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Small Cosmetic Brand Product Managers Are Changing The Business

The Accidental Product Manager

I mean, customers try products, select the ones that they like, and that’s the end of the story, right? New beauty brands have shown up in the market being driven by millennial buyers who buy more cosmetics and skin care than any other demographic. The new brands are connecting with a new generation in a number of new ways.

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6 Ways Your Business can Benefit from Negative Reviews

Alchemer Mobile

Even big brands have had their fair share of angry outpour from disgruntled customers and survived. While larger companies’ reputations can sustain a few blows without actually collapsing, small businesses can’t rely on the benefit of the doubt to amortize customers’ wrath as effectively. Show Your Customers You Care.

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Webinar: What to Do Before and After a Mobile App Launch to Improve Customer Experience

Alchemer Mobile

How do you know what your customers need and want? In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible.

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Ask this CES Survey to Customers, and Help Make Your SaaS Product Amazing

Usersnap

Customers want good products and services, of course, but do you know what else they want? Recognizing and improving upon this customer feedback is where a CES survey comes in handy! Recognizing and improving upon this customer feedback is where a CES survey comes in handy! What Do We Mean By Customer Effort Score (CES)?

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The 10th Annual Product Management Awards Winners

The Product Guy

Established in 2010, TPMAS are awarded annually and saw hundreds of nominations across our 7 categories. Foolproof and many others, Harpal’s problem solving skills are deeply rooted in design thinking, user needs and collaboration. Join me in congratulating this year’s winners! Jenna Gaudio. ?Jenna iFundWomen / Maya Brooks.

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Bootstrapping To 10 Million – The Story Of Kovai.co

Userpilot

2,000+ customers. Several recognitions, including The Economic Times Startup Award as the 2021 Bootstrap Champ. …and the train isn’t slowing down any time soon. By leveraging content marketing and a solid professional network, Saravana Kumar grew the company from 0 to 250 customers. 5 products.

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Dark Patterns: The Dark Side of UX

UX Planet

Unmasking Dark Patterns Photo by Ankit Singh on Unsplash Dark patterns are intentional design patterns used to deceive users and make them perform actions against their will. User experience design couldn’t stay on the sidelines and has assimilated some existing deceptive practices while inventing new ones.

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