Gainsight

MARCH 12, 2024

In other words, to create courses that meet the unique needs of your customers, you need to start by building detailed personas that give you insight into their goals, motivations, learning styles , and more. Go through this exercise—solo or with your team—for the customer segments you’re creating courses for right now.

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

ProductPlan

JANUARY 5, 2023

These exercises build consensus around strategic imperatives. Companies set financial goals, compensation targets, and strategic objectives for the year. For this reason, it’s the perfect time to align those with the product vision by conducting an annual planning session. Annual planning and the product roadmap.

Customer Experience 52

Customer Experience Roadmap Data Visualization Product launches 52

Mironov Consulting

JANUARY 24, 2024

  This is a recipe for failure: there are no generic product strategies or corporate strategies , and IMHO therefore no context-free prioritization models, metrics, or product goals.  I think of this first as an organizational and company culture question, not first as a Porter -meets-slideware-meets-research exercise. 

Strategy 119

Strategy Product Strategy Onboarding KPIs Data Visualization 119

Modus Create

APRIL 30, 2020

Modus Kickstart Workshop, Business, and Product Goals. Product Vision and Goals. The overall vision of your product is at the heart of what you are building and why. Ideation exercises and design studio workshops help define what the solution will be and how it might look. Interested in a Modus Kickstart?

Research Software 81

Research Software Product Research User Testing Workshop 81

Mironov Consulting

MAY 20, 2019

As part of that, I’ll be offering one-day workshops on career ladders to product leadership: Melbourne , 16 October, What Do Product Leaders Do, and How Can I Become One? ( registration ). Sydney , 21 October, What Do Product Leaders Do, and How Can I Become One? ( registration ). Do I want that job?

Workshop 58

Workshop Leadership Product Research Research Software 58

Bain Public

DECEMBER 8, 2020

This makes you reactive rather than proactive, resulting in a weak product and a product team stuck trying to keep up with competitors — rather than staying ahead of them. Your personal goals should therefore align with your KPIs and your overall professional growth plan. Unwind With Exercise.

Weak Development Team 52

Weak Development Team User Testing Customer Feedback Customer Experience 52

Userpilot

OCTOBER 26, 2022

This makes sprint planning easier and quicker and enhances the team’s ability to realize product goals. Why are impact maps important for product managers? Product managers can use impact mapping at all stages of the product management process. How to structure an impact map.

Onboarding KPIs 94

Onboarding KPIs Customer Experience Product Research User Testing 94

UX Studio

JULY 17, 2018

SMART Product Goals. Does this exercise really help? How can we improve / alter this exercise? How did the others’ in my team choose this exercise for this question? How did the others’ in my team choose this exercise for this question? Fears & Obstacles. Assumptions. Features Prioritization.

Workshop 74

Workshop UX User Testing Research Software 74

The Product Coalition

DECEMBER 19, 2021

I have done this exercise myself recently when I created a job description for my COO (still looking for one, BTW, if you can recommend someone, please send them my way here). Like with product goals, hiring the right person also requires understanding exactly why you are doing it and what you hope to achieve. Good luck!

Product Management 164

Product Management Product Manager User Testing Weak Development Team 164

Userpilot

SEPTEMBER 4, 2023

This qualitative exercise empowers brands with customer insights. Heatmaps analytics : Heatmaps let you see which features or UI elements are the most popular in your product. Goals analytics : Let you track certain points on the customer journey and how customers progress towards them.

Data Visualization 83

Data Visualization User Testing Analytic Tools Customer Feedback 83

Mind the Product

AUGUST 23, 2017

Building up a detailed knowledge of your product is obviously encouraged but so is having an inquisitive mindset. With experience, you’ll learn when is best to ask questions and when is best to let the team delve into the details, but keeping the product goal in mind helps with this.

Product Management 121

Product Management Product Manager CTO Management 121

Mind the Product

JANUARY 28, 2020

At the start of the year, we all likely go through some resolution or goal-setting exercises, even if it’s only in our own heads. If you analysed and compared your performance on your best day versus your worst day, there’s a big chance that your mindset had a lot to do with it.

