Product Talk

DECEMBER 11, 2024

It emphasizes the importance of understanding users and building, testing, and iterating quickly. These are some of the questions on the quiz that Eva and her CEO created to test employees’ understanding of Continuous Discovery Habits. Introducing Continuous Discovery Habits to Passion.io Click the image to see a larger version.

Product Research 226

Product Research Customer Experience User Testing Feedback Software 226

The Product Guy

APRIL 9, 2020

A good baseline is the DACI personality test or reflecting with your coworkers that you already have good relationships with. Hypothesis Devise basic tests that help you to quickly identify the kind of person the receiver is and how to interact with them. Over-time, you can evolve your tests to be faster and more in tune with you.

Framework 473

Framework User Testing Product Research Weak Development Team 473

UX Planet

NOVEMBER 4, 2024

Photo by UX Indonesia This ‘complete’ guide to usability testing follows an overview in my UX research methods playbook articles. Introduction If you’re responsible in some way for a digital product or system, you should be doing usability testing — whatever your sector, industry or role. Ok, that’s great for UX theory nerds.

User Testing 75

User Testing Product Research Reporting Tools Testing 75

Product Management University

OCTOBER 16, 2023

Here’s a simple example of portfolio positioning and how it makes your product positioning more strategic. If we go back to post 3 of 10 , you’ll see the ripple effect of a customer-facing portfolio vision in full swing when it’s time to craft your portfolio (and product) positioning! Let’s give it the acid test.

Positioning 147

Positioning Product Research User Friction Differentiation 147

The Product Guy

FEBRUARY 27, 2020

A risk is an uncertain event that may have both a positive or negative impact on a product. Additionally, working on the MVP would have allowed us to build, test and improve the product iteratively within the deadline. Hence, we started to add each of the requested features to our kiosk and tested the result with the passengers.

User Testing 419

User Testing Weak Development Team Product Research Customer Experience 419

The Product Guy

MARCH 19, 2025

Building Durable Products: When to Reinvent vs. Retire Some products stand the test of time, while others become bloated or irrelevant. Teams that continuously refine positioning and functionality ensure their products stay valuable instead of falling behind competitors. Market shifts determine product lifespan.

Development 195

Development User Testing Customer Feedback Customer Experience 195

Userpilot

JUNE 21, 2024

Wondering how to deliver a positive user experience to your customers? TL;DR To offer a positive user experience, you first need to understand customer needs and pain points. Usability testing techniques like guerrilla testing, card sorting, and eye tracking can help you find ways to make the product easier to use.

User Testing 111

User Testing Customer Experience Analytic Tools Research Software 111

Alchemer Mobile

NOVEMBER 13, 2024

Pilot your survey: Before launching the survey widely, test it with a small group. This reinforces a positive experience and encourages future participation in surveys. Implementing this feedback drives retention and positions them for long-term growth. A question like, “What could we have done differently?”

Customer Satisfaction 238

Customer Satisfaction Product Research Data Visualization Customer Feedback 238

Productside

APRIL 16, 2025

The Power of Influence Over Authority Another myth Guy breaks down is the idea that product managers need positional power to lead effectively. Thats why we test. When product and engineering collaboration is strong, these roles dont compete but amplify each other. In reality, the best PMs lead with influence, not title.

Engineering 177

Engineering Product Research Feedback Software Feedback Loop 177

The Product Guy

MARCH 26, 2020

This created a positive feedback loop, when more of their ideas were used, more ideas would be suggested and the more proactive they would become by contributing and brainstorming solutions. Here’s an example to showcase the process: I proposed a test that would very drastically change UX in user on-boarding to improve overall conversion.

CTO Coach 405

CTO Coach Product Research CTO User Testing 405

Product Innovation Educators

MARCH 23, 2020

” Finally, swing back into action, bring the problem into the real world, and start talking to people, testing, and prototyping. Look for positive exceptions of someone else dealing with the problem or a time when you solved the problem before. Positioning and the words you choose are very important. Rethink your goal.

