The Product Guy

JUNE 20, 2019

When I joined Wetu in 2014, I was the 7th employee, we had just over 100 companies using our software, we were exclusively available in Africa, and the product was already 5 years old. Since then we have grown to over 100 employees, we have more than 800 companies using our software, and we have expanded globally. About Terri Boshoff.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

Userpilot

OCTOBER 28, 2024

For example, let’s say your team is developing new project management software for small- to medium-sized businesses. …and tailored in-app tutorials to introduce core features. Asana’s in-app onboarding flow. This assistant pops up when needed to guide new users through the app in a fun manner.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

The Product Guy

OCTOBER 9, 2018

This sort of hand-waving has been most prevalent in software companies, where the supposed price of strategy missteps is seen as low. What systems/metrics/processes do we need to measure and track winning? Don’t hesitate to show your strategy documents to your most trusted customers for early feedback. About Julian Dunn.

Weak Development Team 326

Weak Development Team Product Strategy Strategy Development 326

Roman Pichler

APRIL 13, 2021

I am not a big fan of “standard” KPIs, for example, customer acquisition cost (CAC), churn, and number of active users for SaaS products. Say I want to offer a product that reduces the blood sugar levels of individuals who have type-2 diabetes and that generates £50k of revenue within the first 12 months of launching the app.

Feedback Software 280

Feedback Software Data Visualization Analytic Tools Research Software 280

The Product Guy

MAY 30, 2019

Then we think about potential solutions or features. What other trends may we want to position our product along? The solutions: validating our hypotheses with prototypes. Risks may lie within the actual value of the solution: is it indeed desirable for the customer? When are these outcomes not met? In tomorrow’s market?

User Testing 384

User Testing Product Research Customer Experience Data Visualization 384

Userpilot

MARCH 6, 2020

As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. Women in SaaS. Women in Product.

Research Software 133

Research Software Analytic Tools Feedback Software Reporting Tools 133

Product Innovation Educators

SEPTEMBER 30, 2024

I recorded this interview at the 2024 Inspire Innovation Conference, which serves as a platform for sharing insights and best practices in product development and innovation management. However, as technology continued to change and the pace of change grew, there was a recognition that a more formalized approach was needed.

Research Software 286

Research Software Feedback Software User Testing Technical Review 286

Intercom, Inc.

APRIL 9, 2020

That means brick-and-mortar shops are learning on the fly to take their businesses digital, and folks at home are pushing their utilities and SaaS products to the brink. One thing our team has been trying to do is really share that positive feedback out to the whole company. We’re learning, evolving.

User Testing 245

User Testing Customer Experience Customer Feedback Feedback Software 245

Userpilot

JULY 29, 2019

When I started my first business 6 years ago (which has miraculously survived until this day) I didn’t even have a clue what “market or product positioning or product positioning strategies” were. If you’re wondering where’s SaaS? Not because of the product itself – but how it was positioned on the market.

Feedback Software 104

Feedback Software Positioning Reporting Tools Strategy 104

UX Planet

MARCH 29, 2025

However, having a good approach provides you with confidence and solutions. Identify their pain points and propose design solutions tailored to resolving thoseissues. Data-Informed Choices : Rely on user studies, market evaluations, and feedback to inform your strategy. Yes, that happens more frequently than youd expect.)

Feedback Software 66

Feedback Software UX Weak Development Team Research Software 66

Userpilot

NOVEMBER 29, 2023

With the right product research tools, you can dissect vast pools of data, gather actionable insights, and create products that align directly with your user’s needs. For that reason, we’ll go over 12 of the best tools you should use when conducting product research. Qualtrics. UXPressia.

Research Software 104

Research Software Data Visualization Feedback Software Analytic Tools 104

Mind the Product

MARCH 29, 2020

Super apps like Gojek and Grab combine multiple services such as food delivery and ride-hailing (Photo: Shutterstock). Delivering feedback has to be done differently for example. In fact, we have various squads that are taking care of either a single platform or working on a certain element of the customer experience.”

