Sat.May 25, 2019 - Fri.May 31, 2019

The Promiscuous Product Manager by Jen Dante

Mind the Product

Jen Dante, Head of Product for Payroll at Square, opens her talk at #mtpcon Singapore by telling us that humans are terrible at making predictions. This is unfortunate for product managers, given that at its core, our job is all about making predictions.

Product Management Mentorship, an Essential Career Tool

bpma ProductHub

by Lynne Levy – One of the most critical moments in my career as a product manager was when I was a junior product manager. I had emerged from a meeting with engineering where they tore my requirements apart, and became angry and emotional in the process.

Your algorithms WILL be wrong. Is your product ready?

The Product Coalition

Photo by Moose Photos from Pexels Two weeks ago I had a meeting at a nearby city. I found a parking spot on the street, set payment for ‘on-street parking services’ using my favorite parking app, and headed off to the meeting.

Meet the researchers! Rose Leitner & Becky Wright, Product User Experience Research


Welcome to a brand new series where we introduce you to the people behind UserZoom. You may assume that we’re either just a fully automated service floating around in the cloud, or that our sole employee is a giant orange owl.

Innovate Faster with Metrics that Matter

Tracking the right metrics is crucial to innovating your products and growing your business. Written by Mixpanel’s Director of Analytics Strategy, Fatih Koca, get the tools, insights, and framework top companies use to define their product metrics.

Why Product Demos are so Valuable

Mind the Product

When you design and build a product, it is important that you regularly demo completed work with the team and key stakeholders.

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More Trending

Actionable strategies for better user onboarding

Inside Intercom

There are two funnels for SaaS companies. The first is all about acquiring new users. The second is all about keeping them. You can growth hack the first one, but to build a great business, you need to invest in the second one. The key to solving the second funnel is onboarding.

In-Lab Testing 101: A User Researcher’s Guide


So much more than creating Frankenstein’s monster! As part of our UX 101 education series , where we discuss the different types of studies and research methodologies you can use with the UserZoom platform, we’d like to introduce our readers to the exciting world of in-lab testing!

Discover Everything – Teresa Torres on The Product Experience

Mind the Product

In 2017, Teresa Torres gave one of our favourite talks on the Mind the Product stage, introducing the concept of Opportunity Solution Trees. Simple, powerful, and immediately useful, it’s been a critical part of our toolkits ever since.

How to Use Feature Discovery to Improve Product Adoption


Feature discovery is an important aspect of any SaaS product. It has the power to drastically improve adoption of your product and any new features you release. For some reason, however, a lot of SaaS companies overlook it, or fail to utilize it effectively.

Why Conversational AI Is Key to Customer Service in the Customer Experience Era

In today’s hyper-competitive market, every business must become a customer experience-first business. Customer satisfaction has become more important than price or any individual feature. Read the new Tractica white paper to learn how important conversational AI is to your CX strategy.

What’s up with the new website? Taking the first step toward a new brand

Inside Intercom

Seen the new look on the Intercom website today? We made an in-depth video to share our redesign process (scroll down), but for those who don’t have 18 minutes to spare, read on. Memorable brands create enduring connections with the people who interact with them.

Why the Most Forward-Thinking Product Teams Work Backwards


Support. Sign In. Product. Customers. Resources. Try it Free. Features. Pricing. Enterprise. Integrations. Security. Templates. Videos. Webinars. Articles. Glossary. Product. Customers. Resources. Try it Free. Features. Pricing. Enterprise. Integrations. Security. Templates. Videos. Webinars.

3 Days of Product Love: MTP Engage Hamburg 2019

Mind the Product

For the third time MTP Engage brought together product people from Germany and further afield – this year in a packed three-day agenda. Day 1: Leadership Forum. We started with the first-ever MTP Leadership Forum in Hamburg , a decidedly intimate event for 40 product leaders.

CPOs Share What it Means to Be a Product Manager


What does it mean to be a product manager? It’s a question explored in an animated panel discussion at the inaugural ProductCraft conference in San Francisco a few weeks ago.

