Mind the Product

APRIL 28, 2020

She joined us to continue where her 2018 Mind the Product talk left off and to go deeper into how to build great communities with remote teams. We’d love any feedback you have for us, so please go ahead and share your thoughts – rate and review The Product Experience on your podcast app so that we can make it even better!

Product Research 186

Product Research Feedback Software Technical Review Entertainment 186

Intercom, Inc.

DECEMBER 17, 2018

The research process for even small purchases can be long and difficult: there are reviews to read, content to consume, docs to check, and questions to be asked. Your live chat software can also provide self-service options to help customers find what they need on their own. How live chat fits with evolving customer service needs.

Research Software 217

Research Software Reporting Tools User Testing Feedback Software 217

Business of Software Conference

NOVEMBER 26, 2018

BoS2018. — (@MarkLittlewood) October 3, 2018. Michael Trafton (@mikeytrafton) October 3, 2018. Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

User Testing 103

User Testing Product Marketing Engineering Marketing 103

Intercom, Inc.

JULY 8, 2019

Historically, the Messenger was served as a single JavaScript file containing all the application code as well as vendor code. Here’s a visualization of all the code that was in frame.js , generated by webpack-bundle-analyzer : As you can see, three main parts make up the Messenger bundle. components. Split out vendor packages.

Software Review 163

Software Review Customer Experience Download Data Visualization 163

Revulytics

AUGUST 21, 2019

What is Software Piracy? Software piracy is the use of unlicensed software where the user has never paid the software vendor a licensing fee for the application. What are the effects of Software Piracy? billion, and 37% of software installed on personal computers is unlicensed. How to detect Software Piracy?

Software Review 12

Software Review Analytic Tools Reporting Tools Research Software 12

The Product Coalition

JULY 8, 2020

As an entrepreneur, CEO, or project manager, you might be interested in outsourcing software development to another country and getting still high-quality work done for fewer costs. Likely, we understand everything that may become your subject of concern when making a decision to hire an offshore software development company.

Software Developers 84

Software Developers Software Development Reporting Tools Software Review 84

The Product Guy

NOVEMBER 15, 2019

In many cases the amount of time spent resolving an issue (by support, development, account management, training and even, sometimes, the CEO) seems far in excess of the time it would have taken to design & build the software correctly in the first place. So it clearly needed further investigation.

Product Research 186

Product Research User Testing Research Software Customer Experience 186

Intercom, Inc.

JUNE 10, 2019

It’s September 2018, and there are 7 Elasticsearch clusters at Intercom. Running outdated versions of Elasticsearch (and software in general) is not okay for a few reasons: Security: It is unacceptable to our customers if we were to build Intercom on top of software or systems that are at risk of being exploited.

Reporting Tools 35

Reporting Tools Data Visualization Analytic Tools Software Review 35

The Product Coalition

JUNE 20, 2022

In 2018, their number was 40%. Healthcare software development companies have found a way to relieve doctors and reduce the risk of professional burnout, which is healthcare mobile applications. As of 2018, 54% of physicians worked more than 51 hours a week. In 2021, 69% of physicians reported burnout. What is Physician Burnout?

Healthcare 148

Healthcare Research Software Reporting Tools Data Visualization 148

Mind the Product

NOVEMBER 21, 2018

In January 2018, we moved forward to create our third full-day workshop on the much-anticipated topic of Metrics and Analytics. I initially lost the plot creating the Metrics workshop because I was thinking of it as something different from software, but it is still a product. This was wasteful, maddening, and completely avoidable.

User Testing 149

User Testing Product Research Testing Data Visualization 149

The Product Coalition

JUNE 28, 2020

Lagos was faithful to me after my compulsory service year (NYSC) in 2018, I was hired by a new marketing agency as a Digital Marketing Executive. While the designer was busy sketching out the interface and other web pages, the dev was equally busy coding the dashboard and figuring out the integrations. Let’s start building ??

Data Visualization 136

Data Visualization Technical Review Software Review Product Management 136

Sachin Rekhi

MARCH 22, 2020

But I'm rarely coding when I'm on the go, usually just web browsing, email, and writing, and in those cases 13" is plenty. In 2018 I upgraded my mouse to the Logitech G502. In 2018, I finally decided to invest in a quality ergonomic chair for myself. I also upgraded my desk from the standard issue IKEA desk in 2018.

