Product Innovation Educators

MARCH 4, 2025

How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams. However, these early efforts faced significant limitations.

Artificial Inteligence 235

Artificial Inteligence Research Software Product Research User Testing 235

Mind the Product

FEBRUARY 25, 2020

It’s not rocket science that awesome products come from awesome teams, so what’s the key to creating and managing a team that’s designed for maximum impact? Here, taking advice from a number of product pros, we look at a selection of ways to build product teams and empower them to achieve success.

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Weak Development Team User Testing Workshop Magazine 169

Product Innovation Educators

DECEMBER 3, 2018

She was named a Top 100 Leadership Speaker for 2018 and is here to tell us how we can have a happier workplace. I was asked to lead a moving company, where the culture was really bad. There’s also a litmus test to help someone get a sense of where a team is. If you give your team permission to say those things, they will.

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Weak Development Team Product Research Books Naming 172

Melissa Perri

JULY 14, 2016

When I replay this scene in my head, I can hear the CTO very audibly yelling (slash pleading) with our product team. To create a backend system that will allow the sales team to manage their leads.” “To These product initiatives aren’t bad, they are just communicated at the wrong time and with the wrong intentions.

Product Strategy 306

Product Strategy Onboarding KPIs Strategy Transportation 306

The Product Coalition

JULY 17, 2018

to find this year’s top app development agencies. After reading a bunch of content from other app development professionals, journalists, tech bloggers and the like, we realized that there are many good companies out there, and that everyone has a different favorite. It develops for Android and iOS, but also for the web.

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Research Software Weak Development Team Development CTO Coach 60

Intercom, Inc.

AUGUST 13, 2019

In a recent talk at UX London , I discussed some lessons learned while growing the design team at Intercom, reflecting on the technology industry’s obsession with tools, and pointed out how our sense of tools as objects or apps blinds us to the reality that the processes we adopt and develop are also, in effect, tools.

Reporting Tools 223

Reporting Tools Research Software Feedback Software Weak Development Team 223

Product Management Unpacked

APRIL 3, 2020

According to a Gartner report “How to Cultivate Effective ‘Remote Work’ Programs Refreshed 14 May 2019, Published 16 January 2018,” three of the four key challenges are: Mutual lack of trust undermines good remote work intentions. Showing support for your team members, even when they make mistakes.

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Weak Development Team Product Management Product Manager Banking 163

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. Without this foundation, your marketing stack can become a set of siloed tools that will bog your team down in complexity. Strategy first, technology second.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

The Product Coalition

DECEMBER 29, 2020

Corporations started re-structuring so that teams were self-managing, and were given more autonomy and ownership. There was a gap between development and tech which needed to be filled. Product Management developed organically, as the intersection between engineering and brand management. After all, many paths lead to product!

Reporting Tools 179

Reporting Tools Product Management Product Manager User Testing 179

Mind the Product

APRIL 13, 2020

Christina Wodtke’s path to her current standing as an established authority on the attributes of high-performing teams and the use of OKRs has been a roundabout one. She’s also due to deliver a workshop on how to design product teams with intention at MTP Engage Hamburg. So what about high-performing teams?

Technical Review 235

Technical Review Weak Development Team Travel Product Research 235

Intercom, Inc.

APRIL 22, 2021

If you’re a senior engineer and want to further your career, what skills should you develop? Moving forward in your career, avoid the trap of doing work that feels high-impact, but it’s actually not , or work that makes you look good at the expense of the project and the team. How do people move into staff engineering roles?

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Technical Review Leadership CTO Coach Weak Development Team 274

Mind the Product

FEBRUARY 21, 2019

And I’d like to think that product people are among the more open professionals out there: we can be honest about our struggles, face up to our fears, and seek wisdom for our weaknesses. Therefore it’s how we handle it which matters – and we do well to remember that not all conflict is bad. So what are these fears?

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Weak Development Team Product Management Product Manager Product Research 158

Product Talk

JANUARY 19, 2022

I teach teams that business outcomes are derived from your business model. My business model formula looked something like this: # of teams in my coaching program x price per team. Increasing the number of teams that I coach would increase both revenue and impact. I can only work with so many teams at once.

