dscout People Nerds

JUNE 9, 2022

Design sprints help teams complete insightful research in a small amount of time. Just make sure you’re doing it for the right reasons.

User Testing 94

User Testing Customer Feedback Customer Experience 94

Mind the Product

JUNE 9, 2022

Measuring and analyzing user behavior is key throughout the entire product cycle. However, there is often an inadequacy between the pressure to deliver and the required time we should ideally spend on measuring and learning. In this post, I’ll elaborate on switching the focus back to a more balanced product cycle. [.] Read more » The post Switching back the focus from ‘Build only’ to ‘Build-measure-learn’ appeared first on Mind the Product.

Customer Experience 212

Customer Experience User Testing Product Marketing Product Strategy 212

Intercom, Inc.

JUNE 9, 2022

Over the last 10 years, we’ve worked hard to develop and iterate on our product principles to codify our approach to decision-making, which has allowed us to consistently build great products at scale. They help us make sure everyone is working towards the same goals, that every new hire is aligned with how we do things and is empowered to make decisions from the get-go.

Feedback Software 138

Feedback Software Research Software User Testing Customer Experience 138

Johanna Rothman

JUNE 9, 2022

Resource Efficiency. A senior manager said, “We give our resources everything they could need: technology, tools, even some training. Why are they so slow?” I asked, “How many projects are they working on?” “Each resource has at least two projects so they stay productive and efficient.” These managers have created a resource efficiency culture, not a flow efficiency culture, as in the image above.

Technical Review 96

Technical Review Consulting Books Technology 96

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

Demo

ProductBoard

JUNE 9, 2022

As a product leader, you’re probably thinking about your product vision and strategy all day, every day. So your team must be too, right? Spoiler alert: They’re not. In our 2021 Product Excellence Report, we found that product leaders are 58% more likely than their teams to report that they have a clear product vision and strategy. That’s a pretty significant difference that, at best.

Vision 95

Vision Strategy Product Management Product Manager 95

Modus Create

JUNE 9, 2022

It’s been 30 years since the creation of the agile manifesto. And yet, agile remains misunderstood by the vast majority. . When any idea becomes corporatized , it can turn into a prescribed orthodoxy. That’s what happened with lean and what’s happening with agile. . Agile Has Gone Mainstream. But There Is a Problem. Our recent report 2022 State of Digital Transformation unveiled that 57% of enterprises had adopted an agile framework for implementing digital initiatives.

Reporting Tools 75

Reporting Tools Agile Data Visualization Customer Experience 75

Split

JUNE 9, 2022

In our last blog about controversies , we talked about having clear goals. Controversies are problematic when they challenge what you think a project should achieve. That’s why having clear goals is essential. It’s something that your founders or senior management team need to define clearly. Your analytics team can build a metrics system to measure those goals.

Customer Experience 65

Customer Experience Data Visualization User Testing Analytic Tools 65

TryMyUI

JUNE 9, 2022

UX research is the process of gathering qualitative and quantitative data about your design’s user experience. Remote usability testing is the process of testing your website or app’s user interface and UX design without getting users together in person. It is conducted virtually, which is convenient for time and budget. During remote usability testing, different users are given specific tasks to perform on the website.

User Testing 59

User Testing UX Testing Customer Experience 59

dscout People Nerds

JUNE 9, 2022

Usability tests are a powerful way to understand how users interact with a service or product. This guide shows you how to avoid common pitfalls.

User Testing 59

User Testing Product Research Testing 59

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

Data Visualization

TryMyUI

JUNE 9, 2022

When it comes to building a good user experience for your customers, both UX design and UX research are important parts of the process. While both aspects of UX are key to developing a strong user interface, they both play different roles. In this article, we will discuss UX research and UX design and the key components of each. The post UX research and UX design appeared first on TryMyUI Blog.

User Testing 59

User Testing UX Customer Experience User Experience 59

AB Tasty

JUNE 9, 2022

Discover three of the key takeaways from our interview with André Morys, the CEO and founder of konversionsKRAFT.

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TryMyUI

JUNE 9, 2022

The UX design process doesn’t only provide users with a pleasurable and intuitive user experience. It also offers an opportunity for UX designers to make changes and improvements in their designs as they go along. If you want to design a user-friendly interface for a website or app, you need to understand the meaning of UX and the key components of the UX design process.

