Alchemer Mobile

NOVEMBER 13, 2024

For example, asking, “What do you like most about our product?” For example, “On a scale of 1 to 10, how likely are you to recommend our product?” For example, tracking CSAT over time can reveal trends in customer sentiment. For example, if a customer rates their experience poorly, you can ask a follow-up question.

Customer Satisfaction 238

Customer Satisfaction Product Research Data Visualization Customer Feedback 238

Product Innovation Educators

FEBRUARY 1, 2021

For example, wedding invitations usually have script fonts that invoke the ideas of celebration, classic beauty, and formal wear. Don’t use an overwhelming rainbow of colors; be minimal with your colors. [24:18] 24:18] Good visual strategists ask “Why that font?” Use fonts to drive your audience to action.

Data Visualization 257

Data Visualization Positioning Strategy User Testing 257

Product Innovation Educators

DECEMBER 23, 2024

Leveraging AI in Product Development: A Practical Approach Mike shares examples of how AI is transforming product development, starting with his own daily interactions with tools like Claude and ChatGPT. His examples demonstrate the versatility of AI in both personal and professional contexts.

Artificial Inteligence 241

Artificial Inteligence Research Software Feedback Software User Testing 241

UX Planet

MARCH 3, 2025

In this guide, well explore various website types, their goals, key design considerations, and real-world examples to help you craft memorable experiences. Example Websites: Notion Figma 2. Example Websites: Nike Allbirds 3. Example Websites: Stripe Basecamp 4. Example Websites: Kulbachny Eli Alcaraz 5.

Reporting Tools 59

Reporting Tools Magazine Software Review Customer Experience 59

Product Innovation Educators

FEBRUARY 17, 2025

She positioned herself at the intersection of different functions, collecting input from business stakeholders to define problems, then transmitting requirements to development teams to create solutions.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

The Product Guy

NOVEMBER 25, 2024

Real-world examples: During a sprint, a product manager publicly recognized an engineer’s quick turnaround on a critical feature. Publicly acknowledging their effort and explaining how it positively impacted user engagement not only boosted the designer’s morale but also reinforced the importance of user-centric design across the entire team.

Leadership 170

Leadership Product Management Product Manager Customer Experience 170

Roman Pichler

FEBRUARY 7, 2025

Take Microsoft 365 again as an example. Lets make this more concrete and look at an example. Its goals describe the user and customer benefits the entire portfolio should create and the positive business impact it should achieve. Figure 2: The Portfolio Roadmap Guides the Product Roadmap Take Microsoft 365 again as an example.

Roadmap 194

Roadmap Customer Experience Workshop Article 194

Roman Pichler

APRIL 7, 2025

1] Below are four examples of how this can be achieved. For example, you can use an AI tool to analyse support tickets to discover and address common issues. If you dont have sufficient data available or if the data quality is not right, if, for example, it contains cognitive biases , you are unlikely to benefit from using AI tools.

Product Strategy 196

Product Strategy User Testing Data Visualization Strategy 196

Product Innovation Educators

JANUARY 20, 2025

Key results should be measurable outcomes that tells the team whether they are making positive progress, like “200 people sign up for the demo after reading the blog post.” For example, if a key result depends on both marketing and IT, assign two names to that key result.

Systems Review 282

Systems Review Framework Customer Experience Technical Review 282

Roman Pichler

MARCH 9, 2022

It helps people understand how their work relates to a bigger whole and how their efforts create a positive change. An example for a product that helps people improve their eating habits might be “help people eat healthily.”. A concise product vision is easy to communicate, understand, and remember.

Vision 361

Vision Workshop Customer Experience Leadership 361

Product Management University

APRIL 25, 2023

Product Management Leader), a positioning statement or career objective followed by work experience, hard/soft skills, education, and other interests. Your H1 Value Headline & Positioning Statement Your top-level headline should be a short phrase that describes something every employer wants when they hire a person into this role.

Technical Review 244

Technical Review Research Software Systems Review Customer Experience 244

Roman Pichler

JULY 6, 2021

When you become a head of product, you move into a line management position. Instead of creating, for example, product strategies and roadmaps and tracking KPIs , you should help the people on your team acquire the right knowledge and develop the right skills so that they can carry out the relevant work on their own.

