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520: The future of AI in product management – with Mike Todasco

Product Innovation Educators

How product managers are transforming innovation with AI tools Watch on YouTube TLDR In this deep dive into AI’s impact on product innovation and management, former PayPal Senior Director of Innovation Mike Todasco shares insights on how AI tools are revolutionizing product development.

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Breaking the Silos: How Product and Engineering Build Better Together

Productside

Productside | Product Management Courses & Training Breaking the Silos: How Product and Engineering Build Better Together In Season 3 of Productside Stories , we sat down with Guy Gershoni , Head of Engineering at genesIT, for a candid conversation on what it really takes to build great products in todays complex tech environments.

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UX Moments: Sell me this pen

UX Planet

It’s a test of salesmanship. The real test is understanding the person’s need. In e-commerce, we are also in the position of “selling” — products, services, ideas. Qualitative Data (Research): This data tells us why users do what they do. User interviews, focus groups, usability tests, surveys.

UX
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Why Great Ideas Fail in Finance: It’s Not the Digital Product, It’s the UX

UX Planet

Chasing the next big product win in banking or fintech? According to Quanti research , by the end of 2024, 3.6 Dont Just DigitizeRevolutionize EPAM research (2020) shows 63% of people choose their primary bank based on trust. That means constantly testing new features, listening to feedback and improving the user experience.

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The Customer Service Gap Model

BrainMates

It’s not just about creating a great product—it’s about ensuring the entire customer journey, from initial interaction to post-purchase support, exceeds expectations. While the SERVQUAL model is often used in customer service, it’s just as valuable for product managers aiming to build seamless, end-to-end product experiences.

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Sometimes hard UI can be a blessing

UX Planet

Desirable difficulties in B2B and B2C product design — and what research on disfluent fonts can teach us. After all, when the product is built for professionals, a more complex interface that offers greater flexibility is often welcomed by its users. This idea is echoed in education research. How much does the ball cost?

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5 Proven Mobile App Optimization Strategies to Boost Engagement

Userpilot

As a product manager, I know that even small friction points cause users to drop off. My team at Userpilot has helped countless product teams enhance their mobile UX without compromising performance. Use appropriate cache expiration policies. Conduct user testing. Implement HTTP and local data caching. Minimize steps.