The Product Coalition

JUNE 22, 2023

Economies are at the cusp of moving beyond being cashless, to what’s next. Even more enticing is the ability to capture customers across partners, for example, what if King Arthur flour could follow you from their site into the supermarket, with relevant offers at check out? The consumer is motivating all of this.

Finance 107

Finance Banking User Testing Onboarding KPIs 107

ProductPlan

MARCH 13, 2024

By working together and being transparent, product and engineering will see each other as partners seeking to achieve the same goals. As the Head of Product at ProductPlan, I spend a lot of time talking to product teams and learning about their experiences throughout the product development process.

Technical Review 98

Technical Review Data Visualization Customer Experience Product Research 98

bpma ProductHub

APRIL 3, 2017

Ellen is an Agile Product Coach and President of EBG Consulting focused on achieving product agility through the convergence of product management, agile/lean principles, and organizational learning. A business partner might be more focused on the market, revenue, or competitive position. He was never one to ramble on.

Research Software 150

Research Software Customer Experience Product Research Agile 150

The Product Coalition

OCTOBER 1, 2022

It’s how to communicate to developers what to build. As I’m skeptical of a ‘one size fits all’ approach, what I can offer is a worst practice. What could go wrong here? My partner in crime, the system architect, agreed. So I checked in with the team, what’s with the feature? A delightfully frustrating failure.

Information 129

Information Development Customer Experience Product Management 129

The Product Coalition

FEBRUARY 14, 2023

What is a Metric? What is an Insight? A typical pattern is: Based upon [metrics pattern] , if we take [this action] , the expected benefit will be [suggested outcome]. . ✅ It is a pattern ✅ It reveals an action that could be taken towards some business goal What are these patterns? A metric is a anything you measure.

Data Visualization 140

Data Visualization Customer Feedback KPI Customer Experience 140

Agile Velocity

AUGUST 18, 2021

As teams learn how to work in new ways during an Agile transformation, an organization may consider adopting Agile values in departments outside of IT to support the initiative. In an Agile Uprising Podcast Agile and HR – BFF’s? Peer round tables are based on the following beliefs from the Agile HR manifesto : .

Agile 94

Agile Software Review Feedback Software Product Research 94

Agile Velocity

SEPTEMBER 17, 2020

The leaders and change agents we meet are eager to ensure their Agile transformation avoids hitting rocks or running aground. We aim to address those obstacles in this article by offering three Agile transformation OKRs (Objectives and Key Results) for you to consider. The First Agile transformation OKR – “Leader Engagement”.

Agile 119

Agile Customer Experience Leadership Feedback Software 119

The Product Coalition

JULY 16, 2023

I wanted the entire sales team to know that they have a good product that is worth fighting for, and I wanted them to have confidence in me as their partner in getting business results. Add to that the agile revolution, which yanked product managers deep into the execution ( preparing a sprint every other week requires a lot of work!

Strategy 138

Strategy Product Management Product Manager Management 138

Agile Velocity

DECEMBER 10, 2019

Presenter: Enterprise Agility Coach Richard Dolman. Starting, sustaining, and managing an Agile transformation is a complicated journey. Having a trusted partner, who has the experience and insights, can help navigate the uncertainty and clear the path for success. Ideas for mapping your own Path to Agility ®.

Webinar 83

Webinar Agile Enterprise Presentation 83

Product Management Unpacked

MAY 26, 2020

Ever wonder what it’s like to be a product manager for a leading healthcare provider and insurer in the middle of a world health pandemic? A look into healthcare product management in the time of Coronavirus. Meet Claire Marcus, senior product manager at UPMC Health Plan. Our entire department is reorienting around how we support telehealth.

Technical Advisors 160

Technical Advisors Healthcare User Testing Customer Experience 160

Centercode

OCTOBER 23, 2020

But first, What Makes a Perfected Product? A perfected product is one that meets its design requirements , provides an amazing user experience , exceeds customer expectations , and blows revenue forecasts out of the water. A recent study showed that partnering with Centercode increased engineering efficiency by 10%.

Feedback Software 80

Feedback Software Reporting Tools User Testing Technical Review 80

UX Planet

MARCH 7, 2024

Why Design Ops Is a Bottleneck for Many Organizations — And How to Break Through Imagine investing heavily in assembling an elite in-house design team, only to watch your project timelines stretch and budgets bloat, all while the quality of output struggles to meet expectations.

