The Product Cafe

MARCH 22, 2023

Marty Cagan in the 2008 SVGP blog said - ‘during the major economic downturn in the late 1990s, various tech companies were impacted, some shut shop whereas some developed their product strategy to take advantage of the eventual recovery.’ However, it can be an interesting time to see how companies grow during these cycles.

ChatGPT 52

ChatGPT Product Research Customer Experience Document 52

Sachin Rekhi

SEPTEMBER 2, 2013

They’ve been able to do this by investing heavily in building out a blog with independent value separate from their product yet designed to attract the target audience that their product will eventually serve. It launched its now famous Signal vs. Noise blog in 2001 to share their ideas about design, business, and the web.

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Finance Blog Product launches Startups 80

Userpilot

OCTOBER 1, 2022

In this article, we’ll be discussing top strategies to optimize your user funnel, as well as 3 tools to help you do a funnel analysis to boost retention. Understand where you should direct your efforts to convert more users, and step back from strategies that are underperforming. But how is it done properly? Let’s get started.

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Analytic Tools Feedback Software Customer Experience User Testing 96

Amplitude

OCTOBER 30, 2020

Fun fact: on my hiring committee was Amplitude’s first employee who built out the CS function from the ground up here, and now serves as our Head of CS Strategy and Operations. At Amplitude, you’ll find all 5 tenants of “CS done right” from the aforementioned blog in action here. 2020 has been a taxing year for most of us.

Customer Experience 52

Customer Experience Software Review Technical Review B2B 52

Mixpanel

OCTOBER 17, 2022

Launched in 2007, over 7 million active users spend over 300 minutes per month on its website and mobile app. We have Mixpanel working as the entry and exit point of the process of defining our product team strategies. Here, it’s represented in the strategy committee rather than sitting under technology, finance, or operations.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 52

Userpilot

JULY 5, 2022

Continuous Product Discovery and Opportunity Solutions Trees help you stay true to your business strategy while iterating on the product. Radical innovation, aka blue ocean strategy, involves creating a new business model, process, or product that changes dramatically from what’s around in the market. Source: [link].

Feedback Software 98

Feedback Software Analytic Tools Research Software Product Research 98

Intercom, Inc.

APRIL 18, 2019

In late 2007, a pair of roommates found themselves scraping their wallets to come up with enough cash to cover their exorbitant San Francisco rent. There isn’t a canon of resources that can provide you with a tried-and-true strategy to deploy. But it can be a real challenge knowing that’s what you’re doing from the outset.

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Outbound Customer Experience Education Airlines 112

Business of Software Conference

OCTOBER 3, 2019

Peldi: Seeing the BoS talks was part of my inspiration back in 2007. At the time, my blog was becoming popular and I was invited to speak at Redgate to their offices. The talks that are applicable to my work have been most exciting.They also presented practical strategies. Speaker: Giacomo (Peldi) Guilizzoni. Company: Balsamiq.

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Weak Development Team Engineering Positioning User Testing 40

Business of Software Conference

OCTOBER 3, 2019

Peldi: Seeing the BoS talks was part of my inspiration back in 2007. At the time, my blog was becoming popular and I was invited to speak at Redgate to their offices. The talks that are applicable to my work have been most exciting.They also presented practical strategies. Speaker: Giacomo (Peldi) Guilizzoni. Company: Balsamiq.

Weak Development Team 40

Weak Development Team Engineering Positioning User Testing 40

Business of Software Conference

APRIL 17, 2020

Having founded Doist in 2007, Amir Salihefendic is the CEO and founder of the company behind Todoist and Twist. So, we are creators of two tools; One is a task manager app that I started actually in 2007. Basically, there’s no exit strategy. I never actually imagined it will have grown to what it is today.

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Weak Development Team Feedback Software Software Review Reporting Tools 64

The Product Coalition

FEBRUARY 11, 2020

Customer research and data analysis, can uncover these dependencies and hint to pricing strategies that go beyond direct sales to increase income. Here’s a brief article on pricing strategy and ‘loss leaders’. Angel investor Dave McClure has greatly influenced this topic ever since his awesome talk from 2007.

