Product Talk

MARCH 16, 2022

Visualizing discovery work with an opportunity solution tree has been a game-changer for both me and the teams that I work with. From there, an effective team is doing two key research activities week over week. They are interviewing to discover opportunities and they are assumption testing to discover the best solutions.

Research Software 315

Research Software Product Research User Testing Data Visualization 315

Roman Pichler

APRIL 7, 2025

Listen to the audio version of this article: [link] AI Strategy Benefits My research shows that AI can help you make better strategic decisions faster, at least for certain products. [1] 2] Market Research AI-based tools can discover user and customer trends using predictive analytics. 5] What about Product Roadmap Generation?

Product Strategy 193

Product Strategy User Testing Data Visualization Strategy 193

Alchemer Mobile

APRIL 21, 2022

The following data on mobile surveys and interaction and response rates is from our 2022 Mobile App Customer Engagement Report. Companies continued using their apps to engage regularly with consumers as mobile became a primary way for them to communicate. In response, consumers interacted more with brands through their apps.

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Product Research User Testing Customer Feedback Data Visualization 264

Lenny Rachitsky

MAY 11, 2025

Their model involves solving one customer’s (very big and valuable) problem, then abstracting that solution into a product you can sell to everyone else. Looking for signs like athletic achievements or chess playing can predict work ethic and problem-solving abilities better than traditional credentials.

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Research Software Feedback Software User Testing Data Visualization 111

Product Talk

JUNE 1, 2022

There are several ways to do this, whether you rely on existing tools or build something into your product. For this edition of Product in Practice , we caught up with Dan Clem of Zonar Systems to learn how he set up user interview recruiting and began interviewing customers weekly as a result. and “Who else was there?”

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UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. This fundamental gap in understanding is where UX Research becomes not only valuable but essential for driving authentic and lastinggrowth.

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User Testing Product Research Research Software Data Visualization 59

Intercom, Inc.

FEBRUARY 6, 2020

In 2019 research firm IDC found them to deliver 869% ROI (??) Analysts estimate that by 2022, global corporate eLearning will grow to be a $30 billion market. Since then, she’s helped grow the Udemy’s B2B SaaS arm to more than 5,000 enterprise customers, which include the likes of Pinterest, Adidas, and General Mills.

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Intercom, Inc.

MARCH 28, 2022

Technology capabilities were one of the key factors of business success during the height of the COVID-19 pandemic”. According to the International Data Corporation (IDC) , 65% of global GDP will be digitalized by 2022, and investment in digital transformation (DX) continues to grow. This trend shows no signs of slowing down.

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Reporting Tools Customer Communications Data Visualization User Testing 228

Product Management Unpacked

NOVEMBER 2, 2021

CMU Master of Science in Product Management program student Erick Valencia landed a PM experience of a lifetime as part of a student team developing a driverless race car system to race in the Indy Autonomous Challenge. His was one of six sub-teams all designing portions of the autonomous driving system. “I

Research Software 223

Research Software Systems Review Technical Review Development 223

Alchemer Mobile

MARCH 22, 2022

In our 2022 Mobile Customer Engagement Benchmark Report , a study of more than 1,000 apps across a billion mobile app installs, we take a close look at apps in the Food and Drink category. Download the full 2022 Benchmark Report here. stars and Food Services apps averaging 4.59 Expressed customer emotion.

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Reporting Tools User Testing Data Visualization Feedback Software 264

Product Talk

JUNE 12, 2024

Amanda Wernicke and Craig Fogel are product managers within the Product R&D department at Convo , a Deaf-owned sign language interpretation services and technology company. They enrolled in Continuous Interviewing in 2022 and since then, between the two of them, they’ve taken all the deep dive courses.

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Product Talk

JANUARY 19, 2022

I’m excited for 2022. Advances in technology are allowing us to grow our class sizes without compromising the student experience. So we expect these numbers to grow throughout 2022 and beyond. Research suggests that the people we spend the most time with impacts who we become. Happy New Year! This year is no different.

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Product Research Workshop Weak Development Team Books 263

UX Planet

MAY 27, 2025

The smartphone app has become the front line of financial competition. Any banking app that feels generic, uninspired or offers little real value is already lagging behind. Because todays users wont waittheres always a smarter, faster and more useful app waiting to take itsplace. Amazon reshaped retail with customerfocus.

Finance 98

Finance Research Software Feedback Software Analytic Tools 98

Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Table of Contents What Is Outsourced Software Product Development? What Is Outsourced Software Product Development?

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Intercom, Inc.

JUNE 19, 2018

The first sign that the thieves were on the move came when Tristan, CEO of a startup accelerator, was contacted by his bank, Monzo , through their app. In a recent survey of customer support leaders, Aircall, an internet phone system specifically built for online call centers, found that controlling costs was the No.

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User Testing Reporting Tools Research Software Customer Experience 216

Intercom, Inc.

FEBRUARY 10, 2022

The report highlighted how support teams were adopting conversational support tools to meet rising customer expectations and a flood of inbound queries. Almost half of support teams are slowed down because their tools aren’t integrated. Check with your team to know their pain points and use tools that allow for the most integrations.

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Reporting Tools Research Software Feedback Software User Testing 211

Gainsight

AUGUST 4, 2022

The 2022 Gartner Market Guide for Customer Success Management Platforms reports that “customer success management (CSM) programs have progressed from an emerging discipline into an increasingly mature and evolving practice.”. In our opinion, leading CSM platforms are poised to work hand-in-hand with product-led growth (PLG) strategies.

