Sat.Feb 15, 2020 - Fri.Feb 21, 2020

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5 tips for getting consumer insights with usability testing

TryMyUI

Are you a UX designer or a consumer insights specialist? In this post, we take a look at how to get the consumer insights that usability testing and UX design methodology can give you. The post 5 tips for getting consumer insights with usability testing appeared first on TryMyUI Blog.

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Contradictions in the Craft of Product Management

Mind the Product

Product managers can encounter no end of contradictions as they drive for good outcomes for their products. What are these contradictions and how can product managers deal with them? Google is a juggling elephant. It serves conflicting needs of large user segments. One is the need of billions of consumers looking for the most accurate answers, another is of millions of companies wanting to introduce new products to consumers who are not necessarily looking for them.

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The Top 10 Deliverables of Product Managers

Sachin Rekhi

Mastering the craft of product management is no easy task. Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

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The Beautiful Mess by John Cutler

Mind the Product

John Cutler is a Product Evangelist at Amplitude who helps product teams to become happier and more effective. Here, in his 2020 MTP Engage Manchester talk, he explains how we must all embrace ‘the beautiful mess’ and learn to navigate change in order to be more successful. Watch the video to see his talk in full. Or read on for an overview of his key points: Product is hard everywhere.

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Provide Real Value in Your Applications with Data and Analytics

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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Ten Non-Obvious Tips for Product Leaders in 2020

ProductCraft

This article originally appeared on BryceYork.com. As we start a new decade, I took a lot of time to reflect on my nearly ten years working in product. I took a lot of notes on the lessons I’ve learned along the way, and this essay shortlists the top 10, prioritized by practicality and non-obviousness so. Read more » The post Ten Non-Obvious Tips for Product Leaders in 2020 appeared first on ProductCraft by Pendo.

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How Much Does It (Really) Cost To Build An App?

Arkenea

Estimating the costs of app development is a tricky task. The distinctive set of requirements for each project and the multitude of variables involved make computation of cost of developing an app highly complex. While it is common knowledge that there is a huge variation in app development costs across the globe with the prices […]. The post How Much Does It (Really) Cost To Build An App?

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Why you Should Treat Your Resume as Your Professional Product

Mind the Product

To help hiring managers and recruiters, like myself, decide whether or not to interview you, it can be a great exercise to treat your resume like a professional product. Here I’ll share some useful pointers on how to do just that. Having reviewed hundreds of product managers’ resumes in the last year I’m sure I’ll have overlooked some fantastic candidates, simply because their CVs didn’t shine.

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Brew and Review: Building a knowledge sharing loop for Customer Success

Intercom, Inc.

It was almost a year ago when our Customer Success team came up against an issue that all growing teams face: knowledge sharing. We had a large group of talented people – some who knew features and workarounds better than anyone else, some who were experts in technical concepts, some who excelled in project and relationship management, and others who had a deep knowledge of particular industries.

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Mobile App Ratings Reflect Your Customer Relationships – Here’s How to Improve Them

Alchemer Mobile

Emotion is at the heart of understanding, measuring, and improving our relationships. And people are emotionally invested in brands. When you monitor emotion and measure sentiment, you try to gauge the tone, context, and feeling from customer actions. Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action.

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Secure SaaS Success: Embedded Finance as a Competitive Advantage

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

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Respecting Engineers

The Product Guy

Communicate, uplift and understand the spectrum of engineers to maximize the product and experience for everyone. Watch and learn more from product management expert, Tanya Koshy.

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I Got 99 Problems – Learning From Jay-Z – Marc Abraham on The Product Experience

Mind the Product

If you listen to the end credits of the podcast every week, then you already know Marc Abraham’s voice – he’s ProductTank’s Global Coordinator, a co-curator of the Mind the Product conference, an author (of My Product Management Toolkit ), and he’s got a day job as a Head of Product at ASOS. What you might not know about him is that he’s a huge hip-hop fan, and has managed to combine what he’s learned from Jay-Z with how he approaches his daily practice

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The evolution of Ember at Intercom

Intercom, Inc.

Last fall, I gave a talk at the JSDayIE conference in Dublin about how Intercom and Ember have evolved together over the past six years. It’s one of those facts of startup life that is easy to overlook, but the success and growth of companies can be deeply intertwined with the technology they use in their stack, and I’d like to explain how that has been the case with Intercom and Ember.

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TEI 269: Do this to not let your design sprints slump – with Douglas Ferguson

Product Innovation Educators

How product managers can generate ideas fast using a Design Sprint and then what to do. Have you been part of a Design Thinking or Design Sprint activity? I’ve used both approaches to explore customer problems, consider solutions, and create early prototypes of solutions. They’re great activities. But what happens after creating prototypes?