User Testing 348

User Testing Product Research Weak Development Team Customer Experience 348

Product Management University

DECEMBER 11, 2024

Now all you have to do is ask AI to format the information into something thats easily consumable for your stakeholder audience and do it in the proper tone, for example, formal corporate speak, or a more conversational voice. AI has put you in the best position to do that in a fraction of the time it would take you otherwise.

Product Management 130

Product Management Product Manager User Testing Management 130

Lenny Rachitsky

NOVEMBER 7, 2024

Shopify has found that 30% to 40% of experiments that show positive short-term results have no long-term impact. Just because the initial data doesn’t show a positive lift doesn’t mean it won’t create value in the future. Adopt a “hundred-year mindset” in your decision-making.

User Testing 116

User Testing Data Visualization Customer Feedback Embedded Analytics 116

Roman Pichler

FEBRUARY 19, 2024

If you manage a group of product people, for example, as the head of product , I hope that the article will help you determine if the group’s empowerment is sufficient. It’s the first step to bring about positive change. You are not in a position to decline feature requests. I certainly don’t intend to make anyone feel bad.

Product Research 292

Product Research Product Management Product Manager Customer Experience 292

Roman Pichler

NOVEMBER 6, 2023

As the individual is a peer and not the boss, they cannot tell people what to do and they are usually not in a position to offer rewards like a promotion. 2 ] It does not derive from a position on the org chart. The individual’s power consequently originates from their position. Instead, it must be earned. See Peter G.

Leadership 317

Leadership Customer Feedback Construction User Testing 317

Roman Pichler

OCTOBER 10, 2023

Describe the specific value it should create, for example, “increase engagement,” “generate revenue,” or “reduce development time by removing technical debt.” Prioritised : Place the goal in the right position on the roadmap considering, for example, its semantic dependencies to the other goals or its cost of delay.

Roadmap 337

Roadmap Product Goals Naming Download 337

Product Talk

DECEMBER 11, 2024

They came up with the outcome Passioneers are engaged and positive and clear on their role and responsibilities based on the feedback survey and quiz related to Continuous Discovery Habits. Tweet This Sharing one specific example, Eva says that they had been struggling with their 360 review process.

Product Research 205

Product Research Customer Experience User Testing Feedback Software 205

Roman Pichler

APRIL 1, 2020

It ranges from carrying out product discovery and strategizing work to managing the product backlog ; from talking to users to meeting with marketing and answering questions from the support team—to name just a few examples. Label the feeling and call it out as anger or worry, for example. Are you feeling irritation, worry, or anger?

Customer Experience 295

Customer Experience Product Management Product Manager Product Research 295

Roman Pichler

APRIL 1, 2020

It ranges from carrying out product discovery and strategizing work to managing the product backlog ; from talking to users to meeting with marketing and answering questions from the support team—to name just a few examples. Label the feeling and call it out as anger or worry, for example. Are you feeling irritation, worry, or anger?

Customer Experience 295

Customer Experience Product Management Product Manager Product Research 295

Usersnap

DECEMBER 20, 2024

In this blog, were diving into actionable tips, examples, and templates to help you craft release notes that educate, inspire, and drive adoption. Feature Release Template Example 2. Bug Fixes Template Example 3. Product Enhancement or Feature Announcement Template Example 4. Security Update Template Example 5.

Data Visualization 52

Data Visualization Feedback Software User Testing Customer Feedback 52

Roman Pichler

SEPTEMBER 13, 2022

The product vision describes the product’s purpose, the ultimate reason for creating it, and the positive change it should bring about. With a validated strategy in place, you are in a great position to build an actionable product roadmap. This includes the stakeholders, the management sponsor, and development teams.

Product Strategy 352

Product Strategy Strategy Vision Product Research 352

Roman Pichler

DECEMBER 1, 2020

Let’s say, for example, that the objective is to “increase engagement.” This is done by using higher-level key results as lower-level objectives, as the following example shows. The key results might then be “simplify user journey A” and “enhance feature alpha.”. Figure 1: Cascading OKRs. Should You Use OKRs for Your Product?

Product Management 410

Product Management Product Manager Management Management 410

Roman Pichler

DECEMBER 7, 2021

Take the example of Sonos, a wireless hi-fi system that allows people to enjoy music by providing easy access to a range of streaming services. Examples of revenue-generating products are Google Search, which generates money through ads, and Microsoft Word, which is monetised through subscriptions (as part of the Office suite).

