Tue.Mar 03, 2020

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What we look for when we hire designers at Intercom

Intercom, Inc.

We know it’s hard to apply and interview for a new job. So if you’re considering a design job at Intercom , we won’t make it harder by forcing you to read our minds or guess about what we value. Instead, we’ll tell you exactly what we look for – and why it matters to us. When you interview for a design job, the process is usually mysterious: did you say the right things?

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Building Better Product People – Sebastian Sabouné on The Product Experience

Mind the Product

The best product people are the ones that are insatiably curious, who want to learn more, who want to get better at all aspects of the job. In many businesses this can be hard – there’s not always an established culture, or people around who have done the job before and can help upskill the teams around them. As Head of Product at Founders Factory , a corporate-backed accelerator and incubator for early-stage startups based in London, Seb Sabouné works with founders and teams to be

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My Two Cents: A Robinhood Failure Analysis (a sequel)

The Product Coalition

How a $7.6 billion behemoth of a unicorn managed to fail its 10MM+ users. Continue reading on ProductCoalition.com ».

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The Product Market Fit Engine by Rahul Vohra

Mind the Product

After working on a product for over two years without launching it, Rahul Vohra knew that he had to do something different. In this ProductTank San Francisco talk, Rahul , CEO and Founder of Superhuman , shares with us a framework for determining product/market fit and optimizing until you achieve it. His key points include: Building the fastest email.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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Conscious Collaboration in Six Actionable Steps

ProductCraft

As product folks, we know we’re supposed to love collaboration. But do we always? I’m sure we’ve all experienced the frustration that can come with working with someone new, maybe that fleeting thought of, “I could do this quicker on my own.’‘ You might even start to blame the other person, telling yourself they don’t. Read more » The post Conscious Collaboration in Six Actionable Steps appeared first on ProductCraft by Pendo.

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Transparency at productboard: 5 ways we walk the walk

ProductBoard

I’ve worked in companies that talked a lot about transparency but did not stay true to their word when push came to shove. In that sense, you can file transparency alongside promises of engagement, diversity, and inclusion. In these companies, key information was hoarded by a handful of people. Big decisions about the company’s direction happened behind closed doors.

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How Color Can Affect The Usability Of An App And Website

The Product Coalition

[link] Color is a tool that designers often use in their designs. There is a possibility that they mainly use black and white that, in theory, are not considered colors, but it is likely that in a large part of their projects they will have to consider two or more colors. Color has a great impact on users because it can convey feelings and, together with typography, help generate a certain environment in design.

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Disruption & Accelerated Growth with APIs and Platform Business Models

TSIA

In this episode of “The Business of Product,” Patrick Carmitchel, VP Product Management, TSIA, caught up with Laura Fay, VP Research - XaaS Product Management, TSIA, Suraj Kumar, Chief Platform Officer, Axway, and Shaun Ryan, VP Vision and Strategy, Axway, at Technology & Services World 2019 in Las Vegas to discuss the topic “Disruption is Here.” So what does this ominous sounding proclamation mean?

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Implementing AI in the product?—?Not at any cost!

The Product Coalition

Don’t implement AI if it is not a must. It is expensive, hard to maintain and should be the last resort Continue reading on ProductCoalition.com ».

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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Reston Exec Tech Conversations Recap: Building High Performing Teams

Modus Create

The Reston Exec Tech Conversations series was created to give those leaders a forum to connect with their peers. The format encourages peer-to-peer conversation and discussion between executives about issues that impact them every day. Reston is the tech center for the greater DC area, with a rich history of innovation in the public and private sectors.

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Why Safety Culture Is a Heart of the Software Engineering Model?

The Product Coalition

Safety culture is a culture where employees can tell the boss bad news. — Dr. Sidney Dekker Continue reading on ProductCoalition.com ».

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An Introduction to Minimizing Churn Rate for Your SaaS Business

AB Tasty

As a SaaS business, your long-term growth and success will depend on your ongoing customer relationships. In that sense, focusing on your churn rate is essential. When your business model is centered on software, then without encouraging users to renew their memberships or subscriptions it’s unlikely that your business will survive in the long term. […].

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5 tips on A/B testing mobile apps

The Product Coalition

Here I share some learnings on how to experiment on Mobile Apps. Continue reading on ProductCoalition.com ».

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Transitioning From Data Analyst to Data Scientist

PMLesson's Ace the PM Interview

Data nerds of the world, rejoice! Data science has topped “best jobs” lists for years. Professionals in the field report both high salaries and high job satisfaction, and prospects are only getting better. LinkedIn reported a 56% increase in job openings from 2018 to 2019, and IBM reports that data science jobs stay open 5 days longer than average postings.

