Intercom, Inc.

MAY 25, 2021

We commissioned Forrester Consulting , an independent research firm, to dig deeper into these questions and explore how conversational experiences are fuelling customer retention and business growth for major companies. According to Forrester’s research, prior to the pandemic, messaging was ranked fifth overall in terms of channel usage.

User Testing 260

User Testing Customer Experience Customer Feedback Product Research 260

Userpilot

DECEMBER 23, 2020

Which product trends emerged in 2020 and are here to stay? What are the biggest trends in Product for 2021 you must implement into your Product Growth strategy? Who’s who in Product these days? And what new product growth terms made it to our dictionary? Trends to Watch In Product – Table of Contents.

Analytic Tools 122

Analytic Tools Onboarding KPIs Data Visualization Product Research 122

Indicative

AUGUST 4, 2020

Best Matches will shortlist your Top 6 search results for events, properties, property values, or project names in any dropdown. . Testing vs. Production projects. We automatically create two projects for new Indicative users: “Testing” (previously called “Development”) and “Production”.

Data Visualization 110

Data Visualization User Testing Analytic Tools Feedback Software 110

Amplitude

OCTOBER 14, 2020

Amplify 2020 gathered product leaders from the likes of IBM and Peloton to discuss the shift to a digital everything world, and the takeaway was clear: Your product is your business. The future of that business is determined by the product decisions you make today. Luckily, you don’t have to wait.

Data Visualization 119

Data Visualization Analytic Tools Reporting Tools Research Software 119

The Product Coalition

MAY 5, 2022

Products succeed in the marketplace because they solve at least one problem well enough that a significant number of people decide to pay for it. As a Product Manager, I’ve built my career on building tools and experiences that not only make people’s’ lives simpler, but bring them a little joy along the way, too.

User Testing 166

User Testing Feedback Software Research Software Customer Experience 166

The Product Coalition

SEPTEMBER 22, 2020

We’ve conducted some initial research into the public APIs of the ASX100 because we regularly have conversations about what others are doing with their APIs and what best practices look like. Method The method used for this initial research was to obtain a list of the ASX100 (as of 18 September 2020).

Banking 167

Banking Download Data Visualization Document 167

Product Talk

MAY 10, 2023

For many product teams , continuous discovery is a brand-new way of working. To learn more about how real product leaders are approaching this challenge, I recently sat down with fellow Product Talk instructor Ellen Juhlin (who’s also a product coach, consultant, and Senior Director of Product Management at Orion Labs ).

Product Research 130

Product Research User Testing Feedback Software Research Software 130

UX Studio: Product Management

NOVEMBER 24, 2020

As a leading product design company with over 10 years of field experience, we share our list of top product design companies to look at in 2021. It contains everything you need to know to evaluate, compare, and pick the most suitable product design partner for your business. What you can do to improve your product’s design.

Product Research 116

Product Research Research Software Software Review Technical Review 116

The Product Coalition

APRIL 25, 2022

Product managers (PMs) are ninjas of aligning people, management, and processes. No product tool or template can save you if you’re not killing it in these three areas. The best product managers are in a continuous state of discovery and know that?—? neither the product nor roadmap are ever static.

Analytic Tools 174

Analytic Tools Data Visualization Feedback Software Research Software 174

The Product Coalition

JANUARY 5, 2021

TL; DR: 71 Product Owner Interview Questions to Avoid Imposters If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. So far, this Product Owner interview guide has been downloaded more than 7,500 times. ??

Product Research 140

Product Research Technical Advisors Customer Experience User Testing 140

The Product Coalition

MAY 6, 2020

To help you make a better-informed decision about your future technology partner, we’ve conducted market and industry research in order to define the best cross-platform app development companies. They help businesses enter the markets with prominent MVPs (minimum viable products) that turn into very successful projects later.

Research Software 86

Research Software Analytic Tools Feedback Software Development 86

Alchemer Mobile

MARCH 18, 2021

There was a 50% year-over-year increase in the number of surveys sent, with an average response rate of 16% (industry average for survey response rates is 1%). Simply giving customers the choice to opt into or out of surveys resulted in survey response rates of 60%. The data runs through all of 2020.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Alchemer Mobile

NOVEMBER 16, 2021

billion apps were downloaded in 2020 alone. It rewards these happy and loyal customers with a credit, coupon code, or free product in exchange for getting friends to sign up, make purchases, etc. ASO drives the majority of all new app discoveries. Quick app downloads stats. million iOS apps. million Android apps.

