Intercom, Inc.

JULY 21, 2022

Rachel now leads the marketing team at Notion, but back then, in 2018, Rachel was head of growth marketing at Slack. We use a multi-touch attribution system. We spent a lot of time and effort setting up that foundational system, making sure that our data was really good. We actually have a bit of a system.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Intercom, Inc.

JANUARY 10, 2019

On the heels of our 2018 retrospective, we decided to take a look at what product themes and technology are likely to define the year ahead. One of the big success stories for Intercom in 2018 was our app store. Bots are great at things that are suitable for computer calculations, like when your next bill is due. Short on time?

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Business of Software Conference

JUNE 20, 2019

In 2018, Balsamiq celebrated its 10th Birthday – an impressive achievement for any SaaS company. Founder Peldi has attended Business of Software every year since 2010, and has 5 BoS talks to his name. In this talk from BoS USA 2018 he shared another honest update about his worries in Balsamiq’s milestone 10th year.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Intercom, Inc.

AUGUST 1, 2019

Michael and his team created a lucrative reward system for startups , which they were able to do through group purchasing (taking advantage of a vertical that allowed them to buy software packages). I remember first meeting you and Enrique in August 2018, and your team was maybe 30 people? We had some big names. Tara: Right.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. From there, we started thinking seriously about building our product, reviewing the pain points of our community.

Research Software 90

Research Software UX Feedback Software User Testing 90

The Product Coalition

MAY 19, 2020

Before design, the team already had: Insights from a massive discovery research on the 2018 World Cup Over 3000 detailed observation points from our research system With enough research ammo, they began to build the app. displaying our profile photo and name. all focusing on football. What do you do? Very official!

Research Software 84

Research Software Feedback Software User Testing Product Research 84

UX Studio: Product Management

APRIL 27, 2020

Insights from a massive discovery research on the 2018 World Cup. Over 3000 detailed observation points from our research system. You get there, suddenly realize there’s a construction on your desired location, potential users are nowhere close by and your app keeps on loading due to poor mobile network. What do you do?

User Testing 84

User Testing Product Research Research Software Feedback Software 84

Alchemer Mobile

JUNE 9, 2020

My name is Robi Ganguly and I am the CEO and co-founder of Apptentive. But in the feedback arena, App Store reviews are often measured and managed by a different team. In 2018 alone, we powered conversations, and communication, and feedback from over a billion consumers. Transcript. And then the funnel narrows from there.

User Testing 182

User Testing Feedback Software Customer Feedback Data Visualization 182

Modus Create

MARCH 3, 2021

Chapter 4: Composing Systems using Containers. In February of 2018, Modus published a blog post, also named “ Docker for Developers.” Once the book was close to publishing, Packt provided technical reviewers who then read through our chapters, tested the code, and suggested improvements or caught any errors we made.

Software Review 75

Software Review Technical Review Development Systems Review 75

Business of Software Conference

OCTOBER 29, 2018

And so, uh, it’s 2018, uh, whether it’s preferred or not, many of us are starting to think about how can we be good at remote teams because of the advantages that affords because of access to talent because of all the nice things, productivity benefits and things like that. They get good feedback and good reviews.

Weak Development Team 79

Weak Development Team Reporting Tools Feedback Software Data Visualization 79

The Product Coalition

JULY 8, 2020

Global Services has even named Ho Chi Ming City one of the best cities in the world for software outsourcing due to the attractiveness of the production cost. That’s why it has accepted a specialized STEM high school system that allows bringing up a highly educated population with many talents. million STEM graduates every year.

Software Developers 84

Software Developers Software Development Reporting Tools Software Review 84

Usersnap

JULY 26, 2020

With each difference, I would review and decide, based on the test, whether the result was a true failure or defect. Some defects get fixed, other defects are low enough impact that they are just noted and left in the system. Even in name. Sometimes it’s called system testing. Shows you the usability of your system.

Reporting Tools 128

Reporting Tools Feedback Software User Testing Software Review 128

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. UX studio’s clients are rising start-ups and established companies worldwide, like Google, HBO, and Netflix, just to name a few. UX studio was named the Top UX agency 2021.

