Arpit Rai

OCTOBER 29, 2019

Feature Development: For B2C products, you’re likely to only develop those features that affect a majority of your customers. It can sometimes be a bit different in B2B where even if 20% of your customers strongly desire a feature, it is likely that you will consider developing this feature. back in 2011–12. Probably not.

Analytic Tools 52

Analytic Tools Research Software Feedback Software B2C 52

Intercom, Inc.

MAY 1, 2018

We developed all these tips and tricks that would help us optimize what happens when they land. Intercom has grown like a weed since I’ve been involved, which is August 15, 2011, our incorporation date. I don’t look at Intercom and think that we nailed marketing or that we nailed comms or media relationships or virality.

Customer Experience 223

Customer Experience User Testing Weak Development Team Definition 223

Arpit Rai

OCTOBER 29, 2019

Feature Development: For B2C products, you’re likely to only develop those features that affect a majority of your customers. It can sometimes be a bit different in B2B where even if 20% of your customers strongly desire a feature, it is likely that you will consider developing this feature. back in 2011–12. Probably not.

Analytic Tools 40

Analytic Tools Research Software Feedback Software B2C 40

UX Planet

APRIL 30, 2024

Avoiding the 7 most common mistakes founders make when building a design team and culture in their startups. Intro If you’re reading this article, you’re probably at a point where forming a competent design team for your business is essential. Consequently, many products are initially developed without a designer on the team.

Startups 52

Startups Reporting Tools Research Software User Testing 52

Intercom, Inc.

JUNE 19, 2019

And as the Group Product Marketing Manager for Platform here at Intercom, I’ve loved seeing all the creative apps our partners have built. So we’re delighted to host Slack’s Director of Platform Marketing, Ceci Stallsmith, on the show. If there’s customer adoption , developers generally will come. Short on time?

Marketing 217

Marketing User Testing Weak Development Team Product Research 217

Product Innovation Educators

DECEMBER 18, 2023

In 2011, he founded Flashpoint, a first-of-its-kind deliberate innovation studio, to develop formative leaders and exceptional technology startups. Both at Flashpoint and at CDI, Merrick works with hundreds of founders and innovators and is developing the discipline of Deliberate Innovation.

Research Software 108

Research Software Weak Development Team Startups Books 108

Business of Software Conference

MAY 15, 2019

Technology launched before the market was ready, a funded company run into the grown, struggling to reach the heights of an American counterpart. Then I went on with the marketing director as boom went to bust at Sportal and joined Hutchison 3G UK. It was I think the biggest startup in corporate history at the time.

Research Software 55

Research Software Technology User Testing Fractional CTO 55

The Product Coalition

DECEMBER 29, 2020

The memo describes the role of the ‘Brand Man’ who would be responsible for managing the product, tracking sales, and general marketing and promotion of the product. Corporations started re-structuring so that teams were self-managing, and were given more autonomy and ownership. There was no-one in the middle to ‘ translate ’.

Reporting Tools 176

Reporting Tools Product Management Product Manager User Testing 176

Intercom, Inc.

OCTOBER 29, 2020

Think about what you could be doing to bring more diversity into your teams and be more inclusive as a company, and go actively out of your way in order to achieve set goals. I usually do them with Paul or people from the product teams – it’s much more fun to be on a podcast with your boss. Be open-minded.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Intercom, Inc.

APRIL 26, 2018

I hosted Nir on our podcast to learn how to create healthy habits, how to avoid bad ones, what questions thoughtful product designers should be asking themselves, and much more. Here are five quick takeaways: We have good habits and bad habits , which are very different from addictions. And yet, Google has 90% market share?

User Testing 223

User Testing Research Software Product Research Weak Development Team 223

svpg

SEPTEMBER 30, 2016

When I first decided to start The Silicon Valley Product Group, I had just left eBay and had some very strong opinions about what makes great product teams, and great product cultures, and while there were more than a few important thinkers and leaders on these topics, one area that I felt was under-represented was the role of product management.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Business of Software Conference

MAY 18, 2020

Lean Startup changed how we built products when it was published in 2011 – it lowered the risk in innovation by shortening development cycles. It was easy to try things in the market and keep iterating to see what works. We believe you will find this worthwhile. But they persisted with the aggressive response.

Vision 52

Vision Weak Development Team Government Data Visualization 52

Business of Software Conference

JULY 26, 2016

Mikey Trafton: How To Manage Your Badass Team. Bethany Pagels-Minor: The Many Flavors Of Agile – What’s The Right One For Your Team? Shawn Anderson & Shane Corellian: Alternative Marketing, or “Oops I Did A Marketing” Ayat Shukairy: Why “Customer First” Fails & What To Do About It.

Weak Development Team 70

Weak Development Team Data Visualization Customer Feedback User Testing 70

UX Planet

FEBRUARY 26, 2024

Don’t make the mistake of thinking that in every country, even in Europe, a UX Designer or a Developer is always paid more than, for example, a Recruiter, a Marketing Manager or a Customer Support Team Leader, because this is not always the case. Are my motivations backed by data? Am I victim of a bias?

Research Software 89

Research Software Feedback Software User Testing Data Visualization 89

Intercom, Inc.

MAY 17, 2018

Today, Bob is President and CEO at The Re-Wired Group , a consultancy that’s helped develop more than 3,500 products and services. The way you package and market your product will change over time, but the jobs your product is hired to do should be timeless. So I have to find something better.” Why is that?

User Testing 202

User Testing Customer Experience Reporting Tools Research Software 202

UX Studio: Product Management

FEBRUARY 26, 2019

It will introduce the top UX agencies here and shamelessly put our team on the list as well. Most famous for their innovative work and the love of prototypes, Ideo provides diverse teams with designers, engineers, and researchers to a project. The team also holds trainings and workshops. The Top UX Agencies. Digital Telepathy.

UX 80

UX Data Visualization Research Software Analytic Tools 80

Business of Software Conference

MARCH 30, 2021

There was only one team member brave enough to take him on. He wasn’t doing a bad job at all, Kirk Baillie. And there were lots of conferences for startups and lots of conferences for people that were raising funds and IPO going and all sorts of crazy old things. So can I start with the most memorable in a bad way?

Weak Development Team 52

Weak Development Team Feedback Software Events Customer Experience 52

Business of Software Conference

NOVEMBER 19, 2019

Tim Barker has established three startups and has seen the ups and downs of the startup journey, from his first business being acquired by Salesforce – where he spent five years in the formative age of cloud computing – to his current company DataSift being acquired by Meltwater in 2018. Tim Barker, CEO, DataSift.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8

Intercom, Inc.

MARCH 29, 2022

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. So when you see a spike in demand, you can meet it, no matter what size your team is. “We We’re here for you.”

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

The Product Coalition

AUGUST 1, 2019

The few widely-available definitions This is the closest thing to a widely accepted definition of a Product Manager This Venn diagram from Martin Eriksson’s 2011 blog post is one of the most frequently cited definitions on any piece which explores the nature of the Product Management role. 4- The organization’s ‘Product Culture’ ?—?

Definition 60

Definition Data Visualization Product Management Product Manager 60

Intercom, Inc.

AUGUST 23, 2018

I’ll tell you some things I learned so far while putting together the Product Design team at Intercom – which is a tricky thing to start. I’ve worked with some of the best design teams around, and let me tell you: the truth is that behind closed doors, every one of them was a shitshow. Our shared delusion. What do I mean by that?

Customer Experience 136

Customer Experience Feedback Software Technology Weak Development Team 136