The Product Guy

NOVEMBER 15, 2019

Guest Post by: Dominic Miller (Mentee, Session 10, The Product Mentor) [Paired with Mentor, Scott Stokke ]. The graph below illustrates this principle graphically, showing that the cost of fixing issues in production can be ten or even a hundred times more expensive than fixing the issue before it reaches production.

Product Research 186

Product Research User Testing Research Software Customer Experience 186

Mind the Product

NOVEMBER 21, 2018

The Mind the Product training curriculum is written in collaboration with dozens of expert product managers from countries and companies around the world. One the most consistent and frequent lessons that we teach in different workshops is “test early, test often”, also known as lean methodologies. I didn’t have to.

User Testing 147

User Testing Product Research Testing Data Visualization 147

Mind the Product

JANUARY 19, 2018

Every year, the UX design team at Red Badger discusses upcoming trends, and this year we’re taking the opportunity to share our views with Mind The Product readers. Accessibility has long been a consideration for our industry, but 2018 will see a new wave of users who demand truly inclusive and ethical services. Recommendations.

Data Visualization 156

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 156

Intercom, Inc.

JANUARY 2, 2019

In 2018, we doubled the size of our R&D teams to continue building best in class products with non-stop innovation. We strive to let our product do the talking. In 2018, we set out on our own path to make our mark where we felt others had fallen short. Read on to hear more about what we shipped in 2018: .

Technical Review 141

Technical Review Analytic Tools Feedback Software Customer Communications 141

Mind the Product

MARCH 5, 2020

In terms of engagement, research shows that push notifications are the strongest single feature in favor of apps, with web push notifications nowhere near as effective in activating people. on H1 2018, data from Accengage), so fewer than one in 10 notifications prompts user action. Betting on Apps. in 2017 to 7.8%

Research Software 176

Research Software Reporting Tools Development Data Visualization 176

Mind the Product

JUNE 13, 2018

Mind the Product London 2018 on October 18-19 will be better than ever, with more workshops, more networking, and more fun than ever. But most importantly #mtpcon will, as usual, bring you the best minds in product from around the world for a day full of thought-provoking insight, inspiration, and learning.

User Testing 132

User Testing Data Visualization Workshop Product Research 132

Product Talk

JANUARY 19, 2022

Increasing the number of product trios who adopt a continuous cadence to their discovery work is my North Star metric. My goal is to increase the number of product trios who adopt a continuous cadence to their discovery work. Discovery Coaching Doesn’t Scale. Understanding Impact vs. Outcomes. Tweet This.

Product Research 261

Product Research Workshop Weak Development Team Books 261

Mind the Product

AUGUST 19, 2019

What does it mean for us as product managers? We all use AI or machine learning (ML)-driven products almost every day, and the number of these products will be growing exponentially over the next couple of years. What does it mean for us as product managers? Lesson 1: Understand the Problem You’re Trying to Solve with ML.

Artificial Inteligence 195

Artificial Inteligence Data Visualization Product Research Reporting Tools 195

Product Innovation Educators

SEPTEMBER 30, 2024

DFW Airport’s journey to winning PDMA’s 2024 Outstanding Corporate Innovator Award Watch on YouTube TLDR In this episode of Product Mastery Now, I’m interviewing Jodie Brinkerhoff, VP of Innovation at DFW Airport, about DFW’s journey to winning PDMA’s Outstanding Corporate Innovator (OCI) Award.

Research Software 286

Research Software Feedback Software User Testing Technical Review 286

Alchemer Mobile

APRIL 24, 2018

As a mobile product manager, one challenge I face is prioritization. We constantly use A/B testing to discover the exact lesson lengths that will keep people coming back again and again. Building mobile products is about solving a user problem. I enjoy being involved in the entire product lifecycle. Raised $721.7M

User Testing 203

User Testing Customer Experience Artificial Inteligence Naming 203

Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Mind the Product

APRIL 3, 2019

A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong. A/B testing can often kill big, existing ideas because [it] expects results quickly – and you can’t get results quickly from big, important idea changes.

