Userpilot

MAY 17, 2025

Reduce churn by delivering relevant, personalized experiences: 71% of customers expect a personalized experience , and Twilios 2023 State of Personalization Report shows 56% will become repeat buyers if they receive personalized interactions. It shortens time-to-value , boosts app engagement, and drives long-term retention.

Analytic Tools

UX Planet

JANUARY 29, 2025

The New Era of Professional Branding: A Journey BeyondResumes Image Source 1 | Image Source2 Today, however, the professional landscape demands more. As we navigate a fiercely competitive job market shaped by rapid technological advancements and shifting employer expectations, a new era of professional branding is taking root.

Data Visualization

airfocus

JUNE 25, 2025

eBook Leveraging Product Strategy Read now Emma-Lily Pendleton Senior Content Manager @ airfocus Emma-Lily is a senior content manager at airfocus bringing stories to life – driving brand growth, leads, and sales with words, and pixels. “If you don’t harness the winds in this way… you’re going to fail.

Feedback Software

Userpilot

MAY 17, 2025

billion people were using 5G by the end of 2023, and that number is still climbing. And with performance-based partnerships on the rise, brands are rewarding creators based on actual installs or in-app actions. In mobile commerce apps, some brands offer tiered rewards or unlockable perks based on how users explore or shop.

Analytic Tools

Userpilot

MARCH 30, 2025

Smartphone users are downloading more apps than ever (there were 257 billion app downloads in 2023 alone). Just ensure you maintain consistency across channels to reinforce key messages and brand values. Keep the onboarding process short and focused Did you know? Still, the average smartphone user only uses about 9 to 10 apps daily.

Analytic Tools

Userpilot

JULY 10, 2025

For example, a 2023 study by Segment found that businesses employing personalization experience an average of a 38% boost in customer spending. Add a custom signature to personalize the message and reinforce your brand. “The cookie-cutter emails that used to work in the past no longer work.

Analytic Tools

UX Planet

JUNE 30, 2025

Source: McKinsey Global Surveys on the state of AI The years 2023–2024 saw an explosion of interest in generative AI (GenAI) — AI that can produce human-like text, code, images, etc. For instance, a 2024 Statista study noted generative AI usage in financial services jumped to 52% of firms actively using it (up significantly from 2023).

Data Visualization

Gainsight

DECEMBER 16, 2024

Maybe I am plucking it for sake of convenience to fit the storyline, but the pre-2023 days of growth at all costs feel like an Ebenezer Scrooge moment for the industrythe days of ballooning budgets, fatter teams, in-person sales kickoffs, steak dinners, and ballgames with clients.

Customer Experience

The Accidental Product Manager

FEBRUARY 7, 2022

New beauty brands have shown up in the market being driven by millennial buyers who buy more cosmetics and skin care than any other demographic. These brands have seen huge growth over the past few years, grabbing market share from the big, established names. billion by 2023, up from US$532.43 billion in 2017.

Branding

UX Planet

JANUARY 29, 2024

2023 was quite a busy branding year. The Good It is a difficult one as I think that there have been very successful brand designs this year, starting from Bolt's rebranding at the beginning of the year to great work like Barbie’s makeover revitalising the brand and making it into the cultural zeitgeist.

Wireless

The Product Coalition

DECEMBER 27, 2022

With uproaring NFT sales volume and tokenization of various new assets, even the brands like Nike, Gucci, and Starbucks are entering the stream for more benefits. The blog discussed is just the tip of the iceberg. However, the market is much more exciting upon development. However, the market is much more exciting upon development.

Data Visualization

Userpilot

MAY 16, 2023

Looking to implement the top customer engagement trends in 2023 for your SaaS business? This article has compiled the top 13 SaaS customer engagement trends you should follow in 2023 to help you navigate the emerging trends. Research shows 66% of customers will quit a brand if they don’t get personalized experiences.