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Presentation Data Visualization Product Research Books 332

Product Talk

MAY 5, 2021

When a product trio works together to develop a shared understanding of their customer, they are in a much better position to create products that customers love. When a product trio works together to develop a shared understanding of their customer, they are in a much better position to create products that customers love. Tweet This.

Product Research 334

Product Research User Friction Software Engineering Engineering 334

Roman Pichler

JULY 6, 2021

When you become a head of product, you move into a line management position. Validating solution ideas : Using, for example, product demos , usability tests, and A/B tests. Having successfully managed different products will put you in a great position to advise and support the product people who work for you.

User Testing 344

User Testing Product Research Weak Development Team Customer Experience 344

The Product Guy

AUGUST 15, 2019

However, nothing could have really prepared me for the reality of actually being in the position. Bugs come up, tests take a long time, code reviews are needed, merge conflicts occur, reviews from multiple shareholders might be required, etc. With product development, things are rarely built exactly as estimated. About Hannah Kim.

Product Management 354

Product Management Product Manager Management Management 354

Product Innovation Educators

SEPTEMBER 2, 2024

These methods are particularly useful in later stages of product development when you need to test specific concepts or refine your ideas. These quantitative methods allow product managers to make data-driven decisions about product features, pricing, and market positioning.

User Testing 280

User Testing Product Research Market Research Research Software 280

Product Talk

MARCH 16, 2022

They are interviewing to discover opportunities and they are assumption testing to discover the best solutions. Assumption testing is evaluative. And assumption testing is the best way to do that. Assumption testing is evaluative. Prototyping and A/B tests are invaluable tools in our toolbox. We need both.

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Research Software Product Research User Testing Data Visualization 313

Lenny Rachitsky

NOVEMBER 7, 2024

Shopify has found that 30% to 40% of experiments that show positive short-term results have no long-term impact. Every decision should be about building a product or service that can withstand the test of time. Initial lifts can be misleading, and some of your “losers” might actually yield unexpected long-term value.

User Testing 113

User Testing Data Visualization Customer Feedback Embedded Analytics 113

The Product Guy

MAY 30, 2019

Hypotheses are only useful if we test them (with customers), to validate or discard them. What other trends may we want to position our product along? What may help is to think about how we can test our assumptions. And we want to test these hypotheses with customers. In tomorrow’s market?

User Testing 384

User Testing Product Research Customer Experience Data Visualization 384

The Product Guy

JUNE 20, 2019

It will also allow you to test assumptions through experiments and potential beta testing (even if this is just as simple as wireframe prototype you have some users to engage with). This process will empower you to focus on the problem the client has and equip you to determine if it is something that your company should be solving.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

The Product Guy

MARCH 12, 2020

At the time of working through this process, my product had just been ‘launched’ after 2 months of private beta testing. There are a number of different options for how you write themes, but I found positive themes (user can do X) to be more helpful than the same theme framed negatively (user can’t currently do X).

User Testing 405

User Testing Customer Experience Product Research Framework 405

Userpilot

SEPTEMBER 8, 2024

Data from 99firms found that 77% of companies run A/B tests. Many companies choose Mixpanel A/B testing to run their product experiments. To help you make a decision, in this blog, we will go over the specifics of A/B tests in Mixpanel, uncover its pros and cons, and introduce you to a better alternative.

Data Visualization 105

Data Visualization User Testing Analytic Tools Feedback Software 105

The Product Guy

APRIL 23, 2019

What: What is the minimum set of features that you could build, and test that you are indeed solving the needs of the users? This should only be targeted to the main set of features, i.e., the prelim to a minimum viable and loveable product, that is necessary to be able to test and see if the the users feel like their need is being solved.

Product Research 352

Product Research User Testing Customer Experience Customer Feedback 352

UX Planet

MAY 25, 2025

Whether its through easy navigation, quick loading times, or persuasive call-to-actions, a well-optimized UX can significantly influence conversion rates, as highlighted by the insights from our User Flow and Usability Testing practices. Lets dive into some of the key tools and techniques that can elevate your UXgame.

Data Visualization 98

Data Visualization Analytic Tools UX Feedback Software 98

UX Planet

OCTOBER 24, 2024

It outlines the value the users will derive and the positive behavioral change they may experience. Assumptions : Your assumptions about users or behaviors that you want to test and validate through the research. Methods could include user interviews, surveys, usability testing, field studies, or A/B testing.

