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11 Best Customer Success Tools in 2024 (for Startups to Enterprises)

Userpilot

Top customer success management platforms for mid-market and enterprise companies. Zapscale – from $500/month to $2000/month and customizable enterprise packages. Userpilot – from $250/month to $800/month and customizable enterprise packages. Defining a customer success tool and other FAQs. G2 rating : 4.8

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519: Product verification, most important of the 19 activities of product management – with Nishant Parikh

Product Innovation Educators

Drawing from his 20+ years of technology experience and extensive research, Nishant shared insights about how these activities vary across different organizational contexts – from startups to enterprises, B2B to B2C, and Agile to Waterfall environments.

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Digital Transformation Strategies for Enterprises: Key Elements

The Product Coalition

Explore digital transformation strategies for enterprises Have you wondered why digital transformation strategies are a necessity? While the previous section mentioned the importance of digital transformation, let’s dive deeper into the specific benefits enterprises can expect and showcase the urgency of embracing this change.

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Storyboarding for Influence: How Product Managers Can Drive Alignment Without Authority

Productside

Example: Why: Remote teams waste time switching between disconnected tools. Example: Sarah is a support manager at a fast-growing startup. Watch our next webinar for expert insights on whats replacing SAFe, how AI is reshaping teams, and what lean enterprise product development looks like in 2025. Not a persona.

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A Guide to Online Communities for Enterprise Organizations

This guide will provide you with an overview of what procuring an online community can do for enterprise organizations, including: How community compliments enterprise priorities. Crucial enterprise community features to look for when assessing vendors. Strategic community programs that drive enterprise community success.

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The Enterprise Guide to Session Replay

Userpilot

Todays guide takes a deep dive into session replay for enterprise companies. Below is an example of a session replay generated with Userpilot. How do enterprise teams leverage session replays? Enterprise teams face unique challenges when it comes to optimizing user experiences across complex applications.

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523: #1 change to make OKRs work for you – with Ben Lamorte

Product Innovation Educators

For example, if a key result depends on both marketing and IT, assign two names to that key result. For example, instead of “Launch feature X,” what measurable customer or business outcomes would indicate real success? Instead, enable cross-functional ownership when appropriate.