Intercom, Inc.

JANUARY 10, 2019

Instead of saying “name” with an input field, the bot would ask, “What’s your name?” I remember when I wrote that blog post in 2014, Google Now had just been announced. I don’t know when Stripe was founded, but in 2014 they weren’t very mature. Google Now looks a lot like it did in 2014.

User Testing 143

User Testing Banking Customer Experience Technical Review 143

The Product Coalition

JUNE 17, 2019

“The digital transformation of any enterprise is a herculean task requiring a willingness to embrace cultural change, the ability to immerse the entire organization in the customer journey, and a total commitment to digitize to the core”?—? no real names, numbers or data are shared with developers.

Banking 113

Banking Development Team Review Software Review Technical Review 113

UX Studio

DECEMBER 14, 2023

2014: Product design course As knowledge sharing was a driving force across the team from the early days, we started our Product Design course early on. We facilitated 13 courses in a row, one in each semester starting in 2014 Autumn, up until the Pandemic interrupted our nice sequence in 2020.

Research Software 90

Research Software UX Feedback Software User Testing 90

Modus Create

MARCH 9, 2021

This shared passion became a part of the company’s DNA, including its very name. They began consulting at a large enterprise. In 2014, just a few years after its inception, Modus Create opened its first international office in Cluj-Napoca, Romania. One has a background in Arts, and the other is an Air Force veteran.

Magazine 76

Magazine Consulting Education Enterprise 76

The Accidental Product Manager

NOVEMBER 5, 2018

The tiny collectables go by many different names including Shopkins , Num Noms, and Tsum Tsum. The tiny collectable market was originally created by the Australian toy maker Moose Enterprise. They are the company who created the Shopkins line of tiny collectables which put them on the map starting in 2014. toy industry.

Product Management 74

Product Management Product Manager Management Management 74

Mind the Product

MARCH 16, 2017

Josh led Greylock’s investment in SmartThings (acquired by Samsung in 2014) and Jelly (acquired by Pinterest in 2017). Josh currently serves on the boards of Medium, Discord, Musical.ly (observer), Life On Air (makers of Houseparty), and Operator. Josh also works closely with our investments in Nextdoor and Whosay. Janice Fraser, SVP, Bionic.

Research Software 79

Research Software User Testing Product Research Workshop 79

Mind the Product

APRIL 18, 2017

Josh led Greylock’s investment in SmartThings (acquired by Samsung in 2014) and Jelly (acquired by Pinterest in 2017). Josh currently serves on the boards of Medium, Discord, Musical.ly (observer), Life On Air (makers of Houseparty), and Operator. Josh also works closely with our investments in Nextdoor and Whosay. Janice Fraser, SVP, Bionic.

Research Software 88

Research Software User Testing Customer Experience Workshop 88

Intercom, Inc.

JULY 21, 2022

Rachel Hepworth: In 2014 and 2015, Slack had this incredible growth, but it was growth off a small base, based on very early adopters. Andrew’s name kept popping up when we asked guests who in growth do you think we have the most to learn from? Here’s Rachel. You can hear or read the full interview on the Intercom blog.

Download 216

Download Feedback Software Data Visualization Customer Experience 216

DISQO

JANUARY 15, 2020

Brings Proven Track Record Leading High-Growth Enterprise SaaS Companies. New York, NY – (January 15) – Alpha (www.alphahq.com), the leading market intelligence platform provider, announced today that it has named Rob Holland as the organization’s Chief Executive Officer.

Product Research 52

Product Research Research Software User Testing Feedback Software 52

DISQO

JANUARY 15, 2020

Brings Proven Track Record Leading High-Growth Enterprise SaaS Companies. New York, NY – (January 15) – Alpha (www.alphahq.com), the leading market intelligence platform provider, announced today that it has named Rob Holland as the organization’s Chief Executive Officer.

