The Basics of Product Management

JUNE 22, 2025

Integrating these predictions into prioritization frameworks leads to data-informed, bias-resistant decisions. Pro Tip : Establish an internal AI governance framework with clear guidelines on usage, auditing, and escalation. Over-reliance : AI should augment, not automate, critical thinking.

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UX Planet

OCTOBER 28, 2024

Just as the standardisation of brands through corporate brand guidelines once signalled the end of exploration in advertising agencies, the standardisation of user interfaces through unified patterns and design systems now marks a similar trend in digital product design. But is it really as simple as it sounds.

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Userpilot

MARCH 9, 2025

There’s an entire 6-step framework that comes into play to help you get the right data from the right audience using the right research methods. Use the jobs-to-be-done framework to create user personas Creating user personas helps focus your research on specific user types and their needs, motivations, and pain points.

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Research Software User Testing Analytic Tools Feedback Software 83

Modus Create

JANUARY 9, 2025

Cross-platform development With iOS and Android, open-source JavaScript frameworks like React Native and Ionic enabled quicker, cost-effective app development. For example, theyll use AI pair programmers like GitHub Copilot , AI-workflow experts like Atlassian Intelligence , and roll out guidelines for using language models.

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UX Planet

JUNE 30, 2025

Nonetheless, banks are addressing these by developing AI governance frameworks and using techniques like model explainability and data anonymization. Banks will also likely collaborate with regulators to develop frameworks for responsible AI (as seen in the UK’s surveys) and address challenges like bias and transparency. In 2024, U.S.

Data Visualization 67

Data Visualization Banking Reporting Tools Analytic Tools 67

Arkenea

JULY 9, 2025

Healthcare organizations must conduct thorough assessments of existing infrastructure, network capacity, security frameworks, and integration requirements that will support Epic deployment. Epic implementation requires comprehensive security frameworks that meet regulatory requirements while supporting clinical workflow efficiency.

Reporting Tools 52

Reporting Tools Analytic Tools Feedback Software Data Visualization 52

Arkenea

JUNE 23, 2025

Think of RAG as having a brilliant medical researcher who can instantly access and synthesize information from your entire healthcare knowledge base like patient records, clinical guidelines, research papers, and treatment protocols to provide precise, contextual answers to complex medical queries.

Healthcare 52

Healthcare Reporting Tools Research Software Feedback Software 52

Intercom, Inc.

OCTOBER 10, 2018

“The biggest issue with our previous guidelines for tone was their inaccessibility” We conducted a calibration recently where the entire team rated the same 30 conversations for quality and tone on a three point scale. We realized the biggest issue with our previous guidelines for tone was their inaccessibility.

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The Product Coalition

MAY 28, 2022

I stuck to the guideline that says no more than 3–5 goals and chose them carefully. For a single product, the best way to describe the product’s business results is through the phases of the customer journey, as described in the metrics for pirates (AARRR) framework. And one year?

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The Product Coalition

JULY 17, 2022

If you’re looking to improve your team's work, a product management framework can be an excellent starting point. A framework is a set of guidelines or principles that can help guide your team’s decisions and provide a common understanding for all team members. Example of Applying DACI Framework 2. DACI What is it?

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Framework Product Research User Testing Feedback Software 166

The Product Coalition

FEBRUARY 4, 2024

Here is a simple framework to help you understand what they need, and more importantly — where are your current gaps. Assessment Guidelines A good assessment requires that you are extremely honest with yourself. Your product’s value needs to be defined, delivered, and perceived as such by your customers.

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Intercom, Inc.

SEPTEMBER 17, 2019

A modular onboarding framework: A set of discrete objects and principles to allow other product teams to easily create onboarding content for different use cases or features, and to swap in or out this content over time to adapt to user needs and business changes. A framework for discovery. A cohesive set of guidelines and principles.

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Product Talk

SEPTEMBER 7, 2022

First, product work is informed by foundational research done by the trivago UX research team based on the Jobs To Be Done (JTBD) framework. The Search & Flow team at trivago now applies the continuous discovery habits framework end to end and centralizes their work on one board. First Steps in Mapping out Opportunities.