Research Software 82

Research Software User Testing Customer Experience Data Visualization 82

Userzoom

AUGUST 6, 2019

In the following video and transcript of their talk at BetterUX London 2019 , Katja and Pietro discuss how they democratized UX and took a journey towards a corporate UX majority, by running two concurrent teams: Team Hive, which is focused on the development of design systems, and Team Swarm, focused on user research and insights.

User Testing 101

User Testing Product Research Presentation Research Software 101

Andrew Chen

DECEMBER 10, 2018

I presented all of this at the Andreessen Horowitz Summit in 2018, which gathers our portfolio companies, partners, LPs, and close friends. If the below deck is the macro view of how I’m looking at markets, industries, and technologies, then the metrics deck gives my POV on how to diligence each company. Hope you enjoy it.

User Testing 100

User Testing Startups Technical Review Customer Experience 100

Business of Software Conference

DECEMBER 11, 2019

So I’m going to create a whole presentation about cakes and agile and explain to people how you can figure out what types of systems might work for your company. The product cannot change after I start to build due to losing compliance status.” I was like ‘No this is really simple. It’s as simple as cakes’.

Agile 61

Agile Weak Development Team Feedback Software Reporting Tools 61

Business of Software Conference

NOVEMBER 12, 2019

In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. But in 2018 there’ve been some big changes in the social media landscape. We lost some of our functionality as a tool due to API changes. Easier than if you’re less profitable.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Userpilot

JULY 13, 2021

While reviewing their design files, ask yourself the following questions: Is the folder structure organized and intuitive? Do the element names follow a convention? They offer the following UI design services: Graphic design for iconography, infographics, reports, and visual information systems. It’s part of the craft.

Research Software 98

Research Software Feedback Software Data Visualization Reporting Tools 98

eG Innovations

DECEMBER 4, 2020

A 2018 survey by eG Innovations and DABCC found out that Citrix logon time was the number one problem for administrators: 59% of respondents rated logon time as their biggest problem. To find the Domain Functional Level, use this powershell command: Get-ADDomain | fl Name,DomainMode. Clients use DNS for forward (name to IP) look-ups.

Customer Experience 52

Customer Experience Naming Systems Review Enterprise 52

Business of Software Conference

NOVEMBER 12, 2019

In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. But in 2018 there’ve been some big changes in the social media landscape. We lost some of our functionality as a tool due to API changes. Easier than if you’re less profitable.

Research Software 40

Research Software Software Review Data Visualization User Testing 40

Modus Create

MARCH 8, 2020

I needed to do research and found out that while Modus was not well-known at the time, it had great reviews in Glassdoor, blogs from those who were going to interview me, and a culture of teaching and learning. I have an Engineering degree in Information systems from Universidad Tecnológica Nacional. Location: Alajuela, Costa Rica.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

Lenny Rachitsky

SEPTEMBER 3, 2024

The value promises of category-leading consumer subscription apps are clear and compelling, to the point where I can describe these promises in a single sentence without naming the associated companies and you can probably guess the ones I am talking about: Listen to music you love, build playlists, and find new artists who match your taste.

User Testing 133

User Testing Feedback Software Framework Onboarding KPIs 133

eG Innovations

FEBRUARY 25, 2019

From the 2018 Migration Survey conducted by eG Innovations, some interesting statistics surfaced: 59% of 795 Citrix professionals voted that slow logons were the number one problem for them. Default settings in the operating system are not the best. A built-in report named “CPU vs. Memory Usage and HTTP Requests Rate” can help.

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization User Testing 63

UX Studio: Product Management

JULY 29, 2020

In most cases, however, we are only expected to deliver proven and tested design assets to developers in the form of a design system and sophisticated user flows. Time to build The Process that if we follow diligently will make sure that our goals will be achieved and success starts rolling in. The team is aligned.

Leadership 56

Leadership Research Software Development Team Review Product Research 56

UX Studio

JUNE 30, 2023

USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area. We also develop products of our own, namely UXfolio, Copyfolio, and Archifolio.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Intercom, Inc.

