Gainsight

DECEMBER 20, 2020

Specifically, the Customer Success world learned 10 important lessons in 2020: 1. 2020 was a stress test for recurring revenue businesses. As a CEO friend of mine remarked in March 2020: The things we’re doing in CS these days—and Gainsight is absolutely key to making it happen—are so freakin great.

User Testing 69

User Testing Customer Experience Customer Feedback Analytic Tools 69

Userpilot

APRIL 8, 2022

Product market fit, often just called product/market or “P/M” is one of the most important Lean Startup concepts. There is a lot of information out there about why it’s important for having a successful product and grow your business, but finding out how to achieve product-market fit can still feel elusive.

User Testing 98

User Testing Feedback Software Research Software Product Marketing 98

The Product Coalition

FEBRUARY 5, 2021

The main lesson I learned from conducting almost 100 customer interviews for product discovery over the last six months is that there are many ways in which we can become biased during customer interviews.

User Testing 110

User Testing Blog Customer Experience Customer Feedback 110

Product Management University

MARCH 3, 2021

Enjoy The B2B Product Manager March issue. Blog: High-Octane Product Management. As Product Management Goes, So Goes the Rest of the Organization. Why You Should Give Your Product Portfolio a Good SWOT. Product Management Playbook. Enjoy The B2B Product Manager March issue. November 2020.

B2B 130

B2B Product Management Product Manager Magazine 130

Good Product Manager

FEBRUARY 9, 2020

Top Product Management Leadership Priorities For 2020. You may remember me posting last fall about some research we were working on at SiriusDecisions/Forrester to understand the biggest challenges and priorities of product management leaders. Your Input Needed: What Product Management Loves (and Hates!) a) Many (most?)

Events 60

Events Leadership Marketing Product Management 60

Good Product Manager

FEBRUARY 9, 2020

Top Product Management Leadership Priorities For 2020. You may remember me posting last fall about some research we were working on at SiriusDecisions/Forrester to understand the biggest challenges and priorities of product management leaders. Your Input Needed: What Product Management Loves (and Hates!) a) Many (most?)

Events 60

Events Leadership Marketing Product Management 60

Mixpanel

JULY 8, 2022

If you aren’t familiar with the program, it helps startups find product-market fit faster by giving them up to $50,000 in free credits a year, worth up to 430 million monthly events—more than double the number offered by comparable programs. To learn more about the Company KPIs Dashboard Template, please read this blog post.

Data Visualization 110

Data Visualization Dashboard Startups Analytic Tools 110

PMLesson's Ace the PM Interview

MAY 12, 2020

In preparation for applying to Product Marketing Manager roles, the standard application suite applies: a resume, cover letter, and maybe some additional materials like references or transcripts. May 4, 2020 Andrea Lang HR Recruiter, Dream Company 12 Privet Drive San Francisco, 94115 Dear Ms.

Product Marketing 52

Product Marketing User Testing Marketing Research Software 52

Userpilot

AUGUST 31, 2021

But she won’t agree to speak” – My manager told me in February 2020, one month into my adventure with Userpilot. I was only just starting to think about the first edition of Product Drive. Hot Topics – From Deep Innovation, Team-Led Growth, Killing Features, to the Challenges in Product Marketing & Management in 2021.

Onboarding KPIs 98

Onboarding KPIs Workshop Customer Experience Product Research 98

Good Product Manager

JUNE 9, 2020

Product Management During a Market Crisis. My last post on this blog was February 9, 2020. Upcoming Presentations: Summer 2020. I recorded a webcast with John Hurley, Product Marketing Director at Amplitude: How to Make Smarter Product Bets with Customer Insights.

Presentation 74

Presentation Product Management Product Manager Product Research 74

Good Product Manager

JUNE 9, 2020

Product Management During a Market Crisis. My last post on this blog was February 9, 2020. Upcoming Presentations: Summer 2020. I recorded a webcast with John Hurley, Product Marketing Director at Amplitude: How to Make Smarter Product Bets with Customer Insights.

Presentation 60

Presentation Product Management Product Manager Product Research 60

Userpilot

MARCH 8, 2022

So to celebrate International Women’s Day – as usual – we’re casting the spotlight on some of the most prominent influencers and thought-leaders in Product – who also happen to be ladies. Melissa Perri – Speaker, consultant, and teacher in Product Management. CEO of Product Labs.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Bain Public

MARCH 20, 2021

Bain Public is a product leadership firm that helps companies make informed decisions and deliver superior quality products that appeal to customers and achieve business goals. A lack of strategy in planning your products is accompanied by a lack of focus and direction, which means things can quickly get out of hand.