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10 Rules for Managing Apache Cassandra

It’s no surprise that Apache Cassandra has emerged as a popular choice for organizations of all sizes seeking a powerful solution to manage their data at a scale—but with great power comes great responsibility. Due to the inherent complexity of distributed databases, this white paper will uncover the 10 rules you’ll want to know when managing Apache Cassandra.

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Creating a Culture of Experimentation

The Product Guy

Being a champion for a culture of experimentation within your organization: By combining executive buy-in, initial proof points, and an atmosphere of enviable success, experimentation can take hold and lead to meaningful results for any business. In a recent live stream from one of our mentors of The Product Mentor , Nis Frome, lead a conversation on this topic.

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How to Announce Product Updates To Drive User Adoption and Conversions?

Userpilot

So your team deployed new product updates again this week. But instead of hearing feedback about the new features, all you got are… …crickets. . There’s something you need to know about your users. Users don’t care about your new features. They care about what those new features can do for them. They’re humans and human brains are hard-wired to follow the easier path with least resistance.

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Stories From the ProductTank Community – Pune, India

Mind the Product

In the first of this new series – Stories From the ProductTank Community – ProductTank Pune organiser, Sanchi Gupta, explains how their community has seen awesome growth since launching in 2019 – and it’s not showing any signs of slowing down! What is it that motivated you to run ProductTank? The idea of bringing ProductTank to Pune was to build a platform where people could share knowledge and grow together in the community of Product Managers.

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5 Books Every Product Manager Should Read

The Product Coalition

What books I read and re-read in my Product Manager Journey Continue reading on ProductCoalition.com ».

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How To Manage Multiple Product Teams For Successful Development & Delivery

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple

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Rich Mironov knows how to build products that your customers will actually use (and shares his expertise with you)

ProductBoard

Rich Mironov is a product person through and through. As a product manager and leader for three decades and counting (“turns out that if you stick with it for 30 years, you can be an overnight success!”), he believes in clearly defining product vision and strategy, getting to the bottom of big user problems, and actually talking to users before building anything.

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Creating a product roadmap is easy

Street Smart Product Manager

You just have to know how… Creating a product roadmap is one of the most important deliverables for a product manager. As product managers, we’re expected to set the direction of our products. Everyone in the organization wants and needs to understand, “Where are we going?” and “Why?” The product roadmap helps do that.

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How to Ace a Strategic Research Project as a Team of One by Jillian Wells

Mind the Product

Making innovative products starts with better understanding the problem you’re trying to solve before you actually solve it. How can you better understand the problem you’re trying to solve? Through research. In this ProductTank San Francisco talk, Jillian Wells , then a Senior User Researcher at Intercom, provides some tips for acing strategic research.

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eBay’s search metrics used to suck

The Product Coalition

Photo by Khachik Simonian on Unsplash To live in the Information Age sounds fun and, for the most part, it is. In this age, data is becoming increasingly easier to collect. But as we get more and more of it, to organise this data into information we can get meaning and value from becomes a challenge in itself. Here, I’ll walk you through the failure that was eBay’s early-day search, and what we can learn from it.

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Deliver Mission Critical Insights in Real Time with Data & Analytics

In the fast-moving manufacturing sector, delivering mission-critical data insights to empower your end users or customers can be a challenge. Traditional BI tools can be cumbersome and difficult to integrate - but it doesn't have to be this way. Logi Symphony offers a powerful and user-friendly solution, allowing you to seamlessly embed self-service analytics, generative AI, data visualization, and pixel-perfect reporting directly into your applications.

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7 lessons learned from 5 years of product-led experimentation

ProductBoard

How do you run product-led growth experiments in your company? Do you have a clearly defined system? Or do you use trial and error with little to no structure and hope the most promising ideas stick? Having a clear cut process in running experiments is critical for unlocking the full growth potential of your product and getting the most of your team’s efforts.

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5 Mistakes That Are Ruining Your Product Experience

Gainsight

Are you delivering a product experience your users want or are you just going through the motions? In a world full of products offering the same results as yours, one of the best ways to stand out is through your product experience. What makes companies like Slack and Amazon so successful is their dedication to their user’s needs (you might know it as “customer obsession”).

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Product Management 101: Feedback

ProductCraft

Today’s PMs have access to huge amounts of data, but hard numbers are only one piece of the product experience puzzle. Qualitative feedback from customers and users is the other. What is feedback? Feedback is information provided by customers and/or users about their experience with a product or service. Its purpose is to reveal their. Read more » The post Product Management 101: Feedback appeared first on ProductCraft by Pendo.

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Developing Product Intuition

The Product Coalition

Over the last several years, there has been a rapidly growing body of practices associated with using data to create better outcomes for… Continue reading on ProductCoalition.com ».

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr