2017 Article Branding Reporting Tools 
Intercom, Inc.
JUNE 19, 2018
In a recent survey of customer support leaders, Aircall, an internet phone system specifically built for online call centers, found that controlling costs was the No. Moreover, when new innovations are developed for the customer support industry, they are often framed as a way to cut costs rather than offering better service.
freshtrax
JULY 16, 2019
Related article? PKSHA Technology Inc. It is an e-commerce company that provides a platform on the C2C online resale marketplace. It is an e-commerce company that provides a platform on the C2C online resale marketplace. A few years ago, Mercari branched out its business and launched “merpay”, a mobile payment service.
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Intercom, Inc.
OCTOBER 13, 2022
Meet the five brand-new product innovations that will drive up customer engagement this fall – including our biggest messenger update yet. Intercom customers report 31% higher engagement, 22% higher activation, and 21% higher retention after implementing Intercom for customer engagement”. The last year hasn’t been easy.
freshtrax
SEPTEMBER 3, 2019
Second, there is a lot of opportunity for companies in the video communications market, business chat tools market, and other similar businesses to grow in Japan. Then, we’ll share our top tips on how you can make your way into the Japanese market as a video conferencing or business chat tool company. Source: MLIT, 2017.
Alchemer Mobile
JUNE 12, 2019
We’ve outlined some of the unique challenges financial institutions commonly face, some suggested solutions, and examples of companies who have excelled in conquering these obstacles. Most brands only hear from less than one percent of their customer base , so they miss out on critical feedback from the other 99 percent.
UX Planet
FEBRUARY 22, 2024
The very idea of “choice architecture” in design sounds helpful, but in the wrong hands, it becomes a powerful tool for control. Older folks, those new to technology, and people with certain disabilities become easier targets due to limited digital literacy or specific cognitive differences. Let’s celebrate the wins!
freshtrax
JULY 2, 2019
While selling your products directly to consumers from your website gives you full control over your brand and higher profit margins, it might be difficult to reach a large audience and generate sales, unless you already have strong brand awareness. Approximately 70% of members use Rakuten services at least once a year.
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