Product Research 217

Product Research Research Software Feedback Software User Testing 217

Userpilot

JUNE 11, 2024

Looking for ways to improve your SaaS onboarding experience? We also discussed best practices for delivering the perfect product experience and getting users excited about using your tool. We also discussed best practices for delivering the perfect product experience and getting users excited about using your tool.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 104

Alchemer Mobile

AUGUST 6, 2020

Most Brands Hear from Less Than 1% of Their Customers | Because many brands struggle to gather customer feedback in proactive, non-intrusive ways, feedback typically comes from the smallest, most vocal group of customers. 10 Steps for Beta Testing Your Mobile App | Beta testing is an important part of the app launch process.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Manager 179

The Product Coalition

AUGUST 3, 2023

Here’s an example template for crafting an effective vision statement: “To [solve a problem] for [target users] by providing [unique value proposition] , leading to [positive impact or transformation] within [timeframe].” The Solution: Describe the unique value proposition that sets your product apart from competitors.

Vision 148

Vision Product Research User Testing Roadmap 148

The Product Coalition

JANUARY 25, 2024

Many transactional chatbots interact with external systems, databases, or APIs to perform actions, whereas advanced transactional chatbots utilize reinforcement learning, a machine learning technique , to improve performance over time. It decides how to guide the conversation toward achieving the user’s goal.

Artificial Inteligence 148

Artificial Inteligence Reporting Tools Feedback Software Research Software 148

Userpilot

JUNE 8, 2022

How do you get feedback on what new features to build next? Being up to date with customer feedback is more important than ever as it gives you direct insights into what people think and feel, without you pushing them to say it. Make sure you acknowledge the positive feedback. Tip: Be very proactive and respond quickly.

Customer Feedback 105

Customer Feedback User Testing Feedback Software Branding 105

The Product Coalition

FEBRUARY 14, 2023

What are the most important skills to learn for an entry-level position? Start by understanding some basic frameworks and evaluating past solutions of different case studies. Side projects are solutions that you have created for real-life problems. Can you tell me more about your experience? if so, what would you build?

Customer Experience 158

Customer Experience Analytic Tools Feedback Software Product Manager 158

The Product Coalition

OCTOBER 26, 2021

Quick context information: this tool?—?Cockpit?—?only After meticulous product discovery, we were aware of what features we had to build to increase the value proposition of the web-app. The value proposition is working also well, the qualitative feedback about the product is very positive ??. no need to analyse it.

Research Software 179

Research Software User Testing Feedback Software B2C 179

UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. Additional statistics reinforce this argument: 74% of SaaS companies consider their product the primary driver of growth OpenView, 2022.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Userpilot

MARCH 29, 2022

One of the latest buzzwords in the SaaS circles is the ‘Product-led growth’ strategy. Several SaaS experts are raving about this ‘go-to-strategy’ that promises to boost customer engagement and satisfaction by making the ‘product’ the hero of everything the organization does. Marketing-led strategy.

Feedback Software 98

Feedback Software Onboarding KPIs User Testing Strategy 98

UX Planet

NOVEMBER 4, 2024

Introduction If you’re responsible in some way for a digital product or system, you should be doing usability testing — whatever your sector, industry or role. It doesn't matter whether we’re talking about a website, mobile app, AI assistant, AR/VR or other wearable technology; you need to test with users.

User Testing 75

User Testing Product Research Reporting Tools Testing 75

Userpilot

OCTOBER 8, 2022

Instead, you need a comprehensive customer onboarding framework to give you a sense of structure… and set you and your SaaS up for success. A customer onboarding framework is a structured way of thinking about the set of actions, activities, and tools that go into helping a customer experience value. Action-packed, right?

Analytic Tools 98

Analytic Tools Onboarding KPIs Feedback Software Framework 98

Arkenea

MAY 8, 2025

If you’re considering expanding your development capabilities beyond your in-house team, you’ve likely encountered the term “ nearshore software development in Mexico ” during your research. Offshore Software Development involves partnering with development teams in more distant countries.

