Lenny Rachitsky

FEBRUARY 2, 2025

Starting as a snowboard shop in 2004, Shopify has become the leading commerce platform by consistently approaching problems differently. Don’t shy away from providing tough feedback that challenges them to aim higher. e-commerce.

Leadership 65

Leadership User Testing Customer Experience Vision 65

Userpilot

MAY 30, 2024

Eric Ries’ approach emphasizes iterative product development, validated learning, and a focus on customer feedback. After studying at Yale University, Eric began his career as a Senior Software Engineer at There.com. After studying at Yale University, Eric began his career as a Senior Software Engineer at There.com.

Webinar 105

Webinar Books Data Visualization Feedback Software 105

The Product Coalition

SEPTEMBER 14, 2020

Many organizations erroneously define their products by taking a technology perspective. They consider the product’s underlying technologies, components, and tools and call a logical grouping of them a “product.” Alan Cooper’s prescient book, The Inmates are Running the Asylum , was a wake-up call back in 2004.

Product Research 113

Product Research Customer Communications Reporting Tools Research Software 113

Product Innovation Educators

FEBRUARY 22, 2021

Amazon operates at a scale that often can’t be supported by any commercial solutions, so they have to create solutions themselves. At these meetings, a leader of the customer service group brought forward a customer problem that Amazon didn’t have a good solution for. Frugality—constraints breed innovation.

Customer Feedback 215

Customer Feedback User Testing Product Management Product Manager 215

The Product Coalition

APRIL 11, 2018

To name a few common ones: Growth PMs (great for driving small, iterative improvements on a key metric); Design Thinking PMs (great for major overhauls or launching new products); Platform PMs (great for projects where every decision has deep implications for years to come). I always appreciate candid feedback as well, but keep it civil.

Weak Development Team 124

Weak Development Team Product Management Product Manager Analytic Tools 124

Mind the Product

DECEMBER 2, 2016

They’re confusing to use, painstakingly slow, less secure than the alternatives, and aren’t even the best solution for consumers.” The companies’ solution had been decided behind closed doors, but if they had been listening to their customers, they would have realized that the 10 second processing time was a deal breaker. billion. “My

User Testing 70

User Testing Customer Feedback Customer Experience Feedback Software 70

The Product Coalition

MAY 27, 2020

“ Christiaan : A friend of mine started a software company. He sold solutions, I developed them. It resonated strongly with my beliefs about personal autonomy and all my prior training as a psychologist.” “ Barry : Failed software development projects. I was responsible for managing software development projects.

Agile 78

Agile Feedback Software Research Software User Testing 78

Mixpanel

JUNE 3, 2019

MAU, or Mobile Apps Unlocked, is a gathering of 2,500+ leaders from top mobile brands around the world that takes place every spring in Las Vegas. Mixpanel was one of the first tools the team purchased in their very early days, and has been a required training during new hire onboarding ever since.

Data Visualization 69

Data Visualization Analytic Tools Information Feedback Software 69

Product Talk

FEBRUARY 8, 2017

Instead, product teams are experimenting their way to viable solutions. We are putting our customers first, taking the time to discover unmet needs, and developing solutions that address those needs. Putting Discovery Practices Into Context: The Opportunity Solution Tree [21:32]. OKRs and Design Sprints [12:12]. Windows ME.

Product Research 100

Product Research Research Software User Testing Reporting Tools 100

Johanna Rothman

APRIL 6, 2022

That's about the feedback cycles they need. Software product development is learning. I want to make progress on “everything,” but I don't want to interrupt myself with multitasking. When I use a short timebox, I can focus and finish. I used to recommend that teams use 1- or 2-week timeboxes up until about the early 2000s.

Document 107

Document Agile Demo Software Review 107

ProductPlan

SEPTEMBER 26, 2019

It’s such an incredibly important and useful tool in the product development process. While some nuggets of wisdom might continue to pop up, it’s generally a game of diminishing feedback returns. It also indicates that feedback that can shape the final product is actively sought out and appreciated.

Feedback Software 56

Feedback Software User Testing Product Research Customer Feedback 56

Modus Create

APRIL 24, 2024

Your teams are a treasure trove of knowledge, documenting their work across various tools: they write procedures in Word files on Google Drive, save PowerPoint presentations in SharePoint, and export Jira reports into Excel workbooks. Have you ever calculated the time spent searching for information across all these platforms?

Data Visualization 52

Data Visualization Analytic Tools Research Software Reporting Tools 52

UX Planet

FEBRUARY 26, 2024

Conducting an audit of a web app or a mobile app ( generally an heuristic analysis ) B. Following a prompt that requires producing a certain type of deliverables/artifacts generally related to the design or redesign of a web app or a mobile app. A total of 9 threads were selected for analysis.