Product Research 261

Product Research Workshop Weak Development Team Books 261

Mind the Product

APRIL 23, 2018

And leaders have an outsized impact on team performance. She shared some insights on human behavior, and how we as leaders can use our influence to build a culture of psychological safety, enhancing collaboration and problem solving in our teams. On the tactical front, we talked about the good and bad sides of data.

Agile 157

Agile Weak Development Team User Testing Customer Feedback 157

Mind the Product

AUGUST 19, 2019

According to Crunchbase, in 2018 there were 5,000 startups relying on machine learning for their main and ancillary applications, products, and services. Secondly, as great product managers are also great capacity builders for their teams, you should start looking for opportunities that AI can present for your product.

Artificial Inteligence 195

Artificial Inteligence Data Visualization Product Research Reporting Tools 195

Mind the Product

JUNE 19, 2018

Typically this would be a cross functional team of C- level and director-level people. Strengths and weaknesses are internally focused, whereas opportunities and threats are caused by external factors. How can you patch out weaknesses to take advantage of opportunities? Q1-2018 (actual). Q2-2018 (target).

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Data Visualization Research Software Feedback Software Weak Development Team 133

Mind the Product

APRIL 3, 2019

Joe gave one of the most entertaining and engaging talks at Mind the Product in London 2018, so we followed up with him to get to the stories that he didn’t get to share on stage – including the surprising difference between purchasing a fridge and a washing machine. Troubleshooting a poor product launch. The Kano model.

Customer Experience 159

Customer Experience Product Research User Testing Entertainment 159

Mind the Product

APRIL 24, 2018

Setapp provides Mac users with a way to use and discover new apps, and developers with a new way to reach customers and generate extra revenue. We didn’t know know if our sales predictions were good or bad. Problems with Customer Development. Early numbers indicated that our growth predictions were very wrong.

User Testing 161

User Testing Customer Feedback Customer Experience Data Visualization 161

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. Myths that an organisation tells itself can act as a reality distortion field that masks failing products and poor return on investment. Develop new opportunities.

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User Testing Reporting Tools Research Software Product Research 182

The Product Coalition

APRIL 2, 2019

Developer to Consultant to Product Manager If you asked me 5 years ago, I didn’t even know what Product Management was. I started off my journey as a UI developer at PayPal Engineering Singapore. These roles gave me opportunities helped me gain exposure on how to develop web applications for users. Product Management Journey?—?Developer

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Weak Development Team Consulting Product Management Product Manager 60

Business of Software Conference

OCTOBER 29, 2018

Wade Foster (CEO/Founder, Zapier) – Building Operating Cadence with Remote Teams from Business of Software Conference. A little bit about how to build an operating cadence and a remote team. The good news is this talk is not just for remote teams. Make sure you stay for the whole video. Video, Slides, and Transcript Below.

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Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Intercom, Inc.

APRIL 5, 2018

Gina stepped away from Duolingo at the beginning of 2018 to help non-profits better understand the growth and marketing principles that thrive in today’s tech world. Our chat covers how gaming principles influenced her growth experiments, her team’s most successful retention tactics, and much more. Gina: All the time.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

Business of Software Conference

JUNE 20, 2019

In 2018, Balsamiq celebrated its 10th Birthday – an impressive achievement for any SaaS company. In this talk from BoS USA 2018 he shared another honest update about his worries in Balsamiq’s milestone 10th year. I even left a bunch of slack channels for different projects, different teams. Very little drama.

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CTO Coach Research Software Feedback Software Weak Development Team 87

Business of Software Conference

NOVEMBER 26, 2018

BoS2018. — (@MarkLittlewood) October 3, 2018. Michael Trafton (@mikeytrafton) October 3, 2018. Yeah, and I forced our team to build a trebuchet – in retrospect, that was a very bad idea. I felt this incredible intense pressure from the team and also from within myself to launch what we had built.

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User Testing Product Marketing Engineering Marketing 103

The Product Coalition

APRIL 3, 2023

Most common friction comes from the regular team meetings that can be all over the place for historical “that was the only slot that worked for everyone back in 2018” reason. For example, with one product team, we started doing standups right before lunch, at 11:45 am. However, not all meetings are bad.

