Roman Pichler

FEBRUARY 14, 2023

Listen to the audio version of this article: [link] 1 Complement Scrum with a Product Discovery and Strategy Process Scrum is a simple framework that helps teams develop successful products. Continue the discovery and strategy work while the product is being developed. But don’t stop there.

Product Research 382

Product Research Feedback Software Research Software User Testing 382

The Product Coalition

AUGUST 4, 2022

In developing live streaming digital solutions for years, we’ve collected quite a massive of valuable insights, industry challenges, app feature trends, and development key points that will help you pave the way to building a demanded high-quality streaming platform. Its market share is projected to reach $534.37

Feedback Software 157

Feedback Software Technical Review Weak Development Team User Testing 157

Userpilot

OCTOBER 19, 2024

Satisfaction in SaaS, therefore, isn’t simply about developing a nice product and launching it in the market. For instance, you can launch a CSAT survey after a customer interacts with your support team. Similarly, unhappy customers are more likely to tell others of their poor experience. Userpilot review on G2.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

Mind the Product

MAY 17, 2018

When confronted with this question, I used to hesitate, because from company to company there are a million things that can affect the roles; the product, larger organization structure, product development process, cultural differences, regional differences in commonly-used titles, the list goes on. You see the rub?

Product Manager 164

Product Manager Product Management Reporting Tools Weak Development Team 164

Folding Burritos

FEBRUARY 22, 2016

You want the stakeholders’ input, but you need it to be (and need them to think) in terms of problems for you and your team to solve. People in the organization start to realize there should be reasons behind product decisions, avoiding an ad-hoc development culture. We’ll keep working on this on our next development cycle.”.

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

Mind the Product

APRIL 13, 2020

Christina Wodtke’s path to her current standing as an established authority on the attributes of high-performing teams and the use of OKRs has been a roundabout one. She’s also due to deliver a workshop on how to design product teams with intention at MTP Engage Hamburg. So what about high-performing teams?

Technical Review 235

Technical Review Weak Development Team Travel Product Research 235

The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.

User Testing 201

User Testing Weak Development Team Customer Experience Customer Feedback 201

Mind the Product

MAY 25, 2018

In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes. Initially we worked with a team from ThoughtWorks for 12 weeks. 2014 – Testing and Growing the Team.

User Testing 149

User Testing Weak Development Team Onboarding KPIs Customer Experience 149

Mironov Consulting

JUNE 27, 2020

On our side, we have expensive/talented/experienced sales teams that either close their few big deals this quarter or are put on notice. While we don’t know everything that’s been said during a 3-or-6-or-9 month sales effort, good sales teams will have briefed us on hot topics. Roadmaps are shared. Demos are shown. Why Does It Matter?

User Testing 137

User Testing Customer Experience Weak Development Team Enterprise 137

UX Studio

MAY 15, 2018

By definition, design handoff takes place when the finished design has reached the stage for the developers to implement it. Let’s look at the basics and some suggestions to get the best out of the designer-developer collaboration. Illustration from Intercom’s article about the values of designer-developer collab.

Weak Development Team 97

Weak Development Team Technical Advisors Development UX 97

The Product Coalition

DECEMBER 21, 2020

Take, for instance, a food scientist who believes that a new flavour enhancer could improve consumer demand, or a pharmaceutical company that have developed a medication which they believe could relieve high-blood pressure. This is simply bad return on effort. If it sounds too good to be true, there is often a catch (or two).

User Testing 167

User Testing Product Research Testing Customer Experience 167

Product Management University

FEBRUARY 21, 2024

Competitive demos are stressful, especially when you’re operating on very little knowledge or hearsay information about your competitor’s weaknesses. Here’s the thing about focusing on your competitor’s weaknesses. Sometimes, they just don’t like your competitor’s sales team. There’s no answer for that!

Demo 130

Demo Weak Development Team Customer Experience Product Research 130

The Product Coalition

FEBRUARY 15, 2021

Fast-growing’ in the sense of this article refers to startups of at least 200 staff strong. In my experience, the challenges of becoming a learning organization can only be handled effectively by self-organizing teams. Their collaboration will lead over time to a ‘team of teams’ structure. There seems to be a belief?

