Product Talk

DECEMBER 7, 2022

Learn more about how continuous discovery works in early-stage startups here. ). If you work on software that your internal colleagues use (e.g. call center software used by internal customer representatives or inventory systems used by your colleagues), then your customers are your colleagues who use that software.

User Testing 290

User Testing Reporting Tools Customer Experience User Friction 290

The Product Coalition

FEBRUARY 15, 2021

TL; DR: How to Make Agile Work in Fast-Growing Startups For years, I worked in several Berlin-based, fast-growing startups in my capacity as Scrum Master, agile coach, and Product Owner. And just relabeling the positions of the old middle management rarely works. These are my lessons learned on making ‘agile’?—?including

Agile 195

Agile Startups Technical Review Software Review 195

Intercom, Inc.

NOVEMBER 2, 2021

This year, it’s estimated that approximately one in four people have quit their jobs , and those positions are remaining open for much longer than expected. As a software engineer, no matter how senior you are, you always seek code reviews before deploying new code to production. . Don’t blame, own.

Product Research 291

Product Research Software Review Feedback Loop Feedback Software 291

The Product Coalition

JANUARY 15, 2021

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. Once submitted, the review is sent to the Play Store and eventually displayed.

Feedback Software 168

Feedback Software Systems Review Software Review Reporting Tools 168

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Best customer success software for startups and small companies. Best customer success software shortlist ClientSuccess – starting from $15,000/year. Defining a customer success tool and other FAQs.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Guy

AUGUST 15, 2019

However, nothing could have really prepared me for the reality of actually being in the position. They will challenge themselves and the team to work in smarter ways, ask more questions, and think about code improvement. In the first month, I learned a little bit about the industry and how to use the product. About Hannah Kim.

Product Manager 354

Product Manager Product Management Management Management 354

Intercom, Inc.

OCTOBER 8, 2020

But if anyone knows how to walk this tightrope and make it to the other side, it’s Kristen Habacht. Right off the bat, Kristen acknowledges that the freemium model isn’t a universal cheat code for winning sales. For comparison, she reaches for an example outside the software world: car manufacturer, Tesla. Crowning the customer.

Software Review 206

Software Review Enterprise Technical Review User Testing 206

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. Changes can be large or small, which depends on the software projects.

Reporting Tools 158

Reporting Tools Software Developers Software Development Feedback Software 158

Product Innovation Educators

FEBRUARY 17, 2025

Along the way we’ll explore how the role varies across different organizations and discuss the critical skill of defining and managing the boundaries of that product management role. Our guest is Francesca Cortesi, CPO and consultant for some of Europe’s multi-billion dollar brands and fastest growing businesses.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

Userpilot

JULY 22, 2024

Product positioning is crucial in product management to attract prospects and stand out in your niche. But how can you start crafting an effective positioning strategy that appeals to your target audience? TL;DR Developing a solid product positioning strategy involves several key steps. Understand your competition.

Research Software 102

Research Software Positioning Data Visualization Definition 102

The Product Coalition

AUGUST 6, 2021

One of the main examples of this are the customized software applications that companies are rushing to develop to allow them to better connect with their users. To create such solutions, companies need software engineering professionals who can provide the expertise required. Let’s dive right in. by the year 2024.

Consulting 158

Consulting Reporting Tools Engineering Research Software 158

Intercom, Inc.

SEPTEMBER 24, 2019

We believe that thinking deeply about how designers can have maximum impact is the difference between a good product designer and a world class one, and it’s something that we’ve been talking about a bunch lately in Intercom. Drives positive change. Now designers in all teams regularly commit code as part of the design process.

Feedback Software 222

Feedback Software Leadership Framework Software Review 222

The Product Guy

JUNE 20, 2019

When I joined Wetu in 2014, I was the 7th employee, we had just over 100 companies using our software, we were exclusively available in Africa, and the product was already 5 years old. Since then we have grown to over 100 employees, we have more than 800 companies using our software, and we have expanded globally. About Terri Boshoff.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

Userpilot

AUGUST 12, 2024

They may abandon the page if the messaging and positioning are confusing or contradictory. Anthony Pierri knows this, and after helping over 200 businesses improve their homepage, he’s hosting the talk “ How to Rewrite Your Homepage With Sharper Positioning & Messaging ” on October 8th. Register now.