User Testing 98

User Testing Research Software Data Visualization Feedback Software 98

ProductPlan

NOVEMBER 19, 2019

You’re a product manager working for a software startup, and you’ve come up with an idea for a new app. The investors are so enthusiastic about the app’s potential that they greenlight all of the funding your team will need to develop it. Air America, an outlet for liberal talk radio, launched in 2004.

User Testing 61

User Testing Research Software Feedback Software Software Review 61

The Product Coalition

DECEMBER 8, 2019

The team must agree to standards, guidelines, and be open to feedback. Christina Wodtke Many people do not do something as simple as asking for feedback and exchanging ideas with their professional teammates. It seems obvious but you should always seek constructive feedback. Note that feedback can become problematic, though.

Vision 148

Vision Product Research Construction Feedback Software 148

freshtrax

AUGUST 6, 2019

We have grown so much since our humble beginning in 2004, from providing design services for small businesses to now helping companies bridge the gap between Japan and America through design. From ideation to creation to user testing, the group brought ideas to life and made finding solutions more clear. ?Related btrax is 15!

User Testing 81

User Testing Customer Experience Naming Customer Feedback 81

Mixpanel

JUNE 3, 2019

MAU, or Mobile Apps Unlocked, is a gathering of 2,500+ leaders from top mobile brands around the world that takes place every spring in Las Vegas. Mixpanel was one of the first tools the team purchased in their very early days, and has been a required training during new hire onboarding ever since.

Data Visualization 40

Data Visualization Information Analytic Tools Feedback Software 40

Sachin Rekhi

MAY 18, 2022

But by 2004, Jeff Bezos had become increasingly frustrated with the lack of productivity he felt from the exec meetings he held with product teams. In 2004, Bezos and team came across an essay by Edward Tufte , a Yale professor who is an authority on the visualization of information. Get used to it."

Weak Development Team 202

Weak Development Team Data Visualization Software Review User Testing 202

Mind the Product

MARCH 7, 2017

Or “ How to Manage Software Development in Teams who Think Nothing Like you “ Product management has two diversity problems. Consider a Thai software engineer who got offended by a Russian-American engineer’s comment on his pull request and then refused to work with him ever again. 2: Abandon Leadership Colonialism.

Weak Development Team 168

Weak Development Team Product Management Product Manager Management 168

The Product Coalition

APRIL 6, 2020

Google, still just a scale-up in 2001, managed to come out stronger from the dot com bust and made a successful IPO in 2004. If you’ve been reading my articles in the past you know the system I’m alluding to?—? Sign up here for a chance to get a free copy and submit feedback. Facebook emerged stronger from the 2008 recession.

Customer Experience 86

Customer Experience Development Team Review Systems Review Workshop 86

Business of Software Conference

MARCH 24, 2021

Jason Fried is co-founder of Basecamp, a private company based in Chicago that builds the best web tools possible with the least number of features necessary. We’re best known for our product Basecamp which is a project management and collaboration tool We just launched a new thing called Hey recently which is a brand new email service.

Feedback Software 40

Feedback Software Research Software Product Research User Testing 40

Atomic Spin PM

JUNE 22, 2019

Are you a software designer or developer looking to connect with others in West Michigan? How about an owner of a software consultancy who would like some exposure to potential new employees? Maybe you lead a department of software designers and developers and would like to expose them to new ideas? What SoftwareGR Does.

Software Review 40

Software Review Artificial Inteligence Feedback Software Technical Review 40

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Business of Software Conference

FEBRUARY 10, 2020

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Isa Watson (Founder/CEO, Squad by Envested) – Making Workplaces Work For Humans from Business of Software Conference. So, I run a software company based in New York City. Unsubscribe anytime. Transcript.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40

UX Planet

JANUARY 13, 2025

Perhaps it was a product with such a beautiful design that it brought a big smile to your face or an app that showed up to predict every move you took. How Your Brain Processes Emotions The limbic system of your brain is the emotional motor that drives your responses. What made it special? Emotional design is theanswer. The outcome?

Feedback Software 98

Feedback Software User Testing Data Visualization Customer Experience 98

The Product Coalition

OCTOBER 9, 2018

Network effects and Feedback loops?—?the Betamax was the better technology and Sony had first mover advantage. What I had witnessed was a platform based network effect kicked off by a small advantage. The small advantage was then accentuated by a positive feedback loop. a VCR) in the home. What happened?

Product Research 60

Product Research Feedback Loop Feedback Software User Testing 60