players to rebuild trust and maintain the value of beta testing.

article thumbnail

Product Coalition is About Community, Comprehension, Context, and Clarity

The Product Coalition

Why do we believe editing is important? It’s because we believe in quality learning, we believe in our writers, and we want all our readers to succeed in product development — globally. By Tremis Skeete , Executive Editor for Product Coalition Jay Stansell, founded Product Coalition based on the belief that learning about product development should be accessible to everyone, globally.

article thumbnail

ONE THING on Leadership and Product

Product Culture

I believe leadership is the most indispensable part of product management because, by nature, that’s what a product manager does: they lead. Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com.

article thumbnail

The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

article thumbnail

How to Use Surveys in Design Research – Part II: How to Create Bulletproof Surveys

UX Studio: Product Management

In part one of our series about surveys , we talked about the pitfalls and most frequent misuses of surveys in design research. However, it is also clear to us and hopefully to you too, that when surveys are applied well, they can bring wonderful insights and help product teams make better decisions. But with all the talk about best practices, we have not yet shown the practicalities of running a valid UX research study with surveys.