Usersnap

FEBRUARY 6, 2020

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. Marketing, customer support, and product managers can check out these CX resources to stay ahead of the curve: Awesome reads to help you improve customer experience. By Usersnap. By Blake Morgan.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

Roy Madden

APRIL 4, 2022

Leo reads millions of articles, reports, and social media posts to determine if they are relevant to the topics you want to track. To understand how this works, let’s review a Leo Web Alert designed to track Amazon’s recent product launches: Leo Web Alerts: A powerful and intuitive search and tracking interface. Start free trial.

Technical Review 78

Technical Review Engineering User Testing Artificial Inteligence 78

Roy Madden

APRIL 4, 2022

Meet Feedly AI Feedly AI reads millions of articles, reports, and social media posts to determine if they are relevant to the topics you want to track. In our example, we use a Company and Strategic Move AI Model to track all information about Amazon’s product launches. If needed, refine sources with your own trusted sources.

Technical Review 54

Technical Review User Testing Artificial Inteligence Research Software 54

Roy Madden

MARCH 22, 2022

Meet Feedly AI Feedly AI reads millions of articles, reports, and social media posts every day and automatically tags key threat intelligence concepts: critical vulnerabilities, malware families, threat actors, indicators of compromise, ATT&CK techniques, companies, vendors, industries, etc.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Finance 52

Alty

FEBRUARY 22, 2017

The mobile website vs. mobile app dilemma never gets old. survey , most generations (Baby Boomers, Gen X, and Millenials) are now choosing mobile as their primary channel for content consumption: The mobile commerce market will generate $284 billion in global revenues by 2020. Mobile app vs. Mobile Website: What To Choose.

Research Software 40

Research Software User Testing Reporting Tools Data Visualization 40

Userzoom

MAY 1, 2018

Welcome to another in our series of UX beginner’s guides where we highlight disciplines from the wider world of user research and beyond. This week: ethno graphic research. So how do this relate to our modern practices of user research? A designer solving a problem with technology. What is ethnography?

Research Software 48

Research Software User Testing Reporting Tools Data Visualization 48

Userzoom

MAY 1, 2018

Welcome to another in our series of UX beginner’s guides where we highlight disciplines from the wider world of user research and beyond. This week: ethno graphic research. So how do this relate to our modern practices of user research? A designer solving a problem with technology. What is ethnography?

Research Software 48

Research Software User Testing Reporting Tools Data Visualization 48

DISQO

JUNE 30, 2017

When you look at your roadmap, how confident are you that the products and features on it will be successful? When we surveyed 140 product managers, 1 in 2 said that their C-suite has direct input for what goes on the roadmap. Unfortunately, this is the inverse of how product managers would seemingly like it to be.

Weak Development Team 40

Weak Development Team Product Research User Testing Customer Feedback 40

DISQO

JUNE 30, 2017

When you look at your roadmap, how confident are you that the products and features on it will be successful? When we surveyed 140 product managers, 1 in 2 said that their C-suite has direct input for what goes on the roadmap. Unfortunately, this is the inverse of how product managers would seemingly like it to be.

Weak Development Team 40

Weak Development Team Product Research User Testing Customer Feedback 40

Intercom, Inc.

AUGUST 13, 2019

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. Tools are part of who we are. We all have a very fundamental relationship with the tools we use. We all have a very fundamental relationship with the tools we use.

Reporting Tools 223

Reporting Tools Research Software Feedback Software Weak Development Team 223

DISQO

JUNE 30, 2017

When you look at your roadmap, how confident are you that the products and features on it will be successful? When we surveyed 140 product managers, 1 in 2 said that their C-suite has direct input for what goes on the roadmap. Unfortunately, this is the inverse of how product managers would seemingly like it to be.

Weak Development Team 53

Weak Development Team Product Research User Testing Customer Feedback 53

ProductPlan

AUGUST 20, 2019

Product managers receive a lot of advice. Some of my prospects say they’d buy our product if it did this. But one suggestion we think product managers don’t hear enough is: Take some time off, unplug, and clear your head. Product managers play a big role in their company’s success or failure. In a report covered by Inc.

Customer Experience 62

Customer Experience Roadmap Magazine Product Management 62

Product Manager in Heels

SEPTEMBER 20, 2013

As a product manager and senior product manager, I have been responsible for products ranging from software to SAAS products to e-commerce sites, always sitting under the technology branch of the company. What does it take to 'make the jump' from product manager to director of product management?

Research Software 40

Research Software Reporting Tools Magazine Vision 40

Intercom, Inc.

MARCH 4, 2021

In this special episode, we sat down with Zanade to talk about allyship, empowering Black-owned businesses, and what it takes to change deeply seated systemic issues and affect policy at a national level. And something was going on with the AC system and I didn’t want to be bothered with it. They don’t have the tools.

Reporting Tools 151

Reporting Tools Research Software Feedback Software Education 151

The Product Coalition

MARCH 9, 2020

This rising popularity has lead to a huge global user population of up to 220M people using dating platforms. there are a lot of platforms that focus on specific niches (based on specific common interest, religious or ethical, focus on specific type of relationship and so on). The global online dating market was valued at $6,400.0

Startups 78

Startups Marketing Reporting Tools Research Software 78

Imaginary Cloud - Design

OCTOBER 28, 2021

App Design. ? The difference between digital and graphic design is not on the tools they use but on the deliverables they produce, the mediums they use, and the type of relationship created with users. Here are a few examples of print design: Magazine spreads, newspaper graphics, leaflets. Product packaging.

Data Visualization 77

Data Visualization Analytic Tools Research Software User Testing 77

Imaginary Cloud - Design

OCTOBER 17, 2018

Have you ever felt stalked by a product for which you barely showed any interest? As users, we already have our path laid out for us in any product we use. Originally, the journey that we take was planned from the moment we acknowledge the product and ended after we've dropped it for good, but it doesn't work like this anymore.

Customer Experience 40

Customer Experience User Testing Reporting Tools Advertising 40

The Product Coalition

JANUARY 28, 2019

While it was designed for a very specific group of people (cabin crew), the product quickly took off with regular travellers who saw cabin crew using them in airports and wanted one for themselves. The more specific you get about the goals, behaviours and context of your target audience, the better your product is going to be.

Seminar 81

Seminar Travel Airlines User Testing 81

Business of Software Conference

JANUARY 16, 2020

Sometimes it takes a system design engineer and some cat gifs to really help you see what you’re doing and this funny and informative talk from Boston in 2019 has both! In this BoS Talk April shows you how important positioning is to your product and how you can be doing yourself a great injustice just by positioning incorrectly.

Positioning 108

Positioning Analytic Tools Reporting Tools Research Software 108

Intercom, Inc.

MARCH 26, 2020

Jack Jenkins , Product Education Manager : Currently working remotely from France (and previously New Zealand). It’s important to avoid micromanaging your direct reports – and to build trust by sharing experiences in person from time to time. I’m currently the Research and Design Operations Manager. Short on time?

Customer Experience 171

Customer Experience Definition User Testing Travel 171

Usersnap

MAY 21, 2019

What this actually means, in terms of numbers, is just a handful of people who are extremely happy with your product and want to pass along their customer experience to everyone they know. Nielson Advertising’s research showed 92% of customers trust recommendations from people they know. Create a Feedback Loop.

User Testing 74

User Testing Customer Experience Customer Feedback Product Research 74