Research Software 83

Research Software Customer Experience User Testing Product Research 83

UX Studio

MARCH 11, 2024

And that was back in 2007 and has been going ever since. You’re not expected to come up with the whole plan and the vision and the strategy that’s probably being done for you because you’re hired as a junior. But then I saw that I had so much work lined up and the money was better and I was really enjoying it.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Intercom, Inc.

DECEMBER 14, 2022

Back in July, Harry interviewed Intercom’s Co-founder and Chief Strategy Officer, Des Traynor , on the origins of Intercom, common startup myths, startup strategy, and his approach to angel investing. Different channels come with different audiences, purposes, and specificities, and distribution strategies should reflect that.

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Weak Development Team Analytic Tools Branding Download 129

Userpilot

APRIL 12, 2022

The RARRA model is popular for supporting the product-led growth strategy and complements the North Star Metric framework. Dave McClure from 500 Startups created the pirate metrics funnel in 2007. Don’t forget to evaluate your strategy just because your retention rate is high. What is AARRR? Business growth stages.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

The Product Coalition

FEBRUARY 24, 2021

It all started back to 2007 in San Francisco, when Brian Chesky decided to rent air mattresses at his apartment in order to afford the rent. There are two general strategies for picking features for your MVP (minimal viable product): you can either map a user’s journey or prioritize functions from must-have to will-not-have.

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Feedback Software Data Visualization User Testing Customer Experience 92

Userpilot

JULY 30, 2023

In his 2007 HBR Silo Busting article , Harvard Business School Professor of Business Administration Ranjay Gulati wrote that: “In a survey of senior executives I conducted a few years ago, more than two-thirds of the respondents cited this shift as a strategic priority in the next decade.

Data Visualization 96

Data Visualization Analytic Tools Reporting Tools Feedback Software 96

Intercom, Inc.

MAY 10, 2018

First zero in on a strategy for achieving your desired outcome , and then pick high quality metrics to validate your tests. Adam: A lot of our listeners are going to know you best through your writing; isn’t that how Marc originally found you back in 2007? That seems to be when they changed their strategy. Andrew: Totally.

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User Testing Customer Experience Onboarding KPIs Customer Feedback 224

Andrew Chen

MAY 14, 2018

[Hi readers: I wanted to share a podcast interview I did with Adam Risman of Intercom, who interviewed me on a wide array of topics including Dropbox’s viral growth methods, my time at Uber, and future growth strategies. This was originally published on Intercom’s blog here. Hope you enjoy! -A]. Andrew: That’s right.

User Testing 71

User Testing Customer Experience Onboarding KPIs Data Visualization 71

Andrew Chen

DECEMBER 13, 2018

And Andrew, you used to blog, I mean you still do, but you used to blog a lot. And so before starting my current professional blog, I think I had like three other blogs that I had started over the years. Ryan: Why did you delete the previous blogs? How did you even get into writing to begin with? Yeah, exactly.

Startups 79

Startups Customer Experience User Testing Product Research 79

Andrew Chen

DECEMBER 13, 2018

And Andrew, you used to blog, I mean you still do, but you used to blog a lot. And so before starting my current professional blog, I think I had like three other blogs that I had started over the years. Ryan: Why did you delete the previous blogs? How did you even get into writing to begin with? Yeah, exactly.

Startups 40

Startups Customer Experience User Testing Product Research 40

Business of Software Conference

MARCH 30, 2021

So you’ve come in and you’ve been running annual conferences since 2007, and then bi annual conferences since 2014, when you launched the EU as well as the US conference. We’ve just wrote written a little blog with some of the best talks. Kirk Baillie. Mark Littlewood. Kirk Baillie.

Feedback Software 52

Feedback Software Weak Development Team Events Customer Experience 52

Andrew Chen

MAY 28, 2019

In 2007, the first iPhone was introduced, but it wouldn’t be until 2012 that Apple created the Podcasts app. Spotify CEO Daniel Ek’s letter about their “audio-first” strategy is worth a read. through its wide range of content types, monetization strategies, and interactivity. podcasting startup.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

In 2007, the first iPhone was introduced, but it wouldn’t be until 2012 that Apple created the Podcasts app. Spotify CEO Daniel Ek’s letter about their “audio-first” strategy is worth a read. through its wide range of content types, monetization strategies, and interactivity. podcasting startup.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40