Sat.May 25, 2019 - Fri.May 31, 2019

The Promiscuous Product Manager by Jen Dante

Mind the Product

Jen Dante, Head of Product for Payroll at Square, opens her talk at #mtpcon Singapore by telling us that humans are terrible at making predictions. This is unfortunate for product managers, given that at its core, our job is all about making predictions.

Product Management Mentorship, an Essential Career Tool

bpma ProductHub

by Lynne Levy – One of the most critical moments in my career as a product manager was when I was a junior product manager. I had emerged from a meeting with engineering where they tore my requirements apart, and became angry and emotional in the process.

Your algorithms WILL be wrong. Is your product ready?

The Product Coalition

Photo by Moose Photos from Pexels Two weeks ago I had a meeting at a nearby city. I found a parking spot on the street, set payment for ‘on-street parking services’ using my favorite parking app, and headed off to the meeting.

What’s up with the new website? Taking the first step toward a new brand

Inside Intercom

Seen the new look on the Intercom website today? We made an in-depth video to share our redesign process (scroll down), but for those who don’t have 18 minutes to spare, read on. Memorable brands create enduring connections with the people who interact with them.

Organizing for Customer Centricity

Speaker: Tatyana Mamut

Most companies today say they are “customer centric.” Yet many still make decisions primarily based on competitor threats, technical architecture, or executive opinions. So what sets apart those that talk the talk, and those that walk the walk? Join Nextdoor's Head of Product Tatyana Mamut, PhD as she outlines the 7 habits of truly customer-centric companies.

Why Product Demos are so Valuable

Mind the Product

When you design and build a product, it is important that you regularly demo completed work with the team and key stakeholders.

Demo 190

More Trending

In-Lab Testing 101: A User Researcher’s Guide


So much more than creating Frankenstein’s monster! As part of our UX 101 education series , where we discuss the different types of studies and research methodologies you can use with the UserZoom platform, we’d like to introduce our readers to the exciting world of in-lab testing!

Actionable strategies for better user onboarding

Inside Intercom

There are two funnels for SaaS companies. The first is all about acquiring new users. The second is all about keeping them. You can growth hack the first one, but to build a great business, you need to invest in the second one. The key to solving the second funnel is onboarding.

Discover Everything – Teresa Torres on The Product Experience

Mind the Product

In 2017, Teresa Torres gave one of our favourite talks on the Mind the Product stage, introducing the concept of Opportunity Solution Trees. Simple, powerful, and immediately useful, it’s been a critical part of our toolkits ever since.

Why the Most Forward-Thinking Product Teams Work Backwards


Support. Sign In. Product. Customers. Resources. Try it Free. Features. Pricing. Enterprise. Integrations. Security. Templates. Videos. Webinars. Articles. Glossary. Product. Customers. Resources. Try it Free. Features. Pricing. Enterprise. Integrations. Security. Templates. Videos. Webinars.

Build Product Progress with a Strong Data Culture

Speaker: Nima Gardideh, CTO, Pearmill

Have you ever thought your product's progress was headed in one direction, and been shocked to see a different story reflected in big picture KPIs like revenue? It can be confusing when customer feedback or metrics like registration or retention are painting a different picture. No matter how sophisticated your analytics are, if you're asking the wrong questions - or looking at the wrong metrics - you're going to have trouble getting answers that can help you. Join Nima Gardideh, CTO of Pearmill, as he demonstrates how to build a strong data culture within your team, so everyone understands which metrics they should actually focus on - and why. Then, he'll explain how you can use your analytics to regularly review progress and successes. Finally, he'll discuss what you should keep in mind when instrumenting your analytics.

Meet the researchers! Rose Leitner & Becky Wright, Product User Experience Research


Welcome to a brand new series where we introduce you to the people behind UserZoom. You may assume that we’re either just a fully automated service floating around in the cloud, or that our sole employee is a giant orange owl.

April Dunford: ‘Obviously Awesome’ UK Book Launch Tour

Business of Software Conference

1-2 July 2019, April Dunford UK Book Launch Tour.

Books 96

3 Days of Product Love: MTP Engage Hamburg 2019

Mind the Product

For the third time MTP Engage brought together product people from Germany and further afield – this year in a packed three-day agenda. Day 1: Leadership Forum. We started with the first-ever MTP Leadership Forum in Hamburg , a decidedly intimate event for 40 product leaders.

Working as a designer in a foreign language

Inside Intercom

The design industry speaks English. The articles we read, the tools we use, the conferences we attend: we all speak the same language when it comes to design. If you are investing in self-development and learning about UX, it’s highly likely the materials you use are in English.

UX 95

What Is (and Isn’t) Product Management?

Speaker: Steve Johnson, VP of Products, Pragmatic Institute

Product Management is one of the most exciting - and most misunderstood - functions in technical organizations. Is it strategic or tactical? Is it a planning role or a support role? Many product professionals are unclear about what is (and isn't) product management. After all, product management spans many activities from business planning to market readiness. In this session, we’ll examine many product activities and artifacts for product strategy, planning, and growth, and introduce a simple tool that you can use in your organization to clarify the roles of product management and others. Steve Johnson explores the many roles of Product Management in this fun talk focused on why product managers should obsess on problems instead of solutions.

