Mixpanel

OCTOBER 21, 2019

Quick: name a product built successfully without any data or customer feedback. The 2019 Product Benchmarks Report breaks down the data you need to understand how your product stacks up. What is a good monthly rate of user growth for a business in your vertical? What’s a good weekly growth rate for active users?

Data Visualization 40

Data Visualization Reporting Tools Analytic Tools Feedback Software 40

Gainsight

APRIL 15, 2019

So we’re weeks away from Pulse 2019, and guess where I’m drafting this blog post? Speaking of 2020, that’s the theme of Pulse 2019: 20/20. Whether you take 20/20 as a sign of your increasingly strong vision about your customers (you might say you’re “gaining sight”… I’ll be here all night!)

Customer Experience 81

Customer Experience User Testing Customer Feedback Product Research 81

Mixpanel

OCTOBER 21, 2019

Quick: name a product built successfully without any data or customer feedback. The 2019 Product Benchmarks Report breaks down the data you need to understand how your product stacks up. What is a good monthly rate of user growth for a business in your vertical? What’s a good weekly growth rate for active users?

Data Visualization 40

Data Visualization Reporting Tools Analytic Tools Feedback Software 40

The Product Coalition

MAY 23, 2019

Even if you work for a company that is a house-hold name , you probably have heard inner rumblings on how to implement more effective strategies to reach a wider market and attract new users. There are a number of different marketing methods that businesses are turning to in 2019. As opposed to a social media campaign?—?for

Software Review 60

Software Review Product Research Analytic Tools Feedback Loop 60

Product Talk

NOVEMBER 13, 2019

Are you looking for the 2019 Product Conference list? The Product Experience and Insights Summit. ACM Intelligent User Interfaces. User Experience Lisbon. User Research London. Find it here. February . IXDA Interaction Week. Milan, Italy. Product Management & Innovation. London, UK.

Product Research 187

Product Research Naming Agile Research Software 187

freshtrax

JULY 23, 2019

Looking at quantified insights, however, shows us what conditions facilitate the demands of daily life in Japan, and we can begin to understand consumers as individuals whose lives have a margin for change and innovation. Worldometers, 2019 ). World Population Review, 2019 ) ( Statistics Bureau Japan, 2019 ).

User Testing 88

User Testing Data Visualization Customer Feedback Product Research 88

Indicative

MARCH 29, 2019

User Behavior at a Glance. At Indicative we value our customers’ feedback. User Behavior at a Glance. The tab/window page title now shows your query name, making it easier to organize and keep track of your tabs. You can now explore your users in inverted Segmentation tables. Ask and you shall receive!

User Testing 40

User Testing Customer Feedback Product Research Customer Experience 40

freshtrax

APRIL 25, 2019

TikTok is a video-sharing app which allows users to upload 15-second-long videos, often times of lip-syncing or dancing with music. At the end of January 2019, TikTok officially announced their monthly active users (MAU) in Japan for the first time at 9.5 million users. Why TikTok suddenly became huge in Japan?

Customer Feedback 81

Customer Feedback Research Software User Testing Market Research 81

eG Innovations

APRIL 12, 2019

CAPM tools that focus on providing contextual insight and actionable analytics to troubleshoot application performance problems are the need of the hour. We are proud to announce that eG Innovations’ flagship monitoring solution, eG Enterprise , was named among the top 10 CAPM tools in the 2019 Vendor Selection Matrix™ for CAPM.

Reporting Tools 49

Reporting Tools Data Visualization Naming Research Software 49

Intercom, Inc.

JANUARY 22, 2019

The hard part is converting them into long-term, loyal customers. At Intercom, we tackle this using behavior-based nurture messages, which adapt to the actions customers take during their free trial, at different times and in their own unique order. Ask yourself, what does a successful customer look like? The welcome message.

User Testing 186

User Testing Customer Experience Customer Feedback Feedback Software 186

The Product Coalition

DECEMBER 15, 2020

In March 2019, Amazon saw 85 percent of mobile activity coming through its app. users will have made at least one purchase via web browser or mobile app on their mobile device, up from 167.77 Therefore, we decided to share our experience on how to create a product card in a B2C mobile app so that it leaves no doubts among users.

Feedback Software 129

Feedback Software Technical Review User Testing Customer Feedback 129

UX Studio

DECEMBER 14, 2023

In the heart of Hungary, we just started to read about ergonomy and user-friendly design, but proper UX research wasn’t part of the process and widespread yet. I remember my first impression when I came across their name: These people are doing something special and valuable, and I want to be part of it. Business trip in the USA.

