Userpilot

MAY 20, 2024

Leverage data effectively by measuring customer loyalty rate, program performance, and product usage with analytics tools to identify trends and optimize your B2B loyalty program. Educate customers with in-app tools, communities, webinars , and seminars to reduce friction , enhance product understanding, and increase satisfaction.

Feedback Software 102

Feedback Software Analytic Tools B2B Research Software 102

The Product Cafe

JUNE 18, 2024

Hello, all you product-loving folks! 💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything: product management, startups, AI, and more. Today, we're diving into a burning question: Will AI replace product managers? For starters, product management is a complex function.

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User Testing Data Visualization Product Research Product Management 59

Pragmatic Marketing

JULY 31, 2009

“The product shall.”. Market requirements typically define the problems your product will address using a formal, stilted language known to all technology people. Product managers write horrid requirements that are littered with buzzwords, ambivalent language, and non-specific performance parameters. And they’re right.

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Agile Marketing Reporting Tools Feedback Software 70

The Review by First Round

JULY 22, 2021

Today’s episode is with Ryan Glasgow, the founder and CEO of UserLeap, a product research platform that helps PMs, user researchers, and growth marketers launch microsurveys to uncover customer insights faster.

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User Testing Seminar Product Marketing Marketing 52

Intercom, Inc.

JULY 23, 2020

Like it or not, however, we now have no choice but to adapt – and that means ushering in a new era of potentially more efficient products, if we can just figure out how to get through a difficult learning curve where we’re frantically switching between calendars, video chats, email clients, spreadsheets, and documents. billion in 2015.

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Research Software Feedback Software Reporting Tools Technical Review 199

Userpilot

MARCH 25, 2024

Various factors could cause customer churn, including bad product-customer fit , poor user onboarding experience , poor customer service , and weak customer relationships. Replace generic product tours with interactive walkthroughs. Monitor product engagement to identify at-risk customers. Book a demo now to learn more!

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User Testing Customer Experience Customer Feedback Data Visualization 104

Product Beautiful

FEBRUARY 24, 2014

Nearly every product manager I speak to desires to be a leader in his or her organization. Everyone knows that as a member of the Product Team, you must exercise soft skills like influence to nudge your product towards success. Product Teams also need to consider who they target for WLA. Introducing Win/Loss Analysis.

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Seminar Product Research Customer Experience Data Visualization 61

Intercom, Inc.

AUGUST 29, 2019

Our Head of Sales Ops, Jeff Serlin, and our Director of Demand Generation, Brian Kotlyar, on how sales and marketing should work together to build a single revenue plan. There were a thousand people in this seminar that he was doing, and it was just Q&A. We hear from Tara Bryant again, on moving upmarket. I can’t teach passion.

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Data Visualization Feedback Software Customer Feedback Customer Experience 172

Userpilot

FEBRUARY 22, 2024

Great SaaS customer support is the key to keeping your customers happy and satisfied with your product. TL;DR SaaS customer support is the process of assisting customers who use your product. It can also serve as a source of invaluable feedback for product development. Why is SaaS customer support important?

Feedback Software 102

Feedback Software Analytic Tools Customer Feedback Customer Experience 102

freshtrax

DECEMBER 23, 2024

Project Overview: Adapting to Market and Industry Changes btrax partnered with Subaru to ensure the brand remains a top choice in a highly digitized market. Our work spanned defining Subarus brand core, generating service ideas, developing prototypes, and conducting user testing. Market first appeared on freshtrax.

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Branding User Testing Customer Feedback Marketing 52

Sachin Rekhi

JUNE 22, 2009

Several months ago I had the opportunity to sit in on a guest lecture Clara Shih gave at the Stanford Seminar on People, Computers, and Design. After attending the seminar, I decided to read the book and wanted to share some of the key trends discussed and the business opportunities that arise from them. So check out her book !

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Seminar Research Software Data Visualization Advertising 60

Under 10 Consulting

MAY 1, 2019

Product management is an exciting role. It can drive product direction and ensure your team builds the right product for the market. It can also be frustrating because other departments have expectations of product management that rarely align with yours. Technology expertise is about how the product works.

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Product Management Product Manager Seminar Research Software 56

Gainsight

FEBRUARY 2, 2024

If your company is building products that people rely on to boost workplace performance, you can understand the pain from both sides. It’s a challenge to make all of your customers happy and successful, especially as your product evolves and your user base grows. In short, customer training leads to customer retention.

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Education User Testing Customer Experience Research Software 52

The Product Coalition

FEBRUARY 13, 2019

Hi, I am Polina, a product manager at wellio?—?a Maybe after reading several bestselling books about behavioral design like “Hooked” or “Nudge” you feel a little bit like me: having a strong urge to start applying new knowledge for your product and a very big question “Where should I start?”.