Wireless 164

Wireless Software Review Books Definition 164

Revulytics

JUNE 7, 2018

BSA | The Software Alliance recently released its 2018 Global Software Survey and I thought it would be useful to review some of the findings and their implications for software vendors and end user organizations. The commercial value of unlicensed software globally is $46.3

Reporting Tools 54

Reporting Tools Software Review Analytic Tools Product Research 54

Revulytics

JANUARY 17, 2020

Indeed, it seems too good to be true, but that offer is just one of many on several websites that sell discounted software. The software is pirated. Many IT executives see right through such cutthroat prices, recognizing that pirated software, while saving a few dollars, opens organizations to a world of risk.

Analytic Tools 70

Analytic Tools Reporting Tools Software Review Systems Review 70

Pragmatic Marketing

DECEMBER 10, 2017

This was the subject line of an email I recently received from an account manager at a financial management software vendor. Even though it was frustrating, I understood why the software vendor was trying to gather customer feedback—to help with 2018 planning. which, as you probably know, is product roadmapping software).

User Testing 70

User Testing Customer Feedback Feedback Software Customer Experience 70

Business of Software Conference

NOVEMBER 1, 2018

Business of Software Conference USA 2018 – Some Highlights. The 12th Annual Business of Software Conference USA took place in Boston, MA, last month – October 1-3. Day One Takeaways From The Business Of Software Conference – Abby Sorensen, Software Executive Magazine. Unsubscribe anytime.

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Software Review Magazine Workshop User Testing 53

The Product Coalition

AUGUST 30, 2021

Due to the fast-faceted customer preferences, the demand for ready-to-eat food products has been increasing. Moreover, many custom software development companies introduce various food industry software systems that make food readily available to customers. Thus, this aids the development of the food flavor market.

Reporting Tools 158

Reporting Tools Software Review Systems Review Technical Review 158

Revulytics

AUGUST 6, 2019

Piracy has long been a thorn in the side of the software industry. A 2018 survey found that worldwide, 37% of software installed on personal computers is unlicensed, with the commercial value of that unlicensed software coming in at $46.3 And is software piracy really a problem, or is it an opportunity?

Reporting Tools 63

Reporting Tools Analytic Tools Software Review Research Software 63

Mind the Product

JUNE 27, 2019

Well, this study implies that when the heat is on, we’re highly likely to ignore issues in the periphery – things that are not directly related to the task at hand – even if they’re in direct conflict with our moral code. When Monzo started this experiment of sharing product goals back in 2018, it had three major goals: Grow!

Product Goals 195

Product Goals Data Visualization Reporting Tools Government 195

Mind the Product

AUGUST 14, 2018

Broader Understanding and Recognition of What Product Managers do – Similar to government and industry bodies, if there were a single product management licence or code of conduct, it would help gain a wider understanding of the product manager role. Mike Monteiro, Design’s Lost Generation , 19 February 2018, [link]. Too Early?

Customer Experience 123

Customer Experience Certifications Product Management Product Manager 123

Mind the Product

OCTOBER 25, 2018

Let’s look at examples from online review site Trustpilot , where I used to lead the consumer site. In Trustpilot’s case, mobile use grew from 37% in 2016 to 51% in 2018. At Trustpilot, reviews for a company are shown on a company’s “profile page”. If a company does not have any reviews, there is only an empty profile page.

Customer Experience 187

Customer Experience User Testing Product Research Software Review 187

The Product Coalition

MAY 14, 2021

For instance, in India or some other Asia countries, software outsourcing services are currently vibrant and prospective. Unfortunately, in 2018, HTC lost its leading market share to 0.3%, while demand for smartphones steadily increased. The high market relevance would reduce the room for expansion due to less innovative activities.

Reporting Tools 153

Reporting Tools Strategy Technical Review Marketing 153

Business of Software Conference

JULY 29, 2019

At every Business of Software Conference we record the talks so that you, the great people of the internet, can join in the feast of learning that our attendees get to gorge themselves upon. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Unsubscribe anytime.

Software Review 49

Software Review Analytic Tools Technical Review Data Visualization 49

Split

AUGUST 28, 2020

Software development in 2020 is a rapidly changing environment. The CAB itself is a collection of representatives from various functions inside and outside of corporate IT, chartered with reviewing proposed changes and assisting the change manager in change assessment, prioritization and scheduling. But, who should be in charge?

