Nir Eyal

MAY 2, 2021

The post Are You a Wage Slave? appeared first on Nir and Far.

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126

Userpilot

MAY 5, 2021

When you first hear the term onboarding workflow software, you might think, what is a workflow? If you tell your partner to get something from the fridge, that is a workflow. Basically, anytime data passes between people and/or systems, a workflow is created. A path is created when a task goes from incomplete to finished, from an empty hand to one with a sandwich.

Analytic Tools 52

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 52

The Product Coalition

MAY 6, 2021

TL; DR: The Blame Game Retrospective There are plenty of failure possibilities with Scrum. Given that Scrum is a framework with a reasonable yet short “manual,” this effect should not surprise anyone. Turning the Sprint Retrospective into a Blame Game Retrospective demonstrates a Scrum team’s lack of skills and professionalism. Join me and explore the reasons and the consequences of this Sprint Retrospective anti-pattern in 83 seconds. ??

Data Visualization 92

Data Visualization Agile Technical Review Download 92

Product Talk

MAY 5, 2021

One of my goals for 2021 is to create short explainer videos for key concepts related to continuous discovery. This is my first one. I’d love to hear what you think. Is this helpful? Are there other core concepts you’d like to see me explore? You can share your comments on Twitter or YouTube. Watch the video above or read a lightly edited transcript of it below.

Product Research 304

Product Research User Friction Software Engineering Engineering 304

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Data Visualization

Alchemer Mobile

MAY 4, 2021

Surveys notoriously have low response rates, especially when using a legacy channel such as email. However, in-app surveys present an entirely unique opportunity to engage with customers and gather feedback in real time. One of the most common surveys brands deploy is the NPS survey. We know NPS can be a powerful tool if used correctly, and recognize the value in having one metric to provide a holistic pulse on your customer experience.

Product Research 246

Product Research Feedback Software Data Visualization Onboarding KPIs 246

The Product Coalition

MAY 4, 2021

Being a product manager is a highly ambiguous role, as it can seem like there are a million things to do and only a limited amount of time… Continue reading on Product Coalition ».

Product Management 163

Product Management Product Manager Management Management 163

Intercom, Inc.

MAY 4, 2021

Online retailer Rugs.com uses Intercom to power their customer communication across sales and support, driving increased engagement and higher checkout conversions using a conversational, messenger-based approach. With the onset of COVID-19 and the accelerated move towards online shopping, Grayson Bagwell, Director of Business Development at Rugs.com, notes the sharp increase in shopping volume the business has experienced in the last 12 months as a result of people spending more time at home.

Customer Communications 118

Customer Communications Inbound Outbound Weak Development Team 118

Alchemer Mobile

MAY 6, 2021

One size did not fit all for Personal Services apps in 2020. Depending on industry, issues with supply chains, global price drops, and budget constraints impacted each brand differently. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Personal Services category.

Data Visualization 147

Data Visualization Reporting Tools Feedback Software User Testing 147

Mind the Product

MAY 4, 2021

When I finished watching Episode 4th Season 2nd of “Formula 1 Drive to Survive” on Netflix, I didn’t quite know if I had just watched a great episode about high-performance motorsport or participated in a Product Management keynote in the style of Mind the Product conference. A brief disclaimer: I’m not even a fan of [.] Read more » The post Building extraordinary product teams appeared first on Mind the Product.

Product Management 165

Product Management Product Manager Management Management 165

Speaker: Conrado Morlan

In this engaging and witty talk, we’ll explore how artificial intelligence can transform the daily tasks of product managers into streamlined, efficient processes. Using the lens of a superhero narrative, we’ll uncover how AI can be the ultimate sidekick, aiding in decision-making, enhancing productivity, and boosting innovation. Attendees will leave with practical tools and actionable insights, motivated to embrace AI and leverage its potential in their work. 🦸 🏢 Key objectives:

Product Management

The Product Coalition

MAY 2, 2021

Forever?—?I wonder how often we make the mistake of designing and building as if our creations will last forever. Photo by Chris Sarsgard on Unsplash This morning, I watched the river move at a walking pace, sauntering within the channel that cuts through town. The river has been doing some version of this for over 100,000 years. Long before countries and kings and dictators. 80,000 years ago, the Deschutes River in Bend, Oregon, flowed around Pilot Butte’s east side; lava forced the river into

Vision 146

Vision 146

Strategyzer

MAY 6, 2021

Entrepreneurs and corporate innovators alike often struggle to figure out when their hypothesis is validated, because it isn’t as simple as we’d like to believe.

Testing 145

Testing 145

NextBigWhat

MAY 2, 2021

THREAD: My 20s were full of ups and downs I lost millions, made millions and helped build some billion dollar startups My biggest lessons learned: The future of startups: – Privacy-first – Community-first – Sustainability-first – Creator-first – Decentralized-first – Digital-first. Bookmark this list. Print it out This is where the world is going How to build 1 successful product: Build 100 unsuccessful products first You need to fall down to move up Rule of t

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Startups Positioning Product Management Product Manager 137

Mind the Product

MAY 7, 2021

In this #mtpcon Digital APAC keynote, Genevieve Bell, Director of the 3A Institute (3Ai), gives a whirlwind tour through the 75-year-old field of cybernetics, demonstrating how its transdisciplinary approach can be used to inform our product processes and systems. Watch the talk in full or read on for the overview. Mind the Product members can also [.

