Mixpanel

FEBRUARY 10, 2021

Uptime: How long or how reliably a system has been running. Industry rank: A comparison to competitors based on factors such as estimated market value, number of customers, customer reviews, potential for growth and other factors. These four act as a system where one can influence the other.”. Outcome metrics.

Data Visualization 145

Data Visualization Systems Review Customer Experience Reporting Tools 145

The Product Guy

JULY 4, 2019

I discovered that I must research and understand the entire system and process, problem solve with my team, and share lessons learned. This was due to incorrect contribution amounts, the system not finding an account, or invalid employer data. These system errors increased our backlog and costs, and delayed enrollments.

Research Software 153

Research Software Product Management Product Manager Systems Review 153

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. From there, we started thinking seriously about building our product, reviewing the pain points of our community.

Research Software 89

Research Software UX Feedback Software User Testing 89

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. Jordan has a BS in Biology from Union College and an MBA & MS in Information Systems from Boston University’s School of Management. View the live stream….

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

Agile Velocity

MAY 20, 2020

The recent Harvard Business Review (HBR) article “ The Agile C-Suite ” 1 and Forbes article “Agile Isn’t New: What’s New Is The C-Suite Embracing It” have prompted some good discussion around the Agile Velocity virtual water cooler. . Balancing the Agile Enterprise . HBR article setup. Balance from the Top.

Agile 77

Agile Feedback Software Data Visualization Research Software 77

Agile Velocity

MAY 14, 2020

This combination will enable your enterprise to gain faster feedback, reduce risks while also obtaining meaningful business outcomes. Reference: Harvard Business Review Analytic Services Survey, Sept 2018). In our experience leadership tends to “Want them all, equally. Transformation Leadership – Where to Lean In.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

The Product Coalition

SEPTEMBER 4, 2020

I redesigned the internal and public web properties and was promoted into my first “product leadership” role. From Startup to Enterprise A job at a startup means a lot of responsibility. These adjustable component-based UI templates that the developers described is what most of us today would call “design systems”.

Weak Development Team 126

Weak Development Team Systems Review Customer Experience Software Review 126

Agile Velocity

AUGUST 29, 2023

Instead of prioritizing by unfounded estimates, it’s time to review backlogs on a regular basis and have conversations about value and what can be delivered in shorter timeframes. Subscribe to our blog and YouTube to keep updated on the latest news and information related to leadership and organizational agility.

Leadership 67

Leadership Customer Experience ChatGPT Technical Review 67

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. As a Digital Team in a Large Enterprise. A leadership team that has all these types of work visible on its roadmap and in its strategy is in a good place.

Reporting Tools 140

Reporting Tools User Testing Research Software Product Research 140

ProductPlan

FEBRUARY 1, 2023

But for enterprise product teams, the most common area where that opportunity and reality clash is roadmapping. While common processes and templates should be the lifeblood of any effective enterprise operation, 50% of large product teams (those with 50+ members) cite keeping roadmaps and processes consistent as their top growing pain.

Roadmap 52

Roadmap Feedback Software Research Software Product Research 52

The Product Guy

DECEMBER 6, 2018

After every discussion with customers, sales, service, leadership and my colleagues, I was left with a laundry list of problems that needed my attention. I listed down my assumptions and identified problem hypotheses by collecting inputs from service team members and analyzing data from the customer complaint system.

Reporting Tools 140

Reporting Tools Customer Experience Product Management Product Manager 140

Mironov Consulting

FEBRUARY 28, 2024

  They are coming off customer calls, strategy sessions, renewal discussions, marketing automation planning sessions, compliance reviews, and industry analyst briefings that highlight improvements that must be made.  Crack the WIP Agilists and systems thinkers call this the WIP/Work in Progress.   Now.

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

ProductPlan

FEBRUARY 15, 2022

Successful candidates will demonstrate their ability to create and maintain systems to make the product team successful. Building and iterating on systems that inform the tech team of key user issues and seeing through their resolutions. Documenting existing processes and systems within the product team for broader circulation.

Data Visualization 92

Data Visualization Reporting Tools Analytic Tools Research Software 92

The Product Guy

OCTOBER 9, 2018

Management often believes that poor strategy can be made up by iterating/or pivoting execution, where operational expenditures are relatively low as compared to capital-intensive enterprises. Fortunately, I was paired with a mentor, Vikas Batra, who has several years of product management experience in enterprise telecommunications hardware.

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

PMLesson's Ace the PM Interview

JUNE 27, 2022

They are expected to demonstrate technical leadership while also building and executing technical solutions. Start Learning This is especially true for higher level architects, such as enterprise architects. Solutions Architects bridge the gaps between sales, account management, and engineering. What Does a Cloud Architect Do?

Technical Review 52

Technical Review Certifications Systems Review Data Visualization 52

TIBCO - Thought Leadership

SEPTEMBER 7, 2020

This article from Harvard Business Review lays out 10 steps that will help you navigate and improve your organization’s cultural shift. Choose a Messaging System for a Truly Digital Enterprise . At TIBCO, we know that data is the transformative energy of the modern enterprise. Stay Tuned for Next Month’s Tips.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Certifications 52

The Product Coalition

MARCH 29, 2018

We ended up in a situation where the client had to outsource use of the solution back to us,” said Andrea Wagner, VP of Enterprise Sales at Shiftgig. Enterprise clients = complex org structures and processes. The success criteria are captured in salesforce (or whatever system) to provide transparency within your organization.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

Gainsight

APRIL 2, 2021

With such a vast enterprise, I imagined it was a particularly tough challenge to make the best possible impact through CS Ops. Her role is directly involved with leadership and customer success. The Ops team’s intent is three main things: to support the people, the processes, and the systems of Okta. . Evolution of CS Ops.

