UX Planet

DECEMBER 25, 2024

I almost choked on my tea because the value of UX is a good user experience that solves user problems. I believe that UX is the art of making users feel valued and cared for, which will drive long-term value. The near disaster was caused by a poorly designed user interface that led operators to make incorrect decisions.

UX 105

UX Customer Experience Feedback Software User Testing 105

Roman Pichler

APRIL 7, 2025

1] Below are four examples of how this can be achieved. 2] Market Research AI-based tools can discover user and customer trends using predictive analytics. For example, you can use an AI tool to analyse support tickets to discover and address common issues. Take the original iPhone as an example.

Product Strategy 193

Product Strategy User Testing Data Visualization Strategy 193

UX Planet

MARCH 3, 2025

In this guide, well explore various website types, their goals, key design considerations, and real-world examples to help you craft memorable experiences. SaaS (Software as a Service)Websites Purpose: SaaS websites aim to convert visitors into users by showcasing the products value, features, andpricing.

Reporting Tools 59

Reporting Tools Magazine Software Review Customer Experience 59

Roman Pichler

FEBRUARY 19, 2024

Level two increases empowerment by adding the authority to determine the features and user experience the product should offer. If you manage a group of product people, for example, as the head of product , I hope that the article will help you determine if the group’s empowerment is sufficient.

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Product Research Product Management Product Manager Customer Experience 289

UX Planet

MAY 29, 2024

Examples from IKEA and Netflix on how IA improves user experience and serves as a business strategy. it consists of 3 core pillars, users, context, and content. By allowing users to find what they are looking for as effortless as possible, a well-developed IA improves the overall user experience of the product.

Information 98

Information Branding Positioning Research Software 98

Intercom, Inc.

OCTOBER 13, 2020

A big risk with a project like this is always end user experience. An example of an exceptional end user experience for an ML product is the keyboard suggestions feature on smartphones. It’s easy to annoy users by interrupting them. What was the cost of a false positive going to be?

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Artificial Inteligence Customer Communications Research Software Feedback Software 281

Roman Pichler

FEBRUARY 4, 2019

For example, the issues some users experience with the latest version of your product. Raised voice and a red face are likely to indicate that the person is angry, for example. You might say, for instance, “Can you please give me an example of what you mean?” Listen for Facts, Feelings, and Needs.

Customer Experience 319

Customer Experience Information Books Positioning 319

Userpilot

JULY 29, 2024

This article will help you conduct your own by providing you with a competitive analysis example and some templates. Identify direct and indirect competitors via market research to better position your product. Competitive analysis examples for SaaS Competitive analysis is crucial for SaaS companies to stay ahead in the market.

Data Visualization 111

Data Visualization Research Software Reporting Tools Feedback Software 111

UX Planet

JANUARY 10, 2025

Not to worry; this article isnt about your habits but about helping you build positive habits like saving. Reminders According to Fogg, If a system reminds users of their target behavior, the users will be more likely to achieve their goals. keeps the user engaged and motivated. We all have habits, some good and some bad.

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

Userpilot

MARCH 12, 2024

Try Userpilot and Take Your User Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is navigation UX? Navigation UX is a branch of user experience design that guides users through a product’s interface. Vertical menu examples that are visible. ClickUp’s vertical menu.

Customer Experience 105

Customer Experience Research Software User Experience UX 105

Userpilot

MAY 21, 2024

Functionality is a must when it comes to attracting customers, but it’s user experience that helps you retain them. Wondering how to create an outstanding user experience ? TL;DR UX design identifies user needs, wants, and pain points and creates engaging products that enable them to achieve their goals.

Data Visualization 105

Data Visualization User Testing Customer Experience User Experience 105

Userpilot

SEPTEMBER 10, 2024

TL;DR Digital adoption : Ensure users extract full value from your product features by measuring active users, feature usage, and product stickiness. Customer onboarding : Enhance the onboarding process using personalized experiences, checklists , and in-app guidance. Creating a CES survey with Userpilot.

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Product Research 111

Userpilot

JULY 16, 2024

Are you a SaaS product manager in search of product differentiation examples to inspire your differentiation strategy? Some product differentiation examples to guide your approach include: Userpilot differentiates itself through its comprehensive feature suite. Hopstack’s differentiator is its exceptional user experience.

