Userzoom

AUGUST 5, 2017

Top KPIs in organizations might include sales revenue, customer value, conversion rates, inbound marketing ROI, and site traffic to name a few. Join Dr. Andrea Peer, Onboarding Customer Success Manager at UserZoom, as she presents : How Universal Measures makes tangible the abstract concept of experience for your organization.

KPI 50

KPI Webinar UX Research Software 50

Userzoom

AUGUST 5, 2017

Top KPIs in organizations might include sales revenue, customer value, conversion rates, inbound marketing ROI, and site traffic to name a few. They give direction throughout an organization for what the priorities of that organization are.

KPI 48

KPI UX Research Software User Testing 48

Intercom, Inc.

NOVEMBER 7, 2019

We’re present on three core markets in Europe: France, UK, and Germany as well as other countries such as the Nordics and Spain, with 1,500 customers that we serve. At first when you have no brand, just a working product and only a handful of customers, you really have to find any opportunity to get your name out there.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Userpilot

FEBRUARY 4, 2022

Much like the name suggests, you won’t be proactively selling SaaS to users in the self-service model. This SaaS sales model is often reserved for high-ticket, specialized software — and sales techniques often focus on outbound marketing rather than inbound marketing. Presenting the product. Presenting the product.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

Userpilot

JULY 19, 2021

A lot of people think that personalization is about adding a customer’s name to every email or message. If they choose that they are moving from another tool, ConvertKit presents them with tool options. Hubspot – a CRM that focuses on inbound marketing, tracking, and monitoring user engagement. Source: ConvertKit.

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98

Intercom, Inc.

AUGUST 10, 2018

It’s called Operator, and it performs tasks like inbound lead qualification and customer routing. So we’re asking now what their name is. And then finally we’re going to ask for their company name. You can maybe present some buying options and allow them to complete transactions within the messenger itself.

Customer Experience 112

Customer Experience User Testing Research Software Reporting Tools 112

Usersnap

SEPTEMBER 27, 2022

Today I’m going to present you with 10 excellent open-source bug tracking tools that help you to get started with the bug tracking game. There are several essential features that should be present when using bug tracking software. Mantis got its name from the Mantidae family of insects, colloquially referred to as bugs.

Reporting Tools 19

Reporting Tools Feedback Software Analytic Tools Data Visualization 19

Intercom, Inc.

MAY 12, 2021

. “Armed with the right data, your team will be able to move the needle on providing personal customer communication at scale” Meaningful insights fuel great experiences, but it can be challenging to draw them out when you’re constantly managing high volumes of inbound conversations.

Data Visualization 118

Data Visualization Customer Communications Reporting Tools Customer Feedback 118

Oren Steinberg

MARCH 7, 2017

By positioning yourself as the expert in the field, and by writing quality content on the subject matter, you can get the big corporate attention via inbound marketing. In another case this was helping the champion prepare a presentation for senior leadership on the market, trends, threats, selected approach etc.

Reporting Tools 40

Reporting Tools User Testing Customer Experience Feedback Software 40

Business of Software Conference

JANUARY 28, 2019

Now because when I arrived here, I thought I would be speaking tomorrow lunchtime, and so excuse me, I put together a misty-eyed and nostalgic presentation about BoS and some of the lessons I learned here by coming along every year. If you ask this question, the boiling frog got mentioned 3 times yesterday so I got it in my presentation too.

Research Software 40

Research Software Feedback Software Magazine Customer Experience 40

Userpilot

APRIL 7, 2024

Tableau Pulse's insights platform automatically detects drivers, trends, and outliers for metrics you track, complete with visualizations that carefully and completely present a rundown. These tiers, named Team and Enterprise, are available upon request. Data connectors. Website visitor tracking dashboard. Website ranking.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Business of Software Conference

NOVEMBER 1, 2023

Like many software companies, Constant Contact started with classic, online inbound marketing strategies. The more human interaction you can add to your early customer touch points, the more likely you are to present potential buyers with a ‘wow’ experience. First Name Company Email address Website Unsubscribe anytime.

