Mind the Product

AUGUST 14, 2018

However, from my experience as both a lawyer and a product manager, I believe that licensing isn’t the Holy Grail for either product managers or the companies they work for. These different prior experiences add distinct flavours to someone’s approach to building and managing products. Why I’m not Convinced. Let’s get started!

Customer Experience 122

Customer Experience Certifications Product Manager Product Management 122

The Product Coalition

SEPTEMBER 7, 2022

MVP: Test an Idea Before Investing In It In 2010, businessman Joel Gascoigne came up with an idea to create an app that would allow social media users to plan the date and time of posting. When the product met users’ expectations, the entrepreneur continued to develop its functionality. a skateboard. In this case, a car.

User Testing 158

User Testing Feedback Software Product Research Research Software 158

UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. This fundamental gap in understanding is where UX Research becomes not only valuable but essential for driving authentic and lastinggrowth.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Intercom, Inc.

JULY 21, 2022

Intercom was created out of an epiphany in a small Dublin coffee shop because we realized that the impersonal, transactional way of doing business online just wasn’t cutting it for customers anymore. Paul Adams: Let’s not do this again and then have a retro to learn the same thing we’ve already learned five times.

Download 216

Download Feedback Software Data Visualization Customer Experience 216

The Basics of Product Management

JULY 12, 2020

Here are the top reviews. Only time will tell. Given the surge in popularity, there is a good chance that all of these apps like TikTok will avoid the list of the top product fails of all time. This method will help us get a better idea by taking a diverse user base independent of the underlying platform.

Systems Review 91

Systems Review Download Leadership Customer Experience 91

The Product Coalition

DECEMBER 27, 2022

The NFTs, or the Non-Fungible Tokens, first appeared in the market in 2014 and have constantly been evolving ever since. They soon climbed up the hierarchy to be the mainstream platform leaving the users with two of the largest NFT marketplaces in the world, OpenSea, and SuperRare.

Data Visualization 147

Data Visualization Technical Review Systems Review Software Review 147

Intercom, Inc.

OCTOBER 27, 2022

Whether it’s customer onboarding or just gathering information for an event, we’re often trapped in endless follow-ups and back-and-forth emails until we finally get the assets and can move on with other, more meaningful tasks. Alex: Well, at this time, in 2011 or 2012, startups were not a big thing in France or Europe.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

The Product Coalition

JUNE 17, 2019

“The digital transformation of any enterprise is a herculean task requiring a willingness to embrace cultural change, the ability to immerse the entire organization in the customer journey, and a total commitment to digitize to the core”?—? Bank customers’ requests are rapidly changing. We identify opportunities.

Banking 113

Banking Development Team Review Software Review Technical Review 113

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. When the success of your project depends on the quality of the UI/UX design, choosing the right user experience agency to work with is an extremely important task. It is proven to be an effective system. and Facebook.

UX 131

UX Research Software Feedback Software User Testing 131

Intercom, Inc.

JANUARY 10, 2019

Short on time? But instead of focusing exclusively on algorithms, the next frontier is making those bots accessible and user-friendly. Instead, they should be deployed when there are more complicated if-this-then-that scenarios that would be difficult for users to guide themselves through. Or showing you your bank balance.

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Tyner Blain

APRIL 20, 2025

I have a bit of a history with the concept of ‘good enough’, from satisficing in sprint planning (2008) to Kano analysis for product managers (2009) to trying not to miss the mark in problem solving (2012) to understanding intent and satisfying customer needs (2014).

Systems Review 59

Systems Review Software Review Transportation Events 59

The Accidental Product Manager

FEBRUARY 8, 2021

Do customers want to trust Alexa with their health data? They want to track customer prescriptions and also relay personal health information. Their goal is to get Alexa to become a part of customer’s everyday health care processes. Image Credit: Jeff Eaton. Additionally, when it comes to health care date in the U.S.

Data Visualization 100

Data Visualization Reporting Tools Software Review Artificial Inteligence 100

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. Our flat company model at the time, enabled the first joiners to form the company together. Happy birthday, UX studio!