Analytic Tools 106

Analytic Tools Feedback Software Software Review Weak Development Team 106

The Product Coalition

JULY 17, 2018

One of its apps, Fox Sports, was the #1 app on the iOS App Store in 2018. Glassdoor’s Employees’ Choice Award in 2017 , five W3 awards, People’s Choice Webby Award in 2018, and the Appy Awards Winner?—?Gold Motto: There’s an app, then there’s a Fueled app Customer quotes: “They delivered us nearly flawless code.”? —?COO

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

Johanna Rothman

MARCH 29, 2022

The rest of the code base changed, the environment has changed, and the team has changed. In contrast, Team 2 started “this” project back in 2018, almost four years ago. These are delays due to management decision time.). Marketing needed to change what they wanted, the code changed, our entire team changed.

Data Visualization 144

Data Visualization Development Software Review Customer Experience 144

Business of Software Conference

JUNE 20, 2019

In 2018, Balsamiq celebrated its 10th Birthday – an impressive achievement for any SaaS company. Founder Peldi has attended Business of Software every year since 2010, and has 5 BoS talks to his name. In this talk from BoS USA 2018 he shared another honest update about his worries in Balsamiq’s milestone 10th year.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Modus Create

MARCH 3, 2021

The book is oriented toward software development, deployment, and security. In February of 2018, Modus published a blog post, also named “ Docker for Developers.” We didn’t just start writing the text, but instead, we worked on the code we wanted to present in the book. Book Outline.

Software Review 75

Software Review Technical Review Development Systems Review 75

Split

MARCH 30, 2023

Feature toggles—or feature flags or flippers—are a powerful tool software engineers use to enable and disable certain features within a codebase. We’ll explore how these tools have become essential to many development processes today, and discuss why they remain so important for software teams of all sizes.

Reporting Tools 59

Reporting Tools Software Review Data Visualization Artificial Inteligence 59

Business of Software Conference

SEPTEMBER 10, 2018

What makes Business of Software Conference speakers so smart? I’m also reading Zen Mind, Beginner’s Mind: Informal Talks on Zen Meditation and Practice and Frieda Kapor-Klein’s Giving Notice (a book about why it’s hard to keep a diverse workforce due to unintentional bias). Like most smart people, they read a lot.

CTO Coach 49

CTO Coach Software Review Research Software Fractional CTO 49

Intercom, Inc.

OCTOBER 19, 2022

Before a vendor is procured, our IT, legal, and security teams review their security and data privacy practices in full. When expiry isn’t available, tool owners review and baseline access quarterly. ISO/IEC 27018 relates to the code of practice for protection of personally identifiable information (PII) in public clouds.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

Business of Software Conference

AUGUST 1, 2019

There are few people as qualified to talk about the landscape of software investment as Bill Janeway. On joining Venture Capital firm Warburg Pincus in 1988 he built their IT Investment practice, which focussed heavily on Enterprise Software. The Rise And Fall Of Enterprise Software”. Upcoming Events. departments.

Reporting Tools 10

Reporting Tools Analytic Tools Enterprise Software Review 10

Mind the Product

NOVEMBER 21, 2019

You’ve generated interest in your software. A value proposition can help you to step away from the code and build empathy with your users. You can read the article – Exploit the Product Life Cycle from a 1965 edition of the Harvard Business Review that popularised the product lifecycle idea. Investors have given you money.

User Testing 182

User Testing Reporting Tools Research Software Product Research 182

Mind the Product

JUNE 19, 2018

It also stretches product managers to consider their impact on the wider business, by asking them to review their products margins and revenue generating impact. Note that sometimes the most entrenched product is not even software, or a tech giant. Q1-2018 (actual). Q2-2018 (target). H2-2018 (backlog).

Data Visualization 133

Data Visualization Research Software Feedback Software Weak Development Team 133

The Product Coalition

NOVEMBER 23, 2023

Healthcare providers all around the world are moving to digital health technology due to its tremendous potential to address critical industry concerns and improve healthcare quality. The FDA regulates software that meets the standards for a device under the Federal Food, Drug, and Cosmetics Act.

Research Software 146

Research Software Analytic Tools Reporting Tools Data Visualization 146

The Product Coalition

FEBRUARY 26, 2021

publicly traded company to reach 1 trillion US dollar market capitalization in 2018. a unique business and technology ecosystem that had been diligently harvested throughout the company’s history. It has built a unique business model that let the company break a record for becoming the first U.S.

Customer Experience 131

Customer Experience Technical Review Systems Review Software Review 131

Mind the Product

APRIL 24, 2018

We liken Setapp to Netflix for Mac software: the user pays a monthly subscription and receives access to a suite of curated Mac apps. So, while developers were fixing bugs, we started to challenge our critical product pillars by reviewing our answers to the main product questions: Who is our customer?

User Testing 161

User Testing Customer Feedback Customer Experience Data Visualization 161