The Product Bistro

DECEMBER 11, 2018

It is long, so get a fresh cuppa… Without further ado, here is the message I sent: Sent: Friday, September 18, 2009 8:05 AM. Working for a time in a cross division product management group. NT9000 product releases. We finally worked out the legacy issues, and had a structured product platform. Semicon Japan.

Sales Training 195

Sales Training Travel Customer Experience Messaging 195

Mind the Product

MARCH 7, 2017

Or “ How to Manage Software Development in Teams who Think Nothing Like you “ Product management has two diversity problems. Cultural homogeneity in product teams is dead, welcome cultural diversity. Product managers who work with cross-cultural teams are in the crossfire. Dealing With Culture.

Weak Development Team 137

Weak Development Team Product Management Product Manager Management 137

The Product Coalition

OCTOBER 4, 2019

That being said, sacrificing the integrity and quality of your product just to meet a specific deadline can be catastrophic. It’s true that product managers have to anticipate what the customer wants before they even realise, but it has to be based on data. The best product managers know which is which.

User Testing 61

User Testing Product Research Product Management Product Manager 61

Mind the Product

FEBRUARY 1, 2019

Are you moving towards a positive outcome, or away from a negative one? Research into Approach goals and Avoidance goals shows that if we frame our goals as a positive (Approach), we have a better chance of success and feeling positive about the experience. Are they working towards something positive?

CTO Coach 97

CTO Coach User Testing Research Software Certifications 97

Mind the Product

APRIL 27, 2018

It caught on among other users, and in 2009 Twitter added official support to the hashtag. Twitter saw its users doing this value-creating behavior, and so built it into its product. A product manager noticed a way to pivot the project towards a male audience. The Project. The client, however, wasn’t interested.

User Testing 108

User Testing Dashboard Consulting Customer Experience 108

Pragmatic Marketing

NOVEMBER 16, 2019

Founded in 2009 and officially launched in 2011, Uber Technologies Inc. Laura Jones is head of product marketing at Uber and recently participated in an AMA on influencing the product roadmap via Sharebird , a place to see how people at top companies do product marketing. Managing the Function.

Reporting Tools 70

Reporting Tools Product Marketing Marketing Research Software 70

Pragmatic Marketing

NOVEMBER 16, 2019

Founded in 2009 and officially launched in 2011, Uber Technologies Inc. Laura Jones is head of product marketing at Uber and recently participated in an AMA on influencing the product roadmap via Sharebird , a place to see how people at top companies do product marketing. Managing the Function.

Reporting Tools 70

Reporting Tools Product Marketing Marketing Research Software 70

The Product Coalition

DECEMBER 10, 2019

2/3 of bugs are reported on pre-production environments According to a 2009 study by Capers Jones , 85% of bugs are caught before the code gets to production. In our particular sample about 2/3 of bugs are reported on pre-production environments (local and staging). Is that the case today? Test collection date issue.

Reporting Tools 78

Reporting Tools Data Visualization Research Software Software Review 78

BrainMates

NOVEMBER 27, 2022

Case Study: How Pets.com Failed Product Development. If we reflect back on the noughties (2000-2009) through the lens of today, we’ll see plenty of high-profile cases where businesses that were built on high expectations failed to deliver with their product. What Would A Product Manager Do Differently Today?

Weak Development Team 52

Weak Development Team Development User Testing Product Research 52

Userpilot

MARCH 7, 2024

So I talked to several female leaders in SaaS – about their experience with breaking into leadership positions in tech startups – what challenges they’ve faced, and how they managed to overcome them. I made my way to operations, and then into product.” It was my first role as a Head of Product so I was *young*.

Technical Review 103

Technical Review CTO Coach Startups Feedback Software 103

Mind the Product

DECEMBER 4, 2018

Product leadership requires optimism. You need hope to overcome the inevitable challenges of product leadership. Product leaders tend to see the positive in projects and to ignore the negative. It’s a natural, almost necessary bias for successful product leaders.

User Testing 144

User Testing Strategy Customer Experience Product Research 144

Intercom, Inc.

AUGUST 15, 2019

In companies without a design DNA , Jeff recommends creating an “in-house startup,” where a small design team innovates around a challenge and proves its worth by positively impacting customers. And so I moved to specialize a bit more initially in information architecture and then user experience design and then product management.

UX 179

UX User Testing Weak Development Team Customer Experience 179

Mind the Product

JULY 10, 2018

In 2009 it gained a new owner, Tom Ricketts, who was a fan himself and emotionally invested in a winning club (years before, Ricketts had met his wife in the Cubs’ bleachers). As with any organisation, identifying the beliefs and values of the organisation is only the tip of the iceberg. Then you’ve got to make it a reality.