Messaging 105

Messaging Positioning Data Visualization User Testing 105

The Product Coalition

MARCH 18, 2021

Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice software platform for their business needs. Are you an enterprise business leader or a start-up leader planning to offer your software product as a SaaS platform? billion in 2020 to $307.3 billion by 2026. billion by 2026.

Feedback Software 165

Feedback Software Research Software Reporting Tools User Testing 165

Roman Pichler

APRIL 7, 2025

Additionally, you should review AI-generated answers rather than blindly trusting a tool, even if the results sound very convincing. Fourth, do you systematically review the product strategy? If your answers to the five questions above are positive, youre in a good place, and using the right AI tools will most likely benefit you.

Product Strategy 193

Product Strategy User Testing Data Visualization Strategy 193

Roman Pichler

APRIL 13, 2021

To do so, I might measure market share, for instance, by tracking the product’s position in the appropriate app store. Measuring how well your product is doing at meeting its user, business, and product goals is great. Carefully select them by using the factors discussed above, and regularly review and adjust them.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

Userpilot

APRIL 30, 2025

With Userpilots mobile solution , you can personalize in-app flows, trigger context-aware push notifications, and capture real-time insights: all without writing a single line of code. To show you how, Ill cover seven strategies that smooth out friction, enhance user engagement, and turn one-off app downloads into returning customers.

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization Customer Experience 95

Roman Pichler

SEPTEMBER 11, 2023

The vision describes the ultimate purpose for creating the product and the positive change it should bring about. This aligns everyone and ensures that the various deliverables and outputs—for instance, the source code, the end-user documentation, the marketing collateral, and the training materials—fit together.

Reporting Tools 385

Reporting Tools User Testing Customer Experience Product Research 385

Intercom, Inc.

JANUARY 12, 2021

Although they may seem like strong opinions, many of these tips echo the main tenets of software engineering: work with you’ve got, design solutions as needed, don’t repeat yourself, and keep it simple, stupid! Don’t add to your stack unless you’re certain that your use case will not be satisfied by existing software.

Technical Review 269

Technical Review Research Software Startups Data Visualization 269

UX Planet

MARCH 3, 2025

Website types and how to designthem 1. SaaS (Software as a Service)Websites Purpose: SaaS websites aim to convert visitors into users by showcasing the products value, features, andpricing. Key Design Considerations: Clear Product Messaging: Users should immediately understand what the software does and how it benefitsthem.

Reporting Tools 59

Reporting Tools Magazine Software Review Customer Experience 59

Intercom, Inc.

APRIL 22, 2021

In this episode of Inside Intercom, Brian Scanlan , our own Principal Systems Engineer, sat down with Will to talk about all things s taff engineer – what it is, how to get there, and what happens when you progress beyond a senior engineering role. And how things actually work, what you’re writing, are probably a little bit separate.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Intercom, Inc.

APRIL 29, 2020

created a video that distills our advice on how to handle high support volume in Intercom. For businesses in similar positions, leveraging product education can be a powerful way to help customers through this time. For businesses who are in a position to help, we should thoughtfully consider our social responsibility.

Customer Experience 228

Customer Experience User Friction Customer Feedback Data Visualization 228

Mind the Product

JUNE 27, 2019

Well, this study implies that when the heat is on, we’re highly likely to ignore issues in the periphery – things that are not directly related to the task at hand – even if they’re in direct conflict with our moral code. Positive Examples of Product Goals. How does design stay true to real product goals?