Customer Experience 159

Customer Experience Product Research User Testing Entertainment 159

Mind the Product

JANUARY 3, 2020

We launched in 2013 and redesigned the app in early 2018. billion visually impaired or blind people (October 2018). We started work on improving the accessibility of the iTaxi app in the middle of 2018. We also analyzed our product. We devoted the whole summer of 2018 to modifying the iOS version of the app.

Data Visualization 203

Data Visualization User Testing Customer Experience Product Research 203

UX Studio: Product Management

APRIL 3, 2018

But not only doctors take care of our health; we can choose from many digital products helping us perform and live better. In our experience, a healthcare product design process must focus on needs, not necessarily what people want. Additionally, most healthcare products tend to focus overall on the patient as customer.

Healthcare 138

Healthcare Research Software Data Visualization UX 138

Alchemer Mobile

JULY 11, 2019

So, as a product manager for a mobile application, how on earth can you build an application that stands a chance of becoming a well-used, frequently purchased application, let alone rise to the level of “top 10?”. “The As a mobile product manager, you have three days to delight your user before they turn to one of your competitors.

Research Software 220

Research Software User Testing Feedback Software Customer Experience 220

The Product Coalition

MARCH 15, 2021

Front end trends are developing slowly. It’s really hard to make predictions about what will happen in 2021, but we may surely say what technologies will remain at the peak of fame and will be used everywhere in front end development app. Frameworks are software that simplify the development process and different modules assembly.

Development 187

Development Data Visualization Framework Technology 187

Product Innovation Educators

FEBRUARY 9, 2018

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. How the role of product manager differs from the discipline of product management. Describing what a product manager does is challenging because it varies from organization to organization.

Product Manager 120

Product Manager Product Management Product Research User Testing 120

Mind the Product

OCTOBER 2, 2022

Cindy Alvarez, Principle Researcher at Microsoft and Author of Lean Customer Development wanted us to recognize this fact at #mtpcon San Francisco 2018. Read more » The post SUNDAY REWIND: No one is immune to cognitive bias appeared first on Mind the Product.

User Testing 194

User Testing Product Research Development Product Management 194

Product Talk

JANUARY 8, 2020

Doing one of my favorite things—presenting at Mind the Product. Over the past six years, I’ve developed and honed my Continuous Discovery Habits curriculum by reading and writing about the best research on problem-solving , decision-making , and critical thinking. I run a 12-week coaching program for product trios (i.e.

Product Research 164

Product Research Workshop Books Events 164

Melissa Perri

JULY 14, 2016

“What is your Product Strategy? When I replay this scene in my head, I can hear the CTO very audibly yelling (slash pleading) with our product team. BUT we still had to test our ideas. This is the way we were taught to think about Product Strategy. Product Strategy emerges from experimentation towards a goal.

Product Strategy 306

Product Strategy Onboarding KPIs Strategy Transportation 306

Mind the Product

APRIL 2, 2019

Creating a successful product requires a clear vision. Without this, product leaders tend to either hedge their bets with small, safe, incremental adjustments or make no progress at all because they lack confidence in the right solution. This helped to inform its focus on developing its learning platform, Fender Play.

Data Visualization 192

Data Visualization Customer Feedback User Testing Reporting Tools 192

Userzoom

FEBRUARY 12, 2020

This is a guide for UX and research practitioners who have either newly joined an organization that’s using the Agile methodology, or their current product development is adopting Agile for the first time and they’ve been told to “make UX research happen in this new fangled process immediately please!” . What is Agile?

User Testing 100

User Testing Product Research Research Software Customer Feedback 100

UX Planet

FEBRUARY 2, 2024

The potential of quantum computing and artificial intelligence to enhance user research User research is crucial for the human-centered design of digital products and services. However, traditional user research methods can be time-consuming, subjective, and difficult to scale. Unconscious bias can influence results.

User Testing 98

User Testing Research Software Product Research Artificial Inteligence 98

Alchemer Mobile

NOVEMBER 29, 2018

By now, marketers and product owners in every space understand the importance of listening to their customers. Being available to gather and respond to customer feedback is becoming more the norm for most companies, but it doesn’t mean it’s getting any easier to take on alone. Feedback Should Drive Your Product Roadmap.