Weak Development Team 115

Weak Development Team User Testing Travel Workshop 115

The Product Coalition

MAY 17, 2021

The whole Scrum Team then collaborates to define a Sprint Goal that communicates why the Sprint is valuable to stakeholders. Page 9: The Scrum Team presents the results of their work to key stakeholders and progress toward the Product Goal is discussed. Based on this information, attendees collaborate on what to do next.

Software Review 89

Software Review Technical Review Customer Experience Research Software 89

Userpilot

JANUARY 31, 2023

Of course, none of this is possible without the right tool for the job: Userpilot is a powerful customer activation platform that’ll help you meet your product goals (at a reasonable price point, and without writing a line of code). Mapping the customer journey is a valuable exercise for any product manager.

Customer Experience 87

Customer Experience Analytic Tools User Testing Customer Feedback 87

Roman Pichler

SEPTEMBER 11, 2023

To effectively staff the product team, I recommend including the people shown in Figure 1. [1] 1] Figure 1: The Product Team Members Let’s look at the product team members in Figure 1 in more detail starting with the person in charge of the product. 3] Figure 3 illustrates the team’s ownership of the goals.

Reporting Tools 339

Reporting Tools User Testing Customer Experience Product Research 339

Product Innovation Educators

JUNE 19, 2023

10:30] How do you keep virtual teams aligned on product goals and priorities? This exercise means the engineers now have to know what the answer is to, “Why is this important?” ” This provides closer alignment between engineers and the product strategy and vision.

Customer Experience 77

Customer Experience Engineering Product Strategy Reference 77

Userpilot

JUNE 19, 2023

Let’s break down how you would conduct any sort of user flow analysis in your SaaS: Step 1: Decide your goals and success metrics First things first, you need to figure out why you want to conduct an analysis in the first place. Adoption rate (individual feature and entire product). Retention rate.

Data Visualization 87

Data Visualization Analytic Tools User Testing Customer Experience 87

Userpilot

SEPTEMBER 4, 2023

This qualitative exercise empowers brands with customer insights. Heatmaps analytics : Heatmaps let you see which features or UI elements are the most popular in your product. Goals analytics : Let you track certain points on the customer journey and how customers progress towards them.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Roman Pichler

SEPTEMBER 2, 2020

Let’s look at a brief example and say that I want to create a product that helps people eat healthily. Then I could choose to address middle aged men who suffer from unhealthy eating habits and who don’t exercise enough. ” (Note that I have chosen a dual goal that captures the desired business and user benefits.).

Healthcare 69

Healthcare Roadmap Product Strategy Strategy 69

The Product Coalition

JANUARY 24, 2021

A flexible framework for one of today’s most important business documents “A great product manager has the brain of an engineer, the heart of a designer, and the speech of a diplomat.”?—?Deep Just like the role of a product manager can vary significantly from company to company, so can?—?and and should?—?the

Onboarding KPIs 128

Onboarding KPIs User Testing Customer Experience Feedback Software 128

Product Innovation Educators

APRIL 17, 2023

That’s everything product managers need to know in order to say yes or no to whatever the sales or marketing team forces on them. We do a six-six-six exercise, where we ask leaders what features they’re going to build in the next six weeks, six months, and six years. It’s a forecast of the strategy.

Customer Experience 95

Customer Experience Leadership Startups Engineering 95

Userpilot

NOVEMBER 29, 2021

Regardless of the stage at which you use it, however, working with your team to outline the user journey can help you find a balance between identifying the product’s features and building them. Why is it important to create a user story map for your product? Your customers need a simple way to confirm product goals.

User Testing 96

User Testing Customer Experience Product Management Product Manager 96

The Product Guy

SEPTEMBER 6, 2019

That can mean a lot of things: the primary goals I set for myself were (1) use data better and more frequently to make decisions, (2) better understand & improve the relationship between UX/Design and Product in my organization, and (3) to launch my own side project but with the mindset of launching fast, learning, and improving quickly.

Data Visualization 74

Data Visualization Product Research Analytic Tools Feedback Software 74

Userpilot

JUNE 3, 2022

That should give you the level of insight and clarity you need to ensure each onboarding phase is engineered to meet your product goals effectively. When a user starts understanding the potential value of your product, they’ll typically have a moment of realization where they ‘get it’ That’s the Aha moment.

