Gainsight

MAY 31, 2023

When evaluating customer success software, review platforms such as G2 and TrustRadius can be invaluable resources. G2 Grid Reports are based on thousands of verified reviews and data from actual users, so you can compare multiple vendors based on real feedback. Top Rated Awards are based entirely on reviews and customer sentiment.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Systems Review 52

The Product Coalition

JANUARY 12, 2022

Innovation & technology: B est-of-breed is the way to outperform competitors. In other words, technology is the backbone of innovation. Ally opportunity: Common survival strategy in product-led growth is through partnership/ally with other best-of-breed products in the same segment or even other.

Research Software 157

Research Software Technical Review Strategy Product Research 157

The Product Coalition

FEBRUARY 12, 2024

I enjoyed in-person meetings, especially in-person product review meetings. Early in the pandemic, this led me to resent virtual meetings, especially virtual product review meetings. This particular product review meeting was a breaking point. I struggled to figure out how to run the product review meeting effectively.

Technical Review 114

Technical Review User Testing Product Research Customer Feedback 114

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question. Rightpoint.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

The Product Coalition

APRIL 20, 2023

In the next five years, around 48% are interested in employing AR and other metaverse technology to shop. Is it time to embrace augmented reality applications for your business’s commerce strategy? With the advancement of technology, we are beginning to realize the promise of augmented reality apps.

Technical Review 123

Technical Review Reporting Tools Vision Software Review 123

Userpilot

AUGUST 28, 2022

Wondering what the Technology Adoption Curve is? The technology adoption curve shows the distribution of users depending on how quickly and easily they embrace technological innovation. The technology adoption curve shows the distribution of users depending on how quickly and easily they embrace technological innovation.

Analytic Tools 78

Analytic Tools Feedback Software Technical Review Data Visualization 78

People-First Product Leadership

JULY 17, 2023

Similar to tech debt, there will be undesired consequences later on. For existing employees, when conducting performance reviews, consider if they listen with patience and go into situations seeking to understand or is their style to belittle, intimidate or control. I wrote about product strategy in a prior newsletter.]

Technical Review 52

Technical Review Technology Weak Development Team Generative AI 52

The Product Coalition

OCTOBER 4, 2023

In the ever-evolving landscape of cryptocurrency and blockchain technology, one phenomenon that has garnered significant attention in recent years is the emergence of Decentralized Exchanges (DEXs). By integrating DEX technology into their processes, they can assure their customers of a higher level of security and transparency.

Technical Review 115

Technical Review Finance Customer Experience Banking 115

UX Planet

FEBRUARY 2, 2024

This raises the question: what if we could accelerate and refine user research using cutting-edge technologies like quantum computing and artificial intelligence (AI)? We will explore how these emerging technologies could revolutionize user research in the coming years. Generate design hypotheses and autonomously test product variants.

User Testing 83

User Testing Research Software Product Research Artificial Inteligence 83

The Product Bistro

DECEMBER 13, 2019

But early in the tale, you see some of the challenges of product management – regardless of where and what technology you are in – festering. My personal experience is that once you get to the GM level, the intensity of politics, personal positioning, and competition among peers (friendly and less friendly) is kicked up to 11.

Technical Review 195

Technical Review Books Systems Review Reporting Tools 195

Johanna Rothman

APRIL 4, 2022

Technology gets old. Here's a story about how technology changes one day at a time and everything is okay—until it's not. ” I had to hire someone to move my Blogger blog and HTML site from old technology to new technology. I wait to make sure the new technology works and I think it will stick around.

Feedback Software 59

Feedback Software Technical Review Blog Technology 59

Roman Pichler

OCTOBER 6, 2020

Will the product make a positive impact on people’s lives, the wider society, and the planet, or will it at least not cause any harm ? What architecture patterns and technologies may be used? This includes discovering the right UX design and functionality and making the right technical decisions. What are the major touch points?

Product Research 265

Product Research Technical Review Feedback Software Research Software 265

Intercom, Inc.

