Intercom, Inc.

OCTOBER 1, 2020

It would include customer support, along with buying a domain name, along with building a peak feature, because there were four of us and there was that sort of chaotic sense of everyone does everything. Eoghan would do visual design; Ciaran, David, and then later on, Darragh, would start to engineer it. Paul: No comments.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

BrainStation Product Management

JULY 20, 2018

As the name suggests, a Product Manager (PM) is responsible for overseeing product development from conception to completion, and beyond. Erikkson, 2011. Technical : writing scenarios, performing analytics, building prototypes, knowing Search Engine Optimization. What is Product Management? How do I Become a Product Manager?

Technical Review 68

Technical Review User Testing Product Management Product Manager 68

UX Planet

JANUARY 11, 2024

I guarantee most of these UX problems would disappear if the designers, PMs, and engineers had to handle irate customers instead. Suddenly, I’m in August 2011. No, instead they brought back the concept of one-click playlists but used a different name and iconography. But that would have made too much sense.

Customer Experience 52

Customer Experience UX Travel Naming 52

BrainStation Product Management

OCTOBER 1, 2019

As the name suggests, a Product Manager (PM) is responsible for overseeing product development from conception to completion. Erikkson, 2011. Technical : writing scenarios, performing analytics, building prototypes, knowing Search Engine Optimization. Speak to a Learning Advisor. What is Product Management?

Technical Review 55

Technical Review User Testing Analytic Tools Product Research 55

Mind the Product

MARCH 16, 2017

Before becoming an investor Josh spent 15 years in product and engineering roles at leading companies in social, commerce, and media. Josh also held roles leading product management for Zazzle, and product and engineering for RealJukebox and RealPlayer at RealNetworks. Josh Elman, Partner, Greylock.

Research Software 75

Research Software User Testing Product Research Workshop 75

Mind the Product

APRIL 18, 2017

Before becoming an investor Josh spent 15 years in product and engineering roles at leading companies in social, commerce, and media. Josh also held roles leading product management for Zazzle, and product and engineering for RealJukebox and RealPlayer at RealNetworks. Caitlin Kalinowski, Head of Product Design Engineering, Oculus.

Research Software 75

Research Software User Testing Customer Experience Workshop 75

UX Studio: Product Management

JULY 12, 2021

Once the design is ready, the outstanding developers and engineers of the team bring the solutions to life so clients can start using their new product as soon as possible. Soon after its kick-off in 2011, the team identified the importance Shopify has on the eCommerce industry, so they decided on focusing on this platform.

Research Software 92

Research Software Data Visualization Feedback Software Analytic Tools 92

The Product Coalition

FEBRUARY 22, 2021

just to name a few. Building the wrong thing due to isolating the engineers is, for several reasons, incredibly expensive. The engineers and I handle customer support. They say, “Why would you pay an engineer $150,000 to answer phones when you could pay someone in Arizona $8 an hour?” you name it.

Product Research 97

Product Research User Testing Customer Experience Reporting Tools 97

UX Studio: Product Management

DECEMBER 7, 2022

From many clients, we’re proud to say that we worked with names such as Netflix, Google, HBO, Zignaly, and IncQuery Labs. The UX research consulting earned a global name with its research expertise, educational content, training, and UX consultancy services. . Both of these writings have been cited in thousands of articles. .

User Testing 52

User Testing Research Software Product Research UX 52

UX Studio: Product Management

SEPTEMBER 16, 2021

Besides, we help startups create their digital experiences, like Xeropan, a language learning app, or Zignaly, a crypto trading platform, just to name a few. . Goodpatch was founded in 2011 by Naofumi Tsuchiya after moving to Tokyo, Japan, from the Silicon Valley. An independent design studio in Berlin , Munich, and Tokyo.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Mixpanel

JANUARY 14, 2019

Segmentation has been our most heavily used report since its release in late 2011, and until recently, it was the report that greeted users when they logged in. Our early customers clamored for a means to dig deeper into their data, and in 2011, Segmentation was the answer. Today, Mixpanel says goodbye to Segmentation. Decision made.

Data Visualization 45

Data Visualization Reporting Tools Analytic Tools Customer Feedback 45

The Product Coalition

SEPTEMBER 9, 2019

Assume that it is 2010 and we are planning to release a photo and video sharing app named Instagram?—?wish OMTM for the first 3 months would be acquiring new users (Source: TechCrunch ) October 2011 With over 10M customers (Fig.1) In our case, it would be the average cart value of other successful eCommerce sites. OMTM example?—?Instagram

Data Visualization 60

Data Visualization Analytic Tools Customer Experience Dashboard 60

Business of Software Conference

FEBRUARY 16, 2021

Some of the BoS talks that had an impact on his company, including changing its name to Kevel. In 2011 we raised money. So the first time we raised it was like $650,000, which was more than it is now because it was in 2011. It’s like five engineers, 50. 2:43 Mark: Yeah. 2:57 Mark: That’s very timely.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

freshtrax

JULY 16, 2019

engine to help businesses optimize operational systems such as monitoring/detection, demand forecasting, and route optimization to name a few. engine defeated a professional Japanese shogi (Japanese chess) player in 2013. engine defeated a professional Japanese shogi (Japanese chess) player in 2013. HEROZ is an A.I.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

ProductPlan

SEPTEMBER 8, 2021

How did this upstart go from a novel e-commerce bookseller to a household name and abroad? The name comes from the idea that no team should be so big that two pizzas couldn’t feed everyone. The company makes tablets and phones and provides digital streaming. Moreover, they are the go-to for on-demand cloud computing platforms and APIs.