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Userpilot

JUNE 29, 2022

How many customer segmentation tools are out there? Here, we have listed a few popular customer segmentation software options and described their pros and cons. Moreover, you will learn what data each tool provides and how to use them to accomplish tasks. What is a customer segmentation tool? Dozens, hundreds?

Analytic Tools 98

Analytic Tools Research Software Data Visualization Reporting Tools 98

Product Innovation Educators

OCTOBER 17, 2022

She is the co-founder and managing partner at MIDIOR, which has been providing professional services for 25 years to product organizations in a number of areas from product insights, product development and management, and technology platforms. This will no doubt be an interesting discussion. 7:17] How did you first discover PDMA?

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Research Software Certifications Product Management Product Manager 279

The Product Coalition

DECEMBER 30, 2022

Video chat apps are gaining immense popularity with every passing day. Research says that the video conferencing market will reach $13.82 Have you been planning to build a video chat app of your own ? It is compatible with Android, iOS, and web platforms. billion by 2023. What is Video Calling API?

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Research Software Customer Experience User Testing Transportation 141

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform. What is fintech?

Research Software 156

Research Software Feedback Software Reporting Tools Data Visualization 156

The Product Coalition

FEBRUARY 16, 2023

This object may be a process (such as a production line), a person, a gadget, or a system. According to a Grand View Research report, the global digital twin in healthcare market size is expected to reach $3.5 from 2022 to 2030. Even digital twins that depict and comprehend regions and cities have been created. billion by 2030.

Healthcare 188

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Userpilot

AUGUST 24, 2022

Are you wondering which SaaS automation tool to use for your business? In this guide, you’ll learn about the best automation tools you should be using in your SaaS. SaaS automation is a way of making manual processes automated with the use of a SaaS service. So let’s get started!

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

The Product Coalition

NOVEMBER 29, 2022

In the second quarter of 2022, mobile devices (excluding tablets) generated nearly of global website traffic. In 2023, more web-based businesses will be opting to develop mobile apps to build a loyal customer base, uncover more valuable user insights, and facilitate a more seamless user journey. Example of layered interfaces.

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Analytic Tools Research Software Data Visualization Technical Review 147

The Product Coalition

MAY 13, 2022

Mobile game and app companies are continuously searching for ways to expand their audience base. While it’s common knowledge that localizing your app store page is a must for boosting downloads, localization of your app content will have a significant impact on retention. an ecosystem of mobile apps. who should we choose?

Research Software 158

Research Software User Testing Customer Experience Data Visualization 158

The Product Coalition

JULY 1, 2022

If you’re looking to present your hard work to stakeholders, justify a product decision, or check the health of your app, you’re in the right place. Learn about the importance of mobile app KPI dashboards and copy dashboards from real mobile app product managers, engineers and designers. which is 100% FREE for you to try btw ?—?so

Data Visualization 145

Data Visualization KPI Analytic Tools Research Software 145

The Product Coalition

NOVEMBER 23, 2023

Growing market investments indicate that digital health solutions are becoming more sophisticated and widely accepted. In today’s healthcare, digital technology is becoming increasingly vital. The multifaceted service platform is the solution to the industry’s key challenges.

Research Software 146

Research Software Analytic Tools Reporting Tools Data Visualization 146

The Product Coalition

JANUARY 23, 2022

This is writing code and/or using tools to automate the testing of mobile software?—?either either mobile versions/renderings of websites, or native mobile apps, for example on iOS or Android specific phones/tablets. Testing of mobile apps or websites, however, is complex and challenging. an app or website.

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User Testing Analytic Tools Feedback Software Product Research 202

Product Talk

DECEMBER 7, 2022

Product teams have a variety of research activities they can draw upon when engaging with customers. In my continuous discovery framework, I argue teams need to discover opportunities and solutions. When discovering solutions, the goal is to match each solution to a specific need, pain point, or desire. Tweet This.

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User Testing Reporting Tools Customer Experience User Friction 298

Userpilot

JANUARY 10, 2022

Customer Success is a core growth driver for any SaaS business. In 2022, when the SaaS market is crowded with tons of similar products, the best ones are those who delight their customers regularly. We have created an ultimate guide that will serve as a blueprint for SaaS owners to maximize SaaS customer success in 2022.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Intercom, Inc.

JANUARY 18, 2022

It shone a spotlight on how forward-thinking support teams were adopting conversational support tools – like proactive messaging capabilities and chatbots – to meet rising customer expectations and mounting inbound queries. Download the Intercom Customer Support Trends Report 2022. Want a sneak peek into the report’s findings?

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Reporting Tools User Testing Inbound Customer Experience 138

Usersnap

SEPTEMBER 1, 2022

One of the best ways to drive better customer experience than using sentiment analysis tools. Below, we describe what an online sentiment analysis tool is and how businesses can benefit from using them. Tools like this can also help if you struggle to find how to respond to positive reviews effectively.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

Userpilot

JANUARY 17, 2022

When designing an onboarding system , it’s more efficient to look at the product onboarding best practices established by other businesses than it is to try to do it all alone. A bit of research and market analysis upfront will save you the time and money that you would have spent on learning by doing. What is product onboarding?

Onboarding KPIs 105

Onboarding KPIs Analytic Tools Research Software Feedback Software 105

The Product Coalition

NOVEMBER 11, 2021

We are already in the last quarter of 2021, with 2022 on the way, several business owners and investors are looking for markets where they can start investing. This begs question, “are NFTs a safe thing to buy in 2022?”. Is it safe to buy NFT in 2022? Will NFTs still be valuable in 2022? What are these risks?

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