Download 246

Download Feedback Software Reporting Tools Customer Experience 246

The Product Coalition

OCTOBER 27, 2020

We’re working on a more detailed follow up to the high-level research we did into APIs and the ASX100. Language is one of being product-led?—?“register, the name fields could be combined but that’s nitpicking Verify my email address Login The whole process took under 5 minutes. There wasn’t a way to test the endpoints inline.

Software Review 158

Software Review Research Software Technical Review Naming 158

The Product Coalition

MAY 16, 2021

Finding the right software development company for a long-term partnership is usually challenging and requires a lot of research. Since its establishment in 2014, the company has been delivering full-stack product development services for businesses globally. Sidebench Another leading app development company for startups is Sidebench.

Analytic Tools 166

Analytic Tools Research Software Startups Development 166

Usersnap

AUGUST 26, 2021

There’s a lot of details, but the main takeaways of this article are to learn: how to increase product development ROI by utilizing customer feedback methods of collecting and responding to customer feedback the software for managing and analyzing the voice of customers in context. What is customer feedback?

User Testing 119

User Testing Feedback Software Customer Feedback Product Research 119

Userpilot

MARCH 8, 2022

Women are still underrepresented in the Product Profession – with only 33.3% of US Product Managers being female in 2021, according to a metastudy of 30 million profiles conducted by Zippia : Source: [link]. Melissa Perri – Speaker, consultant, and teacher in Product Management. CEO of Product Labs.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

The Product Coalition

DECEMBER 8, 2020

The following 58 Product Owner theses describe the PO role from a holistic product creation perspective. They cover the concept of the Product Owner role, product discovery, how to deal with external and internal stakeholders, product portfolio and product roadmap planning, and the Product Backlog refinement.

Product Research 88

Product Research User Testing Customer Experience Agile 88

Userpilot

DECEMBER 11, 2019

2020 is set to be a big year for SaaS. The good news: You can tap into that growth with your product. Hopefully, the product management tools we’re going to cover will help you out! We’ve split the tools into different categories, so feel free to jump ahead to whichever kind of product you need.

Data Visualization 69

Data Visualization Feedback Software Research Software Analytic Tools 69

Usersnap

JULY 28, 2020

Having a great SaaS name places you in a great location on this map, closer to your target customers and farther away from your competitors, which is exactly what your unique brand needs. Basically, the best SaaS name understands and speaks the customer’s language, and if you’re not sure how to do that, then keep reading!

Naming 52

Naming Feedback Software User Testing Product Research 52

Userzoom

APRIL 6, 2020

Stephen Apap , Lead UX Researcher at Betsson Group, has been with the online gambling company for over 5 years now, delivering actionable insights and recommendations based on the voice and behavior of the consumer. How did you get into UX research? From here, it was a natural progression to the UX research team at Betsson.

User Testing 96

User Testing Product Research Research Software UX 96

Revulytics

DECEMBER 16, 2019

2019 was a great year to be in product management. LinkedIn listed Product Designer and Product Owner in the 10 most promising careers of 2019 , with 80 percent more job openings year-over-year and a career advancement score of 9 out of 10. Industry, The Product Conference, Cleveland, OH. Mind the Product.

Analytic Tools 76

Analytic Tools CTO Coach Research Software Product Management 76

Userpilot

DECEMBER 2, 2019

With 2020 fast approaching, now’s the perfect time to make sure you’re using the right tools for the job. Product usage tracking. We’re going to look at the five best customer success tools for 2020. The early-stage products are: Userpilot. The growth-stage products are: Gainsight. Health scoring. User profiling.

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization Reporting Tools 95

The Product Coalition

MARCH 24, 2021

Helpsters Helpsters, created by Apple of course During the COVID lockdown in 2020, I signed up to a trial of Apple+ and stumbled across a great kids TV show called Helpsters. The main character’s name is even Cody (aka Cody the Coder ). I think we all know who these companies are and there’s no need to name them.

Product Management 122

Product Management Product Manager Product Research Banking 122

The Product Coalition

OCTOBER 14, 2020

Has any phrase seemed to be so appropriate for 2020? Luckily, if there’s anything product people are built for, it’s moonshot ideas! At CES 2020, climate change tech was a highlight of the event , with 6 startups being highlighted as the most innovative. How do product people respond to those?