Research Software 89

Research Software UX Feedback Software User Testing 89

The Product Coalition

JULY 10, 2023

Without the product managers’ insight and support, marketing professionals may not even realize the full potential of what can be achieved. Consumer-generated marketing (CGM) is when companies prompt their customers to create content for their product brand. What is consumer-generated marketing?

User Testing 83

User Testing Feedback Software Analytic Tools Data Visualization 83

Amplitude

JANUARY 21, 2021

Everything we do focuses on our members, who are much more than customers. Just before I came to SoFi in late 2019, our product line grew dramatically. Being able to generate a report and segment by user attributes or other factors with just a few clicks has changed their world, and accelerated their processes. Click To Tweet.

Data Visualization 105

Data Visualization Reporting Tools Product Research Customer Feedback 105

Userpilot

JULY 19, 2021

It is not enough to support your users only when they have issues with your product. You have to engage with them at various stages in their user journey for a great customer experience. said that customer experience at most companies needed to improve. What is a customer engagement platform (CEP)?

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98

Userzoom

MARCH 26, 2020

In order to get realistic insights, you need to provide enough information so users aren’t guessing what they need to do, while also not providing too much information and biasing their chance of succeeding. For more help, read these 6 six tips for writing effective user tasks. How to prepare for a simple usability study.

User Testing 94

User Testing Product Research Research Software Data Visualization 94

Gainsight

JANUARY 8, 2019

Build up those knowledge reserves by attending these can’t-miss conferences of 2019. DX3 is Canada’s largest conference for marketers that showcases best practices and insights on all things digital marketing. Pulse 2019 | May 21-24, San Francisco, CA. Attend BoxWorks (hosted by Box) to get insight into what lies ahead.

Events 45

Events Inbound Data Visualization B2B 45

Gainsight

DECEMBER 10, 2018

Top 5 Customer Success Blog Posts of 2018. You can’t have a business without a product and you can’t maintain a customer base without Customer Success. Gainsight Elements: The Science of Customer Success. How to Calculate 6 Key Customer Success Metrics. What is a Customer Retention Rate and How do I Calculate It?

Webinar 71

Webinar Blog Customer Experience Customer Feedback 71

Userpilot

MARCH 8, 2022

There are some well-known names as well as new faces on the list, from all over the world – together with their LinkedIn profiles and medium blogs, so you can follow their journeys and insightful posts yourself. Melissa Perri is one of the most recognizable names in Product Management. Your users will thank you one day.

Technical Advisors 112

Technical Advisors Product Research Analytic Tools User Testing 112

The Product Coalition

DECEMBER 23, 2022

To make things more eye-opening, between 2017 and 2019, PM job openings in the US alone had already grown in a frenzy: 32% growth from 13.4k Doing lots of product discovery work: dogfooding his own features, interviewing users, analyzing his data, or even engaging with engineers on better ways to improve the system design in the near future.

Analytic Tools 112

Analytic Tools Reporting Tools Feedback Software Product Management 112

The Product Coalition

MAY 19, 2020

Before design, the team already had: Insights from a massive discovery research on the 2018 World Cup Over 3000 detailed observation points from our research system With enough research ammo, they began to build the app. By May 2019 the product team has already had a lab-validated test app with an early version of all the major features.

Research Software 78

Research Software Feedback Software User Testing Product Research 78

The Product Coalition

DECEMBER 29, 2022

Food sustainability issues and the promising solution named “Future Food Tech” As far-fetched as it sounds, we may run out of food, just as we have run out of water and agricultural soil. billion in 2019 and is expected to grow to USD 345.22 According to the UN , the global population will reach 8.5 billion by 2030.

Technical Review 136

Technical Review Data Visualization Software Review User Testing 136

Revulytics

JANUARY 4, 2019

As we get under way with the new year, let ’s take a look at five trends from 2018 that product management professionals should be aware of going into 2019. Shutterstock’s 2018 Creative Trends Report analyzed billions of searches for its visual assets to name the top marketing and design trends for 2018. Analytics reveal design trends.

Data Visualization 66

Data Visualization Reporting Tools Analytic Tools Research Software 66

Johanna Rothman

MAY 26, 2023

Then, in late 2019, a fellow consultant asked me to run a workshop about consulting. At the time, I thought I had the right user journey for the workshop and the eventual book—because I used my journey as a consultant. (I I still didn't recognize the user journey for this book was not quite right. What were my secrets?

Consulting 93

Consulting Books Workshop Technical Review 93

UX Studio: Product Management

APRIL 27, 2020

We went to the field with our football app to get real-life insights. Insights from a massive discovery research on the 2018 World Cup. By May 2019 the team already had a lab-validated test app with an early version of all the major features. We as researchers constantly supported the team with insights. Background.

