Sat.Feb 24, 2018 - Fri.Mar 02, 2018

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Run Less Software

Intercom, Inc.

by Rich Archbold, Senior Director of Engineering at Intercom. It’s hard to win a battle you don’t realise you’re in. It’s even harder if you don’t know all of the armies on the field, their strategies and weapons, or even who’s a friend and who’s a foe. The same is true in software. We are all in a battle, multiple battles in fact, with a lot at stake: whether it’s the fate of the company we work for or for the product that we build.

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How Warby Parker Makes Every Point In Its Employee Lifecycle Extraordinary

First Round Review

Warby Parker is known for being a wonderful place to work. Here, Co-founder Dave Gilboa breaks down exactly how they've constructed this culture.

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Vivek Bedi – The Awesome Product Manager

Mind the Product

Vivek Bedi is the Head of Product at LearnVest. He has over 15 years’ product management experience, working for companies like Goldman Sachs, Sterling Backcheck, and now LearnVest. In his presentation, talks about LearnVest, the role of a product manager, and what he’s learned from his years as a product manager. A Great Product Manager. Vivek believes a huge part of being a product manager is being a strategic thinker.

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Always Think MVP

Ask Benny

Why you should always assume you are not going to make it on time. MVP vs MVE When developing a product or a feature, if you follow the lean methodology, you first need to validate demand. This means you apply the build-measure-learn cycle and try to ship a minimal viable product (MVP) to validate your hypothesis. In a lot of cases you actually start with a minimal viable experiment (MVE).

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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We’re doubling our product teams in San Francisco, Dublin & London

Intercom, Inc.

Six years ago, Intercom invented business messaging – helping internet businesses interact with their customers in a personal, scalable way that had never been done before. Today we are proud that 500 million business conversations happen each month through Intercom, and that number is doubling year-over-year. A big part of why we are seeing this growth is that our customers have found that when they use Intercom to engage their website visitors, conversion rates and sales increase by more than

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The Testing Mindset – How to Find Product/Market fit

Mind the Product

“There is a way to do it better. Find it!” Thomas Edison. Here’s the thing with innovation, you can’t just tell people to be innovative. A great idea doesn’t always come when you’re sitting at your desk between 9:00am and the end of your working day. Here at etventure we’ve tried various approaches to innovation in the last few years, and what we’ve learned is that success cannot be planned.

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What is the Value of Agility?

Clever PM

One of the many challenges that Product Managers face in trying to move organizations toward a more agile approach to product development is that some stakeholders simply don’t see the value in the shift. They believe that, since their way has worked for them for so long that there’s no need to change — after […].

Agile 98
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Most startups don’t starve, they drown. Here is why, and how to survive.

The Product Coalition

Startups don’t starve, they drown. Here is why, and how to survive. It was 2010 when I watched the online stream of the Startup Lessons Learned conference, initiated by Eric Ries. I went with the cofounder of my first startup, which we used as our own “industry project” for our masters, and a couple of other students to Birmingham. We gathered in an incubator with fellow founders like Joel Gascoigne , who was still working on OnePage at the time, and we were soaking up the knowledge and thinking

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Develop Your Hiring System Like a Product to Eliminate Bias and Boost Retention

First Round Review

At Medium, Dan Pupius and his team built a tremendously successful rubric for hiring using the principles of product development. Here's how they did it.

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How Embedded Analytics Helps Product Managers Exceed Their KPIs

Embedded analytics can help you deliver cutting-edge analytics experiences to your end-users that align with KPIs that are critical to the growth and success of your business. Read this eBook to learn how an embedded analytics platform, like Qrvey, can help PMs exceed the following KPIs: Growing revenue while improving customer retention rate Delivering rapid time to value Earning a high net-promoter score Increasing Gross Margin / Profitability Conversion rate from trial to paid Don’t just meet

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Data Protection: How to Prepare for GDPR by Creating a Culture of Stewardship

Mind the Product

It seems to be a weekly occurrence that an organisation suffers some form of hack or data breach. A government survey published in May 2016 revealed that two-thirds of large UK businesses had been hit by a cyber breach or attack in the previous 12 months. Regular penetration testing, bug bounty systems, and getting to know your local “white hat” ethical hacker can all help, but one of the best defences is, I believe, to develop a culture of stewardship across your organisation.

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IoT Product Leadership – Episode 04: How to Create an IoT Hardware Platform

Daniel Elizalde IoT Blog

Andrew Scheuermann, CEO of Arch Systems, shares excellent insight on his company’s approach to modular solutions as well as expert advice on building hardware for the Internet of Things. Subscribe on iTunes | Android | Stitcher | Tunein | Google Play Topics we discuss in this episode: Andrew shares his background and about Arch Systems. […].

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March BOM: Use Scenarios

Pragmatic Marketing

March’s Box of the month is use scenarios. Throughout the month we’ll highlight articles, webinars, podcasts and blog posts that will help you focus on illustrating market problems using stories that put each problem in context. We’ll share tips for highly successful requirements gathering and take a look at ways to reduce the risk of product failure.