Analytic Tools

Userpilot

MARCH 20, 2023

Customer service is an integral part of how customers perceive a brand. Also worthy of note is that customers’ desire for empathy extends to your brand’s core values. Support automation with AI chatbots Machine learning and Artificial intelligence-powered chatbots are one of the foremost customer service trends of 2023.

Reporting Tools

Product Innovation Educators

MARCH 4, 2025

Joining us is returning guest, Carmel Dibner, who is a principal and co-owner at Applied Marketing Science (AMS), where she has helped companies uncover critical customer insights to improve products, services, and customer experiences.Before moving to consulting she was in brand management at Unilever.

Artificial Inteligence

Userpilot

MARCH 29, 2023

Which are the best Userflow alternatives in 2023? The post Top Userflow Alternatives of 2023 (In-Depth Comparison) appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. A quick look at G2 shows that UserGuiding has lots of fans.

Analytic Tools

Lenny Rachitsky

DECEMBER 12, 2023

Welcome to this month’s ✨ free edition ✨ of Lenny ’ s Newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career.

User Testing

Product Talk

MAY 3, 2023

If your product is brand new and you think you have no competitors, expand your understanding of competitors. was first posted on May 3, 2023 at 6:00 am. My answer was not indicative of the fact that I actually had the potential to spend more. But at least you can get a sense of what customers are willing to do right now.

User Testing

Userpilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? The post The Best AI Writing Assistant of 2023 (Top 19 Compared) appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. There’s no simple answer to this question. Anyword AI writing tool.

Feedback Software

Userpilot

JULY 31, 2023

15 best alternatives to Intercom in 2023 Below you’ll find the best Intercom alternatives for different use cases. HubSpot Service Hub – best Intercom alternative for growing businesses HubSpot is a well-established brand in the SaaS space. Limited customization. Each comes with an overview of its features plus pricing.

Analytic Tools

Userpilot

JULY 24, 2023

As of 21 July 2023, there are 1,503 integrations in the Zendesk marketplace. Consequently, future auto-suggestions get more accurate and consistent with the brand's tone of voice. In the first case, you can sync the data either from an external product to Zendesk or from Zendesk to the other product, but not both ways.

Embedded Analytics

Product Talk

SEPTEMBER 13, 2023

They started by branding it “Feedback Thursday,” and all UXers blocked meetings on the same day in their calendar. “We Product in Practice: All It Took Was One Product Trio to Inspire Change—The Hemnet Story was first posted on September 13, 2023 at 6:00 am. We helped out with recruiting and taking notes on each other’s research.

Product Research

Userpilot

JULY 4, 2023

Reasons for seeking out Typeform alternatives vary from pricing concerns to the need for better branding options, more payment integrations, greater ease of use, etc. SurveyMonkey offers extensive customization and branding options. Although it’s popular for its great templates and ease of use, it may not always serve your needs.

Data Visualization

Product Talk

JANUARY 31, 2024

ScholarshipOwl.com is an AI-based scholarship matching platform that serves 9 million Gen Z students and ScholarshipOwl for Business gives brands a more effective way to run marketing campaigns targeting Gen Z. Tweet This Teresa spoke about choosing one habit and iterating from there in her 2023 Product at Heart keynote.

Product Research

AB Tasty

FEBRUARY 5, 2024

Today, we’re thrilled to share our updated brand identity with you. We’re stepping into a new era that better aligns our forever commitment to “test and learn” with our position in the market as a partner that helps brands push ideas even further. Brands now understand the importance and impact of continual experience optimization.

Branding

The Product Coalition

FEBRUARY 22, 2023

It Ended With a Top Bid of Just $280 We will see the top NFT business models in 2023 updated to suit February trends, with the obvious ones to start, and delving into more futuristic models further down the list. This model can be a lucrative venture option in 2023 as the NFT world revives.