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Information Product Management Product Manager Management 145

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Data Visualization

The Product Coalition

MAY 6, 2021

What are future signals and why they can be used to anticipate uncertain futures. Continue reading on Product Coalition ».

Product Research 178

Product Research User Testing Consulting UX 178

Daniel Elizalde IoT Blog

MAY 4, 2021

Get a behind-the-scenes look at Dolby.io, Dolby’s exciting new Cloud Platform for communications. Listen to the story in this episode of the Enterprise Product Leadership podcast. or Subscribe to the podcast on Apple Podcasts | Android | Stitcher | Spotify Episode Details – Behind the Scenes of Dolby’s New Cloud Platform with Stephane Giraudie What […].

Enterprise 118

Enterprise Leadership 118

Johanna Rothman

MAY 4, 2021

You might have heard about the Basecamp culture changes last week. I’m sure you heard about Google’s culture problems several years ago. These problems are issues of culture: specifically what we can and cannot discuss. What do “makers”—technical people—in any industry need to discuss? Big product issues: Why we are working on this project at this time.

Definition 114

Definition User Testing Customer Feedback Consulting 114

Mind the Product

MAY 7, 2021

In this interactive AMA session for MTP Leaders, Dave Martin, Executive Coach and Chief Product Officer at Fractional joins us to discuss how product leaders can achieve success using The Product Leader Map. We recommend reading Dave’s post Level up Your Product Function With the Product Leader Map where he introduces the idea, then watching [.

Leadership 125

Leadership 125

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

Finance

The Product Coalition

MAY 4, 2021

Recently, I chatted with Bertrand Rothen in my LinkedIn Live series “Let’s talk about…” about what product managers can learn from social… Continue reading on Product Coalition ».

Product Management 136

Product Management Product Manager Management Management 136

NextBigWhat

MAY 5, 2021

Designers have many superpowers, but one underrated one is that the work of design leads one to become more comfortable with uncertainty. How does this impact the product development process? Thread I learned this lesson almost immediately after receiving my first shiny new design assignment. This was also my first time working with a PM. She asked me when my work would be done by.

Feedback Software 105

Feedback Software User Testing Customer Feedback Customer Experience 105

Johanna Rothman

MAY 6, 2021

I like to read, as well as to write. (You are not surprised.) Which means I discovered StoryBundle years ago. Most of the time, StoryBundle offers genre fiction. However, this time, it's nonfiction for writers—the 2021 Write Stuff Bundle. Yes, I have a book in this bundle— Write a Conference Proposal. If you want to speak at conferences, this book will help you write a proposal.

Workshop 104

Workshop Books Finance Consulting 104

Mind the Product

MAY 6, 2021

Morgan Beschle has been working as VP of Product at Cureatr for nine weeks after working in product management for 14 years. She explains how she landed her most recent job in product and talks about her journey in starting a new senior product leadership role during a global pandemic. A bit about my role [.] Read more » The post How I got my job – Morgan Beschle appeared first on Mind the Product.

Leadership 93

Leadership Product Management Product Manager Management 93

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White Paper

The Product Coalition

MAY 2, 2021

Photo by Gregory Hayes on Unsplash Coffee roasting is all about the process. I roast coffee as a hobby on a 1kg gas roaster; it’s a shrunk-down commercial-style machine. I’ve roasted about 300lbs of coffee at this point. On every roast, I track my process with a roasting profile. A roasting profile is a picture of what happens during a roast, the temperature, the gas, the airflow.

Framework 117

Framework 117

ProductBoard

MAY 6, 2021

Picture this: You are a forward-thinking product manager with a clear product vision, strategy, and roadmap. Yet throughout the product management process, stakeholders come to the table with unvalidated requests. “This must be built”, they insist, “and right away” Introducing the dangerous animals of product management: stakeholders and situations that—if left untamed—can get in the way of your.

Product Management 98

Product Management Product Manager Management Management 98

TryMyUI

MAY 3, 2021

Online whiteboards serve as the perfect tool for design teams to utilize in order to organize, plan, and execute their UX vision. The post Online Whiteboards: The key to creating a solid UX vision appeared first on TryMyUI Blog.

Vision 98

Vision UX Blog User Testing 98

Mind the Product

MAY 3, 2021

In this ProductTank Sofia talk, VP of E-Commerce at SumUp, Patryk Pawlikowski, explains how he and the team at SumUp adapted their product roadmap on the fly to cope with the disruption caused by the pandemic. The key points of his talk include: Unforeseen circumstances Re-thinking products to a new reality Adapting a product roadmap [.] Read more » The post How to adapt to unforeseen circumstances that influence your product by Patryk Pawlikowski appeared first on Mind the Product.

Roadmap 92

Roadmap Product Management Product Manager Management 92

Speaker: Pulkit Agrawal

Digital Adoption Platforms (DAPs) are revolutionizing the way organizations interact with and optimize their software applications. As digital transformation continues to accelerate, DAPs have become essential tools for enhancing user engagement and software efficiency. This session is your guide into the robust world of DAPs, exploring their origins, evolution, and the current trends shaping their development.

Customer Feedback