Feedback Software 173

Feedback Software User Testing Customer Feedback Reporting Tools 173

Mind the Product

AUGUST 30, 2018

For the past 7 years Mind the Product has run #mtpcon in London and San Francisco and #mtpengage in Hamburg – the biggest and best product management conferences in the world. Mastering the Problem Space for Product/Market Fit by Dan Olsen. Quantifying Qualitative Research by Leisa Reichelt. Marty Cagan.

Research Software 188

Research Software User Testing Customer Experience Product Research 188

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. Here, to help you, are five product management tricks and tools for every product leader. It’s the foundation of our product strategy.

User Testing 181

User Testing Reporting Tools Research Software Product Research 181

Mind the Product

JUNE 11, 2019

When we started building our web product, our plan was pretty simple: “Just build the same features as our mobile app but make it work on bigger screens.” . To test our hypotheses, we conducted user research. However in the end, our research found that using ecommerce metaphors simply didn’t work. Straightforward, right?

User Testing 171

User Testing Customer Experience Product Research Banking 171

The Product Coalition

MAY 24, 2021

Becoming a Product Leader?—?Introduction Introduction This is an article series on moving from individual contributor Product Manager to people manager and Product Leader. As an individual contributor Product Manager, you can spend years honing your craft and focusing on doing your job better. as a Product Leader.

Product Research 179

Product Research User Testing Research Software Feedback Software 179

Mind the Product

JULY 17, 2020

In this MTP Engage Manchester talk, Lisa Vigar takes us through the journey – from launch proposition in September 2018, to winning a prestigious Webby award – of the BBC Voice for Kids Alexa app. The post Iterating Your Voice Product, by Lisa Vigar appeared first on Mind the Product.

Product Research 157

Product Research Research Software User Testing Development 157

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. Both landscapes are increasingly competitive and it’s little wonder that 63% of marketing executives have rated lead generation as their biggest challenges in 2018.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Mind the Product

DECEMBER 15, 2017

At Mind the Product our mission is to further the craft of product management by bringing together product people of all stripes to share their stories and experiences. So without further ado, here are the Top 10 Product Management & Design Videos of the year: 1. 20 Years of Product Management in 25 Minutes.

Research Software 0

Research Software Product Research Data Visualization User Testing 0

Mind the Product

AUGUST 1, 2019

So much, in fact, that the product leaders behind these apps are slimming them down. Yet, industry data shows quite the opposite – a whopping 80% of product features are rarely or never used. Of course, product teams need to develop and ship new features. Product Teams are Being Judged by the Wrong Numbers.

Reporting Tools 190

Reporting Tools Data Visualization Customer Experience Product Research 190

Alchemer Mobile

APRIL 11, 2019

Let customer feedback drive your product roadmap. In many ways, the shift towards digital makes gathering feedback from customers easier—but only if you ask for it correctly. The insights you gather should inform your product roadmap and rally your development team around a single point: the customer.

Finance 203

Finance Feedback Software User Testing Customer Experience 203

Mind the Product

NOVEMBER 2, 2018

Martin Eriksson opened #mtpcon London 2018 – the world’s largest conference for passionate product people – by telling us that despite all he’s achieved, he feels like a fraud. We work with developers, user researchers, data scientists, and a host of other experts every single day. So embrace the awkward.

Research Software 189

Research Software User Testing Product Research Customer Experience 189

Intercom, Inc.

JUNE 19, 2018

In a recent survey of customer support leaders, Aircall, an internet phone system specifically built for online call centers, found that controlling costs was the No. Moreover, when new innovations are developed for the customer support industry, they are often framed as a way to cut costs rather than offering better service.

User Testing 216

User Testing Reporting Tools Research Software Customer Experience 216

Product Innovation Educators

SEPTEMBER 17, 2018

Product managers can move the wheel forward without reinventing it. I’m currently on a tour through the northeast of the US, visiting product managers and innovators. Also, I want to tell you about the fastest growing conference for software product management. Summary of some concepts discussed for product managers. [5:00]

User Testing 159

User Testing Research Software Product Research Customer Experience 159