UX 52

UX Customer Experience User Experience Blog 52

Userpilot

JUNE 9, 2022

Intercom onboarding tool is the most popular tool for creating product tours, onboarding emails and in-app messages. It’s easy to use and affordable, compared to its competitors. Here are some of the main features of Intercom Product Tours and a list of alternatives to Intercom that you can check out if you’re looking for something more sophisticated, and at the same time – more scalable and affordable in the long run – to build your product tours with.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience Product Research 52

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Data Visualization

Innovatemap

JUNE 9, 2022

Broad Ripple is our home. It’s where we started, where we grew, and where we’ll stay. Our team loves living here, our clients like visiting us here, and we adore the Broad Ripple community. But why? It’s where we started. Though our client base is geographically diverse today, our early clients were almost entirely Indianapolis-based. Sara Napierkowski , Principal of Client Success and Broad Ripple super fan, shared some of Innovatemap’s inspiration for choosing Broad Ripple.

Startups 52

Startups Reference Engineering Management 52

Userpilot

JUNE 9, 2022

Userlane and Walkme are both tools for onboarding. Userlane is a tool for building interactive, guided tours that walk a user through all the features of your product or service. Walkme allows you to do the same, as well onboarding employees on third-party tools such as Salesforce. But the two popular digital adoption platforms are very different in terms of pricing, features, integrations, customer satisfaction and ux.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

eG Innovations

JUNE 9, 2022

IaC (Infrastructure-as-Code) is becoming ubiquitous in the EUC (End User Computing) community and within the datacenter. Automation and declarative infrastructure for on-premises VDI and cloud digital workspaces, such as Microsoft AVD (Azure Virtual Desktop) or AWS WorkSpaces , is now mainstream. Vendors such as Citrix now advocate the use of technologies such as Terraform and Ansible for deployments.

Reporting Tools 52

Reporting Tools Data Visualization Artificial Inteligence Product Research 52

Userpilot

JUNE 9, 2022

What’s backlog grooming? Why is it important in the product management process? What role does the product manager play in it? In the article, we’re exploring these and a few more questions, so find a comfortable seat, get a beverage of your choice, and dive in! TL;DR. Backlog grooming, aka backlog refinement, is a process of keeping the backlog up-to-date, relevant, and manageable.

Customer Feedback 52

Customer Feedback User Testing Customer Experience Customer Satisfaction 52

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Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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Gainsight

JUNE 9, 2022

Everyone knows that Tesla changed the game for electric vehicles, but fewer realize exactly how—it’s all about the battery. Lithium-ion batteries produce a strong, steady, efficient current that just wasn’t possible with older types. Sure, the old batteries worked, but they were limited. And once Elon Musk’s company demonstrated the potential of lithium ion, everyone else made the switch, too. .

Customer Experience 52

Customer Experience Analytic Tools Advertising Branding 52

Userpilot

JUNE 9, 2022

Are you considering performing customer profitability analysis for your business? Due to many variables affecting the final result, estimating customer profitability can be challenging. Perhaps you have already experienced this. Here, we will take every challenging aspect of measuring customer profitability and convert it into easy-to-implement pieces of advice so that you can finally determine how much profit a specific customer contributes.

Customer Experience 52

Customer Experience Customer Feedback Onboarding KPIs Data Visualization 52

Gainsight

JUNE 9, 2022

During the pandemic, millions of people trapped at home with extra time on their hands decided to start new hobbies—with inconsistent success. Whether it was learning to speak a new language, play the guitar, or become a photographer, many projects that began with enthusiasm ended up being abandoned in favor of watching Netflix. For recurring revenue companies, there is a lesson to be learned from this phenomenon: acquisition does not equal adoption.

Customer Experience 52

Customer Experience Customer Feedback Onboarding KPIs Data Visualization 52

airfocus

JUNE 9, 2022

Are your product managers always focusing on communicating when things will be ready instead of formulating a plan about how and why they choose to focus on certain things? If so, your team needs a debrief on roadmaps vs. timelines vs.

Roadmap 40

Roadmap Product Manager Product Management Management 40

Advertiser: ZoomInfo

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Reporting Tools