Magazine 86

Magazine Reporting Tools Leadership Feedback Software 86

Userpilot

JULY 6, 2021

Market penetration is about growing your market share using your current products and services in the market you have already established yourself in through customer acquisition. SaaS product growth strategy #2 – Product development. SaaS product growth strategy example #1 – Zapier. This is the safest option.

Feedback Software 97

Feedback Software Research Software Analytic Tools Onboarding KPIs 97

Mixpanel

JANUARY 14, 2019

As the product manager responsible for Insights and Segmentation, I felt I should share some context on the evolution of Mixpanel’s data exploration reports, the logic behind our choice to invest further in Insights, our process for transitioning from Segmentation to Insights smoothly, and the lessons we’ve learned along the way.

Data Visualization 45

Data Visualization Reporting Tools Analytic Tools Customer Feedback 45

Userpilot

JANUARY 7, 2021

According to our survey of 54 product people, only 20% (11) have actually tried implementing gamification in their products: If you have not – keep reading. Gamification is the ‘secret weapon’ that helped those product managers significantly increase their engagement and conversion metrics by up to 100%. Wonder why?

Onboarding KPIs 73

Onboarding KPIs Research Software Feedback Software User Testing 73

Mixpanel

MAY 5, 2021

Neil Rahilly VP of Product and Design, Mixpanel Neil Rahilly is the VP of Product and Design at Mixpanel. Prior to this position, Neil was VP of Engineering, after working as a Software Engineer and leading Infrastructure Engineering. Arguably, killing portions of a product is one of the most challenging aspects of leadership.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Intercom, Inc.

MARCH 22, 2018

I joined as a junior product manager and focused on their local marketplaces and e-commerce businesses. What was it about the company’s position at that time that made decide to deliberately invest in growth? A lot of it was about ingraining the growth and testing DNA into the company, and, again, positioning it as a test.

Analytic Tools 189

Analytic Tools Reporting Tools Data Visualization User Testing 189

Radical Product

SEPTEMBER 5, 2018

When they tested it on real users, however, Facebook learned that the Like button actually increased newsfeed engagement and stickiness, which led to its eventual launch in 2009. Taking the reins of your product The inventors of the Like button didn’t intend for it to create spirals of distressing, addictive behavior.

User Testing 40

User Testing Feedback Software Customer Feedback Product Research 40

Amplitude

MARCH 30, 2017

As Steve Jobs said in a legendary interview with Bob Cringely, “The product genius [that] brought them to that monopolistic position gets rotted out by people running these companies who have no conception of a good product versus a bad product… they have no conception of craftsmanship that’s required.”.

Research Software 67

Research Software User Testing Product Research Banking 67

Intercom, Inc.

AUGUST 30, 2018

Both are design partners at GV (launched as Google Ventures in 2009 as the venture capital arm of Alphabet, Inc.), ” to “I’m having to influence my product manager. I think Kate would agree that we’re in the position we’re in because a lot of people took a bet on us. What should I ask them?”

Customer Experience 149

Customer Experience Research Software Leadership User Testing 149

Modus Create

MARCH 16, 2020

A Bloomberg Economics model that tries to predict a recession is now at the highest level since 2009, and the latest policy announcements will not help. Risk Management: Performing financial stress tests on company liquidity is crucial. While economic recovery may help, usually markets tend to recover a lot slower than how they fall.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

Business of Software Conference

FEBRUARY 16, 2021

2:44 James Avery, Kevel: And this around 2009 I started the company that became Adzerk right around when I went to my first business of software in San Francisco. We’ve always tried to be pretty engineering and product heavy, just because we are, we’re, we’re built for developers and product managers.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Userpilot

APRIL 6, 2021

If you’re doing your job correctly as a product manager, customer retention should be the first thing you think about when you start your workday and the last thing you think about when you clock out. Be consistent in your messaging and positioning 14. Isn’t onboarding over once the user understands their way around the product?

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Business of Software Conference

JUNE 29, 2020

So I was a startup CEO from 2009 to 2011, somebody else’s startup- I don’t recommend becoming the CEO of somebody else’s startup it’s not very fun – and I learned which I’m sure many of you have had this experience that I’ve been talking with people on my team and I was expressing an opinion.

User Testing 59

User Testing Feedback Software Research Software Product Research 59

Business of Software Conference

NOVEMBER 19, 2019

And so when that plane landed on the Hudson River back in 2009, the news broke on our website called TweetMeme. Remember when social media was going to be all things about positive change for the world and people had big banners that said “thank you Facebook”? Information sharing is all positive. I do simple things right.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8