Research Software 52

Research Software Feedback Software Software Developers Software Development 52

The Product Coalition

JULY 10, 2023

Uncover the tools available for effective consumer-generated marketing and learn how to utilize them in your own initiatives. Product managers have the unique opportunity to extend their software products, integrate with external tools, and organically grow the product’s audience. What is consumer-generated marketing?

User Testing 112

User Testing Feedback Software Analytic Tools Data Visualization 112

Userpilot

DECEMBER 13, 2023

Improves key metrics at each customer touchpoint As a comprehensive plan, a UX strategy enables delivering a consistently positive user experience along the whole user journey. Value innovation – providing an innovative and disruptive solution to user problems at a lower cost to maximize the perceived value of the product.

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

Userpilot

SEPTEMBER 30, 2024

Plus, knowing what customers want helps with better brand positioning, leading to increased engagement and conversion rates. Once defined, communicate these to your target audience by incorporating them into your marketing/advertising message strategy to build a strong product positioning. USP intersection.

Messaging 111

Messaging Research Software User Testing Analytic Tools 111

Roman Pichler

APRIL 13, 2021

I am not a big fan of “standard” KPIs, for example, customer acquisition cost (CAC), churn, and number of active users for SaaS products. Say I want to offer a product that reduces the blood sugar levels of individuals who have type-2 diabetes and that generates £50k of revenue within the first 12 months of launching the app.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

Intercom, Inc.

SEPTEMBER 30, 2021

Rebecca has a background in astrophysics and computer science and spent many of her formative years looking at gamma-ray bursts and supernovas, but eventually, eager to get into software and product design, she moved to San Francisco. Little Otter and its family-first approach, they believe, is the antithesis of that.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

ProductPlan

NOVEMBER 15, 2022

Regardless of whether you’re building products for software, hardware, or services, product managers of every stripe are considered the driver of a product’s strategic development and the single source of truth for questions, requests, and feedback related to their products. What is software product management?

Feedback Software 94

Feedback Software Analytic Tools Research Software User Testing 94

Userpilot

NOVEMBER 30, 2023

Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. Tracking user behavior in-app enables product teams to find ways to improve product experience. What are examples of market gaps? Canva is another one.

User Testing 105

User Testing Data Visualization Feedback Software Research Software 105

The Product Coalition

FEBRUARY 2, 2023

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. Apply the following pattern of the product validation framework to your product development and you will have more clarity, and focus, and you will create a solution that people actually want.

User Testing 158

User Testing Feedback Software Product Research Research Software 158

UX Planet

FEBRUARY 21, 2024

I’m sharing my insights and surprising parallels that I encountered during the courses on Systemic Design and Designing Resilient Regenerative Systems. It was a really insightful and encouraging journey through complex systems! Systemic design I’ll not go into details on what systemic design is.

Research Software 97

Research Software Feedback Software Government Differentiation 97

Userpilot

JULY 6, 2023

You know there’s no one-size-fits-all solution. So you need to find the tool that works for your unique goals and needs. Since SurveyMonkey can’t completely satisfy everyone, let’s look at 15 survey tools that can help you collect employee feedback, user sentiment , and more valuable data. What is SurveyMonkey?

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Feedback Software 98

The Product Coalition

FEBRUARY 5, 2021

She had many ideas about how to improve marketing tactics but did not have the technical skills to either make the necessary changes on the web or create better solutions using technology. She now wanted to work with technology in a way that allowed her to be part of the product development process.

Technical Advisors 153

Technical Advisors Reporting Tools Customer Experience Product Manager 153

UX Planet

AUGUST 12, 2024

The goal was to develop a modern solution to address these issues. Image of Local supermarket Problem Statement Supermarkets struggle with manual delivery management systems. A modern, automated solution is needed to transform delivery processes and improve customer experience.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Feedback Software 98

Alchemer Mobile

MARCH 18, 2021

Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. Almost all apps experienced significant change in their DAU due to COVID-19. So for this report, we evaluated over 1,000 apps.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173