Customer Experience 175

Customer Experience Product Research Startups Positioning 175

The Product Coalition

NOVEMBER 26, 2022

According to Clayton Christensen, a professor at Harvard Business School, nearly 30,000 new products are introduced each year, and 95% fail. Though this number is more related to physical products, it only takes a little effort to realize this is true for digital products.

User Testing 144

User Testing Customer Experience Customer Feedback Feedback Software 144

The Product Coalition

NOVEMBER 30, 2020

If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. So far, this Product Owner interview guide has been downloaded more than 6,000 times. The Product Owner is also the most vulnerable Scrum role.

Product Research 97

Product Research User Testing Research Software Feedback Software 97

The Product Coalition

MAY 31, 2022

The research bears this out: Two-thirds of customers expect companies to meet their needs and expectations. Furthermore, some 84% of business customers are more likely to buy from companies that understand their needs, according to a 2020 Salesforce report. or even an entire product?—?to This is consultative selling.

Feedback Software 156

Feedback Software Reporting Tools Research Software User Testing 156

The Product Coalition

FEBRUARY 15, 2021

TL; DR: How to Make Agile Work in Fast-Growing Startups For years, I worked in several Berlin-based, fast-growing startups in my capacity as Scrum Master, agile coach, and Product Owner. Consequentially, the bias often results in micromanaging the product delivery organization. Fallacy #6: We Need a PMO for Product A PMO?—?short

Agile 195

Agile Startups Technical Review Software Review 195

The Product Coalition

OCTOBER 1, 2020

Photo by Jessica Ruscello on Unsplash A few people have asked me recently how to cast a wider net on their product knowledge, or simply how to get started with it. At $5 a month for unlimited content, it’s an absolute steal as a tool to expand your product knowledge. . $5 5 / 40 = 12.5 cents , that’s quick maths. Don’t believe me?

Research Software 183

Research Software User Testing Product Research Agile 183

The Product Coalition

OCTOBER 26, 2020

The role of the product leader goes far beyond managing the product department. Here is your true responsibility as a product leader, so that it’s no longer a secret. Photo by JOSHUA COLEMAN on Unsplash Most of the CEOs I work with, understand that the role of the product leader is very important. It makes perfect sense.

User Testing 165

User Testing Definition CTO Product Research 165

Intercom, Inc.

DECEMBER 10, 2020

Not only is it the name for his own interview series, it’s the evolution of his own thinking about the attributes that leaders need today. It’s in the vendor’s interest to make sure the customer is getting the most from the product and using the full scope of its features. The product. It’s 2020. The first is data.

Customer Experience 223

Customer Experience B2B Data Visualization Product Research 223

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. o get the sponge mode on and dive in!

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Birst BI

FEBRUARY 13, 2018

Today, Constellation Research , a leading technology research and advisory firm based in Silicon Valley, announced that Birst, an Infor company, for the fourth consecutive time, has been named to the Constellation ShortList for Cloud-Based Business Intelligence and Analytics Platforms.

Embedded Analytics 66

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 66

The Product Coalition

MARCH 2, 2020

You’ll have to show wireframes, prototypes, user flows and testing results to stakeholders on a regular basis. Here’s a quick explanation: Wireframes are low-fidelity, roughly sketched out frameworks of a digital product. Its purpose is to define the structure of the product. A good wireframe has as little details as possible.

Analytic Tools 86

Analytic Tools Data Visualization UX User Testing 86

Userpilot

MAY 30, 2024

Wondering how Aha moments lead to feature and product adoption? The articles explains what the Aha moment is and what role it plays in user activation, product adoption , and customer retention. You will also learn how to find the Aha moment for your product and optimize it for different users. Ready to dive in?

Onboarding KPIs 105

Onboarding KPIs Data Visualization Analytic Tools User Testing 105

The Product Coalition

JUNE 13, 2021

But before I get into the nitty-gritty of why I wrote the book, how I wrote it, the mistakes I made and why that darn chicken crossed the road… I’ll share the stack I used to self-publish my book, The Making of Product Managers. Hello product manager #28, how did YOU break into product? I didn’t plan it—it just happened.

Books 148

Books User Testing Customer Feedback Advertising 148