Agile 195

Agile Startups Technical Review Software Review 195

nulab

OCTOBER 14, 2020

Once you’ve gathered as many ideas as you can, the team works together to narrow it down until you have just the best remaining. Ideation will help you with the following things: Overcome analysis paralysis and help you and the team enter a creative mindset faster. Help the team both work and think together. Brainstorming.

Weak Development Team 100

Weak Development Team Analytic Tools Feedback Software Data Visualization 100

Intercom, Inc.

DECEMBER 12, 2018

Stacks can be developed at the project, team, or functional level and are regularly used to improve internal collaboration, measure the impact of marketing activities and reach customers in new ways. Without this foundation, your marketing stack can become a set of siloed tools that will bog your team down in complexity.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

The Product Coalition

MARCH 7, 2023

How to prepare for a user interview, all the way to sharing the results with your team. I compiled this guide back when I was training product managers on my team to be able to run user interviews. It heavily references Laura Klein’s Build Better Products , as well as learnings from my own mistakes.

User Testing 157

User Testing Customer Feedback Customer Experience Data Visualization 157

Userpilot

NOVEMBER 20, 2023

TL;DR Data discrepancy refers to a situation when different sets of data don’t line up, like when two different analytics dashboards show different values for the same metric. To identify data discrepancies, first cross-reference different data sources and look for inconsistencies. How do you identify discrepancies in data?

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

Intercom, Inc.

JANUARY 20, 2022

We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. Paul: Yeah.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Intercom, Inc.

FEBRUARY 18, 2020

Frameworks have drastically improved the capabilities of small teams to produce amazing experiences for people in very short periods of time. We have a small but really great infrastructure team who help maintain fast development environments. There was a time when you couldn’t do anything serious without jQuery.

Construction 221

Construction Engineering Weak Development Team Customer Experience 221

Atlassian

FEBRUARY 28, 2022

Creating a strong, cohesive team takes intention and planning. Researchers have been studying team dynamics for decades. There’s a significant body of knowledge about which organizational structures provide the best results given the circumstances, goals, and personalities involved in a team. 5-second summary.

Weak Development Team 131

Weak Development Team Research Software Product Research Leadership 131

Mixpanel

JUNE 10, 2020

On the NerdWallet team, we go beyond a binary “pass / fail” grade on demo days with Engineering, Product and Design. We also host voluntary “turkey” demos where members of our team can share experiments that failed and what they learned from them. These turkey demos have surfaced key learnings for our team. Boy, were we wrong.

User Testing 75

User Testing Product Research Weak Development Team Customer Feedback 75

Johanna Rothman

JUNE 24, 2020

” The tester said, “If the developers didn't put so many problems in, we'd be done by now.” ” The developer said, “If you didn't pressure me so much, I could have done a better job.” That's because product development is a system of work. ” They're all right. What Do Testers Do?

Reporting Tools 106

Reporting Tools Weak Development Team Product Research Management 106

svpg

MAY 2, 2016

Exactly a year ago I was invited to give a keynote at the Craft Conference in Budapest and I discussed the 10 biggest reasons why product teams fail. So it inspired me to think hard about the most important characteristics of very strong product teams, and I forced myself to pick what I consider the ten most important.

Research Software 92

Research Software Product Research Weak Development Team User Testing 92

UserVoice

MAY 4, 2018

And while Scrum has this function built in on the team level, the sprint retrospective is insufficient to serve the needs of continual improvement of the organization as a whole. We need to extend the culture of continuous improvement beyond the development teams, and inure it as part of the entire organization.

Weak Development Team 100

Weak Development Team Customer Experience Feedback Software Customer Feedback 100

UX Studio: Product Management

SEPTEMBER 12, 2021

This is when Facebook auto-tags your photos with friends’ names. A sample of reference photos from Airbnb. They made names and photos front and center on the platform. People with foreign-sounding names and black people were more likely rejected. This was completely unforeseen by the design team.

Research Software 138

Research Software Data Visualization Reporting Tools User Testing 138

The Product Coalition

DECEMBER 5, 2019

They run from ill-suited personal traits and the pursuit of individual agendas to frustration with the team itself. Read on and learn in this post on Scrum anti-patterns how you can identify if your Scrum Master needs support from the team. The Scrum Master is a servant-leader for the Scrum Team. The team composition is wrong.