Embedded BI and Analytics: Best Practices to Monetize Your Data

Speaker: Azmat Tanauli, Senior Director of Product Strategy at Birst

By creating innovative analytics products and expanding into new markets, more and more companies are discovering new potential revenue streams. Join Azmat Tanauli, Senior Director of Product Strategy at Birst, as he walks you through how data that you're likely already collecting can be transformed into revenue!

Working as a designer in a foreign language

Inside Intercom

The design industry speaks English. The articles we read, the tools we use, the conferences we attend: we all speak the same language when it comes to design. If you are investing in self-development and learning about UX, it’s highly likely the materials you use are in English.

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April Dunford: ‘Obviously Awesome’ UK Book Launch Tour

Business of Software Conference

1-2 July 2019, April Dunford UK Book Launch Tour.

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What Your Painfully Slow Hiring Process Says About Your Product

Mind the Product

A few years back I interviewed for a product role with an event management company. The beginning of the process was typical – I visited their local office for three hours of initial interviews, followed by another three hours of virtual interviews with their San Francisco office.

Python Automation Testing: innerText vs textContent – All You Need to Know

Modus Create

This is part of the Python Automation Testing blog series. You can review the code from this article on the Python Automation Git repo. Some time ago, I had to write some tests for an Ionic app. While writing them I found something strange happening on the element text assertions.

4 Steps to Developing Your Customer Care Strategy

The quality of a customer care strategy can make or break a company, but simply resolving a customer service issue or complaint is no longer enough. Learn the 4 steps that address the major points you need to consider when building a customer care roadmap.

Product Planning, Information Persistence, & Product Lifetime

Johanna Rothman

I've been thinking a lot about planning recently. Many of my clients want to create long-term plans, based on data with short validity, even for products in a high state of change.

Best first day ever?


Last week, I hopped on a flight departing from Oakland International Airport. Twelve hours later, I was lounging poolside at Mas Salagros, an eco-resort just 40-minutes outside of Barcelona. productboard’s team retreat had officially begun! Did I mention that this was my first day at productboard?


World Product Day: Organization as a Product by Neville Reeves

Mind the Product

At ProductTank Montevideo (Mvd) we celebrated World Product Day earlier this month with a presentation from an awesome product leader, VP of Product Strategy at Rootstrap, Neville Reeves.

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The Dumb Idea Paradox: Why great ideas often start out by sounding dumb.

Andrew Chen

Am I just getting old? When I encounter a new product idea for the first time, I find myself asking: Is this idea dumb? Or am I just getting old? Early on, there’s often not much to judge it on besides the idea. Sometimes the idea sounds either dumb or trivial.

Nine Companies Share 30+ Best Practices for Creating Embedded Analytics Products

In this 4-part series, product and technology leaders share insights for successfully going to market with a data product. Download the eBook now, and find out how you can embed analytics in your solution, from building your business case to designing and launching your product.

Product Love Podcast: Daniel Elizalde, VP and Head of IoT Products at Ericsson


This week on Product Love, I sat down with Daniel Elizalde, the VP and Head of IoT Products at Ericsson. He’s helped train over a thousand product professionals and teaches his own course at Stanford’s Continuing Studies program. It’s probably safe to say that Daniel’s an expert on all things IoT.


4 product roadmap examples


“Why are we doing this now?” What are we doing next?” What’s the actual plan?” These are all questions that, as a product manager, you might hear from anyone in your organization, from sales to engineering. And yes, it can be frustrating.

Introducing MINDSET: Helpful Answers to Your Product Questions

Mind the Product

You’ve got questions, we’ve got training! We’ve recently released some testimonial videos that take a peek into our training. They let you hear from the product managers who teach our curriculum, and give you a good look at what a Mind the Product Training session is like.

Announcement: Make the Most of Your One-on-Ones Workshop

Johanna Rothman

If you wondered why I've been so quiet here on the blog, it's because I've been managing my own product development. This announcement is that Esther Derby and I have teamed up to offer online workshops based on Behind Closed Doors: Secrets of Great Management.

Top 10 industries for monetizing data: Is yours one of them?

Find out which industries, use cases, and business applications are the best opportunities for data monetization. Understand what data is being monetized, who wants it, and why. Use data you already own to create new revenue sources. Download the eBook today!