Userpilot

JULY 13, 2021

The UI of your SaaS needs to leave a lasting impression on your users, which is why we’ve compiled a list of 11 top UI designers for you. The list is based on what SaaS owners are recommending in several popular Facebook groups. It takes just one clunky UI element to drive someone away from your site or app. 2: Hatchly. #3:

Research Software 98

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Userpilot

JANUARY 10, 2022

Customer Success is a core growth driver for any SaaS business. In 2022, when the SaaS market is crowded with tons of similar products, the best ones are those who delight their customers regularly. We have created an ultimate guide that will serve as a blueprint for SaaS owners to maximize SaaS customer success in 2022.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Alchemer Mobile

NOVEMBER 25, 2019

Getting your app up and running is only half the battle. Overstock has been around for a number of years, very successful in the e-commerce space, and had built a really successful app, but it had gotten long in the tooth. What comes next is equally as important. How do you determine what is and isn’t working?

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Userpilot

MAY 31, 2025

Intercom first launched in 2011 and has since rolled out regular updates, including the Mobile SDK to bring messaging and support directly into native apps. This article will provide an in-depth review of the platform. It currently supports apps built on iOS, Android, Cordova, and React Native. What is Intercom Mobile?

Analytic Tools 66

Analytic Tools Data Visualization Software Review Feedback Software 66

Userpilot

MARCH 29, 2022

One of the latest buzzwords in the SaaS circles is the ‘Product-led growth’ strategy. Several SaaS experts are raving about this ‘go-to-strategy’ that promises to boost customer engagement and satisfaction by making the ‘product’ the hero of everything the organization does. Marketing-led strategy.

Feedback Software 98

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Intercom, Inc.

OCTOBER 9, 2019

But the reason it resonated so much with readers was its powerful core finding – our brain has two very distinct modes, or systems, of thought: System 1 (fast, automatic, and impulsive) and System 2 (slow, conscious, and deliberative). Rule 1: Know when to lean on your fast System 1 reactions. Why does it matter?

Product Manager 202

Product Manager Product Management Reporting Tools Research Software 202

The Product Coalition

MARCH 8, 2023

Open-source software has proven its potential for accessibility, connected developers, and reduced expenses. Is open source software the inevitable future? Consider how open-source software has impacted the world. Most of the cloud runs on Linux, so free software powers most modern computing resources.

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Userpilot

OCTOBER 20, 2023

Product managers will have to learn how to leverage it for data and customer feedback analysis , and to improve decision-making. Agile and Lean methodologies continue to hold sway in SaaS product management. It’s been over 22 years since the Agile Manifesto was released and The Lean Startup by Eric Ries was published in 2011.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Coalition

MARCH 14, 2023

Examples of Lean Product Development One example of lean product development is Toyota’s “just-in-time” manufacturing system. This system focuses on minimizing waste by producing only what is needed, when it is needed. This system has allowed Toyota to reduce waste and improve efficiency in its manufacturing process.

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Userpilot

JULY 6, 2021

How many people should there be in your SaaS product marketing team? Let's talk about how to build and structure product marketing teams for SaaS products. Table of Contents: What does a SaaS product marketing team do? Table of Contents: What does a SaaS product marketing team do? Conclusion.

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Intercom, Inc.

JULY 25, 2019

Maybe it’s useful to actually to share some examples instead of talking about this in the abstract, but it’s basically about us having a predictable system. Obviously our goal, like any product and engineering team, is to ship great software that customers, love, value use, etc. We actually have a bit of a system.

Research Software 209

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Sachin Rekhi

JANUARY 23, 2017

He then applies these universal design principles to designing technology products. While the hamburger menu provides a convenient place to store a variety of menu items in a mobile app, it comes at a huge disadvantage: the lack of visibility of the contained menu items. Constraints.

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Userpilot

JULY 29, 2024

Userpilot markets new features to existing users with in-app messages. Userpilot is a product growth platform that allows product teams to: Create different UI patterns for in-app marketing campaigns. Trigger in-app messages contextually to the right user at the right time. Run product experiments and analyze results.