User Testing 105

User Testing Data Visualization Product Research Research Software 105

Alchemer Mobile

FEBRUARY 2, 2021

These steps are designed for even the humblest of budgets and will help not just with acquisition, but with the entire spectrum: validation, testing, engagement, retention, referrals, and revenue. The first step of any go-to-market strategy is to lock in a compelling positioning statement: Who is your app intended for?

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Lenny Rachitsky

MAY 25, 2025

How do I craft positioning that actually converts? Pricing for AI is still experimental: Seat, usage, and “AI worker” models each need live tests; don’t assume a one-size-fits-all SaaS formula. What you will learn: Why do most marketing playbooks often fail, and what’s a better way?

Analytic Tools 87

Analytic Tools User Testing ChatGPT Marketing 87

Product Talk

FEBRUARY 16, 2022

When we only hold the engineer accountable, it puts that engineer in a position where they have to prioritize feasibility above everything else. Both product managers and engineers are more than capable of creating the types of mockups we tend to create for assumption tests. That’s not collaboration.

Product Research 317

Product Research Engineering Webinar Testing 317

Product Talk

JUNE 19, 2024

My advice in this article may not stand the test of time. I recommend teams conduct story-based customer interviews to discover opportunities and run assumption testing to discover the right solutions. We test desirability, usability, feasibility, usability, and ethical assumptions. We aren’t overly positive about everything.

Generative AI 334

Generative AI Product Research Feedback Software Analytic Tools 334

Product Talk

OCTOBER 25, 2023

He asked the community how to determine when a trio should run through the entire pattern of identifying and testing assumptions vs. building something quickly to learn. Trevor turned to the CDH community to get their take on identifying and testing assumptions vs. building to learn.

Leadership 334

Leadership Product Research Reporting Tools Feedback Software 334

Intercom, Inc.

OCTOBER 13, 2020

This is what you want to design for – you can ship a first version with machine learning that’s not amazing, but it doesn’t really damage the end user experience, because the design makes the cost of false positives relatively low. What was the cost of a false positive going to be? Would end users be glad to see the bot?

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

Alchemer Mobile

FEBRUARY 10, 2022

UK: In more than 50 percent of tests, the app store version that won in the UK was different from the winner in the US. Deploy frequent app updates (and test, test, test). Make use of this and test new strategies. Chances are you won’t get this right the first time anyway, so play around and A/B test everything.

Feedback Software 246

Feedback Software User Testing Marketing Strategy 246

Product Innovation Educators

DECEMBER 6, 2021

Copy and paste the parts that are great and fix the places where the customer experiences pain and is not in a positive emotional state. Test your ideas: Prototype and test. Copy and paste the parts that are great and fix the places where the customer experiences pain and is not in a positive emotional state.

Customer Experience 257

Customer Experience User Testing User Friction Research Software 257

Userpilot

OCTOBER 3, 2024

Next, you need to tally up the number of positive ratings. You can calculate it by dividing the number of positive responses by the total number of respondents and multiplying by 100. This positive word of mouth can significantly boost your reputation, giving your business a competitive advantage. Did you know? Customers are 5.1

User Testing 105

User Testing Product Research Data Visualization Customer Experience 105

Product Innovation Educators

SEPTEMBER 25, 2023

I found myself in a position that many people may find themselves in—you’re in a rush and trying to clean your teeth and flossing is just taking too long. We showed her diagrams and prototypes, and she guided us on a long journey of testing and iteration. I thought there had to be a way to make this go quicker.

User Testing 319

User Testing Product Research Customer Experience Customer Feedback 319

UX Planet

MAY 27, 2025

That means constantly testing new features, listening to feedback and improving the user experience. Heres how itworks: Micro-Moments of Delight: Little animations, congratulatory messages and progress bars that celebrate winslike building an emergency fund or paying off debtspark positive feelings that boost satisfaction andloyalty.

Finance 98

Finance Research Software Feedback Software Analytic Tools 98