join-the-community 
Alchemer Mobile
MARCH 13, 2024
This award recognizes senior technology leaders who are driving innovation both within their organizations and across the broader technology community. When Brandi joined Alchemer in 2021, we immediately felt the impact of her technical expertise and leadership,” said David Roberts, CEO of Alchemer. Alchemer is a KKR portfolio company.
Product Talk
NOVEMBER 8, 2023
I also created the Continuous Discovery Habits Community as a place where product people could gather (virtually), share their successes and frustrations, and hold each other accountable for putting the ideas from the book into practice. In learning and development circles, this type of community is known as a “Community of Practice.”
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Product Talk
DECEMBER 20, 2023
Tweet This This is a common scenario and one that came up in the Continuous Discovery Habits community. I especially liked how several members of the community stepped in to share their thoughts on this one, so rather than a typical Ask Teresa , we’re going to share this topic in a new format, Ask the Community.
Mind the Product
NOVEMBER 21, 2023
The former co-founders of Mind the Product, Janna Bastow and James Mayes joined the community to deliver talks on redefining traditional roadmapping and building support for product professionals. Read on for a recap of their key points discussed.
Speaker: Panel hosted by Adrian Speyer, Head of Community, Vanilla Forums
Are you struggling to support your global community? Establishing a global support community comes with many many questions. Our super panel consists of community leaders from around the world, each of whom, have experienced and overcome the challenges of a global support community. Join us on June 2nd at 9.30
Product Talk
MARCH 13, 2024
This was a question that recently came up in the Continuous Discovery Habits community , where one member was wondering about how to make this transition as smoothly as possible. For this post, we’ll share both advice from the community as well as Teresa’s suggestions on how to best handle this situation.
Product Talk
OCTOBER 25, 2023
We often hear about this transition from members of the Continuous Discovery Habits community who are new to leadership roles and either write in with questions or step in to share their experiences. Do you have a Product in Practice or success story from the Continuous Discovery Habits community you’d like to share?
Speaker: Mike Ellis, Vanilla Forums Marketing Manager
How do customers see community as a solution to their customer experience expectations? Community offers brands efficient solutions across the business spectrum: support, success, CX, and marketing objectives can be managed and realized through Community. Do customer expectations around CX align with Community offerings?
Speaker: Beth Vanderkolk, Lindsay Olson, & Amanda Peterson, The MURAL Community Team
MURAL came to Vanilla just 4 months ago and together, we worked with them to build their thriving community from scratch. As a first time community, the MURAL team has been strategic, creative, and innovative. The MURAL community team is joining us on August 24th at 12 pm EDT to discuss just that! So, how did they do it?
Speaker: Nichole Devolites, Customer Experience Expert, SecureAuth
Community is a central part of this responsibility yet, there are times when it is difficult for those of us who work in CX to connect your community with your customers’ journey. Join us to learn more about: How to use your community to compliment your customer lifecycle.
Speaker: John Ragsdale, Vice President of Technology Research for TSIA
The function of your customer success is tied to several key objectives and most, if not all, of these are litigable through community. The function of your customer success is tied to several key objectives and most, if not all, of these are litigable through community. How community can democratize customer success.
Speaker: Carrie Melissa Jones
How do I measure Community KPIs? We understand how complex community measurement can seem, but with the help of Carrie Melissa Jones we can help you simplify the process and prove the impact of your community on your organization. Join us to learn: The 3 types of metrics you need to track.
Speaker: Adrian Speyer, Head of Community and Lead Evangelist for Higher Logic Vanilla
To create a premier offering, companies have turned to support communities. Over the span of his career, Adrian Speyer, Head of Community at Higher Logic Vanilla, has seen numerous companies achieve massive success in their support offering through community. How to go beyond transactional relationships in support communities.
Speaker: Bill Johnston, Community Innovation Officer at Structure3C
It follows that community-based advocacy programs can produce tremendous value and have a transformative impact on both the community and host company. On Tuesday, June 21, at 12pm ET, join us to learn: The key element of a successful program. All attendees will receive access to exclusive program planning templates.
Speaker: Scott Baldwin of ProductBoard
Product managers and community managers share a common goal: to deliver value to their users. How can they work together and leverage the power of community to address each of the aspects of Product Excellence? How community-led and product-led growth can act as multipliers for a product's success.
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