MARCH 29, 2022

Our platform is a unified system. I first started using Intercom back before OpsGenie got acquired by Atlassian, and 2018 was when the acquisition occurred. But these businesses are struggling with internet scale, struggling to integrate legacy phone systems with modern efficient ways of communicating. So that’s Switch.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Lenny Rachitsky

AUGUST 12, 2024

Hila Qu is an Executive in Residence (EIR) at Reforge as well as a renowned growth advisor, angel investor, and published author (her book about growth was named one of the top 10 business books of 2018 in China). Eventually, the goal is to establish a data dictionary that contains all key actions, event names, properties, etc.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization User Testing 52

Andrew Chen

DECEMBER 10, 2018

I presented all of this at the Andreessen Horowitz Summit in 2018, which gathers our portfolio companies, partners, LPs, and close friends. If the below deck is the macro view of how I’m looking at markets, industries, and technologies, then the metrics deck gives my POV on how to diligence each company. Hope you enjoy it.

User Testing 40

User Testing Startups Technical Review Customer Experience 40

Gainsight

JULY 7, 2021

Plus, it wasn’t often that someone starting a SaaS company in Phoenix, Arizona got to hear from the likes of SaaS all-stars such as Aaron Levie, Tien Tzuo, Neeracha Taychakhoonavudh, Bill Binch, Bernie Kassar, Kia Puhm, Byron Deeter, Roger Lee…and some guy named Nick Mehta. Creative Themes Help Drive Engagement.

Feedback Software 45

Feedback Software Customer Experience User Testing Events 45

Business of Software Conference

MAY 21, 2020

For example, the second bullet says professional experience writing tests and running continuous integration systems. And that means that we waste their time reviewing their CV. They also use precise variable naming. You will not see names like I or J or thing 2 or temp. We think that’s due to a few reasons.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Modus Create

MARCH 6, 2020

One big development are new powerful tools to aid building and deploying cloud-based serverless solutions, namely the Serverless Framework and the AWS Serverless Application Model. The Serverless Framework is a cloud-provider agnostic system that supports AWS, Azure, Tencent Cloud, Google Cloud, Cloudflare, Alibaba Cloud and twillo.

Research Software 138

Research Software Weak Development Team User Testing Software Review 138

freshtrax

JULY 23, 2019

World Population Review, 2019 ) ( Statistics Bureau Japan, 2019 ). Ipsos, 2018 ). Statistics Bureau Japan, 2018 ). World Population Review, 2019 ). World Population Review, 2019 ). Japan Times, 2019 ). ( Statistics Bureau Japan, 2018 ). Cabinet Office Japan, 2018 ). Adecco, 2018 ).

User Testing 88

User Testing Data Visualization Customer Feedback Product Research 88

The Product Coalition

NOVEMBER 26, 2019

Photo credit: Byron Ortiz Also, due to uprisings at British colonies worldwide, it became expensive for plantation owners to maintain control over their respective slave populations. Part of Walk Free’s approach is to periodically publish the study, which as of 2018 states that over 40 million people across the globe live in modern slavery.

Reporting Tools 118

Reporting Tools Development Government Data Visualization 118

Business of Software Conference

OCTOBER 1, 2019

So there’s almost always two questions that I hear from the executive team or the leadership team when faced with reviewing a roadmap or anything else that comes out of product management usually they are phrased in these two ways. It can’t be a name calling. OK let’s turn around and and ticketing the other side.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

ProductPlan

SEPTEMBER 8, 2021

Open 24 hours a day, the site was user-friendly, encouraging browsers to post their own reviews of books and offering discounts, personalized recommendations, and searches for out-of-print books.”. How did this upstart go from a novel e-commerce bookseller to a household name and abroad? billion and nearly $233 billion in 2018.

Product Strategy 87

Product Strategy User Testing Strategy Technical Review 87

PMLesson's Ace the PM Interview

MARCH 29, 2022

Companies increasingly use Applicant Tracking System (ATS) to help screen resumes. Be sure to include the following personal information in your header: Your Name: As obvious as it sounds, it is still important to point out. Be sure to include your name in a slightly larger font than the other text in the header.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Weak Development Team 52

Business of Software Conference

SEPTEMBER 3, 2019

Last names notwithstanding we actually are identical twin brothers. So, Sean and I consulted, so we were nice high paid consultants in the systems management so we were subsidizing our other partner who is our fellow misanthrope and we are paying his salary as well as just throwing the extra stuff into the company. Transcript.

Marketing 40

Marketing Analytic Tools Research Software Technical Review 40