CPOs Share What it Means to Be a Product Manager


What does it mean to be a product manager? It’s a question explored in an animated panel discussion at the inaugural ProductCraft conference in San Francisco a few weeks ago.

How to Use Feature Discovery to Improve Product Adoption


Feature discovery is an important aspect of any SaaS product. It has the power to drastically improve adoption of your product and any new features you release. For some reason, however, a lot of SaaS companies overlook it, or fail to utilize it effectively.

What Your Painfully Slow Hiring Process Says About Your Product

Mind the Product

A few years back I interviewed for a product role with an event management company. The beginning of the process was typical – I visited their local office for three hours of initial interviews, followed by another three hours of virtual interviews with their San Francisco office.

Intercom on Product: How we unlock the power of feedback

Inside Intercom

When we ship, we of course have done our diligence with research and design, but we’re also keenly aware that there’s so much we don’t know.

The 5 Levels of Analytics Maturity

Basic dashboards used to be enough to thrill end users. But over time, modern capabilities have emerged—and bare-minimum features are no longer cutting it. How have analytics changed? And where do your BI offerings fall short? Find out sophisticated ways to future-proof your application. Brought to you by Logi Analytics.

Product Love Podcast: Daniel Elizalde, VP and Head of IoT Products at Ericsson


This week on Product Love, I sat down with Daniel Elizalde, the VP and Head of IoT Products at Ericsson. He’s helped train over a thousand product professionals and teaches his own course at Stanford’s Continuing Studies program. It’s probably safe to say that Daniel’s an expert on all things IoT.


4 product roadmap examples


“Why are we doing this now?” What are we doing next?” What’s the actual plan?” These are all questions that, as a product manager, you might hear from anyone in your organization, from sales to engineering. And yes, it can be frustrating.

World Product Day: Organization as a Product by Neville Reeves

Mind the Product

At ProductTank Montevideo (Mvd) we celebrated World Product Day earlier this month with a presentation from an awesome product leader, VP of Product Strategy at Rootstrap, Neville Reeves.

Vision 147

Python Automation Testing: innerText vs textContent – All You Need to Know

Modus Create

This is part of the Python Automation Testing blog series. You can review the code from this article on the Python Automation Git repo. Some time ago, I had to write some tests for an Ionic app. While writing them I found something strange happening on the element text assertions.

Walk a Mile in Your Customer's Shoes

Speaker: Steven Haines

Product professionals use phrases like "voice of the customer," and "user experience" so often that it can be easy to lose sight of their actual meanings. How can we, as product professionals, learn to keep customers and users at the heart of our work? Join Steven Haines, globally recognized thought leader and author, as he guides us through a memorable journey demonstrating how you can walk a mile in their customer's shoes. He'll explore how, by developing true empathy for your users, you can ensure you're creating the features and products they actually want.

Product Planning, Information Persistence, & Product Lifetime

Johanna Rothman

I've been thinking a lot about planning recently. Many of my clients want to create long-term plans, based on data with short validity, even for products in a high state of change.

Best first day ever?


Last week, I hopped on a flight departing from Oakland International Airport. Twelve hours later, I was lounging poolside at Mas Salagros, an eco-resort just 40-minutes outside of Barcelona. productboard’s team retreat had officially begun! Did I mention that this was my first day at productboard?


Introducing MINDSET: Helpful Answers to Your Product Questions

Mind the Product

You’ve got questions, we’ve got training! We’ve recently released some testimonial videos that take a peek into our training. They let you hear from the product managers who teach our curriculum, and give you a good look at what a Mind the Product Training session is like.

TEI 231: 75 examples of innovation in well-known brands – with Giles Lury

Product Innovation Educators

Short stories, big ideas about innovation and product management. I love innovation stories of how a product came into being or was made more valuable. Our guest, Giles Lury, loves them too.

The Magic of Intent: Start Knowing The Goals of Your Users

Speaker: Terhi Hanninen, Senior Product Manager, Zalando, and Dr. Franziska Roth, Senior User Researcher, Zalando

It's important to know your users - what are their preferences, pain points, ultimate goals? With user research and usage data, you can get a great idea of how your users act. The tricky part is, very few users reliably act the same way every time they use your product. Join Terhi Hanninen, Senior Product Manager, and Dr. Franziska Roth, Senior User Researcher at Zalando, as they explain how they were able to reach a new level of user understanding - by taking their user research and segmenting their users by point-in-time intent. You'll leave with a strategy to change how your product team, and organization at large, understands your users.

Making the Move from Project Management to Product Management (Yes, it Can Be Done)


So, you’re a project manager interested in transitioning to a product management career. You’re not alone. We speak with a lot of project managers looking to make this leap, often for similar reasons.

How many A/B tests should you run? What are other key learnings?

The Product Coalition

[link] This is the last part of my four part series on A/B testing. Part 1 , Part 2 , and Part 3 are linked here. Should A/B testing be limited to two different versions of an idea? Is there an optimal number? A/B testing doesn’t need to be limited to two ideas at all.

Establishing a market-led culture with a Product Management framework


SnapComms is a medium-sized New Zealand software company who wanted to evolve its sales-led culture into a market-led culture. After hearing Rich Mironov talk about the slippery slope of sales-led companies , they decided to learn about Product Management.