Analytic Tools 91

Analytic Tools Onboarding KPIs Research Software Feedback Software 91

Bain Public

MAY 24, 2019

This framework also helps product managers to thoroughly consider and evaluate the initiative, pushing them to be more research and data driven. It is important to spend the time to develop the content pillars so they capture your product initiative’s most important purpose for existence. There are 4 critical components (S.O.A.P)

Roadmap 40

Roadmap User Testing Research Software Customer Experience 40

Userpilot

JULY 8, 2021

Online Product Management by General Assembly is a product manager course for beginner product managers that includes a final project at the end, that you can proudly add to your portfolio. These courses are designed for mid-level product managers with three to five years of experience in product management.

User Testing 62

User Testing Research Software Analytic Tools Feedback Software 62

Folding Burritos

DECEMBER 4, 2019

These numbers will come as the result of all the micro-decisions we make every day, consciously or not–it’s an implicit strategy (which through this exercise has been made explicit). . Do we want to work on multiple product goals at once? It forces us to think about our choices and where we want to spend our time on. Which ones?

Research Software 585

Research Software Customer Experience Product Research User Testing 585

Roman Pichler

JUNE 6, 2023

It is therefore important that you exercise leadership and address the people issues you are encountering even if this can be challenging and require courage at times. On the positive side, when done correctly, it will not only remove the problems. I can still feel some frustration now when I think about it.

Construction 179

Construction Customer Feedback Framework User Testing 179

ProductPlan

APRIL 25, 2023

Product managers own the vision, strategy, and roadmap for the product(s) they manage. This entails customer and market research, internal prioritization exercises, and tying back product goals and metrics to organizational targets and KPIs. This includes freeing up product managers for other tasks.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Weak Development Team 52

Userpilot

APRIL 23, 2023

The GAME framework helps you choose the right Metrics by aligning them with Goals and user Actions, and by providing ways to Evaluate their effectiveness. Impact Mapping is a visual way of presenting the connections between product goals , user persona , and different solutions. GAME product metrics framework.

Onboarding KPIs 82

Onboarding KPIs Framework Analytic Tools Feedback Software 82

Usersnap

SEPTEMBER 29, 2023

It’s about aligning feedback with your product goals and the company’s vision A simple framework you can use: Impact vs. Effort: How impactful is the feedback, and what’s the effort required to implement it? They transform the seemingly ambiguous task of feedback prioritization into a structured, objective exercise.

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

Mind the Product

JUNE 19, 2018

This second post on the methods we use at Onfido to help us think commercially and strategically looks at State of Product meetings. This meeting is an exercise in strategy, an opportunity to take stock of where your product is, where it fits within the wider market, and where it should go. You can read the first post here ).

Data Visualization 88

Data Visualization Research Software Feedback Software User Testing 88

Intercom, Inc.

OCTOBER 16, 2019

You also need to encourage word-of-mouth virality based on the strength of your product. Goal of website. The enterprise client may look to shape product development with bespoke feature requests, or require SLA’s which go over and above your typical coverage.

Strategy 195

Strategy Customer Experience Inbound User Testing 195

ProductPlan

APRIL 7, 2022

Maximizing the internal impact of a product launch requires some advanced planning before your product appears on shelves. Read on to learn how to make the most of product launch momentum. Product goals must be defined before launch—and likely much earlier in the product ideation and development process.

Product launches 59

Product launches Data Visualization User Testing Customer Experience 59

UX Studio

FEBRUARY 15, 2024

You know, I’m going to talk about that, why that change happened, but basically what I do as of today is I help our clients to explore new ways to grow new product strategies, formulate product goals and product vision, and I also help shape the scope of the product. So that’s really useful.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Userpilot

NOVEMBER 16, 2022

Onboarding users is an extremely tricky exercise. Any savvy product manager will tell you that an effective user adoption strategy template would be a huge asset to crafting onboarding experiences that drive adoption and growth. Focus on the stage the user is in. Context is everything.

Analytic Tools 95

Analytic Tools Feedback Software Customer Experience User Testing 95

Gainsight

FEBRUARY 2, 2024

When she creates classes, she incorporates video, quizzes, images, text, and exercises. Whether used alone or in conjunction with other training methods, online customer education can help you create engaged, well-trained users who meet their product goals. Good online courses should be interactive.

Education 52

Education User Testing Customer Experience Research Software 52