Research Software 90

Research Software UX Feedback Software User Testing 90

UX Planet

FEBRUARY 22, 2024

When was the last time that we had an entire day completely free from digital distractions? It might be hard to recall the last time you had even an hour without technology. Sometimes, to have a profound focus on anything for any significant length of time may seem like a feat. So, what’s causing the attentional shift?

Research Software 98

Research Software Analytic Tools Technical Review Technology 98

Andrew Chen

OCTOBER 17, 2017

Two decades after eBay was founded, a similar story unfolded itself, this time over Uber (my current employer!) NYU Professor Aswath Damodaran asserted that Uber was overvalued after a 2014 investment round. Since the 2014 article, Uber has blown past his estimate by 10X, with top line revenues to support it. Setting up payment.

Weak Development Team 0

Weak Development Team Technical Review Data Visualization Travel 0

The Product Coalition

DECEMBER 14, 2019

These companies will help you build a user-friendly software that allows you to manage your financial activity efficiently. The company specializes in creating software solutions that help both customers and employees of financial organizations to be able to leverage the latest technological advancements.

Analytic Tools 90

Analytic Tools Research Software Software Developers Software Development 90

UX Studio: Product Management

JANUARY 25, 2022

As a global agency with over ten years of experience, we reviewed hundreds of design agencies in London, Berlin, New York, and San Francisco to create a curated list of agencies you can trust and work with. This time, we reviewed web design Manchester agencies and listed the five best design companies in Manchester 2022.

Research Software 83

Research Software Feedback Software Analytic Tools Product Research 83

The Product Coalition

JUNE 25, 2019

I had a similar experience several years ago at a company I worked for when a new executive came on board. After a short period of time, he introduced a similar policy to the one above. We were much smaller than Yahoo at the time, but had been an extremely remote friendly organization up to that point. So is it true?

Weak Development Team 97

Weak Development Team Research Software Customer Experience Leadership 97

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 84

Data Visualization Research Software Reporting Tools Analytic Tools 84

Modus Create

MARCH 8, 2020

It seems a lot of the time, the question is “Why are there not more women developers?” I had no experience in IT whatsoever and never planned to have a career in it. I had done a ton of research and became passionate about finding an organization driven by results, not “ass in chair” time. We are now at 200.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

freshtrax

SEPTEMBER 24, 2019

With nearly 20 years of experience in marketing and management, he serves as Adjust’s Japan country manager. He shared Adjust’s experience in expanding business to Japan, insights about Japanese clients, and other key points that companies interested in entering the Japanese market should consider. Q: Adjust expanded to Japan in 2014.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

Usersnap

AUGUST 12, 2024

Net Promoter Score, launched in 2003, has become a key metric for assessing customer satisfaction. NPS measures customer loyalty by asking how likely customers are to recommend your product or service to others. They offer detailed reporting and customizable survey questions , often with user-friendly interfaces.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Amplitude

MAY 27, 2020

Despite these turbulent times, Amplitude has reached a milestone achieved by only.00006% This is only one more step in a long journey, but one that could not have happened without the support and feedback from all of our customers and partners. If you are interested in collaborating with us please write to press@amplitude.com.

Analytic Tools 59

Analytic Tools Feedback Software User Testing Data Visualization 59

Gainsight

FEBRUARY 9, 2021

Top customer success teams share a growing theme: their own operations team. . I first became a CS Ops leader in 2014, and I’ve seen time after time the value of the software, enablement, templates, data, and more that I’ve helped provide. They work tightly together to work in tandem without duplicating effort.

Analytic Tools 52

Analytic Tools Data Visualization Government Software Review 52

Brian Balfour

FEBRUARY 7, 2017

Andy Carvell joined SoundCloud in 2012, when the company was just over 80 employees and 10 million monthly active users. The service now boasts over 150 million registered users, and monthly actives in the high tens of millions. Andy’s last role just before leaving SoundCloud was running the user retention team there.