Artificial Inteligence 52

Artificial Inteligence User Testing Workshop Roadmap 52

Product Management University

APRIL 9, 2020

While that may be a true statement, the WHY part is what really matters for product management, product marketing and sales. If you start every product, marketing and sales conversation with a customer goal or outcome, their biggest problems will hit you smack between the eyes. For example….

Customer Experience 130

Customer Experience Healthcare B2B Framework 130

Userpilot

FEBRUARY 17, 2021

February Product Conferences. Big names like the Product Marketing Alliance, Product World, and Product Con are still going through with virtual versions of their flagship conferences. Product Marketing Rendezvous. Source: Product Marketing Alliance. UXDX APAC 2021.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

freshtrax

MARCH 17, 2021

In btrax’s first virtual event of the 2021 series, Localizing for the Japanese Market, we invited leading industry experts to share their professional experience launching products in Japan. Eugene Oh provided an outstanding presentation sharing insights from his experience as the [International] Product Marketing Lead at Square.

Reporting Tools 105

Reporting Tools Product Research Research Software User Testing 105

The Product Coalition

DECEMBER 29, 2020

Check out: Learning from Failure: Product Manager Style “Am I ready to launch my side project?” It could be a blog, your own consultancy business, an online community, or even your own digital product. If you have a product or business idea that you’d like to pursue, sometimes the very last thing holding us back is ourselves.

Technical Review 127

Technical Review Product Research Certifications Data Visualization 127

The Product Coalition

DECEMBER 11, 2020

It’s a lesson that all product people need to learn; you can have all the ingredients for a successful product and still fall flat on your face. By now it’s well known that Quibi, which launched in April of 2020 and raised $1.75 By October 2020, the Wall Street Journal reported that Quibi would shut down. What Went Wrong?

Reporting Tools 143

Reporting Tools Download User Testing Naming 143

The Product Coalition

JUNE 15, 2020

The concept of a product being a driving force for the acquisition of customers is very common with SaaS companies, and has been for some time. For example Zoom, which was created in 2011, has managed to grow to 10 million users (200 million in 2020…and we all know why!) A product-led growth strategy. The secret? It’s cheaper.

Onboarding KPIs 88

Onboarding KPIs Strategy Product Management Product Manager 88

The Product Coalition

JUNE 17, 2020

2020 is only halfway done, but it already was a big year for Product Management. We all learned that Product Management is not just about managing products really. One of the most powerful things Product Managers rely on for growth in 2020,?—?when is the Digital Content and its influence over the customers.

Customer Communications 78

Customer Communications Feedback Software Reporting Tools Technical Review 78

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. Best reports, statistics, and product benchmarks.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Bain Public

JUNE 7, 2020

A cohort of 16 students will participate in four different workshops that range from business model canvas to product/market fit, fundraising & legal, and storytelling for entrepreneurs. Title: Women’s Founder Project: Product/Market Fit. Where: Online Workshop Series (available to 2020 cohort only).

Workshop 52

Workshop Customer Experience User Testing Leadership 52

BrainMates

FEBRUARY 12, 2020

Updated February, 2020. As a Product Manager I love the words “market-driven” They have purpose and connotations of real market intelligence (“customer-centric” sits in the same bucket). These words describe not only the end-product but also how we got there. From market research to market-driven.

Marketing 59

Marketing User Testing Research Software Product Research 59

Userpilot

MARCH 29, 2023

Userpilot is a product onboarding tool with user feedback and analytics features. It enables product managers and product marketing managers to act on the insights by engaging users with in-app personalized messages. appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

Userpilot

AUGUST 31, 2021

You can distribute your release notes within your app, via email, on your website, on your blog, and on social media. Mailchimp has a well-organized section called "What's New" on their website where they publish all product updates. 4 – Blog. What are release notes? "Guides now save 3x faster.").

Feedback Software 98

Feedback Software Analytic Tools User Testing Data Visualization 98

The Product Coalition

JULY 10, 2020

Here we’ll take a look at why Product Managers have all the skills to become great CEOs, and some rising stars of tech who did just that! You might also be interested in: How Much Can You Make as a Product Manager in 2020 Why Do Product Managers Make Great CEOs? Are you interested in Product Management?