Product Goals 195

Product Goals Data Visualization Reporting Tools Government 195

Alchemer Mobile

NOVEMBER 10, 2022

Customers are then able to access the Apptentive product suite to send ratings prompts, survey customers for product information, use Message Center for customer service, send notes to drive positive outcomes, and push customers to upgrade to the latest version of their app. Airship is actually the parent company for our #3 tool, Apptimize.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

The Product Coalition

NOVEMBER 19, 2020

He’s been applying for positions for months and has found it nearly impossible to get an interview. More than many other roles, PM positions tend to have stringent qualifications for desired applicants. If you are a consultant, you might apply to a product position at Deloitte, who will understand and value your background.

Technical Review 167

Technical Review Product Manager Product Management Research Software 167

Intercom, Inc.

NOVEMBER 27, 2019

It’s even garnered them an enviable position among Deloitte’s Fast50, a list of the fastest growing software companies in the UK. Software businesses are just like any other business, like Starbucks, Pret A Manger, McDonald’s. And for software businesses, it’s exactly the same. “In Who do they sell to?

Data Visualization 186

Data Visualization Reporting Tools Software Review User Testing 186

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. The best customer lifecycle software in the market includes: Userpilot. Get a demo.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

The Product Coalition

MARCH 25, 2022

Taking into account the expanding usage of technologies in the financial industry, there is no wonder people started wondering how to make a fintech app. Regtech apps Regulatory technology (or Regtech) is software that helps companies stay in compliance with all regulatory and legal statements.

Research Software 156

Research Software Feedback Software Reporting Tools Data Visualization 156

Roman Pichler

OCTOBER 6, 2020

Will the product make a positive impact on people’s lives, the wider society, and the planet, or will it at least not cause any harm ? How might people use the product? As it’s notoriously difficult to correctly forecast how much time a bigger piece of discovery work will require, I recommend timeboxing the product discovery work.

Product Research 293

Product Research Technical Review Feedback Software Research Software 293

Product Innovation Educators

JULY 15, 2024

This article explores the stages of a product’s life, from launch to retirement, and how they differ across industries and product types. For software and SaaS products, development and lifecycle management often overlap. Ongoing customer feedback is vital throughout the product’s life.

Feedback Software 233

Feedback Software Research Software User Testing Customer Feedback 233

Product Innovation Educators

AUGUST 5, 2024

Introduction: The Product Manager’s Unique Challenge Product managers often find themselves in a unique position: responsible for a company’s future success but lacking the formal authority to implement changes directly. Due to recent downsizing, our subject company had only five team members available for this crucial project.

Product Manager 297

Product Manager Product Management Technical Review Leadership 297

Userpilot

AUGUST 30, 2024

The product usage analytics feature in WalkMe gives companies complete visibility of employee software usage patterns. This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. WalkMe’s AI offers recommendations on how to optimize forms and increase completion rates.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Alchemer Mobile

FEBRUARY 2, 2021

The first step of any go-to-market strategy is to lock in a compelling positioning statement: Who is your app intended for? Now it’s time to put your app and positioning to the test. Know which metrics matter most—and how to measure and grow them. IDENTIFY AND INTEGRATE ANY NECESSARY SOFTWARE FOR YOUR APP.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Product Talk

AUGUST 4, 2021

Each week, my teams worked through the content on their own, did an activity that was designed to test how well they could apply the content to their own work, and then came to their coaching session. During our coaching session, we reviewed their work and iterated on it as needed. Learning How to Write a Book.

Product Research 299

Product Research Books User Testing Feedback Software 299

Userpilot

MAY 7, 2024

Frustrated trying to design interactive software walkthroughs that drive activation? TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product. How to create walkthroughs that drive product activation: Define a specific goal for your product walkthrough.

Feedback Software 105

Feedback Software Analytic Tools Reporting Tools Customer Communications 105

The Product Guy

FEBRUARY 27, 2018

Due to the heavy globalization of the tech sector – a challenge at once propagated and mitigated by improvements in videoconferencing and file sharing software – product management can now involve setting priorities for developers across the world as well as around the office. and one engineer in Iceland.

Engineering 252

Engineering Weak Development Team Technical Review Software Review 252