Intercom, Inc.

OCTOBER 19, 2022

As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with. When expiry isn’t available, tool owners review and baseline access quarterly.

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Modus Create

JUNE 18, 2021

While security audits are specific evaluations against established guidelines conducted by external agencies, security assessments are proactive in nature. Here’s what a comprehensive security assessment looks like: Step 1 – Due Diligence. The first step is the discovery phase. – IBM Survey.

Software Review 52

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UX Planet

MARCH 5, 2024

Created by scientists and pioneers in fields like human psychology, programming, product design, and UX design, these laws have been repeatedly refined through decades of diligent research and experimentation. Whenever users see this icon, they know to expect a hidden menu. feature similar design patterns and styles.

Data Visualization 74

Data Visualization UX Research Software Feedback Software 74

Modus Create

MAY 26, 2021

One example is the British Columbia Policy Framework for GitHub Document Naming Repos . Using this as a guideline, we broke down our initial draft standard into three sections separated by hyphens: section1-section2-section3. This format consisted of sections to define the project name, project purpose, and the framework or language.

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UX Planet

DECEMBER 11, 2023

Where would the world be without the lasting impact of Voice Tech Global? CDI Student Review(s): My friend Aliena Cai featured a review of CDI on her youtube channel last year. This can be invaluable for someone who has 0 knowledge about design or working in tech.

Technical Review 69

Technical Review Certifications Software Review Feedback Software 69

UX Studio: Product Management

JANUARY 11, 2021

At UX Studio , while we develop our products, uxfol.io In this article, we’ll give some examples of how to increase the success of product development by improving the collaboration between the UX team and the developers. However, these tips may come in handy for developers and product managers as well. .

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Imaginary Cloud - Design

JULY 2, 2020

While interviewing a design candidate, I frequently ask about their preferred books on the subject of UI/UX or product design. little about product design. Why disregarding product design books is a mistake. That takes me to the problem I have with the “book lists for product designers” out there. Why is that?

Books 138

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CardBoard

AUGUST 7, 2023

Maybe you’re a Scrum Master, Agile coach, or a member of a product team. They’re a way to focus on the customer’s needs, foster communication within your team, and deliver a product that solves the problem. Avoid technical jargon and focus on the user’s perspective. That’s a smart move.

User Testing 52

User Testing Agile Customer Experience Customer Feedback 52

PMLesson's Ace the PM Interview

MARCH 21, 2022

An engineering career can go in many different directions depending on your technical skill set and what you want out of a job. Different software engineers work on different kinds of technical projects. Soft skills, such as communication, conflict management, and leadership, play a more vital role than hard, technical skills.

Software Engineering 52

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Intercom, Inc.

FEBRUARY 26, 2018

We are all in a battle, multiple battles in fact, with a lot at stake: whether it’s the fate of the company we work for or for the product that we build. As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general. Choose standard technology.

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Intercom, Inc.

APRIL 23, 2018

When building your products, the security and privacy of your customers’ data needs to be a top priority. And that is also true when selling and marketing your product, particularly with the arrival of GDPR, which has brought the issue of data security and privacy to widespread public awareness. Invest in your security program.

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The Product Coalition

MAY 26, 2018

And companies across the globe have spent a lot of time and effort over the last few months interpreting privacy policies and legal documents, assessing product, processes and marketing strategies, and reviewing vendor relationships to make their products and businesses complaint to the new regulation.

Research Software 60

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Intercom, Inc.

JULY 20, 2022

But when we make technical decisions, we like to be conservative. In practice, being technically conservative looks like reusing existing technologies and frameworks in our stack, or promoting tried and tested patterns and solutions. This is the sixth post in a series exploring our product principles.

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Technical Review Reporting Tools Data Visualization Customer Experience 160

Alchemer Mobile

FEBRUARY 2, 2021

According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. Without marketing, even the best apps struggle when it comes to customer acquisition and discovery. Now it’s time to put your app and positioning to the test. It’s marketing. The bad news? The good news?

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 223

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Good Product Manager

JANUARY 28, 2018

In the meantime, I’ve been busy blogging… Helping Product Managers Triumph in an Agile World: The SiriusDecisions Agile Engine for Product Management. Sales Is Trying to Change My Product Roadmap! Sales Is Trying to Change My Product Roadmap! , In my post on the SiriusDecisions blog Help! Upcoming Events.

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Good Product Manager

JANUARY 28, 2018

In the meantime, I’ve been busy blogging… Helping Product Managers Triumph in an Agile World: The SiriusDecisions Agile Engine for Product Management. Sales Is Trying to Change My Product Roadmap! Sales Is Trying to Change My Product Roadmap! , In my post on the SiriusDecisions blog Help! Upcoming Events.

Agile 60

Agile Events Roadmap User Testing 60

Usersnap

JUNE 30, 2022

Product-led growth (PLG) is a model that is user-centric and user-focused. Customer acquisition, expansion, conversion, and retention are product-driven instead of sales-driven. What we’ve seen is that a product-led growth strategy can increase business retention by improving customer experience. Luckily, you’re not alone!

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Imaginary Cloud - Design

JULY 2, 2020

While interviewing a design candidate, I frequently ask about their preferred books on the subject of UI/UX or product design. little about product design. Why disregarding product design books is a mistake. Books that give product managers a light about design or that give designers a light about business. Why is that?

Books 52

Books Technical Review Research Software Data Visualization 52

The Product Coalition

APRIL 14, 2020

The Scrum Master encourages the Scrum Team to improve, within the Scrum process framework, its development process and practices to make it more effective and enjoyable for the next Sprint. Moreover, there is no reason whatsoever to deviate from this guideline just because we are working in a remote setting. Source : Scrum Guide 2017.

