Sat.Nov 20, 2021 - Fri.Nov 26, 2021

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The 7 Ts of Product-Led Transformation

ProductPlan

Transformation is a word that isn’t commonly favored by the Product community because Transformation Programs rarely allow Product Teams to autonomously decide how they’ll achieve their mission. However, Transformation Programs incur significant costs. According to the CIO magazine, Global spending on digital transformation technologies and services was $1.3 trillion in 2020 of which 70% of that spend is wasted.

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Are AI Writing Tools Going to Conquer the World?

DevelopmentCorporate

AI writing tools are here to stay. Market leader Grammarly just raised $290 million at a $13 billion valuation. Microsoft invested $1 billion in OpenAI and its GPT 3 technology. I have seen firsthand the benefits of basic AI-enabled writing tools. On a year-to-date basis, my blog traffic is up 21%. While AI writing tools may have some drawbacks, they are not going to conquer the world.

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Make better decisions faster: The 6 stages of quick, effective decision-making

Intercom, Inc.

Your decision-making process is slowing you down. . Speed is every startup’s biggest competitive advantage. We know that moving at speed is all about making decisions quickly and acting on them – but quick decisions get a bad rap. . They’re considered heedless, overly luck-dependent, and almost treasonous by those of us in the data and research domains.

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Four Key Product Management Lessons from Jessi Alva, Director, Technical Product Management at SAP Concur

Alchemer Mobile

Whether you’re new to the product management field or a seasoned professional, it’s always valuable to learn from your peers’ lived experiences. From learning more about their career path to predicted trends to general tips and advice, there’s no shortage of lessons to be learned that can ultimately help you develop and become a better product expert yourself.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Expectations and agreements in product management

Mind the Product

As product people, expectations management is all around us in our daily job. In this article, Viktor Nagy summarizes a few areas where expectations play a crucial role, and what we can do to manage them well or sometimes turn them into agreements. [.] Read more » The post Expectations and agreements in product management appeared first on Mind the Product.

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CX author Dan Gingiss on turning customers into your own salesforce

Intercom, Inc.

We’ve always heard the best defense is a good offense, but perhaps that doesn’t apply all that well in business. For Dan Gingiss , at least, investing in your defense – the customer experience – is the smartest move you can make. Dan Gingiss is many a thing. A licensed bartender (who, we’ve been told, makes a mean gin martini), a vintage pinball machine maniac, and a die-hard Chicago Cubs and Chicago Bears fan.

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Cultivating a Product Mindset: How “No” became “YES, if…” became “Yes, IF…”

The Product Coalition

One of the hardest lessons a product owner has to learn is when to say no. Many people who seek a product role do so because the idea of what is possible entrances them. The type of person who looks at what exists and finds fulfillment in realizing their vision of what it could be. That kind of mindset clashes with the need to keep a well-groomed backlog that admits only a fraction of the requests customers send your way.

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Designing a successful product marketing strategy

Mind the Product

With the right marketing, a company can know its product's place. This step-by-step guide will help you to design a successful product marketing strategy for customers old and new. [.] Read more » The post Designing a successful product marketing strategy appeared first on Mind the Product.

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The power of "I don't know"

The Product Bistro

In our product team, I have a reputation of being the sponge of institutional knowledge, the person that everyone asks when they need to know something. I am not sure how I got that reputation, but it just ain't true. Sure, I have a lot of tribal knowledge, and a large library of links to arcane and dusty corners of our institutional knowledge.

Events 195
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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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A Founder’s Step-by-Step Guide to Getting Your First 1,000 Community Members

First Round Review

Pivots, MVPs and Community: How Joseph Quan, Founder & CEO of Knoetic, got his startup back on track by making community his wedge. He shares his hard-won wisdom and his six-step guide for building a community like a product.

Startups 136
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3 Pitfalls to Avoid When Setting Goals for Product Managers

The Product Coalition

Measuring the performance of product managers is a real challenge for a number of reasons. When planning the product managers’ goals, this challenge can translate into taking the wrong direction altogether. Here is a new way to look at product management goals, and make them a useful tool for both you and your team. Photo by William Warby on Unsplash L. was the COO of a Series C startup.

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SUNDAY REWIND: Product design: Let’s get emotional

Mind the Product

This Sunday Rewind, we travel back to a 2018 and a post by Terry Corderio where he suggests a variety of ways for us to 'get emotional' when designing our products. [.] Read more » The post SUNDAY REWIND: Product design: Let’s get emotional appeared first on Mind the Product.

Travel 173
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Welcoming new senior leaders to Intercom

Intercom, Inc.

I’m excited to welcome three new senior leaders and a new Board Member to Intercom, to help deliver even more breakthrough value to our customers at an exciting moment for the company. We welcome former Smartsheet CMO Anna Griffin and former Lumileds Chief Legal Officer Cheree McAlpine to the executive team as Chief Marketing Officer and General Counsel respectively.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Getting Into Product

The Product Guy

The most effective way to become a product manager is to work on a project you are passionate about (even a hobby) and bring it to market. Watch and learn more from product management expert, Amin Bashi.

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The Startup Vanity Metric Trap

The Product Coalition

Few people are strangers to vanity metrics. Focusing on the wrong metric for a startup however, can be detrimental to the startup. Continue reading on Product Coalition ».