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Product Management Product Manager Workshop Management 190

ProductPlan

SEPTEMBER 10, 2021

James Clear’s 2018 book Atomic Habits explains that our atomic habits are created as a coping mechanism. And for product managers, it’s important to develop your own atomic roadmapping habits. . Learn how to set up your roadmap for success: Building New Habits and Breaking Bad Ones. This is hard, uncomfortable work.

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Weak Development Team Roadmap Development Framework 52

Product Innovation Educators

SEPTEMBER 10, 2018

It is coming up soon, Oct 2-3, 2018 and you still have time to register. You need to first build your social capital and get to know everyone on the team and what the pain points are. The whole point of the role is that you want to be able to pitch an idea to your team and have them tell you if it’s bad.

Customer Feedback 136

Customer Feedback Product Management Product Manager Feedback Software 136

The Product Coalition

JUNE 14, 2020

Prototypes and Minimum Viable Products (MVP) are a critical part of product development. Sure, you could dive right in, spend months developing an expensive product with all the bells and whistles. They’re also a great communication tool between you and your designers/tech teams, and they help you understand what it is you’re building.

User Testing 146

User Testing Feedback Software Customer Experience Data Visualization 146

Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. I stumbled upon Eric Ries and Steve Blank, the concept of customer development – it was a revelation.

User Testing 174

User Testing Marketing Research Software Feedback Software 174

Split

AUGUST 28, 2020

Software development in 2020 is a rapidly changing environment. In order to best support both speed and safety AS WELL AS business impact, you want your development teams and your customers driving your decision making. But how do you control for safety at speed? But, who should be in charge? Actually, no. The second half?

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Analytic Tools Feedback Software Software Review Weak Development Team 106

Alchemer Mobile

JUNE 9, 2020

And over the next 10 to 12 minutes, I’m going to talk about how you in the mobile teams around the world can really fix a big problem around what we think of is the feedback funnel. Like when we talk about leads, we’re ultimately talking about another person or a team on the other end.

User Testing 182

User Testing Feedback Software Customer Feedback Data Visualization 182

DISQO

FEBRUARY 26, 2018

The bad news is that a lot of product managers are still doing things they’re not necessarily trained or qualified to do, like managing development teams and designing interactive prototyping. The post What are the major product management trends heading into 2018? That’s the good news. appeared first on Alpha.

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Data Visualization Product Management Product Manager Customer Experience 65

Business of Software Conference

JUNE 27, 2019

There are 3 reasons your team isn’t doing what you want them to do, says Mikey Trafton. In his 3rd talk at Business of Software, Mikey picked up from where he left off at the end of his previous talk ‘ How To Recruit A Badass Team ‘ You’ve hired a great team, but you need to learn how to manage them.

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Weak Development Team Reporting Tools Research Software Feedback Software 58

Intercom, Inc.

MAY 8, 2019

How do you keep up with such breakneck development? By building a nimble, swashbuckling team that relishes tackling new challenges on the high seas of marketing. One of the biggest shifts that Meghan has made is to the way her team is organized. Source: HubSpot Research, State of Inbound 2018.

User Testing 116

User Testing Customer Experience Inbound Research Software 116

The Product Coalition

DECEMBER 2, 2020

His entire career seems to be in the e-commerce domain right from his career commenced in Software development. Scrum is a framework that thrives upon Self-managing teams. Questions that help the developers discover and navigate conflicts between their individual values and Scrum values. What Does the Scrum Master Do All Day?

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Weak Development Team Feedback Software Framework Construction 95

Business of Software Conference

DECEMBER 11, 2019

Agile methodology sounds confusing and difficult, but Bethany Pagels-Minor breaks it down to bite-size slices of delicious cakes that will will help every team work better, communicate better, and provide better returns. It’s called ‘the many flavors of agile and what’s the right one for your team?’ Unsubscribe anytime.

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Agile Weak Development Team Feedback Software Reporting Tools 61

Imaginary Cloud - Design

JULY 2, 2020

It is not that those books are bad. In a time when there was very little acknowledgment about the importance and the role of design, when design was mainly done by developers and with very little user awareness. Summing it up: Sprint describes how to include design in your product development. little about product design.

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Books Technical Review Research Software Data Visualization 138