Revulytics

JANUARY 30, 2018

The Telerik Platform is retiring on May 10, 2018 (“retiring products that have served their purpose”). This leaves users of Telerik Analytics (formerly EQATEC Analytics) in a bit of a jam as they seek an alternative software usage analytics platform. Platform Support and Easy Integration You Need.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Research Software 59

The Product Coalition

NOVEMBER 10, 2020

These recent events highlight the criticality of the pockets of human-centered innovation that enable technologies to become more understanding of and empowering to consumers. What is human-centered technology? As an example approach: Instead of asking: “How might we increase the amount of time users spend on our platform?”

Feedback Software 137

Feedback Software User Testing Customer Feedback Customer Experience 137

Alchemer Mobile

NOVEMBER 25, 2019

Getting your app up and running is only half the battle. Overstock has been around for a number of years, very successful in the e-commerce space, and had built a really successful app, but it had gotten long in the tooth. What comes next is equally as important. How do you determine what is and isn’t working?

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Alchemer Mobile

JUNE 20, 2019

In fact, most brands hear feedback from less than one percent of their customer base. But we know that customer feedback is absolutely critical, and that we need to be gathering it at the right times and places. Negative feedback is like pain – it’s a warning that there’s something wrong and that you should do something about it.

Feedback Software 210

Feedback Software User Testing Customer Feedback Customer Experience 210

Intercom, Inc.

JUNE 16, 2020

In 2010, leading management thinker Roger Martin declared we’re entering the age of “customer capitalism.” Public feedback channels like social media and crowd-sourced reviews, just one example of customers’ power, are keeping companies honest. The era of customer capitalism.

Customer Experience 237

Customer Experience User Testing Reporting Tools Customer Feedback 237

Product Innovation Educators

JULY 17, 2023

Some companies will retreat and cut their spending by cutting bolder long-term innovations, and we saw in the recession around 2010 that was a bad strategy. On the other hand, there are all kinds of new technologies like AI, biosciences, and new opportunities in the medical field. Have a good data system.

Telecommunications 94

Telecommunications Research Software Feedback Software User Testing 94

Sachin Rekhi

DECEMBER 31, 2009

It helped collect my own thoughts on a variety of topics, get feedback from a growing audience of readers, and meet quite a few interesting people along the way. Is Google App Engine Ready for Prime Time? With the start of 2010 comes a new blogging resolution (and a revamped blog design). 5 Music Startups to Watch in 2009.

Feedback Software 60

Feedback Software Startups Blog Engineering 60

Usersnap

OCTOBER 3, 2023

The HEART framework, devised by Rodden, Hutchinson, and Fu at Google in 2010, tackles the limitations of traditional metrics by introducing user-centered measures for a comprehensive understanding of user experience across digital products. It measures attention investment and app usage intensity, frequency, and depth over time.

Customer Experience 59

Customer Experience Customer Feedback User Experience User Testing 59

UX Studio: Product Management

JANUARY 25, 2022

The impact from our work and the value we create in collaboration with our clients is recognised by world-known companies such as Zeplin and the leading rating platform for business service providers, Clutch. Their staff is professional, responsive, and knowledgeable.” — One of the former clients shared his feedback on Google.

Research Software 82

Research Software Feedback Software Analytic Tools Product Research 82

bpma ProductHub

JUNE 30, 2017

To quote another icon of business, Steve Job said, “You’ve got to start with the customer experience and work back toward the technology, not the other way around.” He has more than 25 years of practical experience in high technology product management, product marketing, marketing communications and sales.

User Testing 150

User Testing Customer Experience Customer Feedback Research Software 150

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. These fields include web design, mobile app development, SaaS, and even B2B products. The projects there range from a music marketplace to a pet health tracking app. It is proven to be an effective system.

UX 96

UX Research Software Feedback Software User Testing 96

UX Studio: Product Management

JULY 5, 2021

Since 2013, UX studio has been diligently working on helping rising startups and established companies create impactful digital products through intelligent design solutions. . We use Slack, Jira, Zeplin, and other collaboration tools to share work-related updates, set up meetings, and showcase design and research findings. .

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Intercom, Inc.

OCTOBER 8, 2020

She was Trello ’s very first sales hire in 2010, built the company’s sales and account management teams, and was instrumental in scaling its business from 5 million to 25 million users within two years. For comparison, she reaches for an example outside the software world: car manufacturer, Tesla.