Research Software

freshtrax

FEBRUARY 9, 2024

The rapid evolution of generative AI is revolutionizing branding strategies. More than just a technological tool, this evolution is having a profound impact on marketing approaches and brand storytelling. Generative AI is redefining brand identity and adding a new dimension to customer relationship building.

Generative AI

The Product Coalition

DECEMBER 22, 2022

Saas Statistics: The latest report for Saas Startups in 2022 and prediction for 2023 Saas Statistics in 2022: Updating the latest news The SaaS market will be worth approximately $170 billion by 2022. Saas Statistics prediction to watch out for 2023 In 2023, the market for SaaS will be worth roughly $195 billion.

Analytic Tools

Alchemer Mobile

JANUARY 4, 2023

Acquisition expands Alchemer’s ability to help brands close the loop with their customers. January 4, 2023 – Alchemer – a global leader in experience management and enterprise feedback technology – announced today the acquisition of Apptentive, the industry leader in mobile feedback technology. LOUISVILLE, Colo.

Feedback Software

Intercom, Inc.

MARCH 28, 2022

They predict that by 2023, 75% of organizations will have comprehensive DX implementation roadmaps, compared to only 27% in 2020. 90% of Americans say that customer service is important to their choice of – and ongoing loyalty to – a brand”. As a result, digital technologies are being seen as the critical differentiators they are.

Reporting Tools

The Product Coalition

OCTOBER 6, 2020

On-demand apps help facilitate multiple brands to grow at an exponential rate. billion by 2023. On-demand apps are popular among the businesses due to the increased opportunities and brand recognition they are providing with the addition of extra revenue. On-demand users spend an average of $57.6 billion annually.

Feedback Software

The Product Coalition

APRIL 20, 2023

Brands and businesses are using innovative augmented reality apps to obtain a market advantage. Augmented reality app development: Statistics (Update 2023) The current value of the augmented reality app market stands at $3.5 In 2023, the augmented reality app market is expected to be valued at more than $18 billion.

Technical Review

Mixpanel

FEBRUARY 10, 2023

In 2023, Mixpanel is excited to host and participate in in-person events where we can put in face time with our data, growth, and product development communities worldwide—and we’d love to see you at them! The post Mixpanel IRL events: Where we’ll be in 2023 appeared first on Mixpanel.

Events

Department of Product

OCTOBER 12, 2023

Plus: YouTube’s major release, a new way to manage your calendar, the Web Technologies Report 2023 Product Briefing – October 12, 2023 Freemium fallacies, Shopify AR, Space OS. But Patreon wasn’t born on store shelves and print ads. Enter your email to receive your briefing.

Analytic Tools

Alchemer Mobile

FEBRUARY 14, 2023

February 14, 2023 – Alchemer – a global leader in experience management and enterprise feedback technology – today announced the launch of Alchemer Workflow. When customers don’t hear back from organizations after sharing requested feedback, it destroys relationships, brand, and trust,” said Alchemer CEO David Roberts.

Product Research

Userpilot

JULY 20, 2023

Brand24 – Artificial intelligence tool for social listening Brand24 is an AI social listening tool that helps you locate brand mentions across news articles, blog posts, video uploads, online forums, industry podcasts, verified reviews, and other channels that could be influencing your word-of-mouth reach.

Analytic Tools

Department of Product

OCTOBER 5, 2023

Chartpack: Mobile app trends and industry benchmarks Q4 2023 If your team is currently considering building a mobile app or indeed if you work on an app, getting some solid insights on how your app’s performance compares vs competitors is essential. Enjoy the rest of your week! Enter your email to receive your briefing.

Analytic Tools

UX Studio: Product Management

OCTOBER 2, 2023

They play an essential role in creating fascinating websites that engage users and appealing branding that leaves a lasting impression. Notable clients in our portfolio include Google, Netflix, Cisco, The United Nations World Food Programme (WFP), and other brands from around the world like from New York or San Francisco.

Research Software