Product Research 52

Product Research Research Software User Testing Feedback Software 52

DISQO

JANUARY 15, 2020

Brings Proven Track Record Leading High-Growth Enterprise SaaS Companies. New York, NY – (January 15) – Alpha (www.alphahq.com), the leading market intelligence platform provider, announced today that it has named Rob Holland as the organization’s Chief Executive Officer.

Research Software 52

Research Software User Testing Data Visualization Customer Feedback 52

Revulytics

DECEMBER 16, 2019

Glassdoor named Product Manager the fifth best job out of 50 in America, with more job openings than data engineers and DevOps engineers. The majority of the attendees are from business and enterprise software/SaaS, consumer and web. In contrast, smaller conferences can surprise you with some big names.

Analytic Tools 76

Analytic Tools CTO Coach Research Software Product Management 76

Gainsight

APRIL 12, 2023

Over the years at Gainsight, we’ve had a few—our first Chief Financial Officer and our first Chief People Officer, to name two—that had a massive impact. Mistake #4: Not standardizing pricing and related systems early Every enterprise-oriented startup, including Gainsight, can fall into the same trap. Try to have more gravitas.”

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Enterprise 52

Amplitude

NOVEMBER 2, 2018

This was in 2014, around the time on-demand products were really picking up. After a little over 3 years, I wanted to try my hand at SaaS enterprise products to learn about the differences between B2B and B2C, which brought me to Looker in July of 2017. I started in a Technology Leadership Rotational Program at Levi Strauss & Co.

Data Visualization 53

Data Visualization Analytic Tools Technical Review Product Management 53

Gainsight

OCTOBER 5, 2021

Namely, many think in terms of their customer’s success. In 2014 and 2015, leaders recognized that proactive relationship management improved customer experience, satisfaction, and sentiment. In years past, most of the effort from customer success managers needed to focus on enterprise accounts. And largely unsuccessful. .

Customer Experience 45

Customer Experience Technical Review Software Review Leadership 45

ProductPlan

APRIL 12, 2022

So far, Salesforce only plans to add the messaging app to its enterprise software suite without immediately changing Slack’s functionality, branding, or leadership. Built for enterprise companies. Slack was built with enterprise companies in mind, which is why security, reliability, and compliance are baked into the product.

Feedback Software 52

Feedback Software Analytic Tools Research Software Product Strategy 52

UX Studio: Product Management

OCTOBER 2, 2023

Our journey has led us to partner with startups and enterprises in more than 250 projects worldwide. They also provide expertise in brand naming, go-to-market strategies, and campaign development. 4 – DHNN DHNN, Design Has No Name, is a transformative digital design agency with offices in Buenos Aires, Miami, and Lisboa.

Research Software 66

Research Software Data Visualization User Testing Technical Review 66

PMLesson's Ace the PM Interview

JULY 13, 2020

Their Product Owner/Product Manager certification (POPM) is something of a two-for-one: you’ll learn basic product management skills as well as the latest principles for Lean enterprises. Product School's Product Management Certification Founded in 2014, Product School boasts a community of 1 million+. The only catch?

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

The Product Coalition

AUGUST 23, 2023

This smartphone is produced by a Dutch social enterprise of the same name, with a clear and compelling mission: to develop a phone that doesn’t harm people or the environment. Their commitment to their purpose paid off; upon its launch in 2014, Slack was quickly embraced by teams around the globe.

Weak Development Team 148

Weak Development Team Customer Experience Technical Review Customer Feedback 148

Business of Software Conference

MARCH 11, 2020

ML : [singing] Happy birthday to you… DC : And it was the four year anniversary I left we left September 30th 2014 and HubSpot went public. And then I stumbled upon another man another person named Sam who’s my next mentor. So I have like three mentors named Sam. Four years ago we left and today. ML : Happy Birthday!

CTO Coach 52

CTO Coach Weak Development Team User Testing Customer Experience 52

Business of Software Conference

JUNE 19, 2020

So just like starting soft here a little bit of background on who in God’s name am I to come up here and talk about these things. We actually had name confusion like that pricing consulting company What’s this product. And in the 2014 version there was only like 400 companies on it. How about now. Again, same person.

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52