Software Review 205

Software Review Enterprise Technical Review User Testing 205

The Product Coalition

MAY 27, 2020

“ Christiaan : A friend of mine started a software company. He sold solutions, I developed them. It resonated strongly with my beliefs about personal autonomy and all my prior training as a psychologist.” “ Barry : Failed software development projects. In 2010 I worked as a project manager for a web agency.

Agile 78

Agile Feedback Software Research Software User Testing 78

Usersnap

JUNE 2, 2022

Recognizing and improving upon this customer feedback is where a CES survey comes in handy! Researchers with the Corporate Executive Board discovered in 2010 that the more effort exerted by customers, the lower their level of customer loyalty. How about a website that is simple to navigate, and a seamless checkout process?

Product Research 52

Product Research Customer Experience User Testing User Friction 52

Mind the Product

AUGUST 19, 2019

But with machine learning the solution itself is so exciting and novel that it’s tempting to forget to ask yourself why you need it in the first place. An ML system would probably catch more mistakes but would be far more expensive to build. Take a look at the image below of Instagram in 2010. Lesson 4: Find Counter Metrics.

Artificial Inteligence 178

Artificial Inteligence Data Visualization Product Research Reporting Tools 178

UX Planet

DECEMBER 11, 2023

Origin and Evolution The term “ deceptive pattern ” was coined by Harry Brignull in 2010, inspired by the concept of “design patterns” in user interface design. However, we designers should not solely rely on user feedback, as mild deceptive patterns often go unnoticed. Feedbacks would be appreciated ! If you got an idea?

UX 70

UX User Testing Customer Experience Customer Feedback 70

UX Studio: Product Management

JULY 12, 2021

Agencies with specific eCommerce platforms in focus and full-stack eCommerce design companies. We have experience in completing eCommerce website design from scratch as well as UX research services for eCommerce platforms, which gives the team a unique skill set when working with our partners.

Research Software 92

Research Software Data Visualization Feedback Software Analytic Tools 92

Intercom, Inc.

JULY 11, 2019

Since 2010, he’s helped the company grow to more than 40,000 customers and helped scale the support team to more than 500 employees to assist those users. Move away from this concept and toward the idea of a flywheel instead: feeding energy back into the system instead of success rates diminishing over time.

Customer Experience 188

Customer Experience User Testing Customer Feedback Research Software 188

Product Innovation Educators

MARCH 27, 2023

Another example is Novazymes, a biotech company, which created their own crowdsourcing platform for their employees. Winners come up with tools to evaluate projects based on critical criteria. Many companies find this valuable, and some later win the award after adapting their practices to reflect what they learned from us. [9:40]

User Testing 83

User Testing Crowdsource Healthcare Finance 83

Intercom, Inc.

APRIL 22, 2019

His new venture focuses on creating a central knowledge network for scaling businesses so that employees aren’t wasting hours by chasing down important resources and company history scattered across a host of apps like Google Docs, SharePoint sites, Evernote and more. Faking the human interaction with AI can hurt you.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

The Product Guy

SEPTEMBER 6, 2018

I asked for feedback on my designs and ideas. We got into a rhythm of exploring problems and solutions together before committing to anything, and we built way better products because of it. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group. More to Come. The Product Guy.

Feedback Software 122

Feedback Software Product Management Product Manager Information 122

Intercom, Inc.

DECEMBER 21, 2021

In this episode of Inside Intercom, our Director of Brand Marketing Sarah Tran had the honour of sitting down with Amanda for a chat about how governments can leverage technology to build better services and empower its citizens. And so, customer feedback, that’s the input. There is so much knowledge in the sales CRM systems.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Nulab

SEPTEMBER 5, 2019

Chat apps, project management tools, and other collaborative software are all common ways that global teams interface across offices. Our teams and our products depend on regular use, feedback, and iteration to improve. Nulab teams now work every day to create products that benefit teams just like ours. Final thoughts.

Feedback Software 75

Feedback Software Construction Vision Workshop 75

Radical Product

APRIL 16, 2019

So when Airbus announced the A320 Neo in 2010, Boeing didn’t see it as a major threat. Locked-In Syndrome means overly committing to a technology, or approach because it has been successful in the past. Locked-In Syndrome means overly committing to a technology, or approach because it has been successful in the past.