Product Management 98

Product Management Product Manager Management Management 98

The Product Coalition

JUNE 14, 2020

They help you to find your product-market fit , get stakeholder and user feedback, and start building buzz around your upcoming launch. Had they not tested, they could have build an extravagant system, with all the cool features Airbnb has in 2020, only to find that people didn’t want to stay in other people’s homes.

User Testing 102

User Testing Feedback Software Customer Experience Data Visualization 102

Innovatemap

OCTOBER 29, 2020

Even though video marketing is not a new concept, it is becoming more prevalent. According to Hubspot , 85 percent of businesses have used video as a marketing tool in 2020. For the marketing teams behind software products, video is a way to attract new leads by pulling back the curtain.

White Paper 40

White Paper Reporting Tools Customer Experience Strategy 40

Dear Strategy

NOVEMBER 24, 2019

For this special 100 th episode (and blog post), I thought it would be fun to answer the question of all questions; the one that tops them all, both literally and figuratively; the question that everyone has but nobody wants to ask…. Are you interested in strategy workshops for your product, marketing, or business managers?

Strategy 52

Strategy Framework Blog Workshop 52

Userpilot

JULY 6, 2021

How many people should there be in your SaaS product marketing team? When should you start building a product marketing team and what role should you hire first? Let's talk about how to build and structure product marketing teams for SaaS products. SaaS product marketing team structure.

Research Software 98

Research Software Feedback Software Product Marketing Marketing 98

Userpilot

DECEMBER 23, 2020

Which product trends emerged in 2020 and are here to stay? What are the biggest trends in Product for 2021 you must implement into your Product Growth strategy? Who’s who in Product these days? And what new product growth terms made it to our dictionary? Trends to Watch In Product – Table of Contents.

Analytic Tools 122

Analytic Tools Onboarding KPIs Data Visualization Product Research 122

Arpit Rai

MAY 31, 2020

I moved from Bombay to Bangalore in Feb 2020 to join ThoughtSpot. Amidst moving houses, setting into a new job and dealing with the Covid normal, unfortunately the blog got ignored. That said, let’s come back to this blog post. A few things have happened in the last few months.

Onboarding KPIs 72

Onboarding KPIs Product Management Product Manager Customer Feedback 72

Userpilot

JANUARY 13, 2021

And yet, according to our State of SaaS Onboarding 2020 research – 40% of SaaS businesses don’t have them at all, and the majority of the remaining 60% – are not even using their full potential. Speaking of adoption: why not join our FREE Product Adoption school to learn all about it? . But what does this really mean?

Research Software 89

Research Software Customer Experience Data Visualization Product Research 89

Userpilot

JULY 8, 2021

It teaches you how to be a real product manager and draws from best practices curated by General Assembly’s product management advisory board. The course specializes in preparing you for exactly what current employers look for in a product manager. Analyzing and monitoring product metrics. Product management tools.

User Testing 87

User Testing Research Software Analytic Tools Feedback Software 87

Business of Software Conference

JULY 29, 2019

We release new talks regularly right here on our blog. Speakers include Rahul Vohra (Founder/CEO, Superhuman), Wade Foster (Founder/CEO, Zapier), Jane Austin (Director of Product Design, Babylon Health), Jared Spool (Founder, UIE), and many more. BoS USA 2019 BoS Europe 2020. 2 – Product & UX. Upcoming Events.

Software Review 49

Software Review Analytic Tools Technical Review Data Visualization 49

Andrew Chen

JANUARY 15, 2024

Month 0: At first, writing a book seems like a fun idea (until you figure out it’s not) I joined Andreessen Horowitz in mid-2018, I had already been writing on my blog for 10 years and I was kind of having some creative boredom over it. Very very rough set of topics set across 3 pages Mega outline. — then it got a little mushier.

Books 66

Books User Testing Research Software Customer Experience 66

Userpilot

JANUARY 8, 2021

Some products are also inherently easier to produce satisfactory results. Let’s take a look at the average NPS score across several common industries from the Retently 2020 NPS Benchmark report. It depends on the industry but for SaaS in 2020 it was 30. Well, software is not one of them. Ice-cream on the other hand…).

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Weak Development Team 93