Onboarding KPIs 62

Onboarding KPIs Feedback Software Customer Experience User Testing 62

UX Studio: Product Management

JULY 9, 2021

We are a UX design agency based in Europe with a decade of experience in UX design and research. One of them is location, so this time we reviewed the top companies to help you find the right UX agency in London. Super User Studio. Our list includes digital design agencies in London and beyond. Studio Graphene.

Research Software 52

Research Software UX User Testing Product Research 52

Arkenea

MARCH 15, 2025

Key Takeaways According to the ONC, the definition of healthcare interoperability is a system’s ability to exchange health information and utilize it from other systems. An interoperable system performs these tasks without any user intervention. This is because not all systems support different formats.

Healthcare 52

Healthcare Reporting Tools Analytic Tools Software Review 52

Obo

FEBRUARY 12, 2019

They probably didn’t have an adequate product planning system in place. Not to mention the failure from a monetary standpoint; in 2014 , Google lost $1.9 billion on “other bets” (a category that includes the projects of the Rapid Eval team), though it’s impossible to know how much of that was due to Glass.

User Testing 40

User Testing Research Software Technical Review Product Research 40

Roadmunk

DECEMBER 21, 2017

Listen below: Hotjar is on a mission to democratize user data and feedback by making their analytics platform accessible to everyone—no matter how small their website. They’re based in Malta, a tiny island in the Mediterranean, and in 30 months, they bootstrapped their way to over 200,000 users and $10 million in annual revenue.

Feedback Software 55

Feedback Software Analytic Tools User Testing Customer Feedback 55

Arkenea

JANUARY 20, 2025

The medical industry and business leaders are realizing that telemedicine technology is instrumental in optimizing the experience between a patient and a physician. Arkenea is a trusted, exclusively healthcare-focused software development firm with 13+ years of experience. percent in five years, from 2014 to 2019.

Healthcare 52

Healthcare Technical Review Data Visualization Consulting 52

Usersnap

JULY 18, 2022

Also known as feedback menus at Usersnap, floating action buttons make a website more user-friendly; many companies find them necessary when collecting customer feedback , and making product or website improvements. What does this customer feedback menu do? It gives end users multiple feedback options from one button.

Feedback Software 52

Feedback Software Research Software User Testing Customer Feedback 52

Amplitude

NOVEMBER 2, 2018

Since the time of writing, Andrew has left Looker to start his own company. This was in 2014, around the time on-demand products were really picking up. My roomate at the time worked at Instacart and he persuaded me to join. Don’t rely on anybody else to get your data.”. Location : San Francisco & Santa Cruz.

Data Visualization 53

Data Visualization Analytic Tools Technical Review Product Manager 53

freshtrax

FEBRUARY 21, 2023

Although the number of tourists has plummeted in the past years due to the pandemic, the percentage of foreigners in Tokyo has been increasing since 2014 with internationalization rapidly progressing in the city. During that time, I realized the power of technology which could impact the way we provide solutions.

Research Software 52

Research Software Technical Review UX Data Visualization 52

Gainsight

JULY 7, 2021

Back then, I was still six months away from launching my own SaaS company, but I was already encumbered with the industry and curious about this up-and-coming category called “Customer Success.”. And that they, too, would come full-circle nine years later at Pulse Everywhere 2021 – this time in front of more than 20,000 professionals.

Feedback Software 45

Feedback Software Customer Experience User Testing Events 45

Mixpanel

MAY 5, 2021

Teams are praised whenever they release a new feature (or product) to their customers. Even the most experienced product managers have little to no experience and craft in reverting decisions after a feature has already made it live into production. Our biases, and several other reasons, encourage us to keep things.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Intercom, Inc.

FEBRUARY 7, 2019

Short on time? At Intercom, it’s that businesses should be able to talk to their users as humans. Timing has been everything from Coda. I went to MIT, out in Massachusetts, a long time ago. Then I left Google in 2014 to start Coda. Here are five quick takeaways: Identifying your simple thesis is paramount.

Feedback Software 172

Feedback Software Reporting Tools User Testing Data Visualization 172

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225