Research Software 104

Research Software Feedback Software Product Marketing Reporting Tools 104

The Product Coalition

OCTOBER 26, 2021

Even if you’re not building a music streaming platform, the model presents a new way of empowering self-organizing teams and building a product loved by millions of users. The chapters will meet regularly to keep eachother up to date on what they’ve been working on, and to share solutions to common problems. What Is the Spotify Model?

User Testing 153

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Gainsight

OCTOBER 23, 2019

The critical role played by customer success (CS) teams is well known, as is the importance of the customer success software powering these teams. But, could thinking about customer success software as a category be leading us down the wrong path? Understanding the Customer Success Software Market. Here’s why.

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NextBigWhat

MAY 16, 2021

1) Zapier, founded in 2011 by CEO Wade Foster, lets you connect different web applications to perform certain actions without the need of a human (with automation). 3) He would respond with solutions through available API’s or inform them that he’s working on a project to make integrations for their feedback, sending a link to find out more.

Feedback Software 105

Feedback Software Customer Feedback User Testing Customer Experience 105

UX Planet

DECEMBER 19, 2023

I’ve also witnessed the sunsetting of a few solutions and how those situations came about. For those of you who don’t remember, in 2011 there were 85 million Blackberry subscribers worldwide (at its peak), and that number started to diminish dramatically as IOS and Android devices took the smartphone world by storm.

Feedback Software 98

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Intercom, Inc.

MARCH 29, 2022

We introduced Intercom as the Engagement OS , the customer communications platform that enables the most critical component of the modern customer journey: ongoing engagement, throughout the customer journey – from acquiring to onboarding, activating, support, and beyond. Our platform is a unified system. We’ll help.

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Userpilot

MAY 30, 2024

Eric Ries’ approach emphasizes iterative product development, validated learning, and a focus on customer feedback. After studying at Yale University, Eric began his career as a Senior Software Engineer at There.com. This book offers practical insights, stories, and tools for organizations navigating modern business challenges.

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Userpilot

SEPTEMBER 4, 2023

Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. With globalization and advancing technology, products and services are becoming commoditized faster than ever. By 2011, it achieved revenues of $850 million with only 20 shows.

Analytic Tools 88

Analytic Tools Data Visualization Feedback Software User Testing 88

Revulytics

JUNE 8, 2017

Marketing technology budgets have soared as CMOs take ownership of the crucial customer-facing software that powers digital transformations. And it’s harder to ensure meaningful investments in a technology landscape that has exploded over the last six years – from 150 vendors in 2011 to nearly 5,000, according MarTech Today.

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Data Visualization Analytic Tools Customer Feedback Feedback Software 73

Arkenea

MARCH 14, 2025

The rise in technology is contributing to the digital revolution of mHealth apps. In 2021, the number of healthcare apps on Google Play Store stands at 53,054. Apples App Store also has a similar number of mHealth apps. The healthcare mobile industry is rapidly transforming right before our eyes.

Healthcare 52

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UX Studio: Product Management

JULY 12, 2021

Agencies with specific eCommerce platforms in focus and full-stack eCommerce design companies. We have experience in completing eCommerce website design from scratch as well as UX research services for eCommerce platforms, which gives the team a unique skill set when working with our partners.

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UX Planet

APRIL 29, 2024

Managers see MVP as the cheapest and fastest solution to satisfy stakeholders. It promoted frequently releasing software to get feedback and improve the product. In 2011, Eric Ries published The Lean Startup redefining the term as the smallest thing you could make to validate a hypothesis.

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User Testing Customer Experience Feedback Software Product Research 97

The Product Coalition

JANUARY 15, 2019

And at times, they should be turned on their heads to address unexpected shifts in culture, technology, and/or regulation. This includes a bunch that are building on, or into, nascent platforms like the blockchain, quantum computing, VR, and even AI. Here’s what I mean: 1? —? which, I believe, is to our joint detriment.