Weak Development Team 127

Weak Development Team Reporting Tools Agile Customer Experience 127

Roman Pichler

DECEMBER 5, 2016

Note that in the picture, I use the term product manager to refer to the person in charge of the product. The drawback of this approach is that it can take a comparatively long time to reach consensus within a group, as it requires developing a mutual understanding and evaluating competing ideas.

Customer Experience 120

Customer Experience Weak Development Team Technical Review Product Research 120

Intercom, Inc.

JANUARY 27, 2022

We’ve reached out to a few of our colleagues on Intercom’s R&D team to hear their reflections on the movement and what the term “women in tech” means for them. What’s in a name? ” Recently, myself and the Content team were discussing the different ways we could approach this important topic.

Research Software 138

Research Software Engineering Definition CTO 138

Userpilot

JANUARY 8, 2021

Before we get into what is considered a good NPS score, we have some good news and some bad news. What Is Considered Good NPS Score, and What Is a Bad NPS Score? The metric was developed by Bain and Company in 2003 and has since been adopted by millions of businesses. Some industries like SaaS will have an average NPS of 30.

Analytic Tools 92

Analytic Tools Feedback Software Data Visualization Weak Development Team 92

The Product Coalition

JULY 13, 2022

Best teams on a budget who need the basics. As the name implies, FullStory auto logs all aspects of users’ interactions such as scroll, swipe, click, and pageview. Advanced record and playback tools enable customer experience (CX) teams to capture user sessions across browsers, interfaces, and devices. Product Analytics.

Data Visualization 146

Data Visualization Analytic Tools Feedback Software Reporting Tools 146

Mironov Consulting

AUGUST 8, 2017

I see much broader wins: Our technical teams often make the “I am the user” mistake: we unconsciously assume that the people at the other end of our software are just like us. Being more specific also gives us an opportunity to connect our teams emotionally to our (ahem) users. Bonus points for clarity. Sound Byte. Clarity is free.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

Userpilot

AUGUST 27, 2024

Traditionally, SaaS companies had developers define important user actions and add custom tracking code to capture these events. The old way of collecting data, manual tracking , requires developers to manually write code for each event the business wants to track. When it comes to product analytics , data is king.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Userpilot

SEPTEMBER 15, 2023

Let’s delve into the key benefits of concept tests: Build Lasting Customer Relationships : When you actively involve your customers in the development phase, it’s not just about getting feedback. Then, respondents answer the same follow-up questions, granting you deeper insights into each idea’s strengths and weaknesses.

User Testing 105

User Testing Feedback Software Product Research Analytic Tools 105

The Product Coalition

SEPTEMBER 10, 2019

How I Learned to Lead a Cross-Functional Product Team with Limited Resources For product managers, especially those at large organizations confident in their market position, it seems normal to have a permanent team (or even several teams), ready to serve and execute any request on demand. Buckle up, here come my principles!

Weak Development Team 60

Weak Development Team Analytic Tools Customer Experience Startups 60

Product Management University

DECEMBER 2, 2022

Understanding how user personas, department personas, and buyer personas impact each other will help you develop a better product and a better marketing strategy for your products. And finally, we’ll look and B2B buyer personas and the role they play in product development. What is a User Persona? Types of User Personas.

B2B 130

B2B Customer Experience User Testing Customer Feedback 130

Mironov Consulting

JUNE 28, 2018

When working on mass consumer products (think FitBit or Facebook or teach-your-kid-to-code toys ), we will have large numbers of small purchases — too many customers to know each by name. Long Sales Cycles, Weak Attribution, Few Data Points. From social team: “4500 likes and retweets of our latest post!”

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Intercom, Inc.

OCTOBER 15, 2020

Then I worked on “Pokemon: Mac and Cheese” for Kraft” Bob: When I was part of the new product team, we would not only design things we also worked with suppliers and would fly all over the world to actually get those lines up and running and do that kind of stuff. Because I think it’s an area that’s lacking in literature.

Research Software 265

Research Software Feedback Software User Testing Customer Experience 265