Differentiation 111

Differentiation Analytic Tools Research Software Feedback Software 111

Roman Pichler

DECEMBER 6, 2022

For example, the marketer has to create the marketing strategy, and the development teams have to design and build the product. For instance, the marketing strategy, the user experience (UX) design and technology choices have to align to successfully acquire new users, increase conversion, or meet another product goal.

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Leadership Technical Review Reporting Tools User Testing 329

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences. No one can denythat.

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Feedback Software Research Software Analytic Tools Data Visualization 89

UX Planet

JANUARY 22, 2025

Without a strong and consistent digital brand, financial institutions risk being overshadowed by nimble Fintech startups or tech giants like Apple and Google that excel in user experience. A strong digital brandensures: Customer Loyalty: A seamless and intuitive digital experience keeps customers engaged. million to 91.7

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

Userpilot

APRIL 22, 2024

Track customer behavior for experience insights. Examples of customer sentiment dashboards Track changes in sentiment scores over time. Ready to start tracking user opinions and feelings about your brand? This section shows you some examples and the data they help you measure. Monitor customer opinions on review sites.

Data Visualization 99

Data Visualization Dashboard Customer Feedback User Testing 99

Userpilot

SEPTEMBER 9, 2024

Looking for real-life customer-led marketing examples that worked to get inspiration for your own campaigns? You’ve probably had enough theories already, so this article cuts to the chase to show you examples from top brands that are killing it with this approach. This section will show you some practical examples: 1.

Customer Feedback 111

Customer Feedback Customer Experience Data Visualization Analytic Tools 111

Userpilot

AUGUST 1, 2024

In this article, we explore the key steps product managers follow to create a successful product marketing strategy, including some successful real-world examples. TL;DR A product marketing strategy is a roadmap for how a new product will be positioned, priced, and marketed. Let’s dive in!

Research Software 105

Research Software Analytic Tools Product Marketing Product Research 105

Userpilot

MAY 27, 2024

Let’s explore what it is and how to measure it, then look at 10 ways to make customers look at your brand with a positive lens and increase product engagement ! TL;DR Customer perception is the impression users have about a brand or product based on their interactions, experiences, and overall satisfaction.

Feedback Software 105

Feedback Software User Testing Analytic Tools Customer Feedback 105

Usersnap

DECEMBER 20, 2024

Then these elements dont just explain updates; they invite users to engage, learn, and stay excited about whats your next big thing! In this blog, were diving into actionable tips, examples, and templates to help you craft release notes that educate, inspire, and drive adoption. Feature Release Template Example 2.

Data Visualization 52

Data Visualization Feedback Software User Testing Customer Feedback 52

UX Planet

APRIL 17, 2025

A harmonious blend of User Experience and Conversion Rate Optimization. Lets dive into the world of User Experience and Conversion Rate Optimization. Alright, folks, lets talk about what makes a great user experience. Because users feel valued when their journey is smooth and enjoyable. The solution?

UX 105

UX Customer Experience User Testing Customer Feedback 105

Userpilot

APRIL 3, 2024

Prioritizing user experience optimization in product-led growth is crucial for creating intuitive, enjoyable products that retain customers and drive revenue growth. Continuous improvement through experiments is key in product-led innovation, ensuring products evolve in line with user preferences. .”

Analytic Tools 104

Analytic Tools Feedback Software Customer Experience Onboarding KPIs 104

Userpilot

JULY 8, 2024

Looking for examples of customer journey touchpoints? Examples of touchpoints at this stage include paid ads, blog articles, social media posts, marketing emails, webinars , customer reviews, and referrals. After the customers buy the product, the role of the touchpoints is to support customers and provide a positive experience.

Analytic Tools 105

Analytic Tools Feedback Software Research Software User Testing 105

Roman Pichler

JUNE 1, 2020

The first one carries the risk of being a feature broker and offering a product that has a weak value proposition, gives rise to a poor user experience, and consists of a loose collection of features. While this definition includes users and customers, I use the term in this article to refer to the internal business stakeholders.

