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512: The creative innovation process of a viral social media couple – with Leah and Phillip Abraham

Product Innovation Educators

Dismantling Misconceptions About Innovation We start by addressing common misconceptions about innovation, particularly the belief that creativity is an innate talent rather than a skill that can be developed. Leah and Phillips use a “no bad ideas” approach, which creates a safe space for sharing and building upon concepts.

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512: Improve your product creativity by finding the right partner – with Leah and Phillip Abraham

Product Innovation Educators

Dismantling Misconceptions About Innovation We start by addressing common misconceptions about innovation, particularly the belief that creativity is an innate talent rather than a skill that can be developed. Leah and Phillips use a “no bad ideas” approach, which creates a safe space for sharing and building upon concepts.

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Let’s Make It Better: Solving the Real Problems That Matter

The Product Guy

An in-depth review revealed that misaligned goals between IT and customer service teams, coupled with outdated processes, were the primary issues. This experience became a powerful example of how identifying and addressing root causes can drive both business results and team morale.

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Storyboarding for Influence: How Product Managers Can Drive Alignment Without Authority

Productside

When done well, storyboarding helps PMs communicate clearly, align teams faster, and influence decisionswithout needing formal authority. Not because the ideas are bad, but because the delivery misses the mark. PMs are often tasked with aligning stakeholders, guiding engineering teams, and championing the customer.

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The Rise of AI-Driven UX: Balancing Automation and Human-Centered Design in 2025

UX Planet

By the end of this read, youll also know how difficult (but doable) it is to balance AI automation and human-centered UX design in 2025 and beyond. Machine Learning (ML) is at the forefront, allowing UX teams to analyze vast amounts of user data to identify trends and predict behavior. If so, read on!

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Five principles for successfully managing managers

Lenny Rachitsky

Through conversation, talent reviews, and direct experience leading large organizations, I’ve developed a few key principles to help new skip leads better understand and perform their role. How do I help line managers deal with IC performance issues on their team instead of dealing with them myself? Subscribe now.

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Customer satisfaction surveys: Everything you need to know 

Alchemer Mobile

This information empowers teams across your company to make informed decisions based on customer experiences and perceptions. By identifying friction points, CES highlights areas that teams can streamline to improve overall customer satisfaction and retention. Customer satisfaction surveys are more powerful than you might think.