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Q&A with Bruce McCarthy | 12 March 2020 | Prioritising your Roadmap

Business of Software Conference

Join us on Thursday 12th March for a live Q&A with Bruce McCarthy : Prioritising your Roadmap. 4PM (GMT) // 11AM (ET) // 8AM (PT). Register for the Online Q&A. Join us in person in Cambridge, UK. Bruce helps companies like Vistaprint, Localytics, Nuance, and Zipcar achieve their product visions. Through his leadership, mentoring, workshops, and team coaching, Bruce has identified the key principles underlying successful product organizations and in 2018 he launched Product Culture.

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What Makes or Breaks SaaS Onboarding?

AB Tasty

You want new users to stick with your software. So, when a new customer signs up to your product, it’s important to build a positive customer experience. This article was originally posted on AB Tasty as What Makes or Breaks SaaS Onboarding?

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Disruption & Accelerated Growth with APIs and Platform Business Models

TSIA

In this episode of “The Business of Product,” Patrick Carmitchel, VP Product Management, TSIA, caught up with Laura Fay, VP Research - XaaS Product Management, TSIA, Suraj Kumar, Chief Platform Officer, Axway, and Shaun Ryan, VP Vision and Strategy, Axway, at Technology & Services World 2019 in Las Vegas to discuss the topic “Disruption is Here.” So what does this ominous sounding proclamation mean?

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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How To Create a Project Overview + 5 Project Overview Templates

airfocus

A project overview is a practical tool, designed to empower managers. Here are 5 project overview templates to get you started.

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Disruption & Accelerated Growth with APIs and Platform Business Models

TSIA

In this episode of “The Business of Product,” Patrick Carmitchel, VP Product Management, TSIA, caught up with Laura Fay, VP Research - XaaS Product Management, TSIA, Suraj Kumar, Chief Platform Officer, Axway, and Shaun Ryan, VP Vision and Strategy, Axway, at Technology & Services World 2019 in Las Vegas to discuss the topic “Disruption is Here.” So what does this ominous sounding proclamation mean?

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Situational Competitive Battle Cards: Why Sales Loves Them!

Product Management University

The one thing salespeople hate (other than losing) is situations where they’re unprepared to react to a competitive missile that comes out of nowhere. Situational competitive battle cards reduce the odds of that happening by helping salespeople keep the discussion focused on business outcomes versus products. What Are Situational Competitive Battle Cards?

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7 Things Every Product Leader Should Know About the North Star Metric

Amplitude

In many organizations, product teams are measured by how much they ship, not by how much impact they have on the business overall. But overall business impact is a much better measure of success. That’s why companies are defining and referring to their North Star Metric (NSM). The North Star Metric is one key metric that quantifies the business impact of the product team.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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How Do You Define Team Focus Without Micromanaging?

The Product Coalition

Another question I’ve gotten a lot is: Who in the organization defines the balance between innovation and optimization? How do you define the balance without micromanaging your teams? In the case of Showmax, I was the Chief Product Officer, so it was possible to build it into the organization, working with the CTO. It was structured such that there was an overarching set of KPIs agreed upon at the leadership level.

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6 Tips UX Designers Can Learn from a Sushi Chef

freshtrax

When it comes to the best user experience (UX) practices, there are various places we can learn from. In my opinion, some of the best examples of great UX can be seen in the way an authentic sushi chef serves their customers. Sushi is not just another type of meal. The whole process, from preparing the sushi to serving and eating it, gives you the ultimate experience.

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The Future of Product Management, According to 550+ Product People

DISQO

Five years ago, when we published the first episode of This is Product Management , a podcast where I’ve since interviewed over 230 product leaders, the world of product management was very different than it is today. People didn’t know what product management was, let alone how to do it effectively. There were no formal educational paths or training programs for the role.

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The Future of Product Management, According to 550+ Product People

DISQO

Five years ago, when we published the first episode of This is Product Management , a podcast where I’ve since interviewed over 230 product leaders, the world of product management was very different than it is today. People didn’t know what product management was, let alone how to do it effectively. There were no formal educational paths or training programs for the role.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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The Future of Product Management, According to 550+ Product People

DISQO

Five years ago, when we published the first episode of This is Product Management , a podcast where I’ve since interviewed over 230 product leaders, the world of product management was very different than it is today. People didn’t know what product management was, let alone how to do it effectively. There were no formal educational paths or training programs for the role.