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UX Planet

JANUARY 31, 2024

In this article, I want to share tips on creating the first version of a career progression framework that fits your team and company, and how to get the most out of it. A well-crafted career progression framework can become an essential tool to overcome a significant number of challenges of design leadership.

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Sachin Rekhi

JANUARY 26, 2020

I'm a firm believer that Objectives & Key Results (OKRs), the goal-setting framework invented at Intel and popularized by Google and John Doerr , can be a highly effective leadership tool for a team of any size. Consistent Scoring Guideline. Expectation Setting. The first step is to score the OKRs and ensure everyone agrees on it.

Customer Experience 213

Customer Experience User Testing Weak Development Team Customer Feedback 213

Lenny Rachitsky

SEPTEMBER 3, 2024

Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. Conduct a Psych audit: The Psych Framework by Darius Contractor is a useful tool for optimizing onboarding. If you’re building a consumer subscription app, this post is your new bible.

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User Testing Feedback Software Framework Onboarding KPIs 134

The Product Coalition

JANUARY 23, 2022

It’s important to note that some of this stack (eg the APIs, db) can be separated from the mobile automation, depending on how you build your testing framework as you may have a separate API test using a tool like Jetpack/Postman. However, in preparing to start automation at all, we need to look at a framework.

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User Testing Analytic Tools Feedback Software Product Research 202

Mind the Product

MAY 5, 2020

Accessibility Guidelines. Although the W3C’s WCAG guidelines, and other accessibility guidelines, provide definitions for accessibility, usability and inclusion, it seems some businesses are confused about their interpretation. Accessibility Guidelines. Accessibility and Your Product. Why Build for Accessibility.

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The Product Coalition

APRIL 3, 2023

Here’s how it works: Image Credits Scrum.org The Basics of Scrum Scrum is a framework for developing and sustaining complex products. The framework consists of Scrum teams, roles, events, artifacts, and rules. Scrum Roles Scrum roles define who is responsible for what in the Scrum framework.

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The Product Coalition

SEPTEMBER 21, 2020

10 guidelines to design high impact experiments. Amazon, Netflix and Google have dedicated considerable resources to create an experimentation framework and culture to inform their business decisions. Here are 10 guidelines to design high impact experiments. And when are experiments invalid?

Customer Experience 167

Customer Experience Data Visualization User Testing Product Research 167

Userpilot

AUGUST 16, 2022

What if you knew that not all goal-setting frameworks are beneficial to your team? There are a plethora of goal-setting frameworks out there. But choosing a framework is easier said than done. Let’s dive into this article to find the perfect goal-setting framework to grow your product. Tiered goals framework.

Feedback Software 98

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Intercom, Inc.

OCTOBER 12, 2021

At Intercom, we use a framework called the Conversational Support Funnel to help us optimize the support experience for both our customers and our support team. In order to create a consistent voice across every customer touchpoint, create a set of guidelines that your team can use to stay aligned.

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Weak Development Team Customer Experience User Testing Customer Feedback 222

Intercom, Inc.

SEPTEMBER 24, 2019

Process work: For example, contributing to our team guidelines, like our Principles. All of this can be translated into a simple framework (based on the Kellogg model ): Now that we’ve established this framework, we can apply it to a few examples to illustrate just a few of the many ways in which designers can have impact.

Feedback Software 222

Feedback Software Leadership Framework Software Review 222

Intercom, Inc.

DECEMBER 5, 2018

What we achieved is making our web Messenger accessible and compliant with the Web Content Accessibility Guidelines 2.0 A shared framework for web accessibility. The Web Content Accessibility Guidelines (WCAG) are a shared set of technical standards that explain how to make web content accessible to people with disabilities.

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The Product Coalition

JUNE 17, 2020

This article is part of a wider guide on how to establish a product discovery framework in your organization. Establishing a product discovery framework from scratch takes cross-team effort, so it’s important to get the right people on board from the start. I swear, this never happens… ! Get in touch.