Artificial Inteligence 288

Artificial Inteligence Vision Wireless User Friction 288

Product Innovation Educators

OCTOBER 19, 2020

Suggestive —your name suggests what your product is; the name doesn’t have to be descriptive, just suggestive of a positive brand experience. Memorable —a name is memorable if it is based in the familiar; for example, the bike lock Kryptonite is based on the familiar kryptonite from Superman.

Naming 307

Naming Branding Customer Experience Consulting 307

Roman Pichler

FEBRUARY 4, 2019

For example, the issues some users experience with the latest version of your product. Raised voice and a red face are likely to indicate that the person is angry, for example. You might say, for instance, “Can you please give me an example of what you mean?” Listen for Facts, Feelings, and Needs. If so, why is that?

Customer Experience 319

Customer Experience Information Books Positioning 319

The Product Guy

MAY 30, 2019

As an example, our problem statement could be: Customers encounter a series of friction points when embarking on a shopping journey in a large supermarket. In our above example, let’s focus on the outcome: ‘grow usage by making it easiest to shop with our product’. What other trends may we want to position our product along?

User Testing 384

User Testing Product Research Customer Experience Data Visualization 384

Userpilot

OCTOBER 19, 2024

According to a Deloitte report , positive customer experiences can lead to a 140% increase in spending compared to negative ones. You can do this by calculating the percentage of positive responses (satisfied and very satisfied) you received. Similarly, sharing positive experiences is easier than ever before. CSAT Score Formula.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

Product Talk

MAY 13, 2020

Examples of business outcomes include: Grow revenue. Let’s focus on revenue as an example. If the company’s leaders aren’t sure or have many theories or wishes, then the product team has to do the discovery legwork to identify the most likely human behavior changes that will positively impact the lagging business indicator.

Product Research 360

Product Research User Testing Customer Experience Feedback Software 360

The Product Guy

APRIL 21, 2019

A customer-centric approach focuses on providing a positive customer experience to drive profit and gain competitive advantage. McDonald’s is an example of a company that successfully uses a secret menu to cater to customers. For example, Coffee Bean has a section on their menu board that screams “YES, WE CAN MAKE THAT.”.

Data Visualization 378

Data Visualization User Testing Customer Experience Product Research 378

Product Innovation Educators

AUGUST 26, 2024

As AI tools become more common, product leaders face new challenges in managing teams, fostering innovation, and maintaining a positive work environment. Introduction Artificial intelligence (AI) is changing how we work, especially in product management.

Data Visualization 290

Data Visualization Research Software Generative AI Artificial Inteligence 290

Roman Pichler

AUGUST 11, 2020

The overall example I use to illustrate the mistakes is a healthy eating app that helps its users improve their eating habits and live more healthily. Examples : “Offer a weight loss mobile app”, “Become the number one weight loss app provider”. Examples : “Everyone who owns a smartphone”, “Business users and consumers”.

Vision 346

Vision User Testing Product Research Research Software 346

Product Innovation Educators

SEPTEMBER 2, 2024

For example, a product manager developing a new project management tool might conduct small group sessions with team leaders from different industries. These quantitative methods allow product managers to make data-driven decisions about product features, pricing, and market positioning.

User Testing 280

User Testing Product Research Market Research Research Software 280

Roman Pichler

SEPTEMBER 11, 2023

For example, the marketer must be able to create the right marketing strategy for the product. The specific tasks the coach should carry out include helping the team members collaborate, for example, by using a Kanban board, facilitating meetings, and removing blockers and impediments. [2] This shows how important the role is.

Reporting Tools 387

Reporting Tools User Testing Customer Experience Product Research 387

Product Innovation Educators

MARCH 16, 2020

The fourth step is the positive emotion that’s generated from this system. For example, “I’m busy, but I like having responsibility and being seen as competent, or I like that people trust me to do my job well, or I like that I get stuff done on time.” But we can choose to speak positively to ourselves.

Product Management 64

Product Management Product Manager Management Management 64

Product Innovation Educators

AUGUST 31, 2020

Create positive workplace relationships and improve staff morale. . For example… Doing some work they delegate. For example… Their favorite cup of coffee. For example, in the general workforce, 40% of people do not want to be recognized in front of a large group. Bringing in meals so they can keep working. [14:00]

Magazine 314

Magazine Product Management Product Manager Product Research 314

The Product Guy

JUNE 20, 2019

Without much formal authority, you will need to get teams to rally behind your vision and you can do this through leading by influence and example, through motivating, guiding and keeping teams focused. Your management team will be interested in different information to clients, for example.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379