Feedback Software 52

Feedback Software Research Software Customer Experience Customer Feedback 52

The Product Coalition

NOVEMBER 13, 2023

At some point, the results you expected and even produced in the past aren’t replicating. On one hand, that’s expected in a rough market, but is that really the root cause? You add features, you replace salespeople, but it doesn’t help. You blame the market, but often that’s just overlooking the real problem.

Product Strategy 118

Product Strategy Strategy User Testing Weak Development Team 118

Split

JUNE 23, 2022

Expectations for intuitive, engaging experiences are greater than ever, and product development teams are feeling the pressure to deliver. At Split, we partner with some of the most forward-leaning product development teams around the world. This is what progressive delivery looks like. It’s time to move forward fearlessly.

Analytic Tools 87

Analytic Tools Reporting Tools Data Visualization Banking 87

Mind the Product

JUNE 17, 2019

Empower Your Teams if you Want to be Truly Agile. Agile and Lean are both experiencing this at the moment, as they have been oversold as the solution to too many problems. Agile and Lean are not inherently poor or incorrect, rather they’re being used to solve problems they weren’t designed for.

Data Visualization 195

Data Visualization Product Research Analytic Tools User Testing 195

The Product Coalition

DECEMBER 4, 2023

At some point, the results you expected and even produced in the past aren’t replicating. On one hand, that’s expected in a rough market, but is that really the root cause? You add features, you replace salespeople, but it doesn’t help. You blame the market, but often that’s just overlooking the real problem.

Product Strategy 107

Product Strategy Strategy User Testing Weak Development Team 107

UX Studio

JUNE 30, 2023

A website that reflects their brand and meets the expectations of their target audience is just an example. Los Angeles, CA $50 – $99 / hr Website Design, Branding, Development, Competitive Analysis, Market Research, Brand Strategy, Graphic Design What should you know about the top web designers in California, USA?

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Agile Velocity

JUNE 23, 2020

What Does An Agile Coach Do? Learn more about utilizing an Agile coach for a successful transformation. Learn more about utilizing an Agile coach for a successful transformation. The same is true for Agile Velocity (AV) Coaches. Agile Coaching to Levels. Agile Coaching For Growth and Results.

Agile 61

Agile Customer Satisfaction Framework Leadership 61

freshtrax

JULY 21, 2021

we would expect an explicit request to clearly be made. When we work with Japanese clients, they don’t necessarily see us as a 100% Japanese company and so we have found that they appreciate us being transparent and working together as partners. Here are 4 tips that we have followed to maximize team efforts and communication: 1.

Workshop 105

Workshop Data Visualization Document Agile 105

Ronke PM

JUNE 21, 2023

Above all, we need to understand the ideas and viewpoints of our diverse partner team members. Attending meetings with existing customers and their customer success or relationship management representatives helps gauge their satisfaction and identify any gaps between expectations and the product's performance.

Technical Review 52

Technical Review Product Management Product Manager Customer Feedback 52

Gainsight

SEPTEMBER 21, 2020

As company expectations rise, many expect to see a shorter time to value as finance departments scrutinize budgets to weather the recent unpredictability. COVID-19 has impacted businesses in innumerable ways. At Gainsight, we pride ourselves in using data to make better decisions for our customers and the community.

Reporting Tools 75

Reporting Tools Customer Experience Data Visualization Feedback Software 75

Gainsight

OCTOBER 19, 2023

If this past year has shown us anything, it’s that companies with the most agility and a strong focus on the customer are the ones that are poised to thrive in a constantly shifting and uncertain economy. But what does this evolution actually look like in the real world? So what did we learn? To start, here’s the TL;DR.

User Testing 52

User Testing Research Software Reporting Tools Product Research 52

ProductPlan

AUGUST 4, 2020

Without setting goals, we have don’t know what we’re trying to accomplish and have no real way to measure success. In the world of Agile, every sprint has goals. These sprint goals make it clear to the entire team what the objective of each sprint is. So what better measure than how close they came to meeting it?

Weak Development Team 109

Weak Development Team Agile Leadership Customer Experience 109

Agile Velocity

FEBRUARY 15, 2019

I’ve found most executives genuinely want to know, “How do I help our Agile transformation?” Becoming an agile company is new for leaders and teams. Yet, leaders are often left out while teams get the lion’s share of the attention from Agile coaches. the partner they choose to provide Agile coaches or Agile consultants).

Agile 46

Agile White Paper Leadership Framework 46

Gainsight

SEPTEMBER 8, 2021

That team of your in-house, expert thought partners is called Customer Success Operations. Exactly how much are you expecting this superhero to do, personally ? What about systems administration? But, then, organizations find that the baseline impact of simply having a CS team eventually plateaus–your NRR stagnates.

