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When Strategy Breaks: How AI Helps Product Teams Prioritize, Plan, and Adapt

The Product Guy

Most roadmaps do not fail from bad ideas. They fail when hidden assumptions go untested and planning becomes guesswork. Product leaders today are expected to respond to shifting priorities, cross-functional pressures, and market instability without losing focus. That is why the second article in our Product + AI: The 8 Zones of Impact series turns to a core leadership challenge: strategy and planning.

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The UX Murderbot: Humans are idiots

UX Planet

In product design, the biggest enemy isn’t complex code, but the arrogant conviction that “users aren’t stupid” Today, I want to talk about a line that’s been rattling around in my head for a while. It’s from the Apple TV series, “Murderbot,” where the main character, a security cyborg, says: “I am a Security Unit. Or SEC Unit. I was built to protect and obey humans.

UX
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Ruthless Prioritization: Drew Falkman on How Agile Teams Really Move Faster

The Product Guy

Too many agile teams mistake movement for momentum. Backlogs get longer, everyone is busy, but the product is not moving forward. In this episode, Drew Falkman (Principal at Moves The Needle) explains why unordered work quietly slows teams down and how simple, ruthless prioritization can unlock real progress without adding unnecessary process. What You’ll Learn: Prioritization Gaps : Why unordered backlogs quietly stall progress and how to fix them fast Structure in Agile : How prioritizat

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From Traction to Scale: Five Lessons for Early-Stage Product Teams

Innovatemap

When your product starts gaining traction, it’s easy to think you’ve made it. But what comes next, scaling the right way, is where many early-stage teams get stuck. Innovatemap partnered with HearstLab for a lunch and learn in NYC where Jake Trowbridge and Ashley King joined Tamara Zubatiy , CEO and Co-founder at Barometer , to share what it really takes to turn momentum into a product that scales.

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Airflow Best Practices for ETL/ELT Pipelines

Speaker: Kenten Danas, Senior Manager, Developer Relations

ETL and ELT are some of the most common data engineering use cases, but can come with challenges like scaling, connectivity to other systems, and dynamically adapting to changing data sources. Airflow is specifically designed for moving and transforming data in ETL/ELT pipelines, and new features in Airflow 3.0 like assets, backfills, and event-driven scheduling make orchestrating ETL/ELT pipelines easier than ever!

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Why manual feedback workflows are costing you time (and customers)

Alchemer Mobile

Every product launch, service ticket, and update is under the microscope of customer scrutiny. And customers are telling you how they feel at every step. The challenge? Turning that feedback into fast, meaningful action. Many tech companies do a great job collecting feedback. They drop in-app prompts, run NPS surveys, and follow up with customers after support interactions.

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9 Must-Have Product Management Features

The Product Manager

So, you're after serious enterprise product management firepower. Let’s talk features—idea management, team workflows, roadmapping—the good stuff that keeps your product sharp and your team in sync. The post 9 Must-Have Product Management Features appeared first on The Product Manager.

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Start from Consensus to Build Better Products

The Product Guy

Building the right product starts before design or development. It begins with consensus, aligning customers and internal teams around a shared goal. In this episode of How I PM, Patrick Hoffman, building products at Meta, shares how early alignment creates momentum and shared ownership. Consensus starts with customers. Understand the needs of different segments and focus where you can have the most impact.

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From Traction to Scale: Five Lessons for Early-Stage Product Teams

Innovatemap

When your product starts gaining traction, it’s easy to think you’ve made it. But what comes next, scaling the right way, is where many early-stage teams get stuck. Innovatemap partnered with HearstLab for a lunch and learn in NYC where Jake Trowbridge and Ashley King joined Tamara  Zubatiy , CEO and Co-founder at Barometer , to share what it really takes to turn momentum into a product that scales.

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Ravi Mehta’s AI Strategy Surveys: Build AI That Fits, Flows, and Wins

Usersnap

If your AI strategy feels like it’s solving everything except what matters , you’re not alone. Product teams often fall into one of two traps: overbuilding tech that doesn’t connect with users or blindly plugging in AI hoping for magic. What if there were a better way to evaluate where AI fits , when it flows, and how to make it matter? That’s where Ravi Mehta’s AI strategy approach comes in and why we built a set of three practical Usersnap survey templates to help you apply his thinking.