User Testing 83

User Testing Product Research Research Software Feedback Software 83

Centercode

AUGUST 7, 2020

You need thorough test coverage before release — that is, you need to see how your product’s features and functions perform with real customers in their actual environments. So how do you, a resource-strapped beta team, reduce the costs of customer testing without sacrificing thoroughness or compromising the quality of your product?

User Testing 78

User Testing Product Research Reporting Tools Testing 78

Lenny Rachitsky

FEBRUARY 13, 2024

What if we annoy users? Reddit ’s users flipped out. This changed in 2023, when Randy Gao, Simon Huang, and Minah Jung comprehensively reviewed the top methods , combining insights from dozens of papers to make sense of WTP. Their analysis builds on a compelling 2019 WTP field study and an in-depth comparison from 2011.

Data Visualization 105

Data Visualization Product Research User Testing Research Software 105

Intercom, Inc.

APRIL 22, 2019

Some think customers will see the advent of AI as a welcome way to get self-help quickly and get back to their task. Others worry that AI will worsen the customer experience as more and more companies use it to save costs. He joined me for a conversation on tackling issues that come up as you scale your customer experience.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

Centercode

NOVEMBER 14, 2019

Disney is, after all, just one name on a long list of media production outlets to jump into the stream of on-demand media. In March 2019, a report from the Motion Picture Association of America noted that video streaming subscriptions surpassed cable television for the first time in 2019, with a 27 percent jump from 2017.

Reporting Tools 63

Reporting Tools User Testing Telecommunications Research Software 63

UX Planet

DECEMBER 11, 2023

In the first listicle of its kind, Polina Cherkashyna , one of the three co-founders of VTG, published the 2019 guide of conversation design courses (which has since been deprecated). The goal of this post is to provide facts, links, pricings, and compiled feedback (when available) for the courses that are active today (or soon!),

Technical Review 97

Technical Review Certifications Software Review Feedback Software 97

freshtrax

MAY 8, 2019

Japan’s Mobile Payment Landscape in 2019. We will cover this promotion in the next article, “ Mobile Payment in Japan 2019: A Growing Market with Major Challenges ”) To use it, you need to connect your PayPay account with your bank account or Yahoo! As of April 2019). Release: February 2019. Wallet accounts.

Research Software 96

Research Software Banking User Testing Technology 96

Mixpanel

FEBRUARY 6, 2020

In 2019, industry-leading Business Intelligence tools (BI tools), Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined. And for on-the-fly, deep analysis of user behavior metrics that PMs care about, such as engagement, retention, and conversion, these tools often fall short.

Data Visualization 103

Data Visualization Analytic Tools Reporting Tools Technical Review 103

UX Studio: Product Management

OCTOBER 2, 2023

They play an essential role in creating fascinating websites that engage users and appealing branding that leaves a lasting impression. Besides those, our digital creations captivate the target audience to drive high conversion rates while being user-friendly. Research ensures prioritized user needs and delivered effectiveness.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

The Product Coalition

JANUARY 25, 2021

Use them to deliver more value to your customers, support your marketing and sales teams, get more involved with your partners, and more. Focus on those activities until something changes: a big customer comes in and shuffles the company’s priorities again, a new investment, a significant partnership, etc. Blog posts ?—?your

Product Research 94

Product Research User Testing Customer Experience Reporting Tools 94

Johanna Rothman

MAY 26, 2023

Then, in late 2019, a fellow consultant asked me to run a workshop about consulting. At the time, I thought I had the right user journey for the workshop and the eventual book—because I used my journey as a consultant. (I I still didn't recognize the user journey for this book was not quite right. What were my secrets?

Consulting 52

Consulting Books Workshop Technical Review 52

UX Studio: Product Management

DECEMBER 7, 2020

In the fall of 2019, Xeropan’s CEO reached out to us because, although he was receiving great feedback on his product, his conversions in the app stores weren’t living up to his expectations. Additionally, he had the feeling that his ratio of paying customers to total users could be improved. The problem.

Feedback Software 105

Feedback Software Research Software User Testing Product Research 105

freshtrax

AUGUST 6, 2019

Have you ever wondered where the name “btrax” comes from? Since then, there have been 1,263 articles written (as of July 2, 2019), 865 written in Japanese and 398 in English. The current btrax office has 7 meeting rooms, each named after a typeface. After a few months of planning, btrax Japan became a reality. Meeting rooms.

User Testing 81

User Testing Customer Experience Naming Vision 81