Feedback Software 40

Feedback Software Airlines User Testing Product Research 40

Intercom, Inc.

FEBRUARY 6, 2020

Since then, she’s helped grow the Udemy’s B2B SaaS arm to more than 5,000 enterprise customers, which include the likes of Pinterest, Adidas, and General Mills. When Eren Bali founded Udemy in 2010, he had a vision for what the marketplace would be: a place where anyone could teach and learn anything.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

UX Planet

FEBRUARY 25, 2024

I attended my first design course in 2010 (as part of the course work, we created web designs in Adobe Photoshop :) ). One example: just imagine that you design an app where the little “X” in the corner of your application window would represent minimizing the window instead of closing it — it’d be very-very confusing.

UX 86

UX User Testing Customer Experience Banking 86

Melissa Perri

MAY 5, 2016

It was so ripe with assumptions: “Do our customers want to hear about what are celebrities are up to directly in our platform? A week after that we found a different solution that increased clickthrough rate threefold on our products. We have to find the answers to these questions before committing ourselves to building a solution.

User Testing 120

User Testing Feedback Software Research Software Customer Experience 120

Business of Software Conference

JUNE 5, 2019

Carl Ryden has been a regular attendee at Business of Software Conferences for a long time. Carl Ryden (Founder, PrecisionLender) – Build Iron Man Suits Not Terminators from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

Business of Software Conference

DECEMBER 19, 2019

2010-2019: The 5 Most Watched Talks From Business of Software Conferences. As I hope you know by now, you can watch over 200 talks from Business of Software online for free. We think it’s probably the best collection of talks about building and growing great software companies available. Watch Kathy's Talk.

User Testing 40

User Testing Feedback Software Customer Feedback CTO 40

The Product Coalition

SEPTEMBER 2, 2019

And Google Wave is a universal communication platform that appeared in 2010 and was closed in 2012, as nobody could understand what it was or how to use it. It’s obvious that these tools were developed with little or no customer participation. they don’t get any feedback to understand whether or not they’re on the right track.

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

Mixpanel

SEPTEMBER 11, 2019

Speaking about the rollout in 2010, Facebook executive Adam Mosseri said his team stuck to their guns because their experience and intuition told them that it was a good strategy – even in the absence of supporting data, and with a backlash from users. Has there been positive or negative user feedback for your product?

Data Visualization 95

Data Visualization User Testing Product Research Analytic Tools 95

The Product Coalition

OCTOBER 11, 2019

I understand that few developers ever want to hear people criticize their apps, but if you want your product to sell, you’ll have to accept what’s coming at you. when they presented Google Wave in 2010, because no one really understood what the hell it was and how it was supposed to work. It happened to Google (imagine that!)

User Testing 60

User Testing Customer Feedback Customer Experience Feedback Software 60

Mind the Product

MARCH 7, 2017

Or “ How to Manage Software Development in Teams who Think Nothing Like you “ Product management has two diversity problems. Consider a Thai software engineer who got offended by a Russian-American engineer’s comment on his pull request and then refused to work with him ever again. 2: Abandon Leadership Colonialism.

Weak Development Team 138

Weak Development Team Product Management Product Manager Management 138

UX Studio

JANUARY 30, 2018

Even though the term “gamification” made its appearance in 2008, it didn’t gain popularity until 2010. and much more… Gamification sounds like a superpower, a magical tool that fixes almost everything. Dropbox knows how frustrated users may get when they need to put extra cognitive effort into learning a new system.

UX 60

UX Customer Experience Feedback Software Systems Review 60

ProductPlan

NOVEMBER 19, 2019

You’re a product manager working for a software startup, and you’ve come up with an idea for a new app. The investors are so enthusiastic about the app’s potential that they greenlight all of the funding your team will need to develop it. Due to low ratings and many other problems, Air America went off the air in 2010.

User Testing 47

User Testing Research Software Feedback Software Software Review 47

Business of Software Conference

FEBRUARY 16, 2021

We caught up with him following the announcement of an $11 million funding round for the 13 year old SaaS business which he describes as, ‘Seedstrapped’. Food for thought for anyone on the Long, Slow SaaS Ramp of Death…. It’s Mark Littlewood, from Business of Software. And I was a software developer before.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59