Webinar 70
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How to Write Good Product Docs

Amplitude

Documentation gets a bad rap. It’s a dirty word – especially at tech startups where it seems to go against every grain in our rebellious, “move fast and break things” brains. Documentation, we say to ourselves, is for historians. Everyone on my team is already aligned, we tell ourselves, so why waste time on writing it down. Wrong. Docs are sexy. I would go so far as to say that keen documentation is a core competency of effective product management.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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What We’ve Learned From Using Kanban

Mind the Product

Introduction. Last year, our team here at insightsoftware.com, makers of Hubble , moved from Scrum to a Kanban software development approach. In my last Mind the Product article , I shared my insights on our transition as we were right in the thick of it. In this follow-up post, I want to share some more developed thoughts and findings from myself and our development team.

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The Best Books on Product Development

The Product Coalition

Here are four product development “schools of thought” and the best books to read on each of them. The Waterfall Method Waterfall describes the traditional, linear product development method: idea, prototype, testing, launch. Product Design and Development ? —?Karl Ulrich and Steven Eppinger. This is a textbook, so it’s not going to be super interesting to read, but it’s a very clear overview of traditional product development.

Books 68
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Value Conversations for Product Teams

Pragmatic Marketing

I first heard the term “value conversation” when working with folks from VeraSage Institute. They are evangelists for value-based pricing to professional services companies. They battle pricing by the hour and advocate for pricing by the job based on the value you deliver. To do that well, you need to have the value conversation with the customer. How much value are you able to deliver?

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How to write good product docs

Amplitude

Can you imagine a more exciting topic? Me neither. . “Documentation” gets a bad rap. It’s a dirty word — especially at tech startups where it seems to go against every grain in our rebellious, “move fast and break things” brains. Documentation, we say to ourselves, is for historians. Everyone on my team is already aligned, we tell ourselves, so why waste time on writing it down.

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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UX Confessions – Does A UX Personality Type Exist?

UX Studio

As a UX researcher, I am constantly looking for patterns. Can we define a UX personality type? What attributes help UXers do their job on a daily basis? Has this job shaped their personality? I organized a loose discussion with three of my teammates to learn more. Once upon a time, three young people wanted to change career path. At UX studio, Luca Morovián and Rui Ramalhete work as designers and Ági Kiss as a researcher in UX.

UX 76
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Ship Products When You Promised, Not When Your Ready.

The Product Coalition

Ship Products When You Promised, Not When You’re Ready. There is a note card I keep taped on my whiteboard. I made it a number of years ago while leading product for eBay’s Retail and Mobile Innovation Team. It quotes Seth Godin: “It doesn’t ship because it’s ready. It ships because it’s due.” I misquote it all the time to my self?—?saying, “The product ships not because it’s done, but because you said you would” The note card is missing?

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Prepare for Global Growth in the New Issue of Pragmatic Marketer

Pragmatic Marketing

Product professionals face many complexities when introducing products into new markets. To be successful, It’s important to take into account the unique needs and perspectives of each market. That’s where we can help. We share first-hand accounts of successes and failures, including the importance of embracing cultural differences and how to build an effective team across multiple locations.

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How to Deal with Unknown Unknowns in Project Planning

Amplitude

When your team is trying to build something that doesn’t currently exist, the development process is full of moments of uncertainty. These are times where you don’t just not know what to build, you don’t even know how you would build it. These might be moments where you don’t really know what your real problem is—just that you have one. One litmus test for this: if you’re working on your product and you hit a roadblock, and you can’t find a satisfactory answer to your question on Stack Overflow.

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The Key to Agile Team Motivation

Speaker: Robert Webber, Author and Innovation Leader

Agile was a grassroots engineering movement that caught most software leaders unprepared. The Agile community was confident that management would recognize the benefits of Agile and adopt its servant-leadership style. Unfortunately, management in larger organizations maintained the directing and controlling management style that had been reinforced throughout their careers, violating the Agile tenet of trusted, self-motivated Agile teams.

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What are the major product management trends heading into 2018?

DISQO

Every year, we survey 150+ digital product managers to benchmark and highlight their activities, preferences, and perceptions. It’s been an honor to watch the industry blossom and see the role emerge as one of the hottest in business. Today, there are more conferences, resources, and tools than ever to support product management. If you’re interested in really leveling up, you can read the full 16-page report here and listen to my interview with The Everyday Innovator.

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Three Keys to Launching Your Product in New Markets

The Product Coalition

I’m often asked how Showmax managed to successfully expand from Sub-Saharan African to Poland, a very different type of market. It’s challenging to answer, as we didn’t follow a typical playbook of international expansion. Instead, we looked at regional markets where people wanted to consume content but weren’t offered easy access through services like ours.

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How Warby Parker Makes Every Point In Its Employee Lifecycle Extraordinary

First Round Review

Warby Parker is known for being a wonderful place to work. Here, Co-founder Dave Gilboa breaks down exactly how they've constructed this culture.

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How to Deal With Unknown Unknowns in Project Planning

Amplitude

This is a guest post from Dillon Forest, cofounder, CTO & product manager at RankScience. When your team is trying to build something that doesn’t currently exist, the development process is full of moments of uncertainty. These are times where you don’t just not know what to build, you don’t even know how you would build it. These might be moments where you don’t really know what your real problem is—just that you have one.

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The Definitive Entity Resolution Buyer’s Guide

Are you thinking of adding enhanced data matching and relationship detection to your product or service? Do you need to know more about what to look for when assessing your options? The Senzing Entity Resolution Buyer’s Guide gives you step-by-step details about everything you should consider when evaluating entity resolution technologies. You’ll learn about use cases, technology and deployment options, top ten evaluation criteria and more.