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

The Product Coalition

JUNE 9, 2020

I first heard of Elium , formerly known as Knowledge Plaza, in 2011. We managed to officially launch the new version of the app, now under the name Elium, and we raise a 4m€ Series A. The product and engineering teams grew fast too. It appeared that Talentsquare was their “last distraction”.

Research Software 79

Research Software Startups Product Research Customer Experience 79

Pragmatic Marketing

FEBRUARY 17, 2017

They have become an economic engine for the organization. Since its introduction in early 2011, the RMJ has been tested with thousands of marketers and has proven to be an easy way to set a course for any marketing organization to more concretely connect with revenue. Clearly, there is a need. Now it is up to marketers to respond.

Marketing 70

Marketing Reporting Tools White Paper B2B 70

svpg

SEPTEMBER 30, 2016

Necessity being the mother of invention, this is where the queue, the ratings system, and the recommendation engine all came from. In three month’s time, the team redesigned the site, introducing the queue, the rating system, and the recommendations engine all in support of Netflix being a subscription service.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Userpilot

MARCH 5, 2021

The magic of a free trial is in the name: free! In 2011 Ahrefs was just a website with a free backlinks explorer search option. Of course, Ahrefs has a dedicated team of engineers to create all these experiences. What are the benefits of a free trial vs a paid trial in SaaS? Free Trial Pros. Source: Userpilot.com.

User Testing 98

User Testing Data Visualization Customer Experience Customer Feedback 98

UX Studio: Product Management

FEBRUARY 26, 2019

Most famous for their innovative work and the love of prototypes, Ideo provides diverse teams with designers, engineers, and researchers to a project. A San Diego-based UX design agency, Telepathy originally started as a web design firm in 2011 and later became a UX agency. It is not a coincidence, Ideo is one of the top UX agencies.

UX 80

UX Data Visualization Research Software Analytic Tools 80

Business of Software Conference

JULY 20, 2020

Now the other interesting thing about Eddie Lampert story is there were other players in the areas served by a company like Sears namely Home Depot, Lowe’s Sears was a big provider to home hobbyists. Dollar Shave Club launches in 2011. They launched lightning fast 2011. Her name is. So, I think it goes both ways.

Weak Development Team 75

Weak Development Team Reporting Tools Research Software Data Visualization 75

Business of Software Conference

OCTOBER 29, 2018

Wade Foster and his co-founder started Zapier (it rhymes with ‘happier’) back in 2011 during a hackathon. So for example, if we were hiring an engineer, the engineering team would administer that interview. Uh, this is an example for our engineering managers meeting that happens bi-weekly. Employee Survey.

Weak Development Team 79

Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Amplitude

SEPTEMBER 19, 2019

And Amplify has something for more than just PMs—our speakers come from a host of backgrounds including growth marketing, engineering, and customer experience. However, the idea for a cloud-based conferencing tool sat idle for over a decade while Eric worked as Cisco’s Corporate VP of Engineering. And, in 2011, he founded Zoom.

Feedback Software 8

Feedback Software Fractional VPE User Testing Data Visualization 8

Intercom, Inc.

FEBRUARY 4, 2021

And we sold that to Rupert Murdoch in 2011 for about 80 million bucks. And then we give the operators or the engineers real-time information about where waste is happening. “Clarity becomes an ally of the engineer and the production manager. And it’s become an ally of the engineer and the production manager.

Reporting Tools 183

Reporting Tools Transportation Travel Data Visualization 183

Crafty CTO

JUNE 10, 2023

Race engineers like Audi’s Leena Gade might have the toughest job of all, because unlike drivers, they’re on duty for all 24 hours. Audi has likewise innovated on its internal combustion engine: starting in 2006, Audi made an unprecedented switch to diesel power. This is 24 hours of racing insanity.

Engineering 52

Engineering User Testing Naming Technology 52

Intercom, Inc.

JULY 25, 2018

Engineers who become managers try to code their way out of having to manage people. Four of us signed the incorporation documents for Intercom Inc, in August 2011. And you’ll make some knowing tradeoffs: “X could be nicer but is a phenomenal engineer” or “Y isn’t our strongest engineer but is a cultural pillar for the company.”.

Onboarding KPIs 152

Onboarding KPIs User Testing Startups Vision 152

Intercom, Inc.

JUNE 19, 2019

And that’s why, when I list off Windows, iOS, Facebook, those are some of the biggest names. Again, as I mentioned, this was my job back in 2011, 2012, 2013. And we have someone who is an expert in growing developer communities – her name’s Elizabeth, and she’s really next-level. They were much more rigorous.

Marketing 217

Marketing User Testing Weak Development Team Product Research 217

Intercom, Inc.

MARCH 29, 2022

We’ve always made massive investments in our product, our design and our engineering teams, and we are dedicated to building the best, most innovative products on the market to drive the most impact for you, our customers. We built the first Business Messenger in 2011 because we saw so many new requirements emerge.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Intercom, Inc.

JANUARY 18, 2023

Kris Jagasia: My name’s Kris Jagasia. One system to rule them all Chris Hull: My name’s Chris Hull. It was now possible that in 2010 or 2011, we would get iPads, and soon after, Chromebooks. Breaking language barriers Liam Geraghty: Next we’re Off2Class, or rather, the company is called Off2Class.

Feedback Software 205

Feedback Software User Testing Education Customer Experience 205