Reporting Tools 105

Reporting Tools Data Visualization Analytic Tools Marketing 105

Agile Velocity

AUGUST 29, 2023

Instead of prioritizing by unfounded estimates, it’s time to review backlogs on a regular basis and have conversations about value and what can be delivered in shorter timeframes. Subscribe to our blog and YouTube to keep updated on the latest news and information related to leadership and organizational agility.

Leadership 71

Leadership Customer Experience ChatGPT Technical Review 71

Agile Velocity

FEBRUARY 15, 2019

I’ve found most executives genuinely want to know, “How do I help our Agile transformation?” Becoming an agile company is new for leaders and teams. Yet, leaders are often left out while teams get the lion’s share of the attention from Agile coaches. the partner they choose to provide Agile coaches or Agile consultants).

Agile 40

Agile White Paper Leadership Framework 40

Mind the Product

JUNE 19, 2017

Oh, it’s for a big deal of Laura’s which she expects to close this quarter…”. Judging by what product managers have told us , my guess is that it sounds familiar to a good chunk of you reading this. What do I mean by “people who don’t know better”? Having a captive audience eager to learn about the product is red meat to me.

Weak Development Team 150

Weak Development Team Roadmap User Testing Customer Experience 150

The Product Coalition

APRIL 1, 2020

Remote Agile (Part 3): Mastering Zoom TL; DR: Mastering Zoom?—?Remote Remote Agile (Part 3) In this third post of the Remote Agile series, we address the tool at the heart of working with a distributed team as a Scrum Master, Agile Coach, or Product Owner: Zoom. Let’s have a look at what mastering Zoom is all about.

Agile 60

Agile Messaging Customer Experience Download 60

UX Studio: Product Management

OCTOBER 2, 2023

To help you find the perfect web design partner more easily, we’ve compiled a list of the top 9 digital design agencies that are leading the way in redefining digital experiences. Our journey has led us to partner with startups and enterprises in more than 250 projects worldwide. Looking to streamline your search?

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Modus Create

AUGUST 31, 2021

To know which project management tool your team should consider, you need to understand what collaboration challenges you are experiencing. As a digital transformation partner, Modus Create has introduced various organizations to Agile collaboration. What makes Trello so popular is its simplicity. Is it work tracking?

Feedback Software 93

Feedback Software Reporting Tools Customer Experience Software Review 93

Gainsight

SEPTEMBER 27, 2023

But how do we figure out what’s really going on with our customers, and more importantly, how do we build a health score that helps us deliver on our business objectives? Talk to your customers as often as possible to find out how they’re doing and what they need. Here are some of the key takeaways from the webinar.

Onboarding KPIs 52

Onboarding KPIs Webinar Customer Experience Data Visualization 52

Atomic Spin PM

JUNE 19, 2019

Custom software services contracts should call out the promises you and your partner make to each other. The contract should also define who will be responsible, and to what degree, if certain issues arise. This post focuses on warranties, indemnifications, and liability: Warranties – What can you expect your partner to guarantee?

Software Developers 40

Software Developers Software Development Software Review Research Software 40

The Product HQ

FEBRUARY 1, 2023

Stakeholder and Partner Management Stakeholder and partner management entails managing and maintaining relationships with vendors, suppliers, and contractors. They also partner with business stakeholders to prioritize tasks and roadmaps while achieving organizational objectives. Well, you’re in the right place.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

Alchemer Mobile

OCTOBER 2, 2018

Tell us a little bit more about what you do. And when I was looking for my next gig, I kind of felt like, you know, product management, super passionate about it, but what is like the next frontier for me personally in my career? But that’s sort of what got me into this gig. Transcription. Veronica: Hi, everybody.

Customer Experience 145

Customer Experience User Testing Customer Feedback Product Research 145

ProductPlan

JUNE 11, 2019

The problem with outcome-based roadmaps comes when the desired outcomes don’t actually accomplish what companies hoped they would achieve. In reality, they end up with outcomes that fall short of expectations. Without knowing precisely what target you are trying to hit, your chances of actually hitting it are slim.”.

Roadmap 79

Roadmap Weak Development Team User Testing Product Research 79

Mironov Consulting

FEBRUARY 12, 2022

A Quick-and-Dirty Tabulation with Optional Color Coding Applying some Agile 101, it’s handy to understand a problem before we start fixing things.  Perhaps  We look at their chock-a-block schedules, and talk about the struggle to address important things when faced with 7+ hours/day of meetings.  We

Software Review 134

Software Review Weak Development Team Customer Experience Reporting Tools 134