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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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Vibe Coding Into the Gale

Tyner Blain

Vibe coding, as a faster way to tell people what to build is penny-wise, but pound-foolish. Too many people are latching onto a “show don’t tell” metaphor for making it easier and faster to tell their teams what to build. The same forces which make this possible are making this foolish at the same time. We are in uncharted waters, sailing into the storm of an uncertain future.

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The One Interview Question That Reveals a Candidate’s True Fit

The Product Guy

Hiring a product manager is never just about skills. The right hire will fit your team’s goals, mindset, and way of working. In this episode, we look at one powerful interview question that goes beyond experience to uncover how a candidate thinks, decides, and adapts. This is not about catching someone off guard. It is about getting to the root of whether they can succeed in your environment and bring real value to your team.

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Top customer experience (CX) influencers in software and tech you should follow 

Alchemer Mobile

In the fast-paced world of software and tech, customer experience (CX) is what sets your brand apart—or leaves it behind. Whether you’re building your first product or scaling a full platform, keeping pace with CX trends is a must. Luckily, there are experts out there who lead the way. These CX thinkers bring fresh ideas, proven strategies, and a shared obsession with making every customer moment count.

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Win/Loss Rates for Enterprise SaaS: The 2025 Reality Check

DevelopmentCorporate

In the high-stakes world of enterprise SaaS, founders obsess over pipeline: number of demos booked, proof-of-concepts launched, and proposals sent. But there’s one metric that quietly determines whether your forecasts, runway, and board updates hold water — your win/loss rate. The problem? Reliable, recent, and comparable win/loss benchmarks are scarce.

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Data Talks, CFOs Listen: Why Analytics Are Key To Better Spend Management

Speaker: Claire Grosjean, Global Finance & Operations Executive

Finance teams are drowning in data—but is it actually helping them spend smarter? Without the right approach, excess spending, inefficiencies, and missed opportunities continue to drain profitability. While analytics offers powerful insights, financial intelligence requires more than just numbers—it takes the right blend of automation, strategy, and human expertise.

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I Opened My Credit Card App While on a Call, & This UX Surprised Me

UX Planet

A simple, perfectly timed design decision that every UX designer should learn from A few days ago, I opened my finance app to check my card details. Nothing unusual about that. Except this time, I was already on a call. The moment the app loaded, a bright yellow banner appeared across the top of the screen: We’re not calling you If the caller says they’re from Robinhood, they’re not — hang up.

UX
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The secret to boosting your AI adoption? A culture of experimentation

Modus Create

The secret to boosting your AI adoption? A culture of experimentation By Wesley Fuchter Posted in Product Development Published on: August 11, 2025 Last update: August 11, 2025 In a world racing toward AI maturity , most companies are still stuck at the starting line. This is not for lack of interest or tools, but because traditional processes demand certainty and control where only exploration and learning are effective.

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The Best Roles Don’t Get Posted. They Get Introduced.

The Product Guy

The best PMs I know aren’t struggling with skills. They’re struggling with access. After years of quietly helping product people land roles through personal introductions, I decided to see if there was a way I could help even more. That’s why, for years, I’ve helped product people quietly land new roles through personal introductions. From early-career PMs to VPs and CPOs, one conversation at a time.

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An exclusive inside look at GPT-5

Lenny Rachitsky

Why is this in your inbox? Because How I AI , hosted by Claire Vo, is part of the Lenny’s Podcast Network. Every Monday, we share a 30- to 45-minute episode with a new guest demoing a practical, impactful way they’ve learned to use AI in their work or life. No pontificating—just specific and actionable advice. Prefer to skip future episode drops?

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Win/Loss Rates for Pre-Seed and Seed-Stage Enterprise SaaS: The 2025 Reality Check

DevelopmentCorporate

In the high-stakes world of enterprise SaaS, founders obsess over pipeline: number of demos booked, proof-of-concepts launched, and proposals sent. But there’s one metric that quietly determines whether your forecasts, runway, and board updates hold water — your win/loss rate. The problem? Reliable, recent, and comparable win/loss benchmarks are scarce.

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Announcing The AI Agent Blueprint

Intercom, Inc.