MARCH 10, 2022

This is where having the right tech stack comes into play. This strategy empowers you to pre-emptively deliver targeted, personalized messages and support via messenger-based channels. However, with the right tech stack, your team can handle even complex payment problems with ease. Proactive engagement.

Customer Experience 209

Customer Experience Technical Review User Friction Data Visualization 209

Intercom, Inc.

APRIL 22, 2021

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Or does this whole tech career thing support the writing? Architect, Tech Lead, Solver, and Right Hand. I don’t know.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Roman Pichler

OCTOBER 2, 2018

Why a Product Strategy Process Matters. An effective product strategy process should ensure that a valid product strategy and an actionable product roadmap are always available—that a shared and valid approach to achieving product success is available at anytime, as the picture below illustrates. Timeboxed Strategizing.

Product Strategy 242

Product Strategy Product Research Strategy Technical Review 242

The Product HQ

FEBRUARY 1, 2023

Are you looking for crucial technical program management skills to become a successful technical program manager? Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. Well, you’re in the right place.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

The Product Coalition

MAY 14, 2021

Market penetration strategies can be defined as an effort of increasing market share for current products or services of the firm by marketing activities. In fact, market penetration has never been an affordable strategy that might burn the company budget in a short time. So, when will companies execute market penetration strategy?

Strategy 110

Strategy Reporting Tools Technical Review Marketing 110

Dear Strategy

OCTOBER 15, 2018

Dear Strategy: “What are the strategies that a Tech Product Manager can use to predict competitive movements, innovations, and/or changes in business strategy?”. . With that said, what makes this question a little bit different is that the subject here has specifically to do with the technology space.

Technical Review 53

Technical Review Technology Strategy User Testing 53

UX Planet

FEBRUARY 1, 2024

Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement. Developing applications that cater to this large market can have a widespread positive impact. Rapid technological advancements impacting features.

Analytic Tools 94

Analytic Tools Data Visualization Research Software Reporting Tools 94

Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. This is the result of unique product positioning. Mark Frohnmayer is the Founder and CEO of Arcimoto.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Product Innovation Educators

AUGUST 14, 2023

He is convinced that product is the single most important success driver for tech companies, which is why he founded Prodify to share what he learned from being an advisor to over 50 tech companies to realize their full potential. Ben has led successful technology products for the last 25 years. He

Technical Review 100

Technical Review User Testing Vision Weak Development Team 100

bpma ProductHub

DECEMBER 28, 2017

Boston Women in Product 2017 Year in Review: By Emera Trujillo. – and positioned our organizing crew for great success in the future. Emera Trujillo is a senior product manager at MediaMath, a global technology company that is leading the movement to revolutionize traditional marketing. By the numbers.

Technical Review 170

Technical Review Events Workshop Technology 170

Intercom, Inc.

MARCH 28, 2022

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. Technology capabilities were one of the key factors of business success during the height of the COVID-19 pandemic”. This trend shows no signs of slowing down.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

Mind the Product

NOVEMBER 8, 2017

A few months ago, I was given the task of delivering a product using technology that our company had never worked with and that our team had never encountered. Our task was to deliver an extension to our core product in a technology that my current team had no expertise in. Our teams are great. Relevance to the Core Business.

Technical Review 72

Technical Review Technology Development Customer Experience 72

UX Planet

JANUARY 13, 2024

In today’s changing world of technology and digital experiences, one of the biggest challenges we face is understanding and meeting the unique expectations and behaviors of Generation Z. Millennials or Generation Y witnessed the rise of technology and were early adopters of social media and smartphones.

Research Software 91

Research Software UX Technical Review Data Visualization 91

The Product Coalition

JANUARY 27, 2024

Digital technology has inadvertently become a significant contributor to the growing carbon footprint of the tech industry. As software builders, we are uniquely positioned to influence this environmental trajectory. Utilize demos and trials for a hands-on evaluation and consult user reviews on platforms like G2 and Capterra.