Reporting Tools 52

Reporting Tools Data Visualization User Friction User Testing 52

Modus Create

JUNE 30, 2021

In February, Forbes mentioned that CMOs must fully dedicate their leadership, strategy, and operations to the total customer experience to succeed in the future. Enterprises Will Embrace Open Source Projects. 90% of them are using enterprise open source. Rise of asynchronous collaboration due to zoom fatigue.

Data Visualization 94

Data Visualization Research Software Reporting Tools Artificial Inteligence 94

Modus Create

APRIL 27, 2020

In our experience, React is the most desired front end JavaScript framework for enterprises. Good leadership will create a sense of ownership. Allow yourself time to vet and review references. Minor code increments allow faster reviews and quick fixes. Invest in your team; train the team early in the process.

Feedback Software 84

Feedback Software Reporting Tools Technical Review Software Review 84

Sachin Rekhi

APRIL 12, 2020

A business that leverages counter-positioning adopts a new, superior business model which the incumbent does not mimic due to anticipated damage to their existing business. Traditional on-premise software, like SAP's ERP solution leveraged by many enterprises, is a classic business that benefits from switching costs. Switching costs.

Strategy 212

Strategy User Testing Technical Review Software Review 212

The Product Coalition

FEBRUARY 11, 2024

I knew it not because I looked at our behavioral tracking (we couldn’t have one, as our systems were installed on-prem and disconnected from the internet). But you know how it is  — temporary things tend to remain permanently , and engineering kept raising a flag that this feature needs more work. And I fully understood them.

Framework 105

Framework User Testing Customer Experience Definition 105

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. The teams she coaches are from both early-stage startups and multinational enterprises in different industries. You can read her writing on ProductTalk.org. out of 5 stars.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Agile Velocity

OCTOBER 7, 2022

We continue the conversation with Enterprise Transformation Coach David Gipp and dive into the PI Planning agenda, how it’s similar to other Agile events, facilitating for the best outcomes, and if SAFe is flexible enough to accommodate a request that comes in the night before the event. . It makes for a very interesting form of peer review.

Technical Review 52

Technical Review Systems Review Events Airlines 52

Mind the Product

DECEMBER 11, 2017

I redesigned the internal and public web properties and was promoted into my first “product leadership” role. From Startup to Enterprise. These adjustable component-based UI templates that the developers described is what most of us today would call “design systems”. So what happened to the product team and the design system?

Weak Development Team 86

Weak Development Team Systems Review Customer Experience Software Review 86

Userpilot

SEPTEMBER 5, 2022

It fits as a training program because it includes multiple leadership sessions and coaching for your staff on implementing, using, and improving customer success systems. This program is designed for more enterprise companies trying to get personalized training while enhancing their customer success systems.

User Testing 98

User Testing Customer Experience Customer Feedback Certifications 98

TIBCO - Thought Leadership

APRIL 9, 2019

As I review our recent acquisitions, along with our already strong data and analytics product portfolio, here are five examples of how organizations like yours can use these combinations to drive more business value and agility. A Unified View of Enterprise Data Assets. Comprehensive, Intelligent, Automated IoT Systems.

Reporting Tools 51

Reporting Tools Analytic Tools Data Visualization Technical Review 51

The Product Guy

SEPTEMBER 27, 2016

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador. Better Products.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

The Product Guy

OCTOBER 25, 2016

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador. Better Products.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

Mironov Consulting

APRIL 7, 2018

Especially at enterprise software companies, though, I meet product managers who never interview any actual users of their products, and who only meet buyers during sales calls. And enterprise sales organizations raise unique barriers for product managers who want direct/open-ended/honest discussions with big customers.

User Testing 99

User Testing Customer Feedback Customer Experience Research Software 99

The Product Guy

MAY 21, 2018

I’ve practiced to always remind myself of company goals as I jump onto a project, review a request, or write up a product requirement document. If company goals are not clearly articulated in your context, I suggest approaching leadership for more clarity or helping facilitate a company-wide discussion to better articulate the goals.

User Friction 104

User Friction Customer Experience Vision Technical Review 104

The Product Guy

JANUARY 5, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador. Better Products.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

The Product Guy

APRIL 4, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador. Better Products.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Product Guy

FEBRUARY 18, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador. Better Products.

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

The Product Guy

MAY 15, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador. Better Products.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Intercom, Inc.

APRIL 28, 2022

It doesn’t take into account third-party review sites, peer-to-peer recommendations, or word-of-mouth; the handover process is messy and puts teams at odds with each other, and more often than not, it rewards high quarterly numbers rather than providing a good customer experience. The buyer has so much more access to information.

Feedback Software 118

Feedback Software Research Software Customer Experience Data Visualization 118