Startups 156
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Lessons from onboard mobile-app users

Mind the Product

An average smartphone user has 40 apps installed on their mobile phone, taking just two taps to pull your users away from your app and into another. The truth is that getting a user to download your app is only a small part of the battle. [.] Read more » The post Lessons from onboard mobile-app users appeared first on Mind the Product.

Download 157
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From concept to user: the complete guide of UX research

TryMyUI

Form concept to user, this guide will take you through everything you need to know about UX research, from its methods to how it benefits your company. We'll even touch on when and where UX research should be used. The post From concept to user: the complete guide of UX research appeared first on TryMyUI Blog.

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Prepare Now: 2025's Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Leadership Tip 16: Decide When to Choose Power-With or Power-Over

Johanna Rothman

All decisions are a form of power. We exercise our personal power (power within) in many ways: when we decide where to live, what to wear, and what to eat. Not only that, we also choose our jobs, who we vote for, and where to go on vacation. We have a ton of personal power. Healthy teams often need to decide together. They use power-with, where people decide what to do as collaborators.

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Why You Should Hire an Associate Product Manager

The Product Coalition

APM (Associate Product Manager) Programs were a mainstay of the tech industry, especially in Silicon Valley, and were a reliable entry point for aspiring Product Managers. However, thanks to the pande…yeah that thing…most of the biggest and most prestigious APM programs got put on hold. Even before the world went nuts, the APM job role got a little bit lost.

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Moving from PM to Founder – Alexander Hipp on The Product Experience

Mind the Product

This week on The Product Experience, we talked with Alexander Hipp — co-founder of Beyond, formerly of Xing and N26 — about why he made the decision from PM to Founder, what it's been like so far, and what he'd advise anyone making a similar decision. [.] Read more » The post Moving from PM to Founder – Alexander Hipp on The Product Experience appeared first on Mind the Product.

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How to Build a Healthy Research Culture with Gregg Bernstein of Condé Nast

UserInterviews

How to create and maintain a healthy research practice, from a seasoned pro.

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How To Select the Right Software for Innovation Management

Finding the right innovation management software is like picking a racing bike—it's essential to consider your unique needs rather than just flashy features. This oversight can stall your innovation efforts. Download now to explore key considerations for success!

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7 reasons to join Productboard’s Toastmasters club

ProductBoard

Meet new people. Advance your career. Have fun. There are many benefits to joining Productboard. Free membership to Toastmasters International is one of them. This nearly 100 years old organization that helped many people become better versions of themselves through public speaking and leadership skills development. Here are our top seven reasons for joining Productboard’s Toastmasters club.

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How to Build a Brand on Amazon

The Product Coalition

Photo by ANIRUDH on Unsplash Amazon owns over 80 different private label brands. Even Amazon, one of the most powerful eCommerce companies globally, understands the use of leveraging smaller businesses. Establishing an Amazon brand has multiple advantages over selling other people’s products. This article will address many of those advantages. We will leverage the experience of Milos, a successful eCommerce, and Amazon specialist with five years of experience.

Branding 146
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Operational excellence – product operations by Christine Itwaru

Mind the Product

In this ProductTank Regional Collaboration, Christine Itwaru, Senior Director of Product Operations at Pendo, explains why product operations came to be and how product teams can use it to achieve operational excellence. [.] Read more » The post Operational excellence – product operations by Christine Itwaru appeared first on Mind the Product.

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Need Motivation? Make a Price Pact

Nir Eyal

Probably the only research paper I’ll ever call “delicious” is one called, “A Tale of Two Pizzas.” In the study, researchers offered one group of people plain pizzas, plus the option to add ingredients for an additional charge. To a second group, they offered topping-loaded pizzas, with the chance to remove ingredients and pay less. Same thing, right?

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How To Set Up Innovation So That It Aligns With And Enables Corporate Strategy

Speaker: Paul Heller

Most innovation work proceeds independently from company strategy. As a result, the products that arrive in the market are not well aligned with the company’s goals. This challenge is particularly significant in organizations with transformation-oriented strategies, where innovation must directly support growth, scalability, and strategic pivots. In this session, we will discuss why innovation in large companies is so often not aligned with the company’s strategy and what innovation leaders, pro

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4 Product Prioritization Frameworks & How To Use Them

Dragonboat

Due to having limited time and resources, every product manager must make difficult trade-off decisions when prioritizing their roadmap. Inspiration for new product features may come from a myriad of sources and as the list grows, it gets increasingly difficult to separate the best ideas from the rest. Fortunately, there are several product prioritization frameworks […].

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An Organic Farm Startup Onboarding Strategy

The Product Coalition

I recently led a workshop for an organic tech farm startup that wanted to set its foot online for selling organic food to B2B customers. I have some takeaways and learnings to share that I covered as a coach for their onboarding strategy. The most important takeaway is that like many other startup founders, Startup V (named changed) too had a clear technology vision for the tech-driven farming concept but had missing strategies, goals & measures spanning across managing the partner ecosystem

Startups 135
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The exponential age by Azeem Azhar

Mind the Product

In this keynote, entrepreneur, investor, and author of Exponential, Azeem Azhar, describes how technological innovations bring exponential change across the cultural, social, and economic landscapes. [.] Read more » The post The exponential age by Azeem Azhar appeared first on Mind the Product.