Roman Pichler

JUNE 1, 2020

Lead the Stakeholders—Don’t Please, Don’t Dictate. As the person in charge of the product, your aspiration should be to lead the stakeholders in order to create value together and achieve product success. In reality, however, some product people either aim to please the stakeholders by saying yes to their requests or by brokering compromises. Others do everything they can to make the stakeholders agree to their ideas and plans.

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Weak Development Team Product Research Customer Experience Workshop 310

Mind the Product

JUNE 4, 2020

Have you ever wondered why your Agile practice feels a bit uninspiring? Or why your engineers have become a bit jaded with all this Scrum stuff? Did you know that you might be the reason for this? Something that both fascinates and frustrates me is how the discussions about Agile have flipped from being embraced [.]. Read More. The post Why we Need to Rethink Product Management in an Agile Practice appeared first on Mind the Product.

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Agile Product Management Product Manager Management 211

The Product Coalition

JUNE 3, 2020

I’m going to answer this age-old question so you can be clear about where you sit in the company. Continue reading on Product Coalition ». technology product-owner startup product-management agile

Product Management 120

Product Management Product Manager Management Management 120

Product Management Unpacked

JUNE 23, 2020

A look into cloud-based technology product management and what it takes to build products that customers value. “The paramount role of a product manager is to understand markets and empathize with consumer needs,” says Corey Grone, senior product manager of cloud data protection at iland Cloud. Grone manages a suite of products that fall under BaaS (Backup as a Service) and DRaaS (Disaster Recovery as a Service) portfolios.

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Data Visualization Customer Experience Weak Development Team Technical Review 192

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Data Visualization

Mind the Product

JUNE 23, 2020

In my last role as head of product and engineering for a group developing cloud-native services for the SAP Cloud Platform, my work led me to define a framework for product development that spans both product management and engineering and brings with it a focus on problem solving through the product lifecycle. In case you [.]. Read More. The post A Product Development Framework With a Focus on Problem Solving appeared first on Mind the Product.

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Framework Development Engineering Product Management 188

Intercom, Inc.

JUNE 10, 2020

Let’s talk about that trickiest of subjects: Product Judgment. Also known as Product Intuition or Product Instinct or Product Taste, it is the idea that you can use your own judgment to (1) accurately predict what your customers need, want and value, and (2) design and ship the right solution for them. Here, I will tackle some of the common questions around it: Does it exist?

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Research Software Weak Development Team Reporting Tools Customer Communications 291

Indicative

JUNE 11, 2020

The gaming industry is known to attract some of the most passionate, intelligent professionals in the world. That’s why workdays never seem long enough. According to a 2020 survey from the Game Developers Conference (GDC), 62 percent of respondents said that they spend more than 46 hours per week on the job. . This work ethic comes from a love for the craft, according to the GDC.

Data Visualization 131

Data Visualization Customer Experience Product Research User Testing 131

Johanna Rothman

JUNE 17, 2020

We've all heard of big organizations where the top management said, “No need to ever be back in the office. Work from home, as long as you want.” And, the Wall Street Journal has this article, Business Travel Won’t Be Taking Off Soon Amid Coronavirus (you might need to subscribe to see the article). (I find the article rife with other meeting challenges.).

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Workshop Travel Agile Consulting 79

Ask Benny

JUNE 5, 2020

Innovation sometimes appears between the lines In today’s world, we are bombarded with people telling us that we need to be productive all the time. We need to have a perfect calendar and perform meetings very effectively and the list goes on and on. All of this is very important. There are many hours during the day that being productive can improve your outcome and save you many hours of work.

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Entertainment Product Research Strategy Product Management 131

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

Finance

ProductCraft

JUNE 23, 2020

Most PMs are smart — wicked smart. The breadth of skill, pace of work, and amount of change they can handle are all off the charts. But this creates a problem for many PMs. When you are smart and fast, it’s natural to want to fill in the blanks. It’s easy to stop listening when. Read more » The post Why Empathy Is Critical to Success as a Product Manager appeared first on ProductCraft by Pendo.

Product Management 113

Product Management Product Manager Management Management 113

Mind the Product

JUNE 18, 2020

In this Mind the Product APAC talk, Janice Fraser, Partner at Seneca VC, explains what she’s discovered about confidence and reveals how we can all take control of negative thoughts. Watch the talk in full or read on for a detailed overview. Her key points include: What is Confidence? What Helps People to Have Confidence? Inspiring Confidence [.].

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Development 118

ProductCraft

JUNE 22, 2020

“Prevention is better than cure.” – Desiderius Erasmus One of the common mistakes made by political analysts and even political scientists is that politics is something done by other people, usually people in exalted positions of power. However, as Ruth Lane points out in The Complexity of Self Government: Politics from the Bottom Up, “people standing.

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Government Positioning 73

The Product Coalition

JUNE 30, 2020

Here are the 3 steps to prioritising features for your product Continue reading on Product Coalition ».