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Seminar Research Software Workshop Data Visualization 60

Pragmatic Marketing

NOVEMBER 12, 2018

Conferences, seminars and forums held by event organizations, associations, professional and industry trade groups and academic institutions all offer the opportunity to reach people you might not be able to through traditional advertising and promotion. Now let’s focus primarily on the unpaid engagements, and how to get them.

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Seminar User Testing Advertising Customer Experience 70

DemandMatrix

JULY 1, 2020

They have developed and are following smart marketing tactics that would help them sustain the impacts. How B2B Marketing got harder with changing global picture? Cross-border business travels also went for toss because of which global events, seminars, exhibitions, meetings are called off. What does it focus on?

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The Product Coalition

OCTOBER 11, 2019

The best way to advance your product management career is to develop yourself. But when you work 40+ hours per week, it is difficult to visit seminars, colleges courses or other further education programs. Every platform offers a variety of product management courses. Advance your education and push your career.

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Analytic Tools Reporting Tools Data Visualization Product Management 60

freshtrax

JANUARY 24, 2025

Recently, I had the opportunity to listen to a podcast featuring Michael Margolis , UX Research Partner at Google Ventures. This episode titled “ Finding Your Bullseye Customer ” stood out because Michaels insights on UX research aligned with many of the practices my team and I use at btrax. ” This always worries me.

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Data Visualization Customer Feedback User Testing Research Software 52

The Product HQ

JUNE 20, 2024

Are you preparing for a director of product interview at a reputed organization? Therefore, we have put together this ultimate guide to boost your confidence to succeed in the director of product interview. However, they’re trickier to answer if you do not prepare for them with ample research.

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Technical Review User Testing Product Research Customer Experience 52

PMLesson's Ace the PM Interview

DECEMBER 13, 2021

The BOLD (Build Opportunities for Leadership & Development) is meant for those business and marketing-related roles. Finally, the APM (Associate Product Manager) is for product management and product marketing management roles. The work done in these programs is anything but frivolous.

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Technical Review Research Software Feedback Software Software Review 52

Sequent Learning

AUGUST 26, 2019

Our Masters of Product Management podcast provides listeners with engaging topics to help you think differently and about things you encounter daily, but often don’t have enough time to reflect and take action. Get your dose of insights, in just 15 quick minutes by tuning into the Masters of Product Management podcast.

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Data Visualization Analytic Tools Reporting Tools Customer Experience 40

ProductPlan

JULY 19, 2019

I spent the last couple days in San Francisco attending my first Mind the Product conference. On top of marveling at this year’s venue, enjoying the happy hour kickoff, and soaking up a handful of Marty Cagan quotes, I had the opportunity to speak with incredible product managers on the ground floor. Michael Sippey, VP Product, Medium.

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User Testing Product Research Product Management Product Manager 79

Userpilot

NOVEMBER 24, 2022

Launching a customer education program can streamline the customer journey, increase customer retention, and reduce the support costs for your product or service. Customer education is the discipline of teaching customers how to use and get value from your product. Improved customer engagement and product adoption.

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Feedback Software Analytic Tools Reporting Tools Data Visualization 98

Business of Software Conference

NOVEMBER 1, 2023

Mirage 1: Partnerships When your company is new and unknown, one of the simplest ways to spread the word about your product or service is to partner with adjacent companies and ride on their backs to gain more brand recognition. Plus, they likely have a marketing budget that can blow yours out of the water.

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User Testing Research Software Feedback Software Customer Experience 52

freshtrax

DECEMBER 23, 2024

Project Overview: Adapting to Market and Industry Changes btrax partnered with Subaru to ensure the brand remains a top choice in a highly digitized market. Our work spanned defining Subarus brand core, generating service ideas, developing prototypes, and conducting user testing. Want to learn more?

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Branding User Testing Customer Feedback Marketing 59

freshtrax

JANUARY 24, 2025

Recently, I had the opportunity to listen to a podcast featuring Michael Margolis , UX Research Partner at Google Ventures. This episode titled “ Finding Your Bullseye Customer ” stood out because Michaels insights on UX research aligned with many of the practices my team and I use at btrax. ” This always worries me.

Data Visualization 59

Data Visualization Customer Feedback User Testing Research Software 59

Business of Software Conference

NOVEMBER 28, 2019

It’s an online website which is really a catalogue for cloud services and products and consultants and developers to build Government digital and cloud implementations and I think it’s transacted over £3 billion since it started. Secondly you’ve got to pick the markets to target. Which is more recent 2012 to 2018.

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Research Software Analytic Tools Data Visualization Software Review 40

Lenny Rachitsky

JUNE 13, 2024

Recognized by the Academy of Management and listed in the Thinkers50 Hall of Fame, Jeffrey also serves on several corporate and nonprofit boards, bringing his expertise to global audiences through seminars and executive education. March: [link] • Satya Nadella on LinkedIn: [link] • Trump Organization fined $1.6

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