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Feedback Software Customer Feedback White Paper Customer Experience 84

UX Planet

JANUARY 23, 2024

The Kin is what happens when you design a piece of technology to be “cool” rather than useful. The Applebee’s crowd had colonized the platform with their Farmville and their coffee humor and their chain letters. Instagram didn’t have any valuable technology that Facebook needed. By 2012, Facebook was no longer cool.

Feedback Software 93

Feedback Software User Testing Customer Experience Customer Feedback 93

Mind the Product

FEBRUARY 27, 2020

When Petra Wille was in her first job, working as a software engineer for Burda Media , she visited Hamburg for a work project and promised herself she would live in the city one day. “I Petra joined German social network Xing as product manager for Xing’s events platform and was soon also responsible for recruitment and job boards.

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Intercom, Inc.

OCTOBER 1, 2020

And then it would be live, and we’d announce it via Intercom and get the feedback and see if we got it right or not. I was having a great time there, back in 2011. Des: Different backgrounds as well, different styles of producing software. That’s the dream, that’s the vision. Paul: No comments.

Roadmap 166

Roadmap Feedback Software User Testing Reporting Tools 166

Intercom, Inc.

OCTOBER 1, 2020

And then it would be live, and we’d announce it via Intercom and get the feedback and see if we got it right or not. I was having a great time there, back in 2011. Des: Different backgrounds as well, different styles of producing software. That’s the dream, that’s the vision. Paul: No comments.

Roadmap 166

Roadmap Feedback Software User Testing Reporting Tools 166

Split

JULY 30, 2020

For years, I’ve focused my efforts on sustainability in software delivery practices. These “new” ways of making software made sense to me because they significantly reduced the cost of making change at scale, whether measured in time, talent, or treasure. Instead, we need to re-visit how adaptability is truly achieved.

Reporting Tools 52

Reporting Tools Feedback Software Software Developers Software Development 52

The Product Coalition

JUNE 11, 2023

It often helps to have an arms-length participant who is nonetheless allied with you, to provide feedback on how your team is conducting itself. Make satisfying their interest part of any solution and be explicit in how this is done. My own domain — software — frequently engages another factor: scope.

Technical Review 147

Technical Review User Friction Reference Feedback Software 147

Modus Create

JULY 30, 2021

Evaluative research methods evaluate your understanding of the problem space or how well a solution works. Its scope is more specific as researchers use them to evaluate how effective a proposed solution might be. For example, asking a user questions such as “Would you pay for this app?” Customer Feedback Analysis.

User Testing 76

User Testing Product Research Research Software Customer Feedback 76

Johanna Rothman

MARCH 21, 2024

Sure, if a team reduces its feedback loops, the team will learn faster. In addition, more frequent customer and internal feedback can help create a better product. Back in 2011, I wrote this article: Agile Has Not Crossed the Chasm, A Contrarian View. But when managers cannot change and, as a result, do not change the culture?

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The Product Coalition

FEBRUARY 22, 2021

software is eating the world?—?, Loving the solution : This is a variation of the ‘we know what to build’ syndrome. The solution to this product discovery anti-pattern is simple: Fall in love with the problem, not your solution. To prevail in today’s game of an accelerated innovation-based competition?—?software

Product Research 103

Product Research User Testing Customer Experience Reporting Tools 103

Balsamiq

APRIL 23, 2018

First off, they created the User Centered Design Canvas , a powerful tool for analyzing product/market fit, value proposition, brand strategy, and more in a single document. One of Alina's mobile app projects. One of Alina's web app projects. It was 2011 when I started using Balsamiq. Why and how do you use Balsamiq?

User Testing 73

User Testing UX Data Visualization Research Software 73

The Product Coalition

JANUARY 20, 2020

Thought-out script and modern visual technologies of their movies are the key factors that make videos really outstanding. Yans Media provides animation solutions for startups and big companies across various industries, including financial, software development, blockchain, etc.

Research Software 84

Research Software Feedback Software User Testing Product Research 84

Modus Create

SEPTEMBER 14, 2021

At Modus Create, we’ve been remote since our inception in 2011. Thousands of people in all corners of the world work together to generate ideas and create tools that benefit the open-source community, their companies’ customers, and the world at large. . It also encourages continuous and real-time feedback. .

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