Agile 78

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Sachin Rekhi

FEBRUARY 16, 2020

Mastering the craft of product management is no easy task. I instead define a product manager as driving the vision, strategy, design, and execution of their product. It's equally important for product managers to think about each of these four dimensions as having a concrete set of deliverables. Vision: Vision Narrative.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Alchemer Mobile

APRIL 14, 2020

Get your cup of coffee ready and watch the full recording from our live panel discussion with product professionals from leading brands like Dropbox, Concur, and Stripe. Here are some of the questions they’ll discuss: What’s the relationship between design, development, engineering, and product and your company?

Technical Review 246

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Intercom, Inc.

JANUARY 12, 2022

Unless you’re looking at the data to understand why your customers are using your products, avoid making decisions based on your expectations of their motivations. When in doubt, start poking around with some basic product assumptions and go from there. I started in the policy world as an economics researcher at a think tank.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

UX Studio: Product Management

AUGUST 17, 2018

Here we’ll give you some guidelines and best practices, whether you’re just beginning to include usability testing in your processes or are setting out to up your usability testing game. Usability tests check if people can use a product. What is usability testing? What is the purpose of usability testing?

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User Testing Product Research Research Software Feedback Software 141

Imaginary Cloud - Design

MARCH 31, 2022

Developing digital products with a good user experience (UX) is becoming a must, both in B2C and B2B business models. As part of product design, digital teams need to understand exactly which problems a product is supposed to solve. What is Product Design? ? The importance of Product Design in business.

User Testing 81

User Testing Research Software Feedback Software Product Research 81

UX Planet

MARCH 2, 2024

Each team had its own interpretation of the brand’s digital guidelines to support their business, product, and user needs. What I am grateful for is that even the most legacy platform and product teams began migrating and enhancing their designs gradually. Kudos to our designers for being excellent change agents.

Feedback Software 74

Feedback Software Systems Review CTO Coach Data Visualization 74

Userpilot

DECEMBER 6, 2022

Can marketing resource management help streamline your product marketing processes and workflows? Marketing Resource Management (MRM) refers to a set of marketing technologies and processes focused on streamlining and centralizing marketing assets, operations, workflows, and information into a single system. The OKR framework.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

UX Studio: Product Management

JULY 29, 2020

What does a lead product designer have to concentrate on in order to be a good design leader? Hired as external consultants, researchers, and product designers, sometimes we are asked to join an existing product team and help in transforming an organization from the inside. . Product design is not like an assembly line.

Leadership 56

Leadership Research Software Development Team Review Product Research 56

The Product Coalition

NOVEMBER 6, 2019

Product Roadmaps are some of the most important product tools. Learn how to create your product roadmap in 2019, including 5 templates you can get inspiration from. Roadmapping is one of the unsung heroes in the product arena. The Principles of Creating a Product Roadmap 1. Useful, right?

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Gainsight

APRIL 17, 2019

How do you strike a balance when talking to them inside your product? In-app engagements can significantly boost user retention, but overuse them and they’ll hurt your product experience more than they help. In this starter kit for product professionals, we’ll share our rules of engagement for in-app messages and how we create them.

Feedback Software 76

Feedback Software Customer Experience Customer Communications Customer Feedback 76

Intercom, Inc.

AUGUST 9, 2018

First with Comic Chat, a graphical IRC feature built into Internet Explorer in the mid ’90s and now as Microsoft’s Vice President of Artificial Intelligence and Research, where she oversees the company’s Bot Framework and cognitive services. We actually had two products. Lili Cheng: Thank you. It’s great to be here.

Research Software 145

Research Software User Testing Data Visualization Customer Experience 145

The Product Coalition

DECEMBER 20, 2018

Product Management is one of the toughest jobs out there. You are supposed to coherently navigate the development, design, and marketing of a product. Roadmapping is one of the unsung heroes in the product arena. Rather than it being a grey and dull affair, it can be an exciting way of anticipating your future product success.

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Gainsight

MARCH 31, 2020

In this guide for healthcare products, we’ll show you how to use in-app engagements to cut through the noise and effectively communicate information to your end users when time is of the essence. In-app engagements are outreaches from your company to your end users that happen within a product. Product Feedback.

Healthcare 52

Healthcare Information Customer Feedback Customer Experience 52

Gainsight

JULY 14, 2020

In this guide for EdTech products, we’ll show you how to use in-app engagements to cut through the noise and effectively communicate information to all your end-users when time is of the essence. In-app engagements are outreaches from your company to your end-users that happen within a product. Product Feedback.

Feedback Software 52

Feedback Software Strategy Customer Feedback Customer Experience 52

Business of Software Conference

JULY 7, 2021

Furthermore, sometimes the sale is made even though the sales performance was awful, the client wants the product and buys it in spite of the lousy sales experience. Alex A may have little patience to deal with awkward technical queries, and may be willing to make unrealistic promises to get deals to cross the line.

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Product Bookshelf

AUGUST 23, 2016

In the second section, “The science of pricing”, he provides a framework for identifying the optimum pricing level by determining the demand curve. The core question of pricing research is: how high is demand for your product or service with certain prices or pricing structures. The science of pricing. The Pricing Funnel.

Research Software 48

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Sachin Rekhi

JUNE 22, 2015

Build your team's product intuition through broadly sharing test outcomes. While the literature around growth hacking and growth tactics has certainly significantly increased over the years, the reality is the best way to learn remains running tests on your own audience and broadly sharing the outcomes.

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