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Product Research Framework User Testing Customer Feedback 78

The Product Coalition

JUNE 17, 2020

A practical guide for building a robust, scalable, and lean product discovery framework in your organization. So I’ve written a series of articles that I hope can provide you with a concrete and insightful guideline to take away and start implementing. On the outside, it can easily seem like everything’s working together seamlessly.

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Product Research Framework Customer Feedback Customer Experience 78

Product Talk

SEPTEMBER 4, 2024

He had the idea that a framework would better help Botifyers and other companies to assess themselves and have open and honest discussions on their maturity. Today, they regularly remind themselves of the right KPIs with standardized definitions and frameworks. Frameworks also help them to keep their goals within the appropriate scope.

Product Research 264

Product Research Onboarding KPIs CTO Coach Research Software 264

Mind the Product

AUGUST 8, 2017

It’s so easy to take the innovation and enjoyment of the job away from people by wrapping them up in guidelines about how to deploy the skill they’ve spent their whole lives learning. A framework like Scrum will show up a lot of problems that have previously been swept under the carpet.

Feedback Software 167

Feedback Software User Testing Agile Customer Feedback 167

Product Club

FEBRUARY 23, 2019

Applying the 3 Horizons Framework to Product Management | Michael Rutledge from Michael Rutledge. The 3 horizon framework, originally developed by McKinsey strategists, provides a guideline for how leaders can think of this balance that must occur between small optimizations and long term vision.

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Alchemer Mobile

FEBRUARY 2, 2021

RESEARCH APP SUBMISSION GUIDELINES. Ensure a smooth mobile app launch by thoroughly reading up on the submission guidelines for whichever app store(s) to which you plan to submit your app. Whatever it is, spend some time creating a framework for measuring success for your app. Common Reasons for Apple App Store Rejections.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

The Product Coalition

JANUARY 15, 2021

What is the best way to make use of Google Play In-App Review API Standard Developer Guidelines to help you decide when to request in-app reviews from users: Trigger the in-app review flow after a user has experienced enough of your app or game to provide useful feedback.

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The Product Bistro

AUGUST 4, 2016

Not really a manual, but a set of guidelines and tips that are useful. It is a framework of personal development, and vision that can help you plan or map out your career, including how to identify the next step(s) and what preparation is in store.

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Books Finance Reference Vision 170

Sachin Rekhi

NOVEMBER 14, 2016

Similarly we've established a strong set of best practices around building usable experiences, through significant design methodologies and established guidelines. And specifically there have been a few frameworks that I've found particularly insightful and applicable to understanding user psychology. Meet Your Happy Chemicals.

Customer Experience 135

Customer Experience User Testing Customer Feedback Framework 135

Intercom, Inc.

APRIL 23, 2018

Most sales and support teams are already well versed in conversations about data deletion, risk assessments and security frameworks, but those issues are going to become an even more prominent part of the discussion once GDPR comes into effect. Setting up developer guidelines will help current and future collaborations and integrations.

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Intercom, Inc.

FEBRUARY 20, 2020

Buster has developed five guidelines for disagreements : use friendly language, understand first, ask honest questions, speak for yourself, and find common ground. Five guidelines for disagreements. The head-heart-hands framework. I have this framework with the realms of the head, the heart, and the hands. Short on time?

Data Visualization 232

Data Visualization Weak Development Team Product Research Research Software 232

BrainMates

MAY 28, 2019

SnapComms adopted Brainmates’ Product Management framework to facilitate a market-driven way of thinking company-wide, and to equip their Product Team with a repeatable process to take the most valuable ideas to market fast. The 10 steps we followed to embed the Product Management framework. Where do you start? What matters most?

Framework 74

Framework Data Visualization Marketing Reporting Tools 74

Intercom, Inc.

OCTOBER 9, 2019

Here are two guidelines to get there. Structure your work with frameworks that embrace constraints to help System 2 to naturally take over. Having a good sense of how and when you rely on your different systems helps you make the right decisions, boost your productivity, and ultimately save energy. ??Here

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