Analytic Tools 137

Analytic Tools Research Software Reporting Tools Software Review 137

Alchemer Mobile

APRIL 2, 2021

While we watched brave, brilliant healthcare workers combat the pandemic on the front lines, the mobile technology used to support their efforts from home underwent massive change. Ratings and Reviews. Healthcare app ratings and and reviews were slightly lower than macro averages across both iOS and Android.

Healthcare 147

Healthcare Feedback Software Research Software User Testing 147

The Product HQ

APRIL 20, 2024

This position carries tremendous responsibility because the product’s entire lifecycle rests on the product manager’s shoulders, from ideation to launch. That said, this position demands proficiency in both technical and social areas within the role. This allows you to gain practice in using essential social skills.

B2B 52

B2B User Testing Research Software Analytic Tools 52

TechEmpower - Product Management

MARCH 4, 2024

Focusing on generative AI applications in a select few corporate functions can contribute to a significant portion of the technology's overall impact. This shift allows business to reallocate human resources to more complex and strategic roles, or eliminate those positions entirely.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

UX Planet

FEBRUARY 13, 2024

Wikipedia defines Production Artists as: “…a technical and creative position in a creative profession. The job title originated at advertising agencies , assigning what was known as paste-up work (now prepress production) to the position. The Agencies I worked for (prior to 2010), usually had what were called Production Artists.

User Testing 85

User Testing Research Software Technical Review Systems Review 85

Department of Product

MARCH 28, 2022

How to Keep on top of Trends that Matter to Product Managers Decide when to care about trends and when to sit back and watch what happens next Trends and the product lifecycle Imagine your product strategy stayed exactly the same for the next 10 years. What would happen? Because everything’s always changing.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

The Product Coalition

FEBRUARY 15, 2024

Imagine a tool that not only automates tasks but also learns, adapts, and innovates — genAI development company, a technology that is already capturing significant attention. Generative AI enables companies to innovate rapidly, adapt to market changes efficiently, and establish a leading position in their industries.

Generative AI 107

Generative AI Data Visualization Reporting Tools Research Software 107

Intercom, Inc.

DECEMBER 8, 2020

Help desk metrics are measurements that allow you to track your performance and effectively adjust your strategy to provide better customer support. It can help you identify peak times for support requests and ticket creation which can guide your hiring and tech stack decisions to ensure you continue to meet customer demands.

Onboarding KPIs 211

Onboarding KPIs Customer Feedback Data Visualization Customer Experience 211

Gainsight

MARCH 1, 2024

As we stand at the cusp of technological advancements and evolving consumer expectations, it’s imperative to glean insights from those at the forefront of driving CS forward. There are a lot of customers who can miss out on customer success due to the capacity the CS team might have. What’s changed: What hasn’t changed?

Data Visualization 59

Data Visualization Technical Review Customer Experience Customer Feedback 59

UX Planet

FEBRUARY 22, 2024

As there is no stop for the evolving technology and development, it will lead to innovations that will have an impact on giving breakthrough design solutions. User experiences become more hyper-personalized due to AI integration and machine learning into the interfaces.

Customer Experience 91

Customer Experience User Experience Artificial Inteligence UX 91

Product Management Unpacked

NOVEMBER 2, 2021

The event was organized by Energy Systems Network, an initiative of the Central Indiana Corporate Partnership, a non-profit industry consortium promoting innovation in advanced energy technology. This race has been, indeed, a very technical and special project,” he says. A most unlikely invitation. It really is a huge team effort.

Research Software 223

Research Software Systems Review Technical Review Development 223

Userpilot

JULY 4, 2023

Read on to discover how to cross the chasm and scale your technology company. There are five segments in the technology adoption lifecycle: Innovators; Early adopters; Early majority; Late majority; Laggards; Some strategies to crossing the chasm include: Create a buzz to help attract the right technology enthusiast to your product early.

Feedback Software 79

Feedback Software Analytic Tools Research Software User Testing 79