Weak Development Team 345

Weak Development Team Product Research Customer Experience Workshop 345

Roman Pichler

APRIL 15, 2024

To make this more concrete, let’s look at an example: Objective : Grow the product management team. As the example shows, OKRs are often written so that the objective is qualitative, and the key results are quantitative. Below is an example of how such a product roadmap might be captured and the elements it might contain.

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Roadmap Onboarding KPIs Technical Advisors Customer Experience 319

Product Innovation Educators

DECEMBER 6, 2021

He founded FROM, a digital transformation agency, which has won over 100 awards for user experience design, including for their work redesigning the Avis app which is now ranked by J.D. 4:39] What’s an example of a company’s digital transformation? Power as #1 in the industry. . Power as #1 in the industry. .

Customer Experience 257

Customer Experience User Testing User Friction Research Software 257

Userpilot

JUNE 11, 2024

Looking at user journey map examples can help you come up with a visual representation of your customer’s journey. For instance, you might discover that you need user onboarding software to retain users after the first three months. The terms user journey maps and customer journey maps are usually interchangeable.

User Testing 105

User Testing Customer Experience Customer Feedback Data Visualization 105

UX Planet

OCTOBER 8, 2024

Users want to enjoy apps, websites, and digital products without going through the hassle of reading long user manuals in order to learn how to use them. User experience writing makes this happen. Before we dive deep into our hand-picked examples, let us clear the basics.

UX 104

UX Data Visualization Research Software Analytic Tools 104

Userpilot

JULY 17, 2024

The right persona examples can help you guide effective product strategies, ensuring that your offerings meet the needs and expectations of your users. Eight detailed persona examples to inspire your user research. Collecting high-quality data for personas ensures they are based on real user behaviors and needs.

User Testing 105

User Testing Research Software Data Visualization Feedback Software 105

Userpilot

JULY 2, 2024

This article will show seven examples of business analytics to highlight its positive impact. Tracking customer behavior improves marketing, enhances user experience , and boosts customer satisfaction and loyalty. They offered free users select premium features, enhancing user experience.

Data Visualization 105

Data Visualization Analytic Tools Customer Experience Customer Feedback 105

Roman Pichler

OCTOBER 7, 2019

In other words, you should have valid answers to the following questions: Which user problem will the product solve, or which benefit will it provide? Will the product, for example, directly generate revenue, help market and sell another product or service, reduce cost, or develop the brand? How will it create value for the business?

Roadmap 243

Roadmap Product Research Customer Experience User Testing 243

Userpilot

JANUARY 15, 2024

Looking for some good UX writing examples that inspire you to create your copy? In this article, we’ve compiled 14 great examples of product copy and a few best practices UX writers should follow to achieve similar results. Serious and formal tones are out; conversational and positive tones are in. What is UX writing?

UX 104

UX Customer Experience User Testing User Friction 104

Roman Pichler

OCTOBER 2, 2018

This is best done as part of a dedicated product discovery period that also investigates crucial user experience and architecture risks. Do the metrics show a positive, flat, or negative trend? Are there any new technology, regulatory, or social developments, for example, machine learning, GDPR, and gig economy?

Product Strategy 258

Product Strategy Product Research Strategy Technical Review 258

UX Planet

AUGUST 8, 2024

Tooltips provide immediate assistance without disrupting the user’s workflow. They allow the users to access help as needed, reducing the visual clutter on the UI. To design tooltips that truly enhance the user experience, it’s essential to follow a set of best practices. This can lead to a poor user experience.

User Testing 98

User Testing Customer Experience Customer Feedback Feedback Software 98

Intercom, Inc.

OCTOBER 18, 2021

Without additional metrics focusing on user experience, the analytics team will miss out on crucial inputs to decisions the product team is making”. Without additional metrics focusing on user experience, the analytics team will miss out on crucial inputs that the product team can use to inform their decisions.

Data Visualization 269

Data Visualization Analytic Tools User Testing Customer Experience 269

Userpilot

SEPTEMBER 19, 2024

Your users experience the same frustration. In this article, we’ll delve into the art of preloader design specifically for SaaS products, showcasing best practices and inspiring examples that keep users informed and entertained. Get ready to level up your UX design and make the user experience more enjoyable!

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Research Software Customer Experience Data Visualization Entertainment 105