AI Agents are reshaping how businesses deliver service, earn loyalty, and create measurable value. Very soon, we believe AI Agents will handle the majority of customer service – and eventually, every customer interaction. Human teams won’t disappear, but their roles will evolve from answering questions to analyzing performance, improving systems, and designing better customer experiences.

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Designing Beyond the Median Mind

UX Planet

Sitemap Open in app Sign up Sign in Medium Logo Write Sign up Sign in UX Planet · Follow publication UX Planet is a one-stop resource for everything related to user experience. Follow publication Member-only story Designing Beyond the Median Mind How neurodivergent people’s daily battle reveals the UX gaps we should’ve closed long ago. Vadym Grin 7 min read · 16 hours ago -- Share The crisis starts on Alexanderplatz.

B2C
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How ChatGPT accidentally became the fastest-growing product in history | Nick Turley (Head of ChatGPT at OpenAI)

Lenny Rachitsky

Listen now: YouTube // Apple // Spotify Brought to you by: Orkes —The enterprise platform for reliable applications and agentic workflows Vanta —Automate compliance. Simplify security. PostHog —How developers build successful products Nick Turley is Head of ChatGPT, the fastest-growing product in history, with 700 million weekly active users (10% of the world’s population).

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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Why Customer Success Is Critical to Revenue Growth in 2025 and Beyond

Gainsight

The SaaS industry is undergoing a profound transformation. While new customer acquisition has long been the centerpiece of growth strategies, the rising cost of acquisition and an increased focus on profitability are shifting the spotlight to renewals and expansions within the existing customer base. In this new landscape, Customer Success (CS) is no longer just about guiding customers toward their goals—it’s becoming a core driver of revenue.

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Why Deals Are Lost at Each Sales Stage — A Guide for Pre-Seed & Seed Stage SaaS CEOs

DevelopmentCorporate

Winning enterprise software deals is a high-stakes challenge for pre-seed and seed-stage SaaS CEOs. This guide breaks down why deals are lost at each stage of the sales cycle — from discovery to contract — and shows how win/loss analysis can turn lost opportunities into repeatable wins. The post Why Deals Are Lost at Each Sales Stage — A Guide for Pre-Seed & Seed Stage SaaS CEOs appeared first on Development Corporate.

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Speed wins: How real-time feedback routing drives retail loyalty

Alchemer Mobile

Whether it’s a missed grocery delivery, an out-of-stock notification, or a clunky return process, today’s shoppers aren’t just giving feedback—they’re watching how fast you respond. And that response window? It’s shrinking. According to recent research, 90% of customers expect a resolution in 10 minutes or less. In the world of grocery, e-commerce, and auto retail, slow feedback handling isn’t just a CX problem—it’s a loyalty killer.

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I watched my 10 year old nephew use an app. It broke my UX-trained brain.

UX Planet

Sitemap Open in app Sign up Sign in Medium Logo Write Sign up Sign in Mastodon UX Planet · Follow publication UX Planet is a one-stop resource for everything related to user experience. Follow publication Member-only story I watched my 10 year old nephew use an app. It broke my UX-trained brain. He ignored every rule I thought I knew, and it was a wake-up call for anyone designing software today.

UX
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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

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ONE THING on Bad Ideas On Purpose

Product Culture

When leading a stakeholder meeting, consider starting with an intentionally flawed idea. Invite the group to evaluate it dispassionately and agree on why it doesn’t work. Subscribe to my weekly Nano-letter: Sign Up While the idea may seem silly, it establishes clear decision criteria and sets an example of constructive ways to evaluate ideas. It also sets the tone: respectful critique, critical thinking, and open debate are welcome for the rest of the session.

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Agentic AI and Customer Success: Redefining the Journey

Gainsight

In the land of customer success (CS), it often feels like we’re navigating through a world as complex and enchanting as Oz itself. For those of us who work to create exceptional customer experiences, we know what it feels like to be stretched thin—like Elphaba from Wicked , a misunderstood and underestimated figure who secretly holds all the magic to transform the future.

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If You’re Still Leading This Way, You’re Falling Behind

Business of Software Conference

Business today looks nothing like it did 20 years ago. Old ways of doing things just don’t work in a world where AI is changing everything, customers expect more than ever, and workplaces have been flipped upside down by things like COVID. Big companies have been overtaken by small, fast-moving startups and technology keeps changing the game. So how do you lead in this new world?