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Technology Startups Product Management Product Manager 178

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Mironov Consulting

JUNE 27, 2020

I have a narrow, somewhat puritanical view about product manager conversations with customers and prospects: we should never lie to them. That might seem obvious or naïve, but recent conversations with several B2B/enterprise clients suggest that it’s actually controversial. For context, enterprise tech companies tend to have a small number of large deals each quarter that really matter. ( B2B is lumpier than B2C.).

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User Testing Customer Experience Weak Development Team Enterprise 137

Intercom, Inc.

JUNE 11, 2020

As we touched on in last week’s episode, the unjust killing of George Floyd has prompted many of us to look at our own relationship with perpetuating racial injustice and to look for ways we can participate in and reinforce racial equity. At Intercom, we have a lot of work to do in that regard but we feel that a small and organic way for us to start is by connecting the audience we’ve built for this podcast with voices that need to be heard but traditionally aren’t, particularly in t

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Consulting Startups 253

Product Talk

JUNE 10, 2020

How do you know that you are doing discovery well? If you want to improve your discovery process, what outcomes help you track your progress? I get asked these questions often. I like that teams are trying to take an outcome-focused mindset to their discovery practice. The good news is setting discovery outcomes is no different from setting any other outcome.

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Product Research Customer Experience User Testing Testing 234

Alchemer Mobile

JUNE 24, 2020

A huge number of consumer transactions now happen digitally due to COVID-19. As a result, 2020 is the most we’ve seen brands leverage mobile customer feedback to improve their products and adjust their overall business goals. Companies and product managers across all industries have leveled up their in-app engagement processes and are increasing their efforts to personalize, segment, and understand their customer base even down to the individual level.

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User Testing Customer Experience Customer Feedback Feedback Software 227

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple

Development

Mind the Product

JUNE 29, 2020

Where can product managers add value, specifically to better serve their team, which in turn makes for a more aligned and functional product team? The product manager’s role is ambiguous at the best of times, although as Martin Eriksson alluded to in his write-up A Decade in Product – a Retrospective, the definition of the [.]. Read More. The post 3 Things Product Managers can do to Serve Their Teams Better appeared first on Mind the Product.

Product Management 230

Product Management Product Manager Management Management 230

The Product Guy

JUNE 26, 2020

Maximize team output by understanding your peoples interests and skills. Interviewing your PMs, pairing them with the work at which they will excel, and motivating them through the areas that don’t come natural. In a recent live stream from one of our mentors of The Product Mentor , Jordan Bergtraum, lead a conversation on this topic. We are always looking for more product mentors from all around the world.

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Enterprise Product Management Product Manager Management 185

The Product Coalition

JUNE 28, 2020

Image courtesy: www.boldbusiness.com While Consumer App Designers have begun to increasingly use the understanding of human psychology to make their Apps more ‘effective’ in achieving their goals, its ultimate impact on users’ life is debatable. Rare are the Apps that genuinely attempt to do good to users and thus positively impact society at large.

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Feedback Software Customer Experience User Testing Customer Feedback 183

Intercom, Inc.

JUNE 23, 2020

The internet is moving more businesses and people online, and driving a huge increase in inbound support volume. Meanwhile customer expectations are rising – they expect better experiences and immediate support resolutions. The internet is also driving an explosion in customer choice, allowing them to easily switch to businesses who provide better experiences.

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Customer Communications Customer Experience User Testing Inbound 245

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr

Generative AI

Product Management University

JUNE 3, 2020

Market analysis is one of the first and most important steps in the success of any business, large or small, products and services. It offers a clear definition of WHO your target customers are, WHAT they value, WHY, and the competitive landscape you’re navigating. It also quantifies the revenue opportunities afforded to your business on an annual basis.

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Marketing Product Marketing Workshop B2B 147

Alchemer Mobile

JUNE 9, 2020

Coronavirus didn’t break your mobile feedback funnel; it revealed it was broken all along. In this presentation originally delivered at Mobile Growth Summit, Apptentive’s CEO and Co-founder, Robi Ganguly, dives into exactly how companies can use feedback to predict churn and extend customer lifetime value. He reveals where your funnel has failed in the past and key strategies to improve it for the future.

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User Testing Feedback Software Customer Feedback Data Visualization 182

Mind the Product

JUNE 30, 2020

Working in product is a dream job for lots of people but sustaining a dream career certainly isn’t without challenges. There are problems around burnout, advancement, the challenges of specialisation, and in being a generalist. Jeff Gothelf has been there. He woke up one day and realised that his path forward as a design leader [.]. Read More.

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Product Research Feedback Software Technical Review UX 212

The Product Guy

JUNE 29, 2020

Establish KPI’s early, communicate often, rally the troops and COMMUNICATE the product value you are delivering. Watch and learn more from product management expert, Kirsten Jepson.

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KPI Product Management Product Manager Management 183

Speaker: Jason Tanner

While growth of software-enabled solutions generates momentum, growth alone is not enough to ensure sustainability. The probability of success dramatically improves with early planning for profitability. A sustainable business model contains a system of interrelated choices made not once but over time. Join this webinar for an iterative approach to ensuring solution, economic and relationship sustainability.

Development