User Testing 52

User Testing Research Software Feedback Software Customer Experience 52

Business of Software Conference

MAY 21, 2020

Elpie Bannister: Throughout the presentation we’ll share our insights in relation to finding talent. There’s inbound hiring and there’s outbound hiring. Inbound hiring is when the candidate comes to you. These days we primarily focus on inbound channels and by far our biggest inbound channel is stack overflow.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Userpilot

JANUARY 19, 2022

Add the product’s name and as many details as you’d like and shoot them over to us! Add the product’s name and as many details as you’d like and shoot them over to us! If you don’t see the app you’re looking for, feel free to send us your feedback and let us know! Amplitude and Userpilot integration.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Technical Review 98

Userzoom

JULY 9, 2019

A/B testing can be used to compare the performance of a webpage, app, email, or advert by pitting a control, ‘A’, against a test variant, ‘B’ A/B testing works by randomly splitting your inbound traffic equally between the two versions. For example, you might want to improve the open rate of emails. Analysing the data.

User Testing 113

User Testing Product Research Research Software Testing 113

Userzoom

JULY 9, 2019

A/B testing can be used to compare the performance of a webpage, app, email, or advert by pitting a control, ‘A’, against a test variant, ‘B’ A/B testing works by randomly splitting your inbound traffic equally between the two versions. For example, you might want to improve the open rate of emails. Analysing the data.

User Testing 100

User Testing Product Research Research Software Testing 100

Intercom, Inc.

MAY 10, 2018

Andrew’s been an angel investor and advisor for a slew of name-brand startups; however, he’s most widely known for his invaluable essays on growth. Andrew: Brian Balfour was previously the VP of growth at HubSpot, which invented inbound marketing and a bunch of other important concepts.

User Testing 224

User Testing Customer Experience Onboarding KPIs Customer Feedback 224

Userpilot

FEBRUARY 25, 2021

Outbound vs. Inbound. Inbound and Outbound Success Stories. In SaaS, marketers have the challenging task of presenting value at scale in a crowded market. You need to cover with your content all organic searches related to your brand name. Inbound VS. Outbound for SaaS Marketing. Content Marketing. Evaldas Mockus.

Research Software 91

Research Software User Testing Outbound Marketing 91

Mixpanel

FEBRUARY 23, 2021

Reflected Ilya Volodarsky , Co-founder of Segment, in a 2019 presentation: “What I remember about our journey is that we deluded ourselves that we had product-market fit almost the entire time.”. Your customers tell other people about it, your startup inbound requests are consuming you and you are not able to sleep at night.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

Intercom, Inc.

FEBRUARY 27, 2020

We’re even changing the name of what used to be Answer Bot. Does the single biggest topic people ask about cover 1% of your total inbound volume of questions? If you’ve asked a question and then you press return, the bot has to be pretty confident in what it presents you as the reply. We’re pretty happy with that.

User Testing 23

User Testing Artificial Inteligence Data Visualization Customer Experience 23

Pragmatic Marketing

NOVEMBER 9, 2009

Product owners can close the gap between a product manager’s inbound role (that is, understanding the needs of the marketplace) and the development team’s need for product direction (that is, understanding the detail of personas and their problems). Spotting fundamental flaws. Adding new features without pricing them.

Weak Development Team 70

Weak Development Team Agile Research Software Reporting Tools 70

Intercom, Inc.

MARCH 29, 2022

We had an inbound sales team as well, basically quite a few groups. What’s more, because Intercom recognizes my phone number, the rep who answers my query would be able to see my name and account details so they can provide me a personalized response. And we were also looking for something that was very flexible.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Business of Software Conference

JANUARY 16, 2020

Things presented outside of context completely are super hard to understand. Name me a couple of features. And they name this thing. One inbound leads increased by 100% which establish business that’s a lot. This is an example of something that I encountered once, completely with no context. That’